RingCentral Reviews

164 Ratings
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Score 7.5 out of 100

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Reviews (1-8 of 8)

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March 20, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Future Planned Uses

  • Increase in telecommunication as the desire for social distancing grows across the world.
  • Integration with CRM software. My business doesn't need a full CRM software suite just yet, however I'm happy to report RingCentral seems to integrate with just about every industry leading platform you would ever need. This makes RingCentral perfect for a small business looking at potential business growth/expansion in the future.
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February 04, 2019
Kyle Moloo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Future Planned Uses

  • inviting clients to team chats for quicker response
  • using it as a support/help desk channel with a new team chat
  • organizing links and files that have been sent between team members
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April 19, 2017
Matt Fleming | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Future Planned Uses

  • Consolidate all our web meeting and support tools into RingCentral Meetings.
  • Moving to a new location will be a breeze with simple configuration and plug-and-play hardware.
  • Empowering our users to hold conference calls and web meetings so that their teams can be even more mobile.
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May 22, 2017
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Future Planned Uses

  • Possibly be able to access voicemail through our native app instead of going to RingCentral.
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Feature Scorecard Summary

Hosted PBX (26)
7.6
Multi-level Interactive Voice Response (IVR) (38)
7.7
User templates (32)
7.4
Call reports (44)
7.6
Directory of employee names (49)
8.5
Answering rules (48)
8.4
Call recording (50)
8.9
Call park (42)
8.4
Call screening (46)
7.7
Message alerts (53)
8.0
Video conferencing (39)
8.6
Audio conferencing (50)
8.6
Video screen sharing (13)
8.6
Instant messaging (14)
7.1
Mobile app for iOS (43)
7.7
Mobile app for Android (36)
7.6

What is RingCentral?

RingCentral is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription basis.

Small Business
RingCentral provides a platform specifically for small businesses who need an easy-to-use phone system. It comes with support for cloud phone (standard VoIP) and team messaging features in addition to support for online meetings and fax. Users can try a free trial of this offering before purchasing.

Enterprise
Designed to scale for larger, global businesses. Not only supports inter-office communication, but communications with customers and clients.
  • All in-one phone, video conferencing, and team messaging
  • Team collaboration with file sharing and task assignments/scheduling
  • Online meetings (video conferencing, screen-sharing)
  • Outbound customer contact center w/ omnichannel routing and a
  • Digital and social engagement platform

RingCentral Video

What is RingCentral?

RingCentral Integrations

RingCentral Competitors

RingCentral Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Essentials (up to 20 users)$39.99per user/per month
Standard$49.99per user/per month
Premium$54.99per user/per month
Ultimate$69.99per user/per month

RingCentral Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Mac
Mobile Application:No