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Rocket Matter

Rocket Matter

Overview

What is Rocket Matter?

Rocket Matter, now from ProfitSolv is legal practice management and time and billing software on the web, with apps for iPhone and Android. Rocket Matter integrates to email, and also includes document management and calendar features.

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Recent Reviews

TrustRadius Insights

Rocket Matter is a versatile practice management software that provides various solutions for law firms and legal professionals. One of …
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Pricing

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Essentials

$49

Cloud
per month per user

Pro

$79

Cloud
per month per user

Premier

$99

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.rocketmatter.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per month per user
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Product Demos

Advanced Law Firm Accounting with Business Intelligence Tools from Rocket Matter

YouTube

Rocket Matter Connector Demo

YouTube

LawToolBox for Rocket Matter

YouTube
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Product Details

What is Rocket Matter?

Rocket Matter, now from ProfitSolv is legal practice management and time and billing software on the web, with apps for iPhone and Android. Rocket Matter integrates to email, and also includes document management and calendar features.

Rocket Matter Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(4)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Rocket Matter is a versatile practice management software that provides various solutions for law firms and legal professionals. One of its key use cases is maintaining copies of documents in one accessible location, which has proven to be helpful for users who appreciate the ease and convenience of having all their files organized and readily available. Users have also found value in the ability to create to-do lists and track client costs, which has led to increased efficiency and productivity within their firms. Another notable benefit of Rocket Matter is its accessibility, allowing all staff members to access the platform at any time, while administrators can easily review statistics.

While some users encountered difficulty integrating their calendars with Rocket Matter in the past, they have since stopped using the calendar integration feature. However, overall feedback highlights the software's effectiveness in invoicing and time tracking, making it easier for users to track billing, payments, and trust accounts. The ability for clients to pay online through the Rocket Matter portal has also resulted in business growth for users. Additionally, the formatting features of Rocket Matter have been praised for making timekeeping much easier.

Although some users expressed a desire for a portal feature specifically for client documents, they were unsure if it exists within Rocket Matter. Nonetheless, tracking relevant due dates and invoicing is straightforward with this software. Users can also generate analytics-based reports to meet their business needs and standardize templates. The cloud-based nature of Rocket Matter allows users to enter time from anywhere, saving them time on billing and improving overall efficiency.

Rocket Matter has proved particularly beneficial for LEDES billing, trust accounting, and invoicing purposes. Furthermore, users appreciate how easy it is to share notes with colleagues using Rocket Matter's platform. Timekeeping and billing are consistently highlighted as the primary benefits by users who rely on the software for accurate tracking of billables in real-time, resulting in increased billing accuracy and revenues.

Another important use case for Rocket Matter is organizing law firms by keeping matters, clients, and invoices all in one place. Users have found the centralized location for case information and updates to be highly valuable, allowing for easy tracking and receivable management. The software also solves the problem of tracking employee productivity, trust account status, and scheduling matters and deadlines. Users appreciate being able to set up matters easily and track the progress of various cases.

While some users experienced crashes and slow performance with Rocket Matter, others have reported that it has doubled efficiency in probate cases. Overall, the software helps users solve billing problems while providing a centralized location for storing client details.

Rocket Matter helps keep matters, clients, and invoices organized for users. It serves as a centralized solution, allowing users to easily access information on their devices and stay up to date with billing. This software has been particularly beneficial for small law firms, enabling them to become more productive and profitable by improving client service through its many features, easy time capture, and efficient invoice generation.

One of the standout features of Rocket Matter is its trust accounting capabilities. Users find it helpful in staying on top of their trust accounts and identifying files that require replenishing. Integration with LawPay allows clients to make quick payments, improving cash flow for the users. The client portal, highly appreciated by both users and clients, provides a convenient way to access and share information.

Users have praised the quick and accurate assistance they receive from the support team when encountering difficulties. They also appreciate the ability to access and enter information from anywhere, which has significantly contributed to increased productivity for law firms. Rocket Matter's ease of use, straightforward setup process, and customer service have received positive feedback from users compared to other practice management software.

Overall, Rocket Matter has proven effective in solving time management issues, improving billing accuracy, and increasing sales for law firms of all sizes. With its comprehensive features for case management, document storage, invoicing, and time tracking, Rocket Matter streamlines the operations of legal professionals while promoting organization and efficiency within their practices.

Time Tracking Feature: Users have found the time tracking feature of Rocket Matter to be extremely helpful in managing their time and tasks. Many users appreciate the ability to keep the time tracker open on a separate window alongside each task, allowing for efficient and accurate time management.

Easy Navigation: The platform's navigation is highly praised for its user-friendly design, enabling users to easily organize and search for files. Reviewers mention that they find it intuitive and straightforward, making it convenient to locate and access files quickly.

Sync Feature: Users value the seamless sync feature offered by Rocket Matter across iPhone, iPad, and Mac devices. They find it extremely convenient to make changes or updates within the online version and have them instantly reflected across all platforms. This is especially beneficial for attorneys who are frequently on-the-go with only their iPhones at hand.

Difficulties with Multiple Timers: Some users have found it challenging to have multiple timers running consecutively in Rocket Matter. This issue has been mentioned by a significant number of reviewers, causing frustration and inconvenience.

Lack of Intuitive Features: Many users have expressed that some of the features in Rocket Matter are not intuitive, making it harder for them to navigate and use the software effectively. The non-intuitive nature of certain features has led to confusion and a steep learning curve for new users.

Confusing Invoice System: Users have repeatedly mentioned confusion with the invoice system in Rocket Matter, especially when it comes to deleting invoices. This aspect of the software is considered unclear and difficult to understand, resulting in frustrations while managing invoicing tasks.

Users of Rocket Matter have made several recommendations based on their experiences with the software. Here are the three most common recommendations:

  1. Consider a different program for more efficiency and organization unless Rocket Matter is required for running a law practice. Some users suggest exploring alternative options that might offer better efficiency and organization features, unless Rocket Matter is specifically necessary for the functioning of a law practice.

  2. Take advantage of the free classes offered to learn more about Rocket Matter. Many users recommend taking advantage of the free classes provided by Rocket Matter to gain a better understanding of the software's capabilities and features.

  3. Reach out to Rocket Matter's support team for assistance. Users have consistently mentioned that Rocket Matter provides solid support and recommend reaching out to their support team when encountering any issues or needing assistance with using the software effectively.

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Aaron Kendal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Rocket Matter is used as the firm's billing, scheduling, and contact management software. It keeps track of billable time and receivables, and is essential to capturing time and tasks on a regular basis. Rocket Matter also generates invoices and reminder statements easily, and is essential for the smooth running of the law firm.
  • Time capture - both via a timer and manual entry, makes sure you can get all the time entered on a regular basis in a quick and easy manner.
  • Decent mobile integration. iPhone and iPad app typically work well and allow you to input time and expenses away from the office.
  • Generating invoices and reminder statements is a snap, as are generating reports on income received and outstanding receivables as well as time worked.
  • The mobile app on occasion does have hiccups, especially on the iPhone. It can be cumbersome to enter time on it, and on occasion, time does not seem to get properly entered back into the system after entering it on mobile.
  • Having to create a matter and then go back in and edit it to set customized rates is a bit cumbersome and an unnecessary extra step. Setting rates should be easier.
  • Generating reminder statements is not very intuitive.
  • The monthly invoice report does not print out well from the website, and there should be an easier way to get a good printout to make a master list of invoices to be made. Earlier iterations did this better.
Rocket Matter is excellent for billing and invoicing for hourly, flat rate, or contingency matters. It does a great job of ensuring time is captured and then invoicing. Trust accounting is vital and works very well indeed, which is always important from an ethical and business standpoint. The mobile app is still not quite where it should be, but the web-based version is excellent in office.
  • Rocket Matter makes billing and invoicing remarkably efficient and saves time over other methods.
  • Creates nice invoices that tend to get a favorable response from clients.
  • Keeps contacts and scheduling, and keeps matters humming along.
  • Reports are useful and generally easy to run.
Generally, Rocket Matter is more efficient for invoicing than Quickbooks, and does much better reports and invoices. Rocket Matter is much more attuned to legal business needs, and is superior to Quickbooks for a lawyers' billing and time/project management needs in just about every way.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am not using Rocket Matter in my current role, but I used it previously when I worked as an office manager and billing manager at a solo-attorney law firm. Rocket Matter was used to store case notes, track billable and non-billable hourly work, as a secondary calendar management system, and as a secondary method of IOLTA trust accounting. Since the office consisted of only myself and the attorney, Rocket Matter was used office-wide.
  • Tracking billable and non-billable hourly work is one of Rocket Matter's best functions. There is a timer that can be used to track work as it occurs, or billable time can be recorded manually after work has been completed. A complete record of time worked per client, per matter, and per staff member is created. I used this data to generate invoices and also to analyze how time was being spent on billable and non-billable tasks by myself and the attorney.
  • Rocket Matter offers ample features for invoicing and managing client payments, all of which are highly customizable. Billable work, costs, fees, and client payments are all recorded per matter. An invoice can be generated from this data, based on a template provided by Rocket Matter or a customized template. Though I did not use the client portal feature, users can invite clients to an online portal to view invoices and submit credit card payment via LawPay. Alternatively, invoices can be printed and mailed or emailed to clients. Billing structures, such as monthly installment payments and evergreen retainers, can be set up per matter, as well.
  • By recording billable work, expenses, and payments, I was able to use Rocket Matter as a secondary IOLTA trust accounting record. When a client deposited into a trust account, I recorded the payment in the client retainer in Rocket Matter. Each time I transferred funds to pay for earned work, I recorded the transaction when I invoiced the client. This record demonstrated why, when, and in what amount earned funds were moved from client retainers.
  • While the Notes feature was immensely useful for keeping track of the last work completed on a matter or to keep a record of discussions with clients or relevant legal research, it could have been far more user-friendly. There is no way to export Notes saved to a .doc, .pdf, or any other format. To print or download Notes, I would have to painstakingly click on each entry and copy it into a word document, then go back to the previous page to click on the next entry to repeat the process as many times as there were notes. If printed directly from the website, the formatting spills off of the page.
  • I am pleased with the amount which can be customized in invoice templates in Rocket Matter. However, to create your own template you need to use fields recognized by the program. Rocket Matter provides a guide and a list of available fields, however, it is a fairly complex undertaking for anyone unfamiliar with using fields in Word documents or using other code, such as HTML. It would be more intuitive for users if Rocket Matter employed a template customizing feature similar to that of QuickBooks, where text boxes and fields can be inserted and manually dragged to the desire area of the template.
  • Rocket Matter can run very slowly and can slow down your computer quite a bit while it is running. I upgraded to a newer laptop with higher RAM after my first year of using Rocket Matter, and there was a noticeable difference in the speed and ease of use.
Rocket Matter offers many features useful to a law office of any size. Users can be added to the same subscription so that attorneys and paralegals can record their own billable and non-billable hours, costs, case notes, and tasks. I wish my current firm used Rocket Matter for the billing features alone. Generating invoices and creating a record of trust retainer transactions was easy and efficient. All payment and billing records were stored in one central system, which allowed me to look up a client's payment history, billing status and retainer balance in under 5 minutes.
  • Rocket Matter has streamlined tracking billable time, tracking funds earned from trust retainers, invoicing, and maintaining a detailed transaction record for IOLTA trust accounting. As long as I regularly entered payment and billing information to keep the data current, I could quickly complete non-billable accounting and invoicing tasks. I know it can consume huge amounts of time trying to recreate payment and billing histories, so using Rocket Matter to centralize these records greatly increased the amount of time I had for billable work.
  • Using Rocket Matter to record upcoming tasks, deadlines and events provided a secondary system for calendar management. Using Rocket Matter with Google Calendar allowed me to easily keep track of how I should spend my time and reduced the possibility of missing a deadline.
  • All of the data recorded in Rocket Matter can be used to generate reports for accounting and for analyzing how time is spent. Reports made it easy and fast to identify clients who were far behind in payments or who had funds available to invoice, without needing to manually check each matter.
I currently use e-ImmigrationAir by Cengrade. I feel it is a better software for immigration law firms, as it can auto-populate USCIS and ICE forms with client data, saving time and reducing repetitive tasks. However, I feel that Rocket Matter stands out for the many billing and invoicing features offered.
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