Skip to main content
TrustRadius
SailPoint Identity Platform

SailPoint Identity Platform

Overview

What is SailPoint Identity Platform?

SailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.

Read more
Recent Reviews

TrustRadius Insights

SailPoint Identity Platform has been widely utilized by organizations to automate and streamline various identity and access management …
Continue reading
Read all reviews

Popular Features

View all 7 features
  • ID Management Workflow Automation (8)
    7.9
    79%
  • Account Provisioning and De-provisioning (8)
    7.8
    78%
  • ID-Management Access Control (8)
    7.8
    78%
  • ID Risk Management (6)
    6.7
    67%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is SailPoint Identity Platform?

SailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

45 people also want pricing

Alternatives Pricing

What is Microsoft Entra ID?

Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self…

What is NordLayer?

NordLayer provides cybersecurity tools for businesses of any size or work model developed by the standard of NordVPN. NordLayer helps organizations secure networks and enhance internet security and modernizes network and resource access with technical improvements aligning with the best regulatory…

Return to navigation

Product Demos

See How SailPoint and Okta Deliver End-to-End Identity

YouTube

SailPoint & Microsoft Azure Active Directory Integration Demo

YouTube

CyberArk Integration Demo

YouTube
Return to navigation

Features

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

7.5
Avg 8.1
Return to navigation

Product Details

What is SailPoint Identity Platform?

SailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.

In today’s digital world, technology requires identity security. With the complexity and scale of an everywhere workforce combined with the mix of technologies that includes applications, platforms, data sets and cloud services, providing secure access is critical to managing risk and accelerating productivity. SailPoint aims to accomplish this by transforming manual processes to automated, shifting the user's security approach from technology-centric to people-centric and evolving static policies to be self-learning and adaptive.

SailPoint Identity Platform Videos

Sailpoint Identity Security Cloud Overview
SailPoint Non-Employee Risk Management Overview
Sailpoint Access Risk Management

SailPoint Identity Platform Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.

Oracle Identity Management, Saviynt, and One Identity Identity Manager are common alternatives for SailPoint Identity Platform.

Reviewers rate ID Management Workflow Automation highest, with a score of 7.9.

The most common users of SailPoint Identity Platform are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(36)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SailPoint Identity Platform has been widely utilized by organizations to automate and streamline various identity and access management processes. Users have found the software effective in automating the joiner, mover, and leaver process, as well as provisioning and de-provisioning identities. It has provided a comprehensive report of who has access to what within the organization, simplifying access recertification. The platform has also served as a self-service tool for managing employee IDs, accounts, access rights, roles, and access reviews. With its roles functionality, SailPoint Identity Platform has saved countless hours for technology and business support departments by automating the provisioning of user accounts and access. Its ability to clean up inactive and orphaned accounts has eliminated the need for manual efforts. Additionally, large enterprises with complex user dynamics have chosen SailPoint as their primary Identity Access Management tool to manage the joiner-mover-leaver process and account recertification. The software has also proven valuable in managing overall risk posture, proactive access management, and user logins across various devices and software tools. Organizations have used it for specific workflows that require collaboration among employees at different client sites and time zones, ensuring organized completion of tasks. The ease of implementation, intuitive nature, and excellent support from SailPoint have made it a preferred choice over other vendors. SailPoint Identity Platform has enabled users to build and manage employee identities, automate onboarding and offboarding workflows, streamline account registration and password management, drive least privileged access, increase the speed of access provisioning, reduce helpdesk calls, manage software and access requests across the organization, integrate with other access risk management tools in SAP landscapes, implement self-service password reset functionalities, enable database password synchronization, and even serve as an IAM solution for contractors working with organizations.

Easy-to-use UI: Users have consistently praised the easy-to-understand and navigate user interface of SailPoint Identity Platform. Many reviewers have found the UI to be comprehensible and user-friendly, making it effortless to perform tasks and manage access.

Flexibility and scalability: Multiple users have highlighted the flexibility and scalability of SailPoint Identity Platform. They have mentioned that the system effectively handles a large number of applications, individual entitlements, and request transactions without any performance issues. This indicates that SailPoint Identity Platform can accommodate complex business needs without requiring customization.

Streamlined provisioning process: Reviewers have appreciated SailPoint Identity Platform's access request workflow and back-end process. The system manages all the various pieces of a request and presents the completed request to the provisioning agent as a single record. This streamlines the provisioning process, enhances efficiency, and reduces manual effort for provisioning agents.

Cons:

502 Error: Some users have experienced frequent 502 errors while using the SailPoint Identity Platform. These errors have caused frustration and interruptions in their workflow.

Lack of Intuitive Interface: Several reviewers mentioned that the platform's interface is not user-friendly or intuitive. Users found it difficult to navigate through the system and perform tasks efficiently, leading to a decrease in productivity.

Complex Setup Process: A number of customers complained about the complexity of setting up the SailPoint Identity Platform. They stated that it requires a significant amount of time and technical expertise to properly configure and deploy the software, making it challenging for non-technical users.

Attribute Ratings

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have the IdentityIQ platform implemented within my organization, and its main benefit (although not it's only one) is the automation it brings to the Provisioning of user accounts/profiles and the automation of access via its roles functionality. Through this automation, LCM is also controlled by IdentityIQ, where people joining, moving, and Leaving the organization have their accounts subsequently amended or removed. This mechanism saves countless hours across our organization both in Technology and Business support departments. The product ties all our employee's access to our critical Applications and enables them to access them at the right time, and in the right place.
  • Brings users access, profiles and accounts all into one place
  • Manages the Life Cycle Management process across ALL identities, permanent and Temporary
  • Secures and manages access to critical applications and resources across the group
  • Enables Info. Security to customise, share and delegate authority across the group
  • Single version of the truth across our technology platform
  • The use of a Distinguished name and the lack of a clear support model for the task that is necessary for this process to work is not a good idea.
  • In a hybrid model where application automation is not fully rolled-out, means that there can be inconsistency in the process, which leads to duplicate accounts.
  • Certification: The functionality is a bit clunky and could be designed with the end-user experience in mind (Although this might be due to our version of IIQ)
This platform is well suited for managing large-scale employees/Customers/Users. Its ability to handle and work through thousands of transactions on a daily basis is one of its true benefits. Conversely, companies with smaller user bases might not feel this processing power. Organizations with a large number of users in similar roles, such as a Contact Centre or warehouse, will really benefit from being able to deploy Role-based access controls that will enable large numbers of people to access what they need in order to complete their roles. Highly audited and compliant companies would really benefit from the ability to customize and access low-level provisioning access logs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SailPoint's platform for the employee lifecycle, join, move, certify and leave, as well as self-service for access and password management. This helps to drive the least privileged access, the speed of access provisioning is increased, and avoid helpdesk calls.
  • Access management
  • Password / account management
  • Certification campaigns
  • Leaver (termination) process
  • Workflow can be overly complex
  • Support for n and n-1 operating systems and target applications even though the vendor still supports the older versions (n-2 and earlier).
  • Metrics and reporting are rudimentary at best
Customer support is top-notch. The product, out of the box, works very well - do not customize it. Certifications are very flexible. The user interface is well comprehended for all experience levels of users.
Mark Routh MCPM, PMP, CSM | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Identity IQ is being used by the entire Western Union enterprise with 20,000+ users. It is our primary access request system with 750+ applications. It manages the workflow for request approval and in many cases provided the automatic provisioning and de-provisioning of accounts upon approval. We also use the system to manage our quarterly access review and re-certification process.
  • The access request work flow and back end process is exceptional. It effectively manages all of the various pieces of a request and presents the completed request to the provisioning agent as a single record. This is very helpful to the efficiency of the process since the provisioning agent only sees the completed request rather than seeing each component as it is approved. Other systems deliver the various request components to provisioning as they are approved but cannot be provisioned without all the components. Thus creating complexity for the provisioning agent and impacting the SLAs with what looks like a delay with the provisioning process.
  • The system is robust enough to effectively handle the scale that we need. With 750+ applications, 24,304 individual entitlements to select from, and an average of 10,200 request transactions per month. We have never had any performance issues.
  • The system flexible enough to accommodate our complex business needs without needing to customize the base system. We have been able to add significant functionality to the system in order to support the business needs by extending the code rather than altering the base code. This has enabled a simple upgrade of the system without having to re-apply code enhancements.
  • The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.
It is most appropriate for organizations that categorize the request in a "role" configuration but is quite appropriate for "entitlement" based configurations as well. Its flexible configuration is very effective for accommodating any business needs in an efficient manner.
Omon Edeki | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I implement SailPoint IdentityIQ for enterprises who are looking to manage their overall risk posture, typically across the most sensitive parts of their organizations; The main business problems the solution address is around proactive access management. In an organization where you have hundreds (or some cases) thousands of users constantly joining, leaving or moving within the company to take on complex projects, IT has the burden to assure that users have the application access required to do their jobs. Imagine orgs that have multiple roles, job functions, geographies, and regulations; accurately granting access and limiting access can be a major undertaking and IIQ helps to manage the complexity of that entire process, which is what is referred to as identity lifecyle management.
  • Providing accurate visibility enterprise-wide to who has access to what applications and data, across the entire organization.
  • Seamless automatic provisioning of access based on matrix defined job roles and job functions , simplifying the provisioning process.
  • An elegant interface to manage certifications and to limit access as customers change their job functions or projects (typically within 12-24 months).
  • Technical adoption requires a high level of training and experience by the implementing teams.
  • SailPoint and partners offers very good training courses which I think are very good. An area of improvement can be in providing cloud VMs that users can work with to learn the IIQ tool more effectively at their own pace.
If you are holding customer information, then you need IIQ or some kind of identity management system. While smaller companies can live without it, as you grow and add new applications, regions and offerings to your customers, it is critical to manage access to customer and operational data. Business data today is very much similar to capital, and you want to properly manage who access to your capital resources demonstrating prudence and vigilance to customers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We do not use IdentityIQ in our company. We as a contractor implement IdentityIQ.
  • Access certifications are one of the best features in IdentityIQ. You will be able to approve and extend employee's access to different applications periodically and it reduce the risk of unnecessary long time accesses to the applications.
  • I personally like the role-base access control feature in IdentityIQ. It helps you to find out the existing roles in the systems and assign access to those roles. That makes it easy to implement the software in large organizations.
  • Although the risk factor are chalenging to define in first place but they'll be very usefull to give the management team a good view of high risk previleged employees.
  • I would like IdentityIQ to have a directory service built in and not [be] dependent to other directories.
  • Having Single Sign on would be a great improvement.
  • Although they are adding more and more connectors to IdentityIQ, they are applications that they don't have a connector and the implementor has to develop a connector for that.
IdentityIQ is the best choice for very large organizations with complicated processes and paperwork. The ability of custom workflows in IdentityIQ would help organizations to boost the speed and accuracy of their business processes. Automation is another factor that makes IdentityIQ best choice for large firms. This feature would provide end to end automated provisioning and de-provisioning in several applications.
Terry Garbo, CISSP GCIH GCFE | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company did not have an IAM solution, and was relying on pen/paper to conduct certifications. After conducting POCs with 6 vendors, SailPoint clearly stood out. The ease of implementation (along with IdN) and the intuitive nature of the product make it a winner. And support from SailPoint is fantastic. Simply a great product.
  • Certifications
  • Campaigns
  • Access requests
  • Code releases not completely vetted and tested prior to release
  • Support questions go to a forum to be answered
  • Price
Its the best in the business
Return to navigation