Dimelo provides a socially engaging tool for your socially adept customers
Rating: 8 out of 10
January 14, 2020
Vetted Review
Verified User
2 years of experience
We use Dimelo to manage the social media interaction for a client of ours. We are an outsourcing organisation and provide services for our clients, social media management being one such service.
- Very simple to use
- Broad range of social media channel access
Cons
- Social media listening over and above management
- Simpler schedule for content managing posts where the content editors may not have/need/want direct access to Dimelo--such as marketing directors, etc.
- Provided the service we required based upon an assumed initial level of customer engagement
- Increased social media engagement for the client - positive impact
Primarily due to cost for the social media channels (as the client also used Salesforce for the CRM elements).