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Rubrik

Rubrik

Overview

What is Rubrik?

Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers…

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Recent Reviews

Backup with ease and innovation

9 out of 10
March 25, 2024
We are using Rubrik products for about 5 years now to backup our critical assets. We are highly virtualized and mostly backup VMs. We …
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Rubrik just works...

10 out of 10
March 21, 2024
Incentivized
We use Rubrik to protect all of our on-prem MSSQL, Oracle, and DB2 databases from Cyber and Ransomware attacks as well as test/dev …
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Rubrik Review

10 out of 10
March 21, 2024
We use Rubrik for server and 365 backup across the whole organization. It helped us save time as it doesn't need to be constantly …
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Amazing simplicity

10 out of 10
March 20, 2024
Incentivized
Rubrik is helping us to drastically improve our backup strategy. The best feature of Rubrik is making the backup window invisible. This is …
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Rubrik

10 out of 10
March 18, 2024
Incentivized
We are going to use it for cyber security and ransomware recovery. This will help us make faster recovery for our business and help …
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Initial Thoughts!

10 out of 10
March 18, 2024
We use Rubrik to back up our entire systems. We backup our physical servers and VMs which is about 30TB of data. We also use the …
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Works great would purchase again.

10 out of 10
March 14, 2024
We primarily use Rubrik to back up SQL environments in Azure and VMware in our data center. The Native Azure backup was not giving us the …
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TrustRadius Insights

Intuitive User Interface: Users have consistently praised Rubrik's intuitive user interface, with many reviewers stating that it is easy …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Retention options (136)
    9.3
    93%
  • Snapshots (135)
    9.3
    93%
  • Management dashboard (136)
    9.0
    90%
  • Platform support (133)
    8.6
    86%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Rubrik?

Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

9.1
Avg 8.1
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Product Details

What is Rubrik?

Rubrik is a cybersecurity company offering Zero Trust Data Security to help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, built with a Zero Trust design and powered by machine learning, aims to deliver complete cyber resilience in a single platform across enterprise, cloud, and SaaS. Rubrik’s platform automates data policy management and enforcement, safeguards sensitive data, delivers data threat analytics and response, and orchestrates rapid cyber and operational recovery.

Key Features:
  • Comprehensive Cyber Resilience: Rubrik Security Cloud offers a holistic approach to fortify data against a diverse range of threats, ensuring protection for enterprises, cloud environments, and SaaS applications.
  • Automated Data Policy Management: The platform streamlines the management and enforcement of data policies, so that organizations can more efficiently control their data assets.
  • Data Threat Analytics and Response: Leveraging internal analytics capabilities, Rubrik Security Cloud detects and responds to data threats swiftly, in order to prevent potential breaches.
  • Operational Recovery Orchestration: In the event of a cyber incident or operational disruption, the platform orchestrates recovery processes, minimizing downtime and data loss.

Rubrik Features

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Instant recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Snapshots
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Rubrik Screenshots

Screenshot of Rubrik DashboardScreenshot of Data Threat AnalyticsScreenshot of Data Security PostureScreenshot of SLA Domain

Rubrik Video

Rubrik Security Cloud Overview

Rubrik Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesNA, LATAM, EMEA, APJ
Supported LanguagesEnglish

Frequently Asked Questions

Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.

Reviewers rate Encryption highest, with a score of 9.6.

The most common users of Rubrik are from Enterprises (1,001+ employees).

Rubrik Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)60%
Enterprises (more than 500 employees)40%
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Comparisons

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Reviews and Ratings

(217)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend the following about Rubrik:

Consider Rubrik as an option for backup solutions and try a proof of concept (POC) to experience its benefits. Users suggest that Rubrik is a complete and secure data management solution that is highly recommended.

Use Rubrik for customers who require frequent snapshots and a lower recovery point objective (RPO) granularity for restore. Reviewers believe that Rubrik is well-suited for these customers.

Integrate Rubrik as a backup product with existing automation systems due to its full-featured API. This allows for seamless integration and automation of backup processes. Additionally, when considering the cost of Rubrik, users suggest looking at the overall return on investment (ROI).

Overall, users recommend not being afraid to try Rubrik, emphasizing its ease of use and time-saving capabilities. They view it as a great investment that will save headaches in the long run. It is also recommended to use Rubrik as part of a two-system backup strategy for data protection. Before making a decision, it is advised to conduct a true comparison of costs and understand the long-term costs of all solutions.

Attribute Ratings

Reviews

(51-75 of 136)
Companies can't remove reviews or game the system. Here's why
November 30, 2021

Rubrik Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy setup
  • Easy deployment
  • Very fast recovery
  • Separation of OS
  • Better API to 2FA
  • Ability to set capacity thresholds
We use Rubrik to backup all physical and virtual servers on prem. The appliance has been installed in multiple data centers to ensure data replication. Smaller remote sites have the Rubrik Edge setup for cost savings. All long-term data retention is being archived in the cloud for a lower cost of storage.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Rubrik to backup our VM environment using snapshots, local backups are retained on-premises and in AWS. This provides quick restore options and prevents the loss of data as well as providing a quick way for us to restore should any issues occur. Rubrik also provides ransomware protection and checks for anomalies in the data thus providing us with 360 protection of our data.
  • Quick and efficient snapshots
  • Ransomware protection
  • Data checks
  • Secure containment of data
  • Easier firmware upgrade process
In my experience, Rubrik is perfect for what my organization needs. It is well suited for taking snapshots of virtual environments and does so seamlessly and efficiently. It is a set it and forget it platform meaning that once you link your VM center, configure SLA domains, and where the backups are to be collected and sent it is hands-off unless you need to make changes.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Rubrik has taken over as our primary local back up device, replacing all other devices. We then set up the device to send out a remote copy to our offsite storage. It resolved a lot of issues that we had with other back up systems and the feature that we like the most is the ability to instantly restore an entire server. Support is also excellent when we had issues. I think the "follow the sun" support model can be a bit better though because it seemed like I got responses very late in the day for some of the tickets and then had to work into the night to resolve some of the tickets. However, all the technicians that I encountered were superb.
  • Instant restore of entire servers.
  • Easy to understand dashboard, very intuitive.
  • Remote agents are automatically updated when the device is OS is updated.
  • Able to easily onboard devices that we need to back up.
  • Setting up e-mail alerts.
  • Getting certificate installed.
  • Would be great if Rubrik and self test backups (as in restore tests).
Easiness of backup. Easiness of restore.
Since it's not a Windows device, we don't need to worry about updates.
The Ransomware protection feature is second to none.
We also like the fact that we can put process in place to protect previous backups (immutable).
September 14, 2021

Rubrik Backup and Recovery

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Rubrik as the County's Enterprise Backup and Recovery Solution. Currently, we use Rubrik to backup our Oracle and SQL databases, file servers, O365 environment, VMWare infrastructure. We maintain approximately 2 weeks [of] backups on prem for near term data recover and archive to the cloud (Wasabi) for long-term retention.
  • Validates all backups against ransomware during and after backups are performed.
  • Is seamless in backing up data whether on prem or in the Cloud.
  • Support engineers are extremely knowledgeable and useful in providing guidance.
  • Integrates will with native Oracle and SQL backup processes.
  • Could use better data compression. While good, could be better.
Rubrik is an enterprise backup and recovery system. While it can be used anywhere, the price point may be tough for small entities. The Ransomware detection feature and the immutability of backups built into the platform are definitely an added plus that can be leveraged to enhance the cybersecurity of an organization.
September 07, 2021

The simple way to back-up

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The best backup and DR platform I have ever used. Implemented in two weeks for our environment of VMware and file servers. Every system can back up, but only the best can restore this easily. Just a few clicks and your VM is back. We back up our data to our DR site and to the cloud.
  • Assign SLA.
  • Quick restore.
  • Live mount of databases.
  • Better disk usage reports.
  • File management.
Rubrik is perfect for backing up virtual environments. Rubrik API can be used to create automation for regular tasks, and reports are sent to email. Ransomware defense by write once immutable snapshots is very dependable and keeps our data safe from cyber risks. By using MFA for logins only the right people can access the backup system.
Jordan Watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Presently we use Rubrik in the IT Department, but we intend to break out additional roles to developers and administrators to have more granular access. The problem that Rubrik addresses is that it streamlines testing, we have a dev environment with up-to-date information whenever we need it. We have fast recovery on-demand with file-level recoveries faster than ever with Rubrik's indexing across all backups we can search in a moment and find where that file's physical location and if it was duplicated in our environment. Rubrik offers easy-to-understand and -apply backup policies (SLA) that with a few clicks and I've customized a backup schedule for an entire department, group of servers or datacenter. Previously this was a tedious process that required customized settings and troubleshooting to streamline. We also have something we've never had before, analytics on our backups for ransomware and compliance. We know where people are storing data and if it matches our compliance needs and we have heuristics analyzing our backups constantly looking for abnormalities. I've never slept better since having Rubrik protect my data.
  • Easy to use.
  • Fast recovery.
  • Backup analytics.
  • Immutable backups if emergency occurs.
  • Anything Rubrik is missing can be developed with their open API.
  • It would be nicer if Rubrik had better networking options out of the box for machines being restored to a location other than their normal location.
  • Better node reporting or performance, we have had a few nodes need to be rebooted.
  • Developer needs a mirror copy of an environment.
  • You need to recover something very quickly and downtime is not an option.
  • You are concerned about ransomware and your current solution isn't cutting it.
  • You go through audits that require you to be compliant on file storage.
  • You have a smaller backup team and you want to spend less time managing your backups.
  • I would not get Rubrik if I didn't have the budget for it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Rubrik as the primary backup solution for our whole organisation. It addresses our DR strategy solutions and backup solutions. Overall, it has so far worked great as a way to address these with the ability to backup to cloud.
  • Backup speed.
  • Datadeduplication.
  • Simplistic UI.
  • PowerShell capability.
  • Weekend backup scheduling.
  • Easier to use reports creator.
  • Easier to read error reporting.
  • More comprehensive KB/user guide.
Best used in a slightly more modern infrastructure, some teething issues with our older systems and databases where the backup technology wasn't as easy to use/implement as promised during demonstrations; however, all around a great product which replaced a similarly rated product we had for 5 years previous.
Does what it says on the tin so far, still plenty of features yet to test out.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Rubrik to back up all of our VMs. This provides excellent insurance against ransomware.
  • Quick and easy snapshots.
  • Quick and easy restores.
  • Protection against ransomware.
  • Native 2FA for local accounts.
Rubrik provides excellent protection against ransomware.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Rubrik is the primary backup solution for my company. Its ease of [use] and implementation made it very easy to move off of other backup solutions and cloud backup solutions. We have also deployed the Radar function of Rubrik and saw instant benefits of this feature. [Within] days we were alerted to a large amount of data being deleted for a CIFS share.
  • Instant recovery.
  • Backup reliability.
  • Ease of use and implementation.
  • Business continuity.
  • Better integration with GCP.
Rubrik has the ability to instantly recover a VM run as needed then vmotion back to the host when it is stable, this ability is a company must have. It also has the ability to mount a DB to any other DB capable server cloud or on prem is a highly necessary tool for business continuity.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Rubrik as our primary enterprise backup solution for the entire university. We are currently using a an on-premises cluster, a cloud cluster in Azure (for DR replication and for agent-based backups from Azure VMs running MSSQL and Oracle) and Polaris to manage Azure-based snapshot backups. On-prem we backup virtual machines in VMware using both snapshots (for the majority of the workload) as well as agent-based backups for MSSQL and Oracle databases, as well as SMB shares on an EMC Unity array utilizing virtual NAS servers.
  • Extremely fast restores of both file data and entire VMs via snapshots.
  • Incredible user-friendly interface that has what I found to be a low learning curve.
  • Easy to set up replication between sites for DR purposes.
  • Fantastic support when I have issues - time to initial contact is very low and resolution is almost always very quick.
  • Global search feature makes finding things very quick.
  • Would like to see file-level restores added for Polaris Azure VM snapshots (I believe this already exists in AWS).
  • Would love to have an NDMP option for interfacing with EMC Unity array NAS backups.
So far, this has been a wonderful solution for our organization. I would say anyone who is looking for something that is relatively easy to use would find this solution at the top of their list. After an initial learning curve (coming from Avamar) I have found it very easy to get around and find what I'm looking for. There is a bit of a paradigm shift when utilizing Rubrik's SLAs but now that I understand how it all works, it's actually a much simpler way of handling backups than something like Avamar.

I feel like this would be great for any organization no matter the size (and I understand they have plenty of implementations that are much larger than ours).

If you're looking for point-in-time restores of your databases (MSSQL and Oracle) this does a great job of integrating transaction logs - not something I was ever able to get in our previous solution. It also offers the ability to back up your databases using a direct mount point instead of the CDM software (so if you're currently dumping Oracle databases to an NFS mount point in a Data Domain, for instance, you can do the same thing with Rubrik).

I'm not sure where it would be less appropriate - from what I can tell, this is as fully featured as any other enterprise-class backup solution and meets all of our needs perfectly.
Vladimir Froukhtman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Rubrik is used as a main backups solution for our on-premise infrastructure. We backup VMWare machines, SQL servers and file servers.
  • Easy backup setup through SLA domains.
  • Convenient dashboard that allows complete overview of the solutions.
  • Immediate restore of failed servers and sandbox creation.
  • Reporting part is lacking some functionality.
Rubrik is a robust solution that allows easy scaling and centralized management, fits our company need very well, including the security requirements.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Rubrik to back up all our servers, and our Office 365 environments Exchange Online and OneDrive. We use site to site replication and Azure archival offloading.
  • Replication.
  • Cloud archival.
  • Backup and restore times.
  • SLAs reduce admin management time significantly.
  • Polaris restore times.
  • Inability to change/migrate archive storage tiers once in use.
Excellent product, especially for environments that require high rates of restores, or SQL refreshes from backups.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Firm wide data management, with a recent purchase or Polaris to enhance security.
  • Recovery.
  • Integration with VCenter.
  • Consistency with Support Technicians.
  • Not given the user manual each time there is a question or issue with a paid product.
  • After hours support emailing off hours.
We just implemented Rubrik Polaris for our team and so far there are no issues. If there was any critique it would be that the entire experience was more or less hands-off and a bit cryptic. To expand on that, we received the link, a means to log in but that was it. No explanation of the features, no quick-start session. While there are user guides to go thru in my years of setting up new programs, add-on, etc. they usually have a high-level overview. Right now Polaris sits on our system next to Rubrik and to be honest not really sure what it is doing or what we should be paying attention to. In true Rubrik fashion, I request further assistance and am given a user manual that no one has time to review. So that was a little disappointing but as I mentioned that has been my experience with Rubrik overall.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Rubrik for our entire server environment. We also use the archive feature as well as Polaris for PCI/PII monitoring. We love having read-only backups to restore from in case of any compromises. We use Polaris to make sure data is kept where it belongs and is not misused.
  • Ease of backup.
  • Ease of recovery.
  • Ease of management.
  • Not being able to backup Windows 10.
  • Compression and deduplication could be improved.
Rubrik is well suited in almost any environment but is exceptional in a VMware virtualization environment. I have spoken on Rubrik's behalf on many occasions. I feel it's best to have a real world use to be able to convey how well it works as well as any shortcomings.
August 23, 2021

Rubrik review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Rubrik is being used to protect the organization's data.
  • Interface.
  • Speed.
  • Configuration.
  • Lacks full control over snapshot schedules.
  • Restore SQL to a different server.
Rubrik provides a turn-key solution to protect VMware data, fulfills requirements for immutable backups and 2 factor access for cyber insurance.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Rubrik is used across our whole organization - all Servers physical (64bit) and VM (32 or 64 bit) We also use it for databases - MS SQL and Oracle. Rubrik solves the backup problem with backup windows and with Ransomware as it has an immutable store. Radar helps with efficiency of what to restore in case of an security event.
  • Full server restore quickly in a VM environment.
  • Data move4s with one is creating a new server or between drives with full security kept intact, especially for redirected my documents where even a DA does not have rights to the files.
  • in VM world still does vmdk snapshots to minimize backup times.
  • Uses the concept of SLA so one does not have to schedule all backups and have that headache.
  • Immutable store.
  • Very secure, and allows Archive to S3 cloud storage to offload repository size limitations.
  • Migrating off 32 bit machines is tough, as the RBS does not have a 32 bit component. They should have one for some backwards capabilities to make migration off 32 bit machines a breeze.
  • Needs to have the ability to restore to Windows SMB shares (UNC path and not hard dive letters) off a regular restore.
  • Needs a few more options on restore, e.g. even if an restore error, to still continue or not option.
  • Have a restore option to keep current security of take on security of the restore location.
  • E-mail notification of when a restore is completed.
Recommend Rubrik very highly, easy to learn though it uses some concepts that are different (SLA) than other BU systems. The concept of restores you will not find a restore button but must drill down into the source backup and do it from there. Lots of new concepts to learn and some to unlearn from old clunky legacy backup systems. Rubrik works very well in capturing and restoring of virtual servers.
Score 8 out of 10
Vetted Review
Verified User
Rubrik is right now our backup and data protection system that helps our company to backup protect and restore our production data. The system is really user-friendly and most of the actions are the one-click type. Features and products that support Rubrik like Polaris help our company to raise the security level. On the other hand, the enormous potential for integration makes it possible to place no limits or constraints on the location or nature of the backup sites.
  • Deduplication.
  • Easy implementation of SLA domain.
  • Oracle DB backup.
  • NoSQL DB backup.
  • Vault for particularly critical system backup.
I can think only about the NoSQL DB as a point where is less appropriate. Instead, I think that forcing the two-factor authentication for every user (AD, LDAP, or local) has to be a must.
James Hevener | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Rubrik CDM alongside Polaris is protecting on-premise and Azure cloud resources. We also utilize Rubrik SONAR for sensitive file identification. And, we use Rubrik RADAR for anomalous file activity. Rubrik provides an immutable file system that protects the backups from possible encryption or corruption from malware/ransomware. Rubrik provides comprehensive and easy-to-use retention/replication features - they call them SLA domains. Rubrik provides an invaluable daily email report showing the last 24 hours - and 7 days of activity of Rubrik.
  • Daily easy to read reports of the previous 24 hours.
  • Daily report includes up to 7 days of activity in an easy Red/Green legend.
  • Rubrik's central console can manage most functions with a single pane.
  • Rubrik's integration and ability to leverage Azure storage for Long Term Retention are impressive!
  • Restores are amazingly robust and fast with Rubrik.
  • The "Compass" feature needs to be implemented in the Polaris side of Rubrik's solutions.
Rubrik is adept at protecting VMware. Rubrik has limitations protecting resources on older Microsoft Windows Server 2021 R2 Hyper-V clusters, but no issues protecting the newer 2016 or newer Hyper-V clusters.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize Rubrik to back up all of our server and data infrastructures. We were a long-time CommVault customer and found the product to be expensive and very complicated. After reviewing many backup vendors and options, Rubrik was the clear winner in simplicity and was very cost affordable. It's helped us modernize our backup infrastructure and move away from tape by backing up to AWS.
  • The UI and setup process was very straight forward and easy to understand.
  • Rubrik provides modern backup security features such as 2FA and immutable disks.
  • We believe that a converged backup solution was the way to go and Rubrik has a great solution.
  • The AWS configuration was the most difficult piece of the setup and required a support call but they were able to get us up and running.
Rubrik's simple UI has greatly reduced the complexity in our backup solution while modernizing the process and security. It helped us jettison our old tape solution and allowed us to go to AWS. We're a highly virtualized environment but it also provides the needed components to backup physical servers.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Rubrik in our department to run backups on all systems hospital wide. Access to it is limited to our group only.
  • Live mount restores minimizes downtime.
  • Ability to get as granular as restoring specific files from previous snapshots.
  • Setting up backups on new servers takes less than a minute, increasing productivity.
  • Price is a little high, but you get what you pay for.
  • Needs better integration with VSphere.
  • User interface can be a little complex.
It's great in an enterprise environment where VM's are plentiful, getting built all the time, but not the best choice for a small shop with few servers.
Bob Short | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Rubrik is the EASY BUTTON of backup solutions. Our company was drowning in a complicated tape solution. We switched to Rubrik, with its simple offsite cloud archiving, no more tape rotation, offsite storage, and complicated legal holds. Our SQL Admins could not be happier with how easy it is for them to do the on-demand backups and restore to a different server. Not only are full VM backups are quick, but a full VM restore is amazingly fast. Rubrik doesn't just sit on their accomplishment, they are continually working to improve the product and add other features to value add to the existing great product, and now with the addition of MFA to the console, security is even better.
  • Fast Backups
  • Super Fast Full VM Restores
  • Ease of Management
  • Product Support Team is AMZAING
  • Can't think of a con, it's pretty bullet proof
If you're looking for an easy button, this is it. We have used it to restore to test labs, move SQL dbs to other servers, archive to the cloud, it's great.
Score 10 out of 10
Vetted Review
Verified User
We utilize Rubrik to defend approximately 100 server VMs and 350 VDI desktops, as well as their supporting infrastructure, several SQL databases of various sizes, and some large file servers. Rubrik is our single-stop backup solution for the entire environment. We have a robust set of SLAs defined to give us precise recovery options from single machines to a full disaster scenario. Rubrik allowed us to defend 100% of our infrastructure while also cutting the overhead needed to manage it down to almost nothing. We use it regularly to recover data, and we also utilize the live mounts to perform quick recovery of machines that have issues. It has transformed the way we handle protection of our systems by letting us act with confidence that we have good, working backups of everything, in some cases down to an hourly or minute-specific window.
  • Ease of setup and operation. Making changes is very easy and the UI is responsive and tends to 'just work' more than most products.
  • Support. Rubrik's support is absolutely fantastic and one of the few where you can get a qualified, educated person on the phone immediately. If anything they typically respond faster than I expect them to. We rely on support frequently for questions about some of the weirder things in our environment and they knock it out of the park each time.
  • Reliability. Unless you are ingesting more data per snapshot than your network can support, Rubrik will always defend your data. It's to the point where it's almost dangerous, because the temptation to lean back and let it handle everything is very strong. The only time we have had an issue was when we were trying to snapshot a 50+TB virtual server every hour, which was a little too much, but everything else is rock solid. Issues so far have all been stemming from our infrastructure, not Rubrik.
  • Rubrik does not "understand" VMWare instant clones. This means we have to manually exclude folders with hundreds of VMs. It's not a problem, but it is a minor gripe that the UI has a big blob of 'manually excluded' VMs in the dashboard.
  • On extremely long recovery operations (e.g. across MPLS/WAN connections or very large servers) it is possible to get 'stuck' where you cannot cancel or move on with a job. This has more to do with vMotion limitations and the recommended use case is to put a Brik at each location, so this is not much of a problem - but if you try to defend multiple sites with a single remote Rubrik cluster you may have issues if you don't have a very fast connection between them.
  • We have had a handful of issues where a failed backup (e.g. due to a storage connectivity issue) caused a VM to get 'stuck' in the Rubrik storage policy. However, this is more of an infrastructure reliability problem than a Rubrik problem, and support is always quick to take care of the issues for us.
The entire experience of Rubrik and Polaris was genuinely enjoyable. If you are looking to defend virtual or physical server, databases, file shares, or data-hosting infrastructure of any kind, Rubrik will provide a lot of peace of mind and let you rest a bit, knowing that your backups are rock solid and reliable. Support and implementation teams are both phenomenal.

The support and ongoing relationship with the company has been so much more than we expected. Lots of companies will tell you "We want to be your partner", but Rubrik actually does it. They value their customers and listen to them, and we very much value having them in our environment.

Rubrik can be expensive, although it is well worth it. Smaller shops may not be able to afford a large implementation, but they do offer various-sized options so most businesses shouldn't be priced out of it.

Rubrik is NOT a file share or NAS solution. It is a backup/data defense solution only. We found plenty of other vendors trying to compete with them but we were very happy to see that Rubrik focuses on one major task and does it extremely well, rather than trying to be your entire environment. However there are some use cases where that may be better suited for your needs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Rubrik in order to back up our corporate virtualization platform, Office 365, OneDrive and SharePoint. The immutable Files system adds a layer of protection against ransomware attacks, with Radar changes to all systems are notified to us, so we know of a potential attack.
Sonar allows us to know what data is where, and with either proactively address this or if there were a data breach - understand the risk of the organisation. Live Mount and Cloud on allows us to operate our DR capability in the public cloud. All in all, Rubrik is fantastic.
  • Immutable File System.
  • Early warning for Ransomware.
  • Office 365 backup.
  • Licensing cost could be more transparent.
  • Roadmaps for new features could be clearer.
Rubrik is suited to any VM platform to backup, on encrypted channels, to the immutable file systems, making it suitable for ransomware mitigation. Any destination, either on-premise or in the public cloud can be used. SLA's are put in place to ensure that the Rubrik platform ensures that RPO / RTO are managed via a single pane.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Rubrik to protect on-premise data from our revenue platform as well as Polaris to protect native Azure O365 data.
  • Simple to deploy
  • Easy to manage
  • Low operational maintenance
  • Include MongoDB protection in Polaris native.
  • Restore individual files from VMware virtual machines.
  • Reduce the minimum value of frequency of backup jobs.
Well suited for companies that require a single solution to protect on-premise workloads that include VMware, physical Linux systems as well a Oracle or MS SQL databases and also have a cloud presence primarily in Azure O365.
Erik Schubert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used for backup all on-prem environment[s] like Oracle databases or VM workloads based on vmware. The [main] thing while introducing this product is to reduce time to administer backup jobs the whole week. The best thing is that Rubrik is able to rerun backups on itself to fulfill the assigned service level agreement. After one year, we introduced O365 Backup for all our exchange online users. Next step will be to introduce one drive backup and hopefully teams and sharepoint Backups too. A main thing also is to introduce some more automation tasks to give the best offer for all our customers to have the best support for the existing it processes. rubrik is used across all organisations within our company and adresses the main need for our BizDevOps teams. with rubrik, they can do a snapshot or a restore, maybe also an live-mount, on their own, so nobody from operations department is neccessary to help them with their process. while introducing rubrik we saw, that it is really fast to implement and also easy to upgrade, to expand or to shrink. so in my opinion rubrik fits the business needs really good not also in operations so also in process design and process thinking.
  • Self learning mechanism.
  • Integration with itsm tools.
  • Automate everything with REST.
  • No special configuration is needed.
  • self update
  • Backup SAP instances through sap brtools.
  • See polaris results in cdm gui.
  • Easy integrate azure ad with polaris and cdm system.
Best in DR and some things to implement in special things like SAP.
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