Overview
What is Salesforce Commerce Cloud?
Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.
Great tool for content
- Store all the required processes to run the teams
- One stop destination for anyting related to processes or knowledge
- Consists of standard …
End to end ecommerce made easy.
Great Product for B2B Sales!
Salesforce Commerce Cloud Review
Salesforce is a POWER TOOL
Salesforce Commerce Cloud integrated with Salesforce CRM
Reliable Shopping Cart
Best CMS software you can buy
Salesforce give our sales team the extra force we need
Best in class recommendation engine
Whistles, Bells and a whole lot of headache.
Salesforce Commerce Cloud - Helpful for medium to large size eCommerce businesses!
Salesforce Commerce Cloud Review
B2B or B2C, great software tool to keep you on your A game
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Product catalog & listings (31)8.686%
- Product management (31)8.383%
- Visual customization (32)8.282%
- Product variations (32)7.979%
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $4 per month
Features
Online Storefront
Features for creating an online storefront with a browse-able product catalog.
- 8.6Product catalog & listings(31) Ratings
Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.
- 8.3Product management(31) Ratings
Product catalog can be easily updated.
- 8.8Bulk product upload(30) Ratings
Admins can upload products in bulk using spreadsheets.
- 7Branding(30) Ratings
Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)
- 7.4Mobile storefront(28) Ratings
Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.
- 7.9Product variations(32) Ratings
Products with variations or configurable options are easy to list and easy to browse.
- 7.8Website integration(31) Ratings
Integrates with an existing company website or blog.
- 8.2Visual customization(32) Ratings
Users can customize the look & feel of the storefront; storefront is visually attractive.
- 6.8CMS(29) Ratings
Beyond product catalog, includes basic content creation and management features such as blogging capabilities.
Online Shopping Cart
Features that facilitate the collection of items so that customers can purchase them as a group.
- 8.5Abandoned cart recovery(24) Ratings
Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.
- 7.6Checkout user experience(29) Ratings
Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.
Online Payment System
Features related to processing online payment for eCommerce purchases.
- 8.7eCommerce security(27) Ratings
Security measures are in place to prevent a breach of sensitive payment information.
eCommerce Marketing
Features related to marketing for eCommerce websites
- 8.7Promotions & discounts(28) Ratings
Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.
- 8.4Personalized recommendations(30) Ratings
Display or recommend certain products depending on the customer’s identity or shopping/browsing history.
- 7.1SEO(26) Ratings
The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.
eCommerce Business Management
Features related to business management and administration of eCommerce operations
- 8.5Multi-site management(28) Ratings
Administrators can manage multiple storefronts or websites under one umbrella.
- 8.6Order processing(29) Ratings
Includes tools or integrations for order processing.
- 7.9Inventory management(28) Ratings
Includes tools or integrations for managing inventory.
- 8Shipping(24) Ratings
Includes tools or integrations for order fulfillment of physical products.
- 8.1Custom functionality(30) Ratings
Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Salesforce Commerce Cloud?
The Commerce Cloud is now part of the Salesforce Customer Success Platform, a platform for retailers to engage their customers online and in stores throughout the customer lifecycle, including marketing to community management and customer service.
Salesforce Commerce Cloud Video
Salesforce Commerce Cloud Integrations
- Coveo Qubit
- Acquia Digital Experience Platform
- Bronto Marketing Platform (discontinued)
- CrowdTwist
- part of Oracle CX Marketing
Salesforce Commerce Cloud Competitors
Salesforce Commerce Cloud Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(452)Attribute Ratings
Reviews
(1-25 of 34)SFCC for the developer-ready OOTB organization
- Product catalog & listings
- 80%8.0
- Product management
- 80%8.0
- Bulk product upload
- 80%8.0
- Branding
- 40%4.0
- Mobile storefront
- 50%5.0
- Product variations
- 80%8.0
- Website integration
- 70%7.0
- Visual customization
- 80%8.0
- CMS
- 40%4.0
- Checkout user experience
- 80%8.0
- eCommerce security
- 90%9.0
- Promotions & discounts
- 100%10.0
- Personalized recommendations
- 90%9.0
- SEO
- 50%5.0
- Multi-site management
- 90%9.0
- Order processing
- 90%9.0
- Inventory management
- 90%9.0
- Shipping
- 90%9.0
- Custom functionality
- 90%9.0
Great tool for content
- Product catalog & listings
- 90%9.0
- Product management
- 80%8.0
- Bulk product upload
- N/AN/A
- Branding
- 70%7.0
- Mobile storefront
- N/AN/A
- Product variations
- 60%6.0
- Website integration
- N/AN/A
- Visual customization
- 80%8.0
- CMS
- 70%7.0
- Abandoned cart recovery
- 70%7.0
- Checkout user experience
- 50%5.0
- eCommerce security
- 70%7.0
- Promotions & discounts
- 70%7.0
- Personalized recommendations
- 70%7.0
- SEO
- N/AN/A
- Multi-site management
- 70%7.0
- Order processing
- 80%8.0
- Inventory management
- 50%5.0
- Shipping
- 70%7.0
- Custom functionality
- 70%7.0
End to end ecommerce made easy.
- Product catalog & listings
- 90%9.0
- Product management
- 90%9.0
- Bulk product upload
- 100%10.0
- Branding
- 100%10.0
- Mobile storefront
- 90%9.0
- Product variations
- 90%9.0
- Website integration
- 90%9.0
- Visual customization
- 90%9.0
- CMS
- 90%9.0
- Abandoned cart recovery
- 100%10.0
- Checkout user experience
- 90%9.0
- eCommerce security
- 100%10.0
- Promotions & discounts
- 90%9.0
- Personalized recommendations
- 90%9.0
- SEO
- 90%9.0
- Multi-site management
- 90%9.0
- Order processing
- 90%9.0
- Inventory management
- 90%9.0
- Shipping
- N/AN/A
- Custom functionality
- N/AN/A
Great Product for B2B Sales!
- Product management
- 80%8.0
- Bulk product upload
- 80%8.0
- Branding
- 70%7.0
- Mobile storefront
- 100%10.0
- Product variations
- 100%10.0
- Website integration
- 70%7.0
- Visual customization
- 70%7.0
- CMS
- 90%9.0
- Abandoned cart recovery
- 90%9.0
- Checkout user experience
- 100%10.0
- eCommerce security
- 90%9.0
- Promotions & discounts
- 90%9.0
- Personalized recommendations
- 90%9.0
- SEO
- 80%8.0
- Multi-site management
- 100%10.0
- Order processing
- 80%8.0
- Inventory management
- 100%10.0
- Shipping
- 80%8.0
- Custom functionality
- 90%9.0
Salesforce Commerce Cloud Review
- Product catalog & listings
- 70%7.0
- Product management
- 70%7.0
- Bulk product upload
- 70%7.0
- Branding
- 80%8.0
- Mobile storefront
- 70%7.0
- Product variations
- 70%7.0
- Website integration
- 80%8.0
- Visual customization
- 70%7.0
- CMS
- 70%7.0
- Abandoned cart recovery
- 70%7.0
- Checkout user experience
- 70%7.0
- eCommerce security
- 80%8.0
- Promotions & discounts
- 80%8.0
- Personalized recommendations
- 80%8.0
- SEO
- 90%9.0
- Multi-site management
- 70%7.0
- Order processing
- 70%7.0
- Inventory management
- 70%7.0
- Shipping
- 70%7.0
- Custom functionality
- 70%7.0
Salesforce is a POWER TOOL
- Product catalog & listings
- 80%8.0
- Product management
- 80%8.0
- Branding
- 80%8.0
- Product variations
- 80%8.0
- Visual customization
- 50%5.0
- CMS
- 50%5.0
- Personalized recommendations
- 50%5.0
- Order processing
- 80%8.0
- Custom functionality
- 70%7.0
- Product catalog & listings
- 70%7.0
- Product management
- 60%6.0
- Bulk product upload
- 60%6.0
- Branding
- 50%5.0
- Mobile storefront
- 70%7.0
- Product variations
- 50%5.0
- Website integration
- 50%5.0
- Visual customization
- 70%7.0
- CMS
- 80%8.0
- Abandoned cart recovery
- 50%5.0
- Checkout user experience
- 50%5.0
- eCommerce security
- 60%6.0
- Promotions & discounts
- 60%6.0
- Personalized recommendations
- 50%5.0
- SEO
- 60%6.0
- Multi-site management
- 60%6.0
- Order processing
- 60%6.0
- Inventory management
- 50%5.0
- Shipping
- 40%4.0
- Custom functionality
- 70%7.0
Reliable Shopping Cart
- Product catalog & listings
- N/AN/A
- Product management
- 90%9.0
- Bulk product upload
- 90%9.0
- Branding
- 90%9.0
- Mobile storefront
- 100%10.0
- Product variations
- 90%9.0
- Website integration
- 100%10.0
- Visual customization
- N/AN/A
- CMS
- N/AN/A
- Abandoned cart recovery
- 10%1.0
- Checkout user experience
- 90%9.0
- eCommerce security
- 100%10.0
- Promotions & discounts
- 100%10.0
- Personalized recommendations
- 100%10.0
- SEO
- N/AN/A
- Multi-site management
- N/AN/A
- Order processing
- 100%10.0
- Inventory management
- 100%10.0
- Shipping
- 100%10.0
- Custom functionality
- N/AN/A
Best CMS software you can buy
- Product catalog & listings
- 60%6.0
- Product management
- 100%10.0
- Bulk product upload
- 80%8.0
- Branding
- 90%9.0
- Mobile storefront
- 80%8.0
- Product variations
- 100%10.0
- Website integration
- 100%10.0
- Visual customization
- 100%10.0
- CMS
- 100%10.0
- Abandoned cart recovery
- 70%7.0
- Checkout user experience
- 70%7.0
- eCommerce security
- 100%10.0
- Promotions & discounts
- 90%9.0
- Personalized recommendations
- 90%9.0
- SEO
- 100%10.0
- Multi-site management
- 100%10.0
- Order processing
- 90%9.0
- Inventory management
- 100%10.0
- Shipping
- 90%9.0
- Custom functionality
- 90%9.0
Salesforce give our sales team the extra force we need
- Product catalog & listings
- 100%10.0
- Product management
- 70%7.0
- Bulk product upload
- 70%7.0
- Branding
- N/AN/A
- Mobile storefront
- 20%2.0
- Product variations
- N/AN/A
- Website integration
- 90%9.0
- Visual customization
- 20%2.0
- Checkout user experience
- 80%8.0
Best in class recommendation engine
- Product catalog & listings
- 90%9.0
- Product management
- 60%6.0
- Bulk product upload
- 70%7.0
- Branding
- 100%10.0
- Mobile storefront
- 100%10.0
- Product variations
- 100%10.0
- Website integration
- 100%10.0
- Visual customization
- 90%9.0
- CMS
- 60%6.0
- Abandoned cart recovery
- 100%10.0
- Checkout user experience
- 100%10.0
- eCommerce security
- 100%10.0
- Promotions & discounts
- 70%7.0
- Personalized recommendations
- 100%10.0
- SEO
- 80%8.0
- Multi-site management
- 100%10.0
- Order processing
- 70%7.0
- Inventory management
- 60%6.0
- Shipping
- 80%8.0
- Custom functionality
- 20%2.0
Whistles, Bells and a whole lot of headache.
- Product catalog & listings
- 70%7.0
- Product management
- N/AN/A
- Bulk product upload
- N/AN/A
- Branding
- 50%5.0
- Mobile storefront
- N/AN/A
- Product variations
- 50%5.0
- Website integration
- 10%1.0
- Visual customization
- 50%5.0
- CMS
- 30%3.0
- Abandoned cart recovery
- N/AN/A
- Checkout user experience
- N/AN/A
- eCommerce security
- N/AN/A
- Promotions & discounts
- N/AN/A
- Personalized recommendations
- N/AN/A
- SEO
- N/AN/A
- Multi-site management
- N/AN/A
- Order processing
- 60%6.0
- Inventory management
- N/AN/A
- Shipping
- N/AN/A
- Custom functionality
- 30%3.0
- Product catalog & listings
- 90%9.0
- Product management
- 90%9.0
- Bulk product upload
- 90%9.0
- Branding
- 90%9.0
- Mobile storefront
- 90%9.0
- Product variations
- 70%7.0
- Website integration
- 90%9.0
- Visual customization
- 70%7.0
- CMS
- 70%7.0
- Abandoned cart recovery
- 90%9.0
- Checkout user experience
- 90%9.0
- eCommerce security
- 80%8.0
- Promotions & discounts
- 90%9.0
- Personalized recommendations
- 90%9.0
- SEO
- 100%10.0
- Multi-site management
- 80%8.0
- Order processing
- 80%8.0
- Inventory management
- 70%7.0
- Shipping
- 70%7.0
- Custom functionality
- 70%7.0
Salesforce Commerce Cloud Review
- Product catalog & listings
- 30%3.0
- Product management
- 30%3.0
- Bulk product upload
- 30%3.0
- Branding
- 30%3.0
- Mobile storefront
- 30%3.0
- Product variations
- 30%3.0
- Website integration
- 30%3.0
- Visual customization
- 30%3.0
- CMS
- 30%3.0
- Abandoned cart recovery
- 30%3.0
- Checkout user experience
- 30%3.0
- eCommerce security
- 30%3.0
- Promotions & discounts
- 30%3.0
- Personalized recommendations
- 30%3.0
- SEO
- 30%3.0
- Multi-site management
- 30%3.0
- Order processing
- 30%3.0
- Inventory management
- 30%3.0
- Shipping
- 30%3.0
- Custom functionality
- 30%3.0
B2B or B2C, great software tool to keep you on your A game
- Product catalog & listings
- 100%10.0
- Product management
- 70%7.0
- Bulk product upload
- 100%10.0
- Branding
- 100%10.0
- Mobile storefront
- 80%8.0
- Product variations
- 80%8.0
- Website integration
- 100%10.0
- Visual customization
- 100%10.0
- CMS
- 100%10.0
- Checkout user experience
- 100%10.0
- eCommerce security
- 100%10.0
- Promotions & discounts
- N/AN/A
- Personalized recommendations
- N/AN/A
- SEO
- N/AN/A
- Multi-site management
- 100%10.0
- Order processing
- 100%10.0
- Inventory management
- 100%10.0
- Shipping
- N/AN/A
- Custom functionality
- 100%10.0
Salesforce Cloud - A Good Solution
- Product catalog & listings
- N/AN/A
- Product management
- N/AN/A
- Bulk product upload
- N/AN/A
- Branding
- N/AN/A
- Mobile storefront
- 80%8.0
- Product variations
- 80%8.0
- Website integration
- 80%8.0
- Visual customization
- 80%8.0
- CMS
- 80%8.0
- Abandoned cart recovery
- N/AN/A
- Checkout user experience
- N/AN/A
- eCommerce security
- N/AN/A
- Promotions & discounts
- N/AN/A
- Personalized recommendations
- 80%8.0
- SEO
- N/AN/A
- Multi-site management
- N/AN/A
- Order processing
- N/AN/A
- Inventory management
- N/AN/A
- Shipping
- N/AN/A
- Custom functionality
- N/AN/A
Salesforce: Best in Breed!
- Product catalog & listings
- 80%8.0
- Product management
- 70%7.0
- Bulk product upload
- 60%6.0
- Branding
- 80%8.0
- Mobile storefront
- 80%8.0
- Product variations
- 80%8.0
- Website integration
- 50%5.0
- Visual customization
- 70%7.0
- CMS
- 60%6.0
- Abandoned cart recovery
- 80%8.0
- Checkout user experience
- 70%7.0
- eCommerce security
- 90%9.0
- Promotions & discounts
- 80%8.0
- Personalized recommendations
- 60%6.0
- SEO
- 80%8.0
- Multi-site management
- 60%6.0
- Order processing
- 90%9.0
- Inventory management
- 80%8.0
- Shipping
- 40%4.0
- Custom functionality
- 70%7.0
Good, but needs to speed up
- Product catalog & listings
- 80%8.0
- Product management
- 60%6.0
- Bulk product upload
- 70%7.0
- Branding
- 80%8.0
- Mobile storefront
- 80%8.0
- Product variations
- 80%8.0
- Website integration
- 90%9.0
- Visual customization
- 90%9.0
- CMS
- 60%6.0
- Abandoned cart recovery
- 50%5.0
- Checkout user experience
- 70%7.0
- eCommerce security
- 80%8.0
- Promotions & discounts
- 80%8.0
- Personalized recommendations
- 80%8.0
- SEO
- 60%6.0
- Multi-site management
- 50%5.0
- Order processing
- 70%7.0
- Inventory management
- 80%8.0
- Shipping
- 80%8.0
- Custom functionality
- 80%8.0
Salesforce Commerce Cloud gets the job done!
- Product catalog & listings
- 60%6.0
- Product management
- 60%6.0
- Bulk product upload
- 70%7.0
- Branding
- 80%8.0
- Mobile storefront
- 70%7.0
- Product variations
- 60%6.0
- Website integration
- 70%7.0
- Visual customization
- 60%6.0
- CMS
- 60%6.0
- Abandoned cart recovery
- 60%6.0
- Checkout user experience
- 70%7.0
- eCommerce security
- 60%6.0
- Promotions & discounts
- 60%6.0
- Personalized recommendations
- 70%7.0
- SEO
- 70%7.0
- Multi-site management
- 70%7.0
- Order processing
- 70%7.0
- Inventory management
- 80%8.0
- Shipping
- 50%5.0
- Custom functionality
- 50%5.0
- Product catalog & listings
- 100%10.0
- Product management
- 100%10.0
- Bulk product upload
- 100%10.0
- Branding
- 100%10.0
- Mobile storefront
- 50%5.0
- Product variations
- 100%10.0
- Website integration
- 100%10.0
- Visual customization
- 100%10.0
- CMS
- 100%10.0
- Abandoned cart recovery
- 80%8.0
- Checkout user experience
- 70%7.0
- eCommerce security
- 70%7.0
- Promotions & discounts
- 100%10.0
- Personalized recommendations
- 90%9.0
- SEO
- 80%8.0
- Multi-site management
- 70%7.0
- Order processing
- 80%8.0
- Inventory management
- 90%9.0
- Shipping
- 90%9.0
- Custom functionality
- 80%8.0
Salesforce Commerce Cloud Review
- Product catalog & listings
- 100%10.0
- Product management
- 100%10.0
- Bulk product upload
- 70%7.0
- Branding
- 100%10.0
- Mobile storefront
- 100%10.0
- Product variations
- 100%10.0
- Website integration
- 80%8.0
- Visual customization
- 90%9.0
- CMS
- 90%9.0
- Checkout user experience
- 100%10.0
- eCommerce security
- 100%10.0
- Promotions & discounts
- 100%10.0
- Personalized recommendations
- 100%10.0
- SEO
- 100%10.0
- Multi-site management
- 100%10.0
- Order processing
- 100%10.0
- Inventory management
- 100%10.0
- Shipping
- 80%8.0
- Custom functionality
- 100%10.0
SF Commerce Cloud Review
- Product catalog & listings
- 50%5.0
- Product management
- 70%7.0
- Bulk product upload
- 70%7.0
- Branding
- 60%6.0
- Mobile storefront
- 50%5.0
- Product variations
- 50%5.0
- Website integration
- 80%8.0
- Visual customization
- 60%6.0
- CMS
- 50%5.0
- Abandoned cart recovery
- 60%6.0
- Checkout user experience
- 50%5.0
- eCommerce security
- 70%7.0
- Promotions & discounts
- 60%6.0
- Personalized recommendations
- 50%5.0
- SEO
- 70%7.0
- Multi-site management
- 50%5.0
- Order processing
- 60%6.0
- Inventory management
- 50%5.0
- Shipping
- 70%7.0
- Custom functionality
- 50%5.0
Salesforce Commerce Cloud Helps You Deliver
- Product catalog & listings
- 100%10.0
- Product management
- 100%10.0
- Bulk product upload
- 100%10.0
- Branding
- 100%10.0
- Mobile storefront
- 100%10.0
- Product variations
- 100%10.0
- Website integration
- 100%10.0
- Visual customization
- 100%10.0
- CMS
- 100%10.0
- Abandoned cart recovery
- 100%10.0
- Checkout user experience
- 100%10.0
- eCommerce security
- 100%10.0
- Promotions & discounts
- 100%10.0
- Personalized recommendations
- 100%10.0
- SEO
- 100%10.0
- Multi-site management
- 100%10.0
- Order processing
- 100%10.0
- Inventory management
- 100%10.0
- Shipping
- 100%10.0
- Custom functionality
- 100%10.0
- Product catalog & listings
- 80%8.0
- Product management
- 80%8.0
- Bulk product upload
- 90%9.0
- Branding
- 80%8.0
- Mobile storefront
- 90%9.0
- Product variations
- 90%9.0
- Website integration
- 80%8.0
- Visual customization
- 90%9.0
- CMS
- 70%7.0
- Abandoned cart recovery
- 90%9.0
- Checkout user experience
- 90%9.0
- eCommerce security
- 80%8.0
- Promotions & discounts
- 80%8.0
- Personalized recommendations
- 90%9.0
- SEO
- 80%8.0
- Multi-site management
- 90%9.0
- Order processing
- 80%8.0
- Inventory management
- 80%8.0
- Shipping
- 80%8.0
- Custom functionality
- 80%8.0
Making lives easy!
- Product catalog & listings
- 100%10.0
- Product management
- 100%10.0
- Bulk product upload
- 100%10.0
- Branding
- 100%10.0
- Product variations
- 100%10.0
- Website integration
- 100%10.0
- Visual customization
- 100%10.0
- CMS
- 100%10.0
- Abandoned cart recovery
- 100%10.0
- Checkout user experience
- 100%10.0
- eCommerce security
- 100%10.0
- Promotions & discounts
- 100%10.0
- Personalized recommendations
- 100%10.0
- SEO
- 100%10.0
- Multi-site management
- 100%10.0
- Order processing
- 100%10.0
- Inventory management
- 100%10.0
- Shipping
- 100%10.0
- Custom functionality
- 100%10.0