Salesforce Experience CloudFormerly Salesforce Community Cloud
Overview
What is Salesforce Experience Cloud?
Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information…
Celebrate your community in the clouds!
Salesforce Journey - our Pilot testing
An excellent way of working with clients for the money
One of the best CRMs on the market
Better-than-Expected Results from Implementation of Salesforce Experience Cloud
Solid when coupled with Salesforce CRM/other Salesforce applications
Salesforce Experience Cloud - A feature rich tool
Customizable, functional, slightly challenging to independently implement
My first Salesforce experience went like this
Salesforce Portal, I mean Community, I mean Experience Cloud...
Salesforce Experience Cloud - Bring Everything and Everyone Together
User-friendly Salesforce
Best e-commerce SaaS on the market
Salesforce Community Cloud, a Great Foundation for CRM
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Product Demos
Salesforce Experience Cloud - Dreamforce To You 2020 - Banking Demo
Demo: Construction Customer Portal on Salesforce Experience Cloud
Salesforce Experience Cloud - Login & Registration
Product Details
- About
- Integrations
- Tech Details
What is Salesforce Experience Cloud?
Salesforce Experience Cloud Video
Salesforce Experience Cloud Integrations
Salesforce Experience Cloud Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(390)Attribute Ratings
Reviews
(1-25 of 52)Salesforce Experience Cloud admin review
Celebrate your community in the clouds!
Salesforce Journey - our Pilot testing
One of the best CRMs on the market
My first Salesforce experience went like this
I also have to mention the strong user community that allows you to have permanent "support".
User-friendly Salesforce
Best e-commerce SaaS on the market
Salesforce Community Cloud, a Great Foundation for CRM
Community Cloud from an implementation perspective
The Easy Part of My Day
Salesforce is great!
Salesforce is good for customer service
Community Cloud is for everyone
Community Cloud: User Perspective
Salesforce Community Cloud seems to be full of rain clouds
The right tool for your customers behalf.
Salesforce Community Cloud
Its well suited to be utilized as an online space for employees and partners to share info and collaborate with immediate access via browser i.e. SaaS application.
From a branding perspective, also very useful to brand ans personalize the user experience providing a UI that is personalized and easy to navigate through.
Can be used internally an intranet type solution to engage with internal employees allowing integration to Salesforce Chatter and other Salesforce app like Sales and Marketing Cloud. Additionally, collaborating with 3rd parties such as partners (as we do) to share info that filter back in to our Salesforce Sales and Marketing Cloud.
I see more benefit compared to writing any cons of the product. Just ensure you have strong NBN internet connection when accessing the SaaS application.
We use this for our partner portal. It has been heavily customized to reflect our brand and extend our online community experience. Their is an environment in play whereby our partners utilize this and can also log and register any business leads that automatically integrate to Salesforce Sales and Marketing Cloud. This can also be done via mobile anywhere, from any device. Partners can access the community through the Salesforce mobile app or from any mobile browser. Primarily used to grow our partner sales and relationships and also empower employees internally and externally.