Overview
What is Salesforce Sales Cloud?
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that…
Salesforce Sales Cloud is an integral tool for our organization
Connecting Sales & Marketing teams with one easy reporting view
Salesforce Sales Cloud still rocks!
Salesforce Sales Cloud is a clear winner. If you have a sales org, this is the product to use.
Salesforce - if you got complex data flows, consider this.
Salesforce- Helping Sales Originators Do Their Thing!
Salesforce
Where customisation is key, Salesforce exceeds expectations
Salesforce Sales cloud: Powerful CRM for automation and customization
Independent and thoughtful review of one of the larger CRMs in the market
The best in class CRM solution
Salesforce , top tier CRM for enterprises, now with more to consider for solution.
Great product that keeps getting better
…
Salesforce Sales Cloud for the win
How Salesforce Sales Cloud Differs From Its Competitors
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Customer Data Management
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Customer data management / contact management (239)8.686%
- Opportunity management (233)8.484%
- Customizable reports (231)8.282%
- Workflow management (230)7.979%
Reviewer Pros & Cons
Video Reviews
4 videos
Pricing
Starter
$25.00
Professional
$80.00
Enterprise
$165.00
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $25 per month
Features
Sales Force Automation
This is the technique of using software to automate certain sales-related tasks.
- 8.6Customer data management / contact management(239) Ratings
The software acts as a single source for all customer data and enables users to access that data efficiently.
- 7.9Workflow management(230) Ratings
The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.
- 7.4Territory management(183) Ratings
Users can defines salesperson territories based on customer or market characteristics.
- 8.4Opportunity management(233) Ratings
Users can track deals and create quotes.
- 7.5Integration with email client (e.g., Outlook or Gmail)(218) Ratings
Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.
- 7.2Contract management(190) Ratings
Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.
- 7.5Quote & order management(173) Ratings
Users can create, process and fulfill price quotations and sales transactions.
- 7.5Interaction tracking(204) Ratings
Users can log and track all customer interactions through any channel, including social, email, phone and in-person.
- 7.6Channel / partner relationship management(165) Ratings
The software allows for sales, territory, lead, order and account management for partners or OEM relationships.
Customer Service & Support
This component of CRM software automates help desk, call center and field service management.
- 7.8Case management(81) Ratings
This includes incident/ticket creation, routing, escalation, and resolution.
- 7.5Call center management(64) Ratings
This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.
- 7.3Help desk management(66) Ratings
This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.
Marketing Automation
This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.
- 7.9Lead management(213) Ratings
This includes lead generation, scoring, qualification, routing, and nurturing.
- 7.4Email marketing(182) Ratings
This involves the ability to send mass email to groups of people based on particular qualifications.
CRM Project Management
This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.
- 7.5Task management(211) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 7.1Billing and invoicing management(57) Ratings
This includes automated invoice creation and billing.
- 7.8Reporting(174) Ratings
Software provides a broad range of standard and the ability to build custom reports.
CRM Reporting & Analytics
Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.
- 7.4Forecasting(203) Ratings
The software helps users accurately forecast sales based on volume and conversion metrics.
- 7.8Pipeline visualization(222) Ratings
Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.
- 8.2Customizable reports(231) Ratings
Users can create reports and dashboards unique to their needs.
Customization
This addresses a company’s ability to configure the software to fit its specific use case and workflow.
- 8.1Custom fields(223) Ratings
Users can create custom fields to store additional information on standard and custom objects.
- 8.1Custom objects(213) Ratings
Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.
- 7.9Scripting environment(158) Ratings
Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.
- 8.1API for custom integration(186) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 8.8Single sign-on capability(194) Ratings
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
- 8.6Role-based user permissions(200) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Social CRM
This component of CRM software helps companies leverage social media in engaging with customers.
- 7.5Social data(142) Ratings
The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.
- 7.3Social engagement(139) Ratings
The software can facilitate and track engagement with customers via social channels.
Integrations with 3rd-party Software
This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.
- 7.8Marketing automation(190) Ratings
The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.
- 7.8Compensation management(130) Ratings
The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.
Platform
- 7.1Mobile access(205) Ratings
Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Salesforce Sales Cloud?
Salesforce Sales Cloud is used for, and supports:
- Buyer Engagement
- Sales Engagement
- Enablement
- Sales AI
- Sales Analytics
- Team Productivity
- Sales Performance Management
- Revenue Optimization
- Partner Relationship Management
Salesforce Sales Cloud Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Territory management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Contract management
- Supported: Quote & order management
- Supported: Interaction tracking
- Supported: Channel / partner relationship management
Customer Service & Support Features
- Supported: Case management
- Supported: Call center management
- Supported: Help desk management
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Billing and invoicing management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Forecasting
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
- Supported: Custom objects
- Supported: Scripting environment
- Supported: API for custom integration
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
Social CRM Features
- Supported: Social data
- Supported: Social engagement
Integrations with 3rd-party Software Features
- Supported: Marketing automation
- Supported: Compensation management
Platform Features
- Supported: Mobile access
Salesforce Sales Cloud Screenshots
Salesforce Sales Cloud Video
Salesforce Sales Cloud Integrations
- Act-On Software
- Agiloft Flexible Service Desk Suite
- Ambassador Referral Marketing Platform
- Artesian
- Ortto
- PROS Smart CPQ
- Demandbase One
- eTrigue DemandCenter
- Genoo
- HubSpot Marketing Hub
- Mediafly Intelligence360
- LeadLife
- Kantata PS Cloud
- Adobe Campaign
- Net-Results
- Oktopost
- Salesforce Marketing Cloud
- Aprimo
- unbounce
- Woopra
- Yesware
- Zuora
- ActiveDEMAND
- Lead Liaison
- Planyo Online Booking System
- HG Focus
- Makesbridge
- Mautic (open source)
- Zoho Creator
- Celoxis
- BiznusSoft HR
- FieldService360
- Astera ReportMiner
- Astera Centerprise
- LeadBase
- ServiceTrade
- SAP CPQ
- Blacklight
- Right On Interactive
- SnapEngage
- Boingnet
- Sage Intacct
- Projector PSA
- Wrike
- MindTouch
- Fathom
- Sharpen Contact Center Platform
- ClientPoint
- AWeber
- QuoteWerks
- Mycroft Assistant
- Square 9 Softworks
- Help.com
- Brevo
- Quickbase
- Lead Only
- Oracle Marketing
- Acquia Digital Experience Platform
- 123FormBuilder
- OneSpan Sign
- Aventri
- Interactions Digital Roots
Salesforce Sales Cloud Competitors
Salesforce Sales Cloud Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | All |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(3228)Attribute Ratings
- 9Likelihood to Renew56 ratings
- 9.8Availability27 ratings
- 9Performance18 ratings
- 7.5Usability120 ratings
- 5.7Support Rating91 ratings
- 9.1Online Training15 ratings
- 7.9In-Person Training11 ratings
- 1Implementation Rating18 ratings
- 10Configurability2 ratings
- 8.7Product Scalability30 ratings
- 8.2Data Sources5 ratings
- 8.2Data Sharing and Collaboration5 ratings
- 9.3Professional Services8 ratings
- 8.8Contract Terms and Pricing Model9 ratings
Reviews
(1-25 of 315)Salesforce Sales Cloud is a Platform You Need
- Customer data management / contact management
- 90%9.0
- Workflow management
- 80%8.0
- Territory management
- 80%8.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- 90%9.0
- Contract management
- 100%10.0
- Quote & order management
- 80%8.0
- Interaction tracking
- 90%9.0
- Channel / partner relationship management
- 80%8.0
- Case management
- 90%9.0
- Call center management
- 100%10.0
- Lead management
- 90%9.0
- Email marketing
- 100%10.0
- Task management
- 90%9.0
- Billing and invoicing management
- 90%9.0
- Reporting
- 90%9.0
- Forecasting
- 80%8.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 90%9.0
- Custom fields
- 90%9.0
- Custom objects
- 80%8.0
- Scripting environment
- 80%8.0
- API for custom integration
- 80%8.0
- Role-based user permissions
- 90%9.0
- Single sign-on capability
- 80%8.0
- Social data
- 80%8.0
- Social engagement
- 90%9.0
- Marketing automation
- 80%8.0
- Compensation management
- 80%8.0
- Mobile access
- 80%8.0
- Customer data management / contact management
- 100%10.0
- Workflow management
- 90%9.0
- Territory management
- N/AN/A
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Contract management
- 100%10.0
- Quote & order management
- N/AN/A
- Interaction tracking
- 100%10.0
- Channel / partner relationship management
- N/AN/A
- Case management
- 100%10.0
- Call center management
- N/AN/A
- Help desk management
- N/AN/A
- Lead management
- 100%10.0
- Email marketing
- N/AN/A
- Task management
- 100%10.0
- Billing and invoicing management
- N/AN/A
- Reporting
- 100%10.0
- Forecasting
- 100%10.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 100%10.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- Scripting environment
- N/AN/A
- API for custom integration
- 100%10.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- 100%10.0
- Compensation management
- 100%10.0
- Mobile access
- 100%10.0
- Customer data management / contact management
- 90%9.0
- Workflow management
- 70%7.0
- Territory management
- 70%7.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- 60%6.0
- Contract management
- 50%5.0
- Quote & order management
- 30%3.0
- Interaction tracking
- 30%3.0
- Channel / partner relationship management
- 40%4.0
- Case management
- 50%5.0
- Call center management
- 50%5.0
- Help desk management
- 50%5.0
- Lead management
- 60%6.0
- Email marketing
- 40%4.0
- Task management
- 60%6.0
- Billing and invoicing management
- 40%4.0
- Reporting
- 40%4.0
- Forecasting
- 60%6.0
- Pipeline visualization
- 40%4.0
- Customizable reports
- 50%5.0
- Custom fields
- 60%6.0
- Custom objects
- 60%6.0
- Scripting environment
- 60%6.0
- API for custom integration
- 60%6.0
- Role-based user permissions
- 70%7.0
- Single sign-on capability
- 90%9.0
- Marketing automation
- 70%7.0
- Mobile access
- 20%2.0
Salesforce Sales Cloud still rocks!
- Customer data management / contact management
- 90%9.0
- Workflow management
- 90%9.0
- Territory management
- 90%9.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 90%9.0
- Contract management
- 80%8.0
- Quote & order management
- 80%8.0
- Interaction tracking
- 90%9.0
- Channel / partner relationship management
- 90%9.0
- Case management
- 80%8.0
- Call center management
- 80%8.0
- Help desk management
- 90%9.0
- Lead management
- 90%9.0
- Email marketing
- 90%9.0
- Task management
- 50%5.0
- Billing and invoicing management
- 60%6.0
- Reporting
- 90%9.0
- Forecasting
- 80%8.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 80%8.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- Scripting environment
- 90%9.0
- API for custom integration
- 90%9.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 90%9.0
- Social data
- 80%8.0
- Social engagement
- 80%8.0
- Marketing automation
- 90%9.0
- Compensation management
- 70%7.0
- Mobile access
- 90%9.0
Salesforce Sales Cloud is a clear winner. If you have a sales org, this is the product to use.
- Customer data management / contact management
- 100%10.0
- Workflow management
- 100%10.0
- Territory management
- 100%10.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Contract management
- 80%8.0
- Quote & order management
- 100%10.0
- Interaction tracking
- 100%10.0
- Channel / partner relationship management
- 100%10.0
- Case management
- 100%10.0
- Call center management
- 80%8.0
- Help desk management
- 80%8.0
- Lead management
- 90%9.0
- Email marketing
- 60%6.0
- Task management
- 90%9.0
- Billing and invoicing management
- 90%9.0
- Reporting
- 100%10.0
- Forecasting
- 90%9.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 100%10.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- Scripting environment
- 100%10.0
- API for custom integration
- 100%10.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- 80%8.0
- Compensation management
- 70%7.0
- Mobile access
- 70%7.0
- Customer data management / contact management
- 70%7.0
- Workflow management
- 90%9.0
- Territory management
- 70%7.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Contract management
- 80%8.0
- Quote & order management
- 90%9.0
- Interaction tracking
- 80%8.0
- Channel / partner relationship management
- 80%8.0
- Case management
- 80%8.0
- Call center management
- 70%7.0
- Help desk management
- 70%7.0
- Lead management
- N/AN/A
- Email marketing
- N/AN/A
- Task management
- 80%8.0
- Billing and invoicing management
- N/AN/A
- Reporting
- 80%8.0
- Forecasting
- 80%8.0
- Pipeline visualization
- 70%7.0
- Customizable reports
- 70%7.0
- Custom fields
- 90%9.0
- Custom objects
- 80%8.0
- Scripting environment
- 90%9.0
- API for custom integration
- 90%9.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 90%9.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- 80%8.0
- Compensation management
- 80%8.0
- Mobile access
- N/AN/A
Salesforce- Helping Sales Originators Do Their Thing!
- Customer data management / contact management
- 100%10.0
- Workflow management
- 70%7.0
- Territory management
- N/AN/A
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Channel / partner relationship management
- 100%10.0
- Lead management
- 100%10.0
- Email marketing
- 100%10.0
- Task management
- 70%7.0
- Forecasting
- N/AN/A
- Pipeline visualization
- N/AN/A
- Customizable reports
- N/AN/A
- Custom fields
- N/AN/A
- Custom objects
- N/AN/A
- Scripting environment
- N/AN/A
- API for custom integration
- N/AN/A
- Role-based user permissions
- N/AN/A
- Single sign-on capability
- N/AN/A
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
Salesforce
- Customer data management / contact management
- 100%10.0
- Workflow management
- 100%10.0
- Opportunity management
- 100%10.0
- Contract management
- 100%10.0
- Quote & order management
- 100%10.0
- Interaction tracking
- 100%10.0
- Channel / partner relationship management
- N/AN/A
- Case management
- 100%10.0
- Call center management
- 100%10.0
- Help desk management
- 100%10.0
- Lead management
- 100%10.0
- Email marketing
- 100%10.0
- Task management
- 100%10.0
- Forecasting
- 100%10.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 100%10.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- Scripting environment
- 100%10.0
- API for custom integration
- 100%10.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- 90%9.0
- Social engagement
- 90%9.0
- Mobile access
- 90%9.0
- Customer data management / contact management
- 100%10.0
- Workflow management
- 100%10.0
- Territory management
- 80%8.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Contract management
- 100%10.0
- Quote & order management
- 100%10.0
- Interaction tracking
- 80%8.0
- Channel / partner relationship management
- 80%8.0
- Case management
- 100%10.0
- Lead management
- 80%8.0
- Email marketing
- 70%7.0
- Task management
- 90%9.0
- Reporting
- 90%9.0
- Forecasting
- 80%8.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 90%9.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- Scripting environment
- 100%10.0
- API for custom integration
- 90%9.0
- Role-based user permissions
- 90%9.0
- Single sign-on capability
- 80%8.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- 100%10.0
- Compensation management
- N/AN/A
- Mobile access
- 90%9.0
- Customer data management / contact management
- 100%10.0
- Workflow management
- 100%10.0
- Territory management
- 90%9.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 90%9.0
- Contract management
- 90%9.0
- Quote & order management
- 90%9.0
- Interaction tracking
- 100%10.0
- Channel / partner relationship management
- 90%9.0
- Case management
- 100%10.0
- Call center management
- 90%9.0
- Help desk management
- 90%9.0
- Lead management
- 90%9.0
- Email marketing
- 90%9.0
- Task management
- 90%9.0
- Billing and invoicing management
- 90%9.0
- Reporting
- 90%9.0
- Forecasting
- 90%9.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 90%9.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- Scripting environment
- 100%10.0
- API for custom integration
- 100%10.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- 90%9.0
- Social engagement
- 90%9.0
- Marketing automation
- 90%9.0
- Compensation management
- 90%9.0
- Mobile access
- 90%9.0
- Customer data management / contact management
- 60%6.0
- Workflow management
- 60%6.0
- Territory management
- 40%4.0
- Opportunity management
- 70%7.0
- Integration with email client (e.g., Outlook or Gmail)
- 40%4.0
- Contract management
- 20%2.0
- Quote & order management
- 20%2.0
- Interaction tracking
- 20%2.0
- Channel / partner relationship management
- 40%4.0
- Case management
- 20%2.0
- Call center management
- 10%1.0
- Help desk management
- 30%3.0
- Lead management
- 60%6.0
- Email marketing
- 60%6.0
- Task management
- 60%6.0
- Billing and invoicing management
- 20%2.0
- Reporting
- 40%4.0
- Forecasting
- 60%6.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 90%9.0
- Custom fields
- 80%8.0
- Custom objects
- 80%8.0
- Scripting environment
- 80%8.0
- API for custom integration
- 80%8.0
- Role-based user permissions
- 70%7.0
- Single sign-on capability
- 80%8.0
- Social data
- 40%4.0
- Social engagement
- 30%3.0
- Marketing automation
- 40%4.0
- Compensation management
- 40%4.0
- Mobile access
- 60%6.0
The best in class CRM solution
- Customer data management / contact management
- 80%8.0
- Workflow management
- 80%8.0
- Territory management
- 80%8.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Contract management
- 80%8.0
- Quote & order management
- 80%8.0
- Interaction tracking
- 80%8.0
- Channel / partner relationship management
- 80%8.0
- Lead management
- 100%10.0
- Email marketing
- 100%10.0
- Task management
- 50%5.0
- Billing and invoicing management
- 80%8.0
- Reporting
- 60%6.0
- Forecasting
- 20%2.0
- Pipeline visualization
- 40%4.0
- Customizable reports
- 50%5.0
- Custom fields
- 100%10.0
- Custom objects
- 80%8.0
- Scripting environment
- 80%8.0
- API for custom integration
- 100%10.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- 80%8.0
- Social engagement
- 80%8.0
- Marketing automation
- 100%10.0
- Compensation management
- 80%8.0
- Mobile access
- 30%3.0
- Customer data management / contact management
- 90%9.0
- Workflow management
- 90%9.0
- Territory management
- 70%7.0
- Opportunity management
- 70%7.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Contract management
- 80%8.0
- Quote & order management
- 80%8.0
- Interaction tracking
- 70%7.0
- Channel / partner relationship management
- 70%7.0
- Case management
- 80%8.0
- Call center management
- 60%6.0
- Help desk management
- 60%6.0
- Lead management
- 70%7.0
- Email marketing
- 60%6.0
- Task management
- 70%7.0
- Billing and invoicing management
- 60%6.0
- Reporting
- 80%8.0
- Forecasting
- 80%8.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 80%8.0
- Custom fields
- 80%8.0
- Custom objects
- 80%8.0
- Scripting environment
- 80%8.0
- API for custom integration
- 60%6.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 80%8.0
- Social data
- 60%6.0
- Social engagement
- 60%6.0
- Marketing automation
- 60%6.0
- Compensation management
- 60%6.0
- Mobile access
- 70%7.0
Great product that keeps getting better
- Customer data management / contact management
- 100%10.0
- Workflow management
- 80%8.0
- Territory management
- 80%8.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Contract management
- 90%9.0
- Quote & order management
- 90%9.0
- Interaction tracking
- 90%9.0
- Channel / partner relationship management
- 90%9.0
- Case management
- 90%9.0
- Call center management
- 80%8.0
- Help desk management
- 80%8.0
- Lead management
- 80%8.0
- Email marketing
- 80%8.0
- Task management
- 80%8.0
- Billing and invoicing management
- 80%8.0
- Reporting
- 80%8.0
- Forecasting
- 80%8.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 80%8.0
- Custom fields
- 80%8.0
- Custom objects
- 80%8.0
- Scripting environment
- 90%9.0
- API for custom integration
- 100%10.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- 80%8.0
- Social engagement
- 80%8.0
- Marketing automation
- 100%10.0
- Compensation management
- 100%10.0
- Mobile access
- 40%4.0
Salesforce Sales Cloud for the win
- Customer data management / contact management
- 100%10.0
- Workflow management
- 70%7.0
- Territory management
- 80%8.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 70%7.0
- Contract management
- 80%8.0
- Quote & order management
- 80%8.0
- Interaction tracking
- 100%10.0
- Case management
- 90%9.0
- Call center management
- 80%8.0
- Help desk management
- 80%8.0
- Lead management
- 100%10.0
- Email marketing
- 80%8.0
- Task management
- 100%10.0
- Billing and invoicing management
- 80%8.0
- Reporting
- 100%10.0
- Forecasting
- 80%8.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- N/AN/A
- Custom fields
- N/AN/A
- Custom objects
- N/AN/A
- Scripting environment
- N/AN/A
- API for custom integration
- N/AN/A
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
- Mobile access
- N/AN/A
Sales Cloud is one of those tools that's easy to use and becomes a required part of the business.
- Customer data management / contact management
- 90%9.0
- Workflow management
- 90%9.0
- Territory management
- 90%9.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Contract management
- 80%8.0
- Quote & order management
- 90%9.0
- Interaction tracking
- 80%8.0
- Channel / partner relationship management
- 90%9.0
- Lead management
- 80%8.0
- Email marketing
- 80%8.0
- Task management
- 90%9.0
- Billing and invoicing management
- 90%9.0
- Reporting
- 90%9.0
- Forecasting
- 90%9.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 90%9.0
- Custom fields
- 100%10.0
- Custom objects
- 90%9.0
- API for custom integration
- 80%8.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 80%8.0
- Social data
- 80%8.0
- Social engagement
- 80%8.0
- Marketing automation
- 80%8.0
- Compensation management
- 80%8.0
- Mobile access
- 90%9.0
Streamling Sales Success
- Customer data management / contact management
- 100%10.0
- Workflow management
- 90%9.0
- Territory management
- 80%8.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Contract management
- 100%10.0
- Quote & order management
- 90%9.0
- Interaction tracking
- 90%9.0
- Channel / partner relationship management
- 80%8.0
- Case management
- 90%9.0
- Call center management
- 90%9.0
- Help desk management
- 100%10.0
- Lead management
- 100%10.0
- Email marketing
- 100%10.0
- Task management
- 100%10.0
- Billing and invoicing management
- 90%9.0
- Reporting
- 100%10.0
- Forecasting
- 80%8.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 100%10.0
- Custom fields
- 80%8.0
- Custom objects
- 80%8.0
- Scripting environment
- 80%8.0
- API for custom integration
- 80%8.0
- Role-based user permissions
- 90%9.0
- Single sign-on capability
- 100%10.0
- Social data
- 100%10.0
- Social engagement
- 80%8.0
- Marketing automation
- 90%9.0
- Compensation management
- 90%9.0
- Mobile access
- 80%8.0
- Customer data management / contact management
- 80%8.0
- Workflow management
- 80%8.0
- Territory management
- 80%8.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 80%8.0
- Contract management
- 80%8.0
- Quote & order management
- 80%8.0
- Interaction tracking
- 80%8.0
- Channel / partner relationship management
- 80%8.0
- Case management
- 80%8.0
- Call center management
- 70%7.0
- Help desk management
- 70%7.0
- Lead management
- 80%8.0
- Email marketing
- 80%8.0
- Task management
- 70%7.0
- Reporting
- 70%7.0
- Forecasting
- 80%8.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 90%9.0
- Custom fields
- 80%8.0
- Custom objects
- 70%7.0
- Scripting environment
- 80%8.0
- API for custom integration
- 70%7.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 80%8.0
- Social data
- 80%8.0
- Social engagement
- 80%8.0
- Marketing automation
- 60%6.0
- Compensation management
- 60%6.0
Salesforce Sales Cloud review
- Customer data management / contact management
- 90%9.0
- Workflow management
- 80%8.0
- Territory management
- 80%8.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- 70%7.0
- Contract management
- 70%7.0
- Quote & order management
- 80%8.0
- Interaction tracking
- 80%8.0
- Channel / partner relationship management
- 80%8.0
- Case management
- 80%8.0
- Call center management
- 80%8.0
- Help desk management
- 80%8.0
- Lead management
- 80%8.0
- Email marketing
- 80%8.0
- Task management
- 70%7.0
- Billing and invoicing management
- 80%8.0
- Reporting
- 80%8.0
- Forecasting
- 80%8.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 80%8.0
- Custom fields
- 70%7.0
- Custom objects
- 80%8.0
- Scripting environment
- 80%8.0
- API for custom integration
- 80%8.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 90%9.0
- Social data
- 80%8.0
- Social engagement
- 80%8.0
- Marketing automation
- 70%7.0
- Compensation management
- 70%7.0
- Mobile access
- 80%8.0
About 90% of what you need is in Salesforce! No need for many programs to run your business!
- Customer data management / contact management
- 100%10.0
- Workflow management
- 90%9.0
- Territory management
- 100%10.0
- Opportunity management
- 100%10.0
- Integration with email client (e.g., Outlook or Gmail)
- 100%10.0
- Contract management
- 100%10.0
- Quote & order management
- 90%9.0
- Interaction tracking
- 80%8.0
- Channel / partner relationship management
- 80%8.0
- Case management
- 80%8.0
- Call center management
- 80%8.0
- Help desk management
- 80%8.0
- Lead management
- 100%10.0
- Email marketing
- 80%8.0
- Task management
- 100%10.0
- Billing and invoicing management
- 100%10.0
- Reporting
- 100%10.0
- Forecasting
- 100%10.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 100%10.0
- Custom fields
- 100%10.0
- Custom objects
- 100%10.0
- Scripting environment
- 100%10.0
- API for custom integration
- 100%10.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- 100%10.0
- Social engagement
- 100%10.0
- Marketing automation
- 100%10.0
- Compensation management
- 100%10.0
- Mobile access
- 100%10.0
Salesforce Sales Cloud Review.
- Customer data management / contact management
- 90%9.0
- Workflow management
- 60%6.0
- Opportunity management
- 60%6.0
- Integration with email client (e.g., Outlook or Gmail)
- 90%9.0
- Contract management
- 80%8.0
- Interaction tracking
- 80%8.0
- Case management
- 70%7.0
- Call center management
- 70%7.0
- Lead management
- 80%8.0
- Task management
- 70%7.0
- Reporting
- 60%6.0
- Pipeline visualization
- 70%7.0
- Customizable reports
- 70%7.0
- Custom fields
- 70%7.0
- Custom objects
- 70%7.0
- Role-based user permissions
- 80%8.0
- Mobile access
- 80%8.0
- Customer data management / contact management
- 80%8.0
- Workflow management
- 90%9.0
- Territory management
- 80%8.0
- Opportunity management
- 90%9.0
- Integration with email client (e.g., Outlook or Gmail)
- 90%9.0
- Contract management
- 80%8.0
- Quote & order management
- 90%9.0
- Interaction tracking
- 80%8.0
- Channel / partner relationship management
- 90%9.0
- Case management
- 90%9.0
- Call center management
- 90%9.0
- Help desk management
- 80%8.0
- Lead management
- 80%8.0
- Email marketing
- 80%8.0
- Task management
- 90%9.0
- Billing and invoicing management
- 90%9.0
- Reporting
- 80%8.0
- Forecasting
- 90%9.0
- Pipeline visualization
- 90%9.0
- Customizable reports
- 80%8.0
- Custom fields
- 90%9.0
- Custom objects
- 80%8.0
- Scripting environment
- 70%7.0
- API for custom integration
- 70%7.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 80%8.0
- Social data
- 80%8.0
- Social engagement
- 80%8.0
- Marketing automation
- 70%7.0
- Compensation management
- 80%8.0
- Mobile access
- 80%8.0
Great enterprise CRM.
- Customer data management / contact management
- 80%8.0
- Workflow management
- 50%5.0
- Territory management
- 30%3.0
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- 60%6.0
- Contract management
- 30%3.0
- Interaction tracking
- 40%4.0
- Channel / partner relationship management
- 30%3.0
- Case management
- 70%7.0
- Call center management
- 80%8.0
- Help desk management
- 30%3.0
- Email marketing
- 30%3.0
- Task management
- 80%8.0
- Billing and invoicing management
- 20%2.0
- Reporting
- 70%7.0
- Forecasting
- 70%7.0
- Pipeline visualization
- 80%8.0
- Customizable reports
- 80%8.0
- Custom fields
- 80%8.0
- Custom objects
- 70%7.0
- API for custom integration
- 60%6.0
- Role-based user permissions
- 80%8.0
- Single sign-on capability
- 80%8.0
- Social data
- 70%7.0
- Social engagement
- 70%7.0
- Marketing automation
- 80%8.0
- Compensation management
- 70%7.0
- Mobile access
- 80%8.0
- Customer data management / contact management
- 90%9.0
- Workflow management
- 90%9.0
- Opportunity management
- 70%7.0
- Quote & order management
- 100%10.0
- Interaction tracking
- 50%5.0
- Case management
- 30%3.0
- Reporting
- 60%6.0
- Pipeline visualization
- 100%10.0
- Customizable reports
- 80%8.0
- Custom fields
- 90%9.0
- Custom objects
- 80%8.0
- API for custom integration
- 100%10.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 70%7.0
- Mobile access
- 50%5.0
Sales force lead to opportunity management
- Customer data management / contact management
- 100%10.0
- Workflow management
- 50%5.0
- Territory management
- N/AN/A
- Opportunity management
- 80%8.0
- Integration with email client (e.g., Outlook or Gmail)
- N/AN/A
- Contract management
- N/AN/A
- Quote & order management
- N/AN/A
- Interaction tracking
- 80%8.0
- Channel / partner relationship management
- N/AN/A
- Case management
- N/AN/A
- Call center management
- N/AN/A
- Help desk management
- N/AN/A
- Lead management
- 80%8.0
- Email marketing
- N/AN/A
- Task management
- 80%8.0
- Billing and invoicing management
- N/AN/A
- Reporting
- 60%6.0
- Forecasting
- 70%7.0
- Pipeline visualization
- 90%9.0
- Customizable reports
- 70%7.0
- Custom fields
- 70%7.0
- Custom objects
- N/AN/A
- Scripting environment
- N/AN/A
- API for custom integration
- 50%5.0
- Role-based user permissions
- 100%10.0
- Single sign-on capability
- 100%10.0
- Social data
- N/AN/A
- Social engagement
- N/AN/A
- Marketing automation
- N/AN/A
- Compensation management
- N/AN/A
- Mobile access
- 80%8.0