RingEX Central Service Review
We use RingEX as our office phone carrier. We have two desk top phones. RingEX is also used as our fax service. I make use of the mobile …
Starting at $19.99 per month
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What is RingEX?
RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.
Recent Reviews
How RingEX Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Call recording (127)8.787%
- Message alerts (141)8.383%
- Answering rules (136)8.383%
- Call reports (126)8.181%
Reviewer Pros & Cons
Executive Recruiter
National Search Associates (Staffing & Recruiting, 11-50 employees)
Pricing
Essentials (up to 20 users)
$19.99
On Premise
per user/per month
Standard
$27.99
On Premise
per user/per month
Premium
$34.99
On Premise
per user/per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.ringcentral.com/office/plan…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $19.99 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is RingEX?
RingEx (formerly RingCentral MVP) is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription basis.
Small Business
RingEx provides a platform specifically for small businesses who need an easy-to-use phone system. It comes with support for cloud phone (standard VoIP) and team messaging features in addition to support for online meetings and fax. Users can try a free trial of this offering before purchasing.
Enterprise
Designed to scale for larger, global businesses. Not only supports inter-office communication, but communications with customers and clients.
Small Business
RingEx provides a platform specifically for small businesses who need an easy-to-use phone system. It comes with support for cloud phone (standard VoIP) and team messaging features in addition to support for online meetings and fax. Users can try a free trial of this offering before purchasing.
Enterprise
Designed to scale for larger, global businesses. Not only supports inter-office communication, but communications with customers and clients.
- All in-one phone, video conferencing, and team messaging
- Team collaboration with file sharing and task assignments/scheduling
- Online meetings (video conferencing, screen-sharing)
- Outbound customer contact center w/ omnichannel routing and a
- Digital and social engagement platform
RingEX Video
One place to do your best work. Bring everyone and everything together on RingCentral with message, video, and phone features.
Click here to learn more about RingCentral: http://ringcentr.al/2bCHH0o
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RingEX Competitors
RingEX Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.
RingEX starts at $19.99.
Fathom, 8x8 Work, and Cisco Unified Communications Manager (Call Manager) are common alternatives for RingEX.
Reviewers rate Mobile app for Android highest, with a score of 9.
The most common users of RingEX are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(420)Attribute Ratings
Reviews
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November 07, 2023
I recommend RingEX-Make your Phone System Easy and User Friendly
I use RingEX on a daily basis. So easy and pleasant to use. Whenever some sort of question comes I reach out to RingEX and right away get helped with what I need. Once they have already helped me they then ask if I need anymore help with enthusiasm. Great experience. Truly Recommend.
November 06, 2023
RingEX is the best
We use RingEX as our main phone system for calls, recordings, text message, faxes and more. We have no problems with RingEX. We find it to be a great program for our company and I would recommend this to others who are starting out or using different programs.
November 06, 2023
overall very satisfied and impressed with RingEX's offerings as a small business owner
We started using RingEX when our business expanded enough to require multiple phone lines. We previously used business cell phones with each employee having their own number, but we wanted our employees to be able to call out from our main company line and have that phone number show up on the receivers caller ID. The option to have "soft phones" where users just download the RingEX app to their phones and utilize our business services that way has been great. We also really like the customization of call flow and ability to set business hours with dedicated greetings and call handling for different times of the day or holidays.
November 02, 2023
RingEX from admin view
We use RingEX for our Reps in order to keep their personal phone numbers private. I am an admin within RingEX and often use the product to troubleshoot for our reps. The overall problem would be the look and feel of RingEX admin center. It is cluttered and I personally believe it could be simplified to be cleaner and easier to navigate. I do enjoy their customer service they are fast to respond and quick to fix.
October 27, 2023
RingEX is great for connecting teams and streamlining communication through one easy to use app.
We use RingEX entral to streamline all of our calls and texts and easily connect our team without having to share personal cell numbers with each other or our clients. When I started my business, all calls and texts were going through my personal cell number. It's a relief to have business and personal separate now and everything streamlined for our team through the RingEX app. It's also nice to have after-hours messaging as well as a way for our clients to get through to us after hours if there is an emergency.
October 26, 2023
RingEX...Making my work life easier with every call.
We use RingEX as our main source of phone calls, faxes, and interoffice communication. While the texting feature was useful for a time, after the jump in solicitation, texts crossed with the owner's personal messages, and the added cost implemented by federal/state, we decided to cease the use of this feature.
October 26, 2023
RingEX the only Cloud Phone System.
We were using Mitel on-prem and our users faced many challenges with using the desk phone remotely. That system didn't have a great way to forward all calls to you your cellular phone. We started looking at RingEX and were amazed at the features that it had. Users were able to easily control where their phone would ring and where. The management of RingEX is so much easier than what we dealt with Mitel.
October 26, 2023
RingEX rocks!
We utilize RingEX to prospect potential clients and contact consultants on work opportunities. The product allows employees to utilize their laptops while making calls, which increases their workflow by eliminating the need to switch between a cell phone and a laptop. This tool is utilized by all employees within our organization.
October 26, 2023
RingEX is the only communication app you need
Summit Therapeutic Services (Summit) uses RingEX every hour, of every day. We talk on the phone from anywhere we want, create text messages, and even send out faxes to clients that still have that in their offices. The best part of all this? We can do it all from our mobile phone, at the lift of a finger. The service provided really spoils you and when you don't have it accessible, it makes you say, "I wish I could use my RingEX because it just works so well." This is not a joke because when running a business, no matter the service provided, communication management is very important because ideas, directives, and messages still need to be sent and received. These basic services we use every day, they aren't so basic, and RingEX manages them all seamlessly. Summit will continue using RingEX and the services they provide are invaluable to the organization.
October 26, 2023
Go for RingEX.
It's a great program to use. I'm really happy with it, and I would recommend it to others to use RingEX as well. The recordings are also a great tool that we use for SMS. We hope others will enjoy it too.
October 25, 2023
RingEX Review
We use RingEX to make outbound calls to clients and future new hires.
October 25, 2023
RingEX Reliability
Sales and ease of use. I really enjoy the way RingEX interfaces with other apps.
October 24, 2023
How RingEX helped me and what they should improve
Our customers contact us through this phone system, which helps us control queues.
October 24, 2023
My review of RingEX as a very small business owner
I use RingEX to incorporate a landline and cell line into one call software. I use it for training as we can record the conversations. We no longer have to juggle multiple phones as they all come through our RingEX. It is good for keeping up with your callers and call tracking.
October 14, 2023
RingEX, Best in Class.
RingEX affects our entire institution. We use the IVR and call queues at most administrative departments. We use the soft-phone features to allow people to work off-campus. The messaging feature is used by the administration to keep contact with students, staff, and faculty. We use the video features for online classes.
October 13, 2023
RingEX is average at best
RingEX is used in coordination with NICE. We use RingEX across our entire organization, including our Call Center. We require an effective telephony solution/provider in order for us to effectively support our patient population and our providers. We also require a solution that works and is reliable. We have yet to find that solution within RingEX.
October 13, 2023
New user and manager of RingEX and very impressed
We implemented RingEX a few months ago to replace our on-premises Cisco phone system which had reached end of life. It's being used in our statewide headquarters which houses approx. 20 employees. We needed a cloud-based VOIP system that offered better call handling (ability to answer calls from different devices), and RingEX is a leader in this.
October 12, 2023
RingEX: Features at your fingertips
Our organization has 6 locations, all using RingEX. Many of our staff work a Hybrid schedule or out in the field. The ability to use RingEX from a desk phone, workstation or mobile device allows them to stay connected and productive no matter where they are. We are still new to RingEX and exploring all the features and benefits. I appreciate the ease of being able to manage the system as the 'Super Admin' I'm able to make changes and updates as needed on my own. I also appreciated the Analytics available.
October 12, 2023
RingEX is Key to Success
When building my new office I purchased RingEX to finish setting up my office/studio. The program is very user friendly and yet comprehensive in it's functions. Not being the most tech savvy person I reached out for technical support and my calls were answered with a friendly demeanor and answered my questions quickly and were informative. For all RingEX offers the cost was quite reasonable. I strongly recommend them.
We use RingEX as our phone service. We use it on the computer (Cloud), on our cellphones and on our desktops. We use it for phone calls, texts and voicemails. Besides e-mails, RingEX is the Heart of our Job. It is very easy to install, and support is always a call away. The APP is clear, and user friendly.
October 09, 2023
A full featured phone system for today's business needs
We use RingEX mostly for voice calls in the office. We also receive multi-factor authentication codes from various websites.
October 05, 2023
Kind and friendly staff
My business uses RingEX to receive calls, receive faxes, send faxes. Basically it is our way of communication with our patients and Doctors. I called RingEX because our faxes were not working correctly. The staff at RingEX was very efficient to resolve our issue in a timely manner.
October 04, 2023
Increased productivity and reliable service
We are a pretty busy, smaller company. I believe we have been using RingEX for well about 10 years. Naturally, our company has grown and transformed into something entirely new than what we started with. But RingEX has been a part of our growth and has transitioned with us. It's been very reliable. I think that only thing that would inhibit our production would be loss of power or internet. RingEX helps us be available even when we can't be. We have access to voicemail, text, and fax all to our computers. We also are able to host several different lines so that our customers can be put through to the appropriate departments.
October 03, 2023
RingEX helps my business
RingEX is our primary phone system. We use desktop phones. We needed a less expensive solution for our phone system that is reliable. RingEX provides that.
October 02, 2023
Great Product Alert
RingEX s the vendor we use to prescreen individuals for our research study in our central prescreening initiative. It allows for multiple different phone lines to keep different studies clear and concise. The company wanted to make sure it was easy for individuals to orescreen and encourage them to call and orescreen into the study. RingEX makes this very easy. We started with three studies and now we are on our fifth study using RingEX. In other words, the ease of use encourages us to continue with them.