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Sage HR

Sage HR
Formerly CakeHR

Starting at $5.50 per month
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Overview

What is Sage HR?

Sage HR is HR software for small to medium businesses. The vendor states Sage HR is designed to be easy to use, and automates every step of the human resource process. Sage…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 37 features
  • Approval workflow (9)
    6.0
    60%
  • Employee demographic data (9)
    5.1
    51%
  • Employment history (9)
    5.1
    51%
  • Balance details (9)
    1.3
    13%

Reviewer Pros & Cons

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Pricing

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Expenses Management

$1.50

Cloud
per user, per month

Performance Management

$3.00

Cloud
per user, per month

Shift Scheduling

$3.00

Cloud
per user, per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://sage.hr/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5.50 per month
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

4.9
Avg 7.8

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

2.8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

3.5
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

3.7
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

4.6
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

9.1
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.5
Avg 7.7
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Product Details

What is Sage HR?

Sage HR is HR software for small to medium businesses. The vendor states Sage HR is designed to be easy to use, and automates every step of the human resource process. Sage HR is designed with modular functionality to be customized for users' needs.

According to the vendor, key differentiators include:

1. Easy to use

2. Modular functionality

2. Automates the end-to-end HR process

3. There's a mobile app (iOS & Android)

5. Feature set that will meet the needs of users


Sage HR targets small-to-medium businesses that want to automate their HR process while engaging their employees. Sage HR is cloud based and offers remote access.


Sage HR Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Support for external payroll vendors
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Shift Scheduling
  • Supported: Timesheets
  • Supported: Expenses
  • Supported: Leave Management
  • Supported: Recruitment
  • Supported: Core HR
  • Supported: Mobile HR

Sage HR Screenshots

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Sage HR Video

One amazing thing about Sage HR is how it delivers the power to do anything, anyplace, anytime from a single, digital platform; and (would you – believe!) to enjoy positive work-life experiences at the same time. Extend the range of Sage HR and streamline connections with emp...
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Sage HR Integrations

Sage HR Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Samsung Knox
Supported CountriesGlobal
Supported LanguagesEnglish, Arabic, Armenian, Czech, Dutch, Estonian, French, Georgian, German, Hebrew, Latvian, Lithuanian, Polish, Romanian, Russian, Spanish, Thai

Frequently Asked Questions

Sage HR starts at $5.5.

BambooHR, Access PeopleHR, and Hibob are common alternatives for Sage HR.

Reviewers rate Compliance data (COBRA, OSHA, etc.) and View company policy documentation and Employee recognition highest, with a score of 8.

The most common users of Sage HR are from Mid-sized Companies (51-1,000 employees).

Sage HR Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)70%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(25)

Attribute Ratings

Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
December 13, 2023

Problems and no Support

Score 1 out of 10
Vetted Review
Verified User
Incentivized
We use SageHR for Time Tracking, Time and Attendance and Performance Management.
  • The mobile app is decent.
  • Quick Feedback is good.
  • Time Off policies are confusing to setup and don't work as expected. We've particularly had issues with long-term leave interacting incorrectly with accrued PTO - such that employees on long-term leave had their PTO automatically adjusted incorrectly and we had to resort to complicated manual calculations to determine the correct amount. When we reached out for support around this we never got an answer as to why the system had done the automated adjustment it had done and no advice on how to prevent it from happening again in the future, despite multiple efforts to follow up with them.
  • Performance Reviews are confusing, with many different components housed in different areas but all controlled by the same configuration settings. On the dashboard the Self-Reviews and Peer Reviews look almost exactly the same and HR is constantly having to retrain and help users to complete their reviews.
  • Their support is basically non-existent. Support staff will reply to chat or email, but don't offer any assistance beyond restating what is in the help documentation, which isn't helpful. When real issues arise, such as a system glitch that wiped out the vacation accrual for all staff, they just respond that 'engineering will look into it' without communicating an ETA, or explaining what the problem is.
Don't use it.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
At my company, we used Sage HR to manage, engage, and retain our workforce. Sage HR provides great visibility of our whole workforce (especially remote workers) in real-time and allows us to understand what is going on at all times. Whether we were wanting to recruit, schedule shifts, manage timesheets, or manage performance reviews, Sage HR allowed us to seamlessly do it all in a central location without making it overly complicated.
  • Customization of Templates and Dashboards
  • On-going Employee Performance Tracking
  • Compensation/Timecard Management
  • Updating information in a central location that implements changes across whole system.
  • Custom reporting and history
  • Time off policies tracking and management
For smaller companies, Sage HR is a user friendly system that allows you to streamline HR processes all under one roof and a time efficient manner. The other software it is able to integrate with is also a bonus allowing processes to be simplified. Ultimately, we really enjoyed using it to allow our team members to engage with it but also to make engaging with our team members simpler on the HR team and requests always recorded.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
CakeHR allowed us to bring our entire HR function remote during difficult COVID times and has made our partial return to the office smooth and complete.
  • Employee reviews/goal setting
  • time management
  • document management
  • Shared document access
  • time tracking
CakeHR works great for general HR management. We are not utilizing it for hiring.
Score 10 out of 10
Vetted Review
Verified User
I have tested many HR software and finally found a cool one. The features I like are performance management and leave management. There are simple 1-2-1 schedules, personal/company goals, and training. We can even set-up birthday alerts! Support is great and easy to reach.
  • Leave tracking.
  • 1-2-1.
  • Goals.
Cake HR is well-suited for managing people and supporting them!
March 04, 2020

My thoughts on CakeHR

Michael Gabriele | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Today, CakeHR is being used within my organization to track time off, one-on-one's, annual reviews, and goals. The features that CakeHR offered ant the price they offered was by far more superior than other HR applications I looked at. Prior to using CakeHR, we were keeping track of time off in a manually managed Excel document. CakeHR was implemented across our entire organization and has been a huge success since day 1.
  • Time off policies are clear and transparent.
  • The review process functionality was extremely easy to use.
  • Support is outstanding . If you ever run into an issue they are always available to help.
  • Onboarding document control is really easy to manage and stays consistent with a growing company.
  • A few more override features for time off. For example, I would like certain people to get notified of PTO. CakeHR can't do this currently. So I had to grant authority to approve, which gave my admin the ability to see the email of approval.
Keeping an accurate time off calendar, with specific buckets, is extremely important. It has helped my company grow without having to manage things in Excel. Also, implementing an annual review process by using CakeHR has been very clean and transparent with my employees. This also allows me to see year over year. In years past, we used Word or a Jotform which made it challenging to pull up years past.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use CakeHR to manage any day off requests for our team. It's a great tool for keeping everyone updated on their day-off allowance and vacation day requests. It's also easy to approve requests and see reports on remaining time off. We also use this service to keep track of employee start dates and other valuable information.
  • Day Off Requests
  • Management Approvals
  • Setting up unique holidays can be a little confusing
  • Setting specific profiles for employees is a little tricky
We use CakeHR for keeping track of day-off requests and vacation time. Works great for us!
Edward McKay | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use CakeHR to manage all aspects of HR (ex payroll and recruitment) for all our employees in HK and Shenzhen. It's particularly useful for managing time off and employee data, and is very user-friendly - I only have to do minimal user training as its very intuitive. More recently I have been using the performance management modules to great effect and this has saved me many hours of admin and Excel sheets!
This system allows for a good deal of employee self-service through the desktop and mobile apps and speeds up their onboarding/removes the associated HR admin so we can focus on the person rather than the papers.
  • Employee self service - the apps and desktops GUIs are very intuitive.
  • Leave management - this manages itself through the app and system, saves lots of admin.
  • Customization - you can tailor the system more and more to suit your specific needs.
  • Updates and Customer Service - the CakeHR team gave dedicated a lot of time to bring out weekly updates and systems improvements which shows they are dedicated to making this a great product - the fact that they were bought by Se recently is also testament to their ongoing mission.
  • Only minor tweaks to the functionality that they have queued to implement anyway.
  • The recipe functionality can be improved as some of the functions are still a bit buggy.
Wells suited for startups and SME's as it's well priced and has everything you need.
It could be used for bigger enterprises but depends on the features big firms would want - cakeHR is still growing and now with Sage, I think they will be able to target the big firms.
Kerri Martin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our staff uses CakeHR to book off time, which is then accepted or denied by management. It is clearcut and simple to use and makes a difference when we want to efficiently look up what kind of time is left to each employee for vacation.
  • It's easy to find when dates previously booked are accepted/denied.
  • It generates the acceptance of time requested off.
  • CakeHR can be requested to remove time off as well.
  • Calendar could be offered in a larger view by week
  • Requesting time and accepting it would be great if linked with our own calendar Bookeo
Everyone has been able to use it with no training, which is perfect for us!
Maaike van der Kroon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use CakeHR across the whole organization. Everybody in the office uses it to manage their days off. It allows us to have a good overview per person on the working days, days off, overtime, etc. This overview wasn't there before at our company and everything was tracked manually.
  • Super easy and usable system.
  • Great customer service; listens to feedback and does something with it, answers really quickly.
  • A good overview per team for managers.
  • An app available for every employee to quickly arrange a request.
  • Not all features for an HR system are available in CakeHR, but they are working on it to improve and expand
I would really recommend it to other companies. Especially to companies like ours, startups, 10+ employees. CakeHR gives you a good overview of all the teams, days off, and you have all the data about employees in one system.
Tim Henry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
CakeHR is for the entire organization to manage HR data for our team members. This includes personal information, sick and holiday tracking, and internal employee notes.
  • Amazing customer service. Questions have been answered fast and product updates were even made based on feedback.
  • Requesting time off interface is nice for employees and managers. There is also a native mobile app available too.
  • Priced very reasonably.
  • Some features available in other HR products have not been available in Cake in the past (Performance, ATS), however, these are being rolled out now.
  • The user experience for the Admin interface is not completely intuitive.
  • Overall look and feel could be updated one day.
I'm not sure how well it scales for very large businesses, but would definitely recommend for a small to medium-sized businesses.
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