Salesforce
Top Rated
Salesforce
Top Rated
Salesforce.com
Starting at $25 per month
View PricingOverview
What is Salesforce?
Salesforce is a web-based CRM application that enables users to forecast revenues and track leads. It is a leading sales, service, and marketing app. Salesforce.com's Sales (CRM), Service, Platform and Marketing applications are designed to help companies connect with customers,...
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
View all 31 features- Opportunity management (184)8.080%
- Customer data management / contact management (188)8.080%
- Customizable reports (184)8.080%
- Workflow management (180)7.777%
Reviewer Pros & Cons
View all pros & consVideo Reviews
4 videos
User Review: Salesforce Makes Organizing & Managing a Growing Company's Pipeline Effortless
04:17
User Review: SalesForce Proves To Be a Critical Tool In Managing Customer Outreach
05:26
User Review: SalesForce Stretches It's Capabilities For Individual Business Needs
05:40
Pricing
View all pricingEssentials
$25.00
Cloud
Per User/Per Month
Professional
$75.00
Cloud
Per User/Per Month
Enterprise
$150.00
Cloud
Per User/Per Month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.salesforce.com/form/sem/sal…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $25 per month
Product Demos
How to Create Reports With SalesForce
07:41
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Salesforce?
Salesforce is a web-based CRM application that enables users to forecast revenues and track leads. It is a leading sales, service, and marketing app. Salesforce.com's Sales (CRM), Service, Platform and Marketing applications are designed to help companies connect with customers, partners, and employees in entirely new ways. According to the vendor, on average, reps using Salesforce see: a +29% increase in sales from greater visibility, +34% increase in sales productivity, and +42% increase in forecast accuracy.
Salesforce Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Territory management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Contract management
- Supported: Quote & order management
- Supported: Interaction tracking
- Supported: Channel / partner relationship management
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Forecasting
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
- Supported: Custom objects
- Supported: Scripting environment
- Supported: API for custom integration
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
Social CRM Features
- Supported: Social data
- Supported: Social engagement
Integrations with 3rd-party Software Features
- Supported: Marketing automation
- Supported: Compensation management
Platform Features
- Supported: Mobile access
Salesforce Screenshots
Salesforce Video
SalesForce is a popular CRM tool, and one of it's most notable features is report creation. New users may have a hard time creating these reports, though, so we walk you through the process step by step.
Salesforce Integrations
- Act-On Software
- Agiloft Flexible Service Desk Suite
- Ambassador Referral Marketing Platform
- Artesian
- Ortto
- Buddy Media, now part of Salesforce Social Studio
- PROS Smart CPQ
- Connect First Contact Center Solution
- Demandbase
- Qualtrics Social Connect
- eTrigue DemandCenter
- SalesGenius, superseded by Leadrocket
- Genoo
- HubSpot Marketing Hub
- Mediafly Intelligence360
- LeadLife
- Kantata Cloud
- Adobe Campaign
- Net-Results
- Oktopost
- Pardot
- Aprimo
- unbounce
- Woopra
- Yesware
- Zuora
- ActiveDEMAND
- Lead Liaison
- Planyo Online Booking System
- HG Focus
- Makesbridge
- Phonedeck for Salesforce, a discontinued product
- Mautic (open source)
- Zoho Creator Platform
- Celoxis
- BiznusSoft HR
- FieldService360
- Astera ReportMiner
- Astera Centerprise
- LeadBase
- ServiceTrade
- SAP CPQ
- SAP CLM, discontinued, duplicate
- CallidusCloud Sales Enablement, now part of SAP Sales Cloud
- Blacklight
- Right On Interactive
- SnapEngage
- Boingnet
- Sage Intacct
- Allocadia, now part of Brandmaker
- Projector PSA
- Wrike
- MindTouch
- Fathom Connect, now part of Sharpen
- Fathom
- Fathom Q, now part of Sharpen
- Sharpen Contact Center Platform
- ClientPoint
- AWeber
- QuoteWerks
- Mycroft Assistant
- SmartSearch Document Management, superseded by GlobalSearch
- Help.com
- Sendinblue
- Quickbase
- Lead Only
- Oracle CX Marketing
- Acquia Digital Experience Platform
- 123FormBuilder
- OneSpan Sign
- LoopFuse (discontinued)
- Aventri
- Interactions Digital Roots
- Ektron Web Content Management System (Discontinued)
- part of Episerver
- Oracle Responsys
- part of Oracle CX Marketing
Salesforce Competitors
Salesforce Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Salesforce starts at $25.
Reviewers rate Case management highest, with a score of 9.
The most common users of Salesforce are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(3095)
Attribute Ratings
Reviews
(1-25 of 26)- Popular Filters
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December 02, 2022
The best CRM available
November 11, 2015
Salesforce.com = TheBomb.com
July 08, 2015
Highly Satisfied with Salesforce.com
March 18, 2015
Salesforce.com enables org-wide efficiencies
March 13, 2015
Indispensable platform.
March 10, 2015
Great contact management for sales and marketing.
December 04, 2014
Heavy reporting capabilities lacking.
August 09, 2014
Salesforce has a home run on its hands with support they extend to non profits with 10 free licenses....and a stable product
September 26, 2013
Best CRM On the Market But Only When Implementation and Training Handled With Care
March 13, 2013
Use a good consulting company to get the most from it.
January 17, 2013
Deep functionality across sales process.
January 15, 2013
Dominant CRM leader.
January 04, 2013
Excellent support from SF Professional Services.
November 19, 2012
Extremely configurable but too complex.
November 13, 2012
Switched from MS CRM to reap benefits of SaaS.
November 02, 2012
Great platform but email marketing lacking.
October 29, 2012
Fantastic product, but requires internal expertise.
October 28, 2012
Good product but needs strong administrator.
October 26, 2012
Provides great visibility into pipeline.
October 26, 2012
Lack of trend analysis is bane of my existence.
October 25, 2012
Love the AppExchange.
October 25, 2012
Almost perfect!
October 25, 2012
Highly customizable is both a plus and minus.
October 24, 2012