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RingCentral Reviews

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158 Ratings
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Score 7.6 out of 100
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RingCentral Scorecard Summary

Likelihood to Recommend (158)
7.6
Likelihood to Renew (8)
9.9
Usability (2)
8.9
Support Rating (34)
7.1
Implementation Rating (2)
9.0

Feature Scorecard Summary

Hosted PBX (26)
7.7
Multi-level Interactive Voice Response (IVR) (38)
7.8
User templates (32)
7.5
Call reports (44)
7.7
Directory of employee names (49)
8.5
Answering rules (48)
8.4
Call recording (50)
8.9
Call park (42)
8.4
Call screening (46)
7.7
Message alerts (53)
8.1
Video conferencing (39)
8.5
Audio conferencing (50)
8.5
Video screen sharing (13)
8.6
Instant messaging (14)
7.2
Mobile app for iOS (43)
7.7
Mobile app for Android (36)
7.6

What is RingCentral?

RingCentral is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription basis.

Small Business
RingCentral provides a platform specifically for small businesses who need an easy-to-use phone system. It comes with support for cloud phone (standard VoIP) and team messaging features in addition to support for online meetings and fax. Users can try a free trial of this offering before purchasing.

Enterprise
Designed to scale for larger, global businesses. Not only supports inter-office communication, but communications with customers and clients.
  • All in-one phone, video conferencing, and team messaging
  • Team collaboration with file sharing and task assignments/scheduling
  • Online meetings (video conferencing, screen-sharing)
  • Outbound customer contact center w/ omnichannel routing and a
  • Digital and social engagement platform
Categories:  Call Recording,  Unified Communications as a Service (UCaaS),  VoIP

RingCentral Integrations

RingCentral Competitors

RingCentral Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Essentials (up to 20 users)$39.99per user/per month
Standard$49.99per user/per month
Premium$54.99per user/per month
Ultimate$69.99per user/per month

RingCentral Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Mac
Mobile Application:No