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Revenue.io

Revenue.io
Formerly RingDNA

Overview

What is Revenue.io?

Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with…

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Recent Reviews

TrustRadius Insights

RingDNA is a versatile tool that is used by various departments within organizations to streamline their communication processes. The call …
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Popular Features

View all 12 features
  • Dialer-CRM integration (13)
    8.3
    83%
  • Automatic call logging (13)
    7.4
    74%
  • Contact preview (13)
    7.4
    74%
  • Call notes & tags (13)
    7.4
    74%

Reviewer Pros & Cons

View all pros & cons
Verified User
Project Manager in Information Technology
Information Technology & Services Company, 201-500 employees
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Pricing

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Revenue.io

Revenue.io

N/A
Unavailable

What is Revenue.io?

Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://ringdna.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Preview Dialer

Features related to contact history and background, providing context for the call; displays sales intelligence for dialers.

7.6
Avg 7.0

Core Dialer

Features that support sales calls with automatic dialing.

7.3
Avg 7.5

Call Follow-up and Quality Assurance

Features that allow salespeople to understand call activity and respond/take future action based on call activity.

7.9
Avg 7.4
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Product Details

What is Revenue.io?

Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and fully automate voicemails. Part of the value proposition is also improving inbound call performance. Calls can be routed to the right reps based on any marketing source, complete with prospect data that helps reps have more successful conversations. Revenue.io also automates call logging and reporting, providing managers with dozens of actionable reports out of the box. The result: more dials, more conversations, more inbound call conversions and more revenue.

According to the vendor, key benefits include:

  • Make More Calls & Accelerate Revenue with Click-to-Call, CTI, Local Presence, Prioritized Dialing, Automated Voicemails, Dynamic Call Scripts and More.

  • Optimize Inbound Call Conversions with Call Tracking and Intelligent Call Routing

  • Discover Which Marketing Sources Drive the Most Valuable Calls


Revenue.io Features

Dialer Logistics Features

  • Supported: Single line dialing
  • Supported: Double line dialing
  • Supported: Call into server with landline
  • Supported: Call into server with VoIP "soft phone"
  • Supported: Call into server with mobile phone

Preview Dialer Features

  • Supported: Contact preview
  • Supported: Dialer-CRM integration
  • Supported: Call notes & tags
  • Supported: Automatic call logging

Core Dialer Features

  • Supported: Outbound dialing
  • Supported: Inbound routing
  • Supported: Click-to-call
  • Supported: Recorded voicemail drop
  • Supported: Dialer contact import
  • Supported: Campaign & list management

Call Follow-up and Quality Assurance Features

  • Supported: Sales emails
  • Supported: Follow-up calls
  • Supported: Dialer reporting & analytics
  • Supported: Dialer call recording
  • Supported: Dialer call monitoring

Additional Features

  • Supported: Call tracking
  • Supported: IVR
  • Supported: DialNext

Revenue.io Screenshots

Screenshot of The RingDNA Intelligent Dialer for SalesforceScreenshot of RingDNA's Dialer works seamlessly with SalesforceScreenshot of RingDNA's dashboards help sales teams predict and influence revenue

Revenue.io Integrations

Revenue.io Competitors

Revenue.io Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesU.S., Canada, U.K., Germany, South Korea, Denmark, France, Netherlands, Israel, Czech Republic, Spain, Portugal, Italy, Australia, New Zealand, Denmark, Swedan, Finland, Mexico

Frequently Asked Questions

Velocify by ICE Mortgage Technology and InsideSales.com / XANT PowerDialer for Salesforce (discontinued) are common alternatives for Revenue.io.

Reviewers rate Dialer-CRM integration and Click-to-call and Dialer reporting & analytics highest, with a score of 8.3.

The most common users of Revenue.io are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(43)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

RingDNA is a versatile tool that is used by various departments within organizations to streamline their communication processes. The call center intake department relies on RingDNA to efficiently make and receive phone calls to potential clients, simplifying their workflow. Integration with Salesforce allows them to directly dial clients from case records, ensuring seamless customer interaction. Additionally, RingDNA's screening capability ensures inbound calls are routed to the appropriate agents with the necessary skill set, optimizing customer service.

Salespeople across the organization benefit from RingDNA's user-friendly features, such as easy number dialing and the option to use local numbers when connecting with prospects. The call disposition feature simplifies call outcome logging, keeping sales activities well-documented. Moreover, RingDNA serves as a valuable tool for both Sales and Customer Success teams by facilitating email outreach through sequences/cadences during prospecting.

The implementation of RingDNA has significantly improved communication and performance within the sales department. It covers all aspects of contacting new leads, recycling existing ones, handling incoming calls, and following up with clients. By integrating seamlessly with Salesforce, RingDNA enables efficient client engagement and timely follow-up actions. Managers gain access to comprehensive metrics that assist in adjusting workflows seamlessly. Overall, RingDNA enhances sales commitment by streamlining communication processes and keeping outreach efforts organized.

AI feature: Users have found the AI feature in RingDNA highly beneficial for auditing and reviewing phone calls, with some reviewers mentioning that it provides valuable insights. The ability to easily access recorded calls in the call records has made it convenient for users to find specific calls.

Seamless task creation: Reviewers have praised the seamless process of creating tasks in RingDNA, stating that it has improved client management and enhanced productivity. This functionality allows users to set up tasks easily, ensuring appropriate follow-up with clients.

Text messaging capability: Users have highlighted the usefulness of the text feature in RingDNA, emphasizing its effectiveness in communication with clients via text messages. Some reviewers also appreciate being able to send documents via text, streamlining their communication processes.

Inflexible Cadencing and Time Zone Control: Some users have expressed the need for more flexibility in cadencing and control over time zone dialing, stating that they would appreciate additional features to customize these aspects of the software according to their specific requirements.

Call Quality Issues: Several users have reported experiencing occasional call quality issues while using the software. These instances of poor call quality have been frustrating for users and have impacted their ability to communicate effectively.

Application Freezing and Restarting: Users frequently encounter freezing of the application, which disrupts their workflow and requires them to restart it. This recurring issue can be time-consuming and hampers productivity.

Users highly recommend Revenue.io for excellent calling software, as it supports SIP phones and works brilliantly with other integrated software like Salesforce CRM.

Users recommend RingDNA to anyone looking for an intelligent dialer. They believe it provides the best value for money and should be considered for use in big companies. They also suggest using RingDNA for making and receiving calls, especially for international and local calls. They mention that it is easy to store information and use it with extensions and Salesforce.

Users advise trying RingDNA for a couple of days before making a decision. Once familiar with the system, they believe it will make work much easier. They also recommend RingDNA as a user-friendly and customer-friendly application, which is a great tool for sales and marketing purposes and enhances contact center operations.

Attribute Ratings

Reviews

(1-13 of 13)
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July 05, 2023

The CRM and Marketing Automation Platform with Advanced Marketing Functions

Verified User
Project Manager in Information Technology
Information Technology & Services Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Revenue.io's automated pricing and demand forecasting features may benefit e-commerce enterprises with a large number of products and fluctuating demand. This can assist them in remaining competitive while increasing sales and profitability. Small businesses with a restricted product offering or consistent demand may benefit less from Revenue.io's advanced pricing and forecasting services.
April 26, 2022

Good tool to contact new clients!

ALLAN CISNEROS | TrustRadius Reviewer
ALLAN CISNEROS
Associate Account Manager - Real Estate
Mynd (Real Estate, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's a really good tool to communicate with others. I use it to contact new clients and I loved the voicemail drop feature, I make around 100 calls per day and if they do not answer the phone I have the option to just select the voicemail I need to drop instead of been repeating myself all the time. Love it!
November 19, 2021

The manual, cumbersome workflow outweighs any value it might actually add

Wolf Weisz | TrustRadius Reviewer
Wolf Weisz
Account Executive (Mid-Market)
Jolt (Computer Software, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Despite a few of the design/interface frustrations, Revenue.io (RingDNA) is a powerful that is well made and continues to improve. Conversation AI, while underutilized at our company, can provide great value to any Sales team if used correctly. I look forward to seeing what new changes come our way.
August 16, 2021

RingDNA allows us to maximise people & technology across our complete marketing, sales, service experience

Michael McKerlie | TrustRadius Reviewer
Michael McKerlie
Senior Project & Change Manager
The Wine Community (Wine and Spirits, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
RingDNA can be an excellent fit solution for the right environment. Sales or customer service flows are improved by injecting ringDNA into the mix. This allows you to work in your human interactions with your digital interactions. The other scenario that works well for us is when we need to make a large number of calls to leads, and we want metrics on this. We can shift through the leads, record activities, and then get great clarity.
May 10, 2021

RingDNA Addresses All Call Center Needs

Shanna Baty | TrustRadius Reviewer
Shanna Baty
Paralegal/Supervisor
Summit Conversions (Legal Services, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
RingDNA is very well suited for both call center environments or an office where there is a lot of phone traffic. RingDNA keeps calls organized so that a record exists of how many times a client has been called, the results of those calls, and if any other appropriate actions need to be taken. This allows others in the company to pick up the record and know exactly what is going on to better serve the customers without confusion. Because we have an auto accident, PI, mass tort, and disability department, RingDNA has made it easy to route calls to the employees who specialize in those fields. This avoids unnecessary holds, transfers, etc. RingDNA does so much more than make and receive calls though. It also allows you to text with clients so that if important information needs to be relayed on the fly, it can be sent while you are still communicating with your client. We can send our clients time-sensitive documents via text and they can return them immediately to help move their claims along quickly without waiting for snail mail. The AI feature is one of the best I have ever seen.
November 24, 2020

RingDNA Review

Tim Eddington | TrustRadius Reviewer
Tim Eddington
Account Executive
Jolt | Task Management Software (Computer Software, 51-200 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
well suited for a smaller company that doesn't need integrations with zoom or to track large amounts of emails. Overall I feel it could be integrated with salesforce and even gmail better than it is. It is outperformed in that aspect by competitors such as SalesLoft and outreach.
October 07, 2020

It has been possible to improve the quality of service with customers.

Stella Olsson | TrustRadius Reviewer
Stella Olsson
Territory Sales Manager
Altria (Consumer Goods, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Keep in mind that it is essential to be able to contact customers directly and thus maintain feedback that allows you to know what they really want, user experience and quality of product or service. That is why I would definitely recommend at least giving this software a try and see if it can be profitable for you to scale further with your clients.
March 11, 2020

RingDNA is a worthy tool to have for all sales oriented companies.

Siddarth Upadhya | TrustRadius Reviewer
Siddarth Upadhya
Manager, Global Business Alliance
R Systems (Information Technology & Services, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Its best suited when you're trying to reach some prospect where you have the option of using a local dial. It helps to increase connectivity. Another best feature is the option of using different numbers, you can choose your own desk number or RingDNA number and if a prospect calls back you will get a call back on your number which shows your calls/approach more legitimately. But again, at times its a con to reach someone by using local dial because the prospect might pick up the call and ask you where you are based out of and then it comes to your intelligence to handle it. So in short its a useful feature but one needs to know how to make correct use of it.
February 20, 2020

RingDNA is a great way to add productivity to your sales org.

Verified User
Account Manager in Sales
Computer Software Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are an organization local to your target audience, there is a little less value. But if you are calling people outside of your current location, RingDNA does a great job. If you do not use a CRM, I would say there is less value. For any organization, big or small, that is seeking an easy way to document calls, Ring DNA does a great job.
January 29, 2019

Must Have for SalesForce

Robert Foreman | TrustRadius Reviewer
Robert Foreman
Designated Broker
Home & Away Realty (Real Estate, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This software is useful to communicate in multiple ways without accessing multiple programs or pages. You can contact your prospect within a single page. I also like how you can set it for callbacks or prioritize leads with a simple dropdown bar. After you learn how to use it, it really makes calling easier.
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