SalesExec

Ease of Use: Users have praised SalesExec's clean and intuitive interface that allows teams to get up to speed without prior sales automation experience. Additionally, the UI is easy to navigate, making it accessible even for those with limited training.

Lead Generation Functions: Many reviewers have applauded SalesExec's lead generation functions such as ping post and lead distribution. These features were described as being up-to-date and flawless in terms of speed and accuracy.

Customer Support: Multiple users have had positive experiences with ClickPoint's customer support representatives who were attentive to their questions and needs. They appreciated the excellent service provided by knowledgeable agents who were patient and helpful throughout the process.

Confusing User Interface: Some users have found the SalesExec's interface to be confusing, and they experience difficulty in performing tasks quickly. Several reviewers have reported that it takes time to get used to the system, leading to a frustrating user experience.

System Errors and Bugs: Many users had issues with errors and bugs within the system. Specifically, some users report issues with clicking on inbound calls which do not register clicks, causing disruptions in their workflow. The servers also crash every once in a while, resulting in further interruptions.

Lack of Web Version or Support Resources: Despite being functional, several reviewers feel there is room for improvement in SalesExec. A web version of the software would make accessing information easier for remote workers or those who prefer working from home. Additionally, more instruction videos or a user forum could help new users navigate through the system efficiently as some find customer support unhelpful.

Users have made several recommendations based on their experiences with the company's service for generating and forwarding online inquiries.

First, many users recommend getting on a sales call to ensure all necessary information is obtained. This helps them understand how the service works and how it can be tailored to their specific needs.

Second, several users had difficulty understanding that the dialer needs to call an office phone to make outgoing calls. It is recommended for the company to provide clearer instructions or explanations regarding this requirement.

Third, users have praised the incredible support provided by the company. They advise trusting the support team and asking them questions, as they have the answers. Furthermore, users suggest asking for suggestions on how to structure lead flow and mention the helpfulness of the team in customizing the platform.

Overall, users highly recommend the company's services and believe that it is worth reaching out to their support team for assistance and guidance.