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Salesforce Lightning PlatformFormerly Salesforce App Cloud
Starting at $25 Per User Per Month
View PricingOverview
What is Salesforce Lightning Platform?
Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.
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Popular Features
- Scalability (34)9.797%
- Platform access control (33)9.797%
- Services-enabled integration (33)9.393%
- Ease of building user interfaces (36)7.878%
Reviewer Pros & Cons
Pricing
Starter
$25.00
Cloud
Per User Per Month
Plus
$100.00
Cloud
Per User Per Month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Salesforce Lightning Platform Overview Demo
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Salesforce Lightning Platform?
Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.
With the Salesforce Platform and Heroku users can deploy, run, and manage apps written in open languages like Ruby, Java, PHP and more. Deploy code via git and Salesforce Platform automatically builds and runs the application so developers can focus on delivering engaging apps for their own users. In addition, Heroku Enterprise provides collaboration functionality, additional control features, and enterprise grade support.
With Lightning on the Salesforce Platform, developers can also quickly deliver innovative apps with an interactive UX by using reusable building blocks including maps, calendars, buttons, and number entry forms. And, with the Salesforce Lightning Design System, every developer has a how-to guide and code for building beautiful apps.
The Salesforce AppExchange is a proven ecosystem of apps, with millions of installs and thousands of customer reviews to help Salesforce users find the best match for their business. Whether developers are looking for applications to accelerate internal implementations or looking to grow their business by selling apps or components to other customers, the AppExchange can assist with that.
Salesforce Lightning Platform Integrations
Salesforce Lightning Platform Competitors
Salesforce Lightning Platform Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.
Quickbase are common alternatives for Salesforce Lightning Platform.
Reviewers rate Scalability and Platform access control and Upgrades and platform fixes highest, with a score of 9.7.
The most common users of Salesforce Lightning Platform are from Mid-sized Companies (51-1,000 employees).
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Reviews
(26-36 of 36)Companies can't remove reviews or game the system. Here's why
November 16, 2019
Salesforce Lightning - A shockingly good CRM
Salesforce Lightning is used across the entire sales department, and in marketing a little also.
We used to use the classic version of the platform but after a few kinks with lightning were ironed out we have grown to love it. The improved user interface, greater functionality, and more accessible information have greatly helped our sales.
It is, of course, a CRM that we used to track and manage accounts, contacts, and opportunities, among others.
We used to use the classic version of the platform but after a few kinks with lightning were ironed out we have grown to love it. The improved user interface, greater functionality, and more accessible information have greatly helped our sales.
It is, of course, a CRM that we used to track and manage accounts, contacts, and opportunities, among others.
- A huge amount of data in one place that is easy to access and track.
- Integrates with many other applications to enhance user experience and life. For example Gmail - all emails are tracked and stored within the appropriate contact.
- Flexible reporting makes spotting trends, in our markets/segments, etc., a breeze.
- It can be a little slow, but given a large amount of data this can be expected.
- Some of the integrations that update themselves life can cause salesforce pages to crash. For example, if you send an email and then want to edit the same account, you will be asked to refresh the page as "changes were made".
- Searching can be tricky as it doesn't allow for spelling mistakes. You have to know exactly what you are looking for which can make searching for tricky names difficult.
October 17, 2019
Good platform, but it isn't for me
It's used to integrate email contacts of both prospects and clients alike. It is used to track emails that are sent out to be able to also track activity for each account that we have inputted into Salesforce. It's primarily used by both my team, client services, as well as our sales teams to track their outreach.
- It's a useful tool since we already use Salesforce for our regular client data so it just makes sense that it would integrate with our email.
- It doesn't always sync/work that well. When I try to input a new contact, it sometimes doesn't work.
- I never actually know if I'm logged in/out, there's no way of knowing if your data is actually being saved.
October 12, 2019
Challenging implementation. Glitchy software.
Salesforce Lightning is used by several departments at our company including Inside Sales, Enterprise Sales, Customer Success, and rarely Support. It is used by Sales Development Representatives and Account Executives to manage pipeline and communication during the sales process. It is used by Customer Success primarily as a reference for communication during the sales process and as a record of communication during the full life cycle of a customer.
- Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
- Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
- Parent/Child account hierarchy exists which is helpful.
- Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
- Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
- There are very few aspects of this platform that are intuitive and user-friendly. Very rarely can information be found where you'd expect it and several pages with a thousand clicks are required to get just about anything done. It is very, very time-consuming! For a high volume, very short sales cycle this platform absolutely makes no sense. It is designed for something much more complex and concrete. Salesforce Lightning is completely impractical when contact information, opportunity details, notes, account owners, and so much more changes on a daily basis.
- I mentioned it's great that contact records can be associated with multiple accounts but that also leads to all accounts for which the contact is associated being flagged as 'Duplicate'. Perhaps this is something that can be adjusted and customized at our company but so far it seems to be incredibly frustrating. The duplicate flagging seems to be all or nothing. Identical accounts are somehow not flagged while accounts that don't have a single detail in common are. A child account is flagged as the duplicate of a parent account. It's an untrustworthy process that leads to more work and poor data management. Hopefully, this can be addressed.
- Activity logging is also very untrustworthy. Again, this may be something that is not set up properly at our company but makes for double the workload. When calls and emails do not log properly it leads to redundant and unnecessary communication between colleagues and customers alike or worse, wasted time spent on digging up the correspondence from another source such as Gmail or the Talkdesk website. Chatter and notes disappearing or not saving is equally problematic.
- Very glitchy. Often times records will have to be entered twice because they did not save the first time. Pages need to be refreshed often. Tools sometimes just don't work. We receive error messages to 'contact your administrator' so often it's scary.
- This ties into activities not logging but syncing with other platforms are often unreliable. Sometimes the Salesforce extension for Gmail works, sometimes it doesn't. Sometimes Talkdesk syncs with Salesforce connector, sometimes it doesn't.
August 20, 2019
A great app solution for Salesforce
We are using it for some of our custom development and deployment of code to our Salesforce organizations. As we are moving from the Ant Migration tool, this has allowed us to move some of our code solutions to a app based model and allows us to modularize our customization.
- Works like an app environment
- Allows us to use third-party apps alongside our custom apps
- Allows us to share our apps with other organizations that we work with
- There are limits to how the apps can be developed that require some creative thinking/workarounds
- You are still constrained with standard Salesforce features
- It can be slow to correct if you have issues with a release, as you have to wait and go through the SFDC lifecycle
August 19, 2019
Salesforce App Cloud as seen from Sales
Salesforce App Cloud is used primarily to allow our developers the ability to build a solution easily when primary application users find a need. It's primarily used by in-house development/product teams in synergy with certain members of sales in order to roll out new applications. The primary issue it addresses is providing the base framework needed for developers to do just that...develop.
- Opens communication/Transparency
- Provides framework for development
- Connects dots between mobile and web based application
- Some features are quite difficult to use. Need additional resources to manage.
- Very pricey, as are all things Salesforce. Hard for startups/emerging companies to justify.
- Playing off the first con, support can be hard to come by from Salesforce.
July 05, 2019
SFAC is Wonderful
Salesforce and the app functionality is being used by our developers, SE, and sales ops organizations extensively. The creation of integrations, dashboards, and more have been used to create more accountability and transparency within our organization. Aside from those pain points being resolved, it also helps our executive and management teams stay on the same page in regards to progress in various areas.
- The creation of integrations, dashboards, and more have been used to create more accountability and transparency within our organization.
- It also helps our executive and management teams stay on the same page in regards to progress in quota attainment and more.
- Having the flexibility to create and customize our instance internally and externally is a huge win here.
- Training and access to non-admins seems very limited and hard to find.
- Resources are hard to locate at times.
- Escalation paths when problems arise are unclear to lower-level users and others receiving the finished products.
August 27, 2018
Your own personal developer team to help you do your job!
We utilize Salesforce App cloud to manage our direct and programmatic business, as well as manage lead generation for direct and self-service business. It is flexible enough to support all of our lines of business. It addresses the needs to manage all the lines of business, and yet be able to effectively report on them combined and separately for Finance and Executive Management.
- Flexibility to expand Salesforce in any way that you want, specifically for your business purposes
- Lots of free and low cost items to try out.
- simple integration with all aspects of salesforce, no need to research if this App will play well with the rest of your org
- There is so much, sometimes it's hard to find what you're looking for
- Also, it's hard to know what else could help that is out there
- Sometimes it's hard to get ahold of the developers for particular apps
April 30, 2018
Powerful enterprise solution - Not for everyone
We evaluated Salesforce App Cloud when beginning development of several mobile applications ~1 year ago. In the end, we decided not to use Salesforce although it was quite powerful. Our needs were not "enterprise" enough to justify the cost and overhead of Salesforce, so we moved on.
- Integration with other Salesforce products
- Powerful enterprise development platform for mobile and desktop
- PaaS solution for deployment
- Expensive
- Hard to use
- Overkill for non-enterprise use cases
April 02, 2018
App Cloud Pros and Cons
We are using it to create customized solutions inside the Salesforce CRM to address business processes that were being handled poorly, through emails back and forth. The platform is very easy and intuitive, so it doesn't take weeks to create an app. As a matter of fact, a simple app can be built and deployed in a few minutes.
- No coding experience required
- Intuitive
- Salesforce "look and feel"
- Easy to deploy
- For the creation of simple apps the number of fields that can be created is limited
- No possibility to create text-free fields with unlimite characters
- Layout necessarily has to be according the Salesforce standards
December 27, 2017
Best of both worlds-Salesforce1 and Mobile SDK!!!
Mobile App Development.
- Powerful Low-Code Platform with metadata
- Less expensive
- All the mobile resource integration for easy development
- Too many features on one platform
- Less flexibility in terms of UI
- Very limited with Salesforce1
October 06, 2015
Salesforce1 PaaS dominates the market
We are an ISV on the Salesforce1 platform, providing a native AppExchange solution focusing on the Mid-Market and Enterprise.
- Rapid Development and Implementation
- Flexible infrastructure, access to data via APIs
- Secure, Scalable, inherently Social
- Vibrant community
- Improved scale in reporting