Salesforce CPQ

Salesforce CPQ

Top Rated
Top Rated
Salesforce CPQ (formerly SteelBrick)

Overview

Reviews

All in-one sales tool

9
This platform is used to support the Configure-Price-Quote/Quote-To-Cash process for one of our clients, the ability to configure the …
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Salesforce CPQ Review

8
SCPQ helps us to configure products, price orders, and generate quotes at TriNet. This software solution has helped us to streamline our …

Popular Features

View all 11 features

Quote sharing/sending (28)

9.4
94%

Price adjustment (27)

9.1
91%

Attachments to quotes (27)

9.0
90%

Product configuration (28)

8.4
84%

Reviewer Pros & Cons

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Pricing

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Basic

$30

Cloud
Per User per Month

Professional

$50

Cloud
Per User per Month

Enterprise

$75

Cloud
Per User per Month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.steelbrick.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

CPQ

8.9
89%

Product Details

What is Salesforce CPQ?

Salesforce CPQ (formerly SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.

Salesforce CPQ Features

  • Supported: PRICE & QUOTE: Ensure consistent pricing and discounting. Generate customer-friendly quotes easily and accurately.
  • Supported: PROPOSALS & CONTRACTS: Create professional-looking branded proposals and contracts.
  • Supported: ORDERS & RENEWALS: Automatically generate renewal quotes. Apply existing contracted terms and prices to add-on orders.
  • Supported: PRODUCT CONFIGURATOR: Configure products and services based on your business rules and logic.
  • Supported: GUIDED SELLING: Help your sales reps select the right products and services for each customer every time.
  • Supported: RESELLER CHANNELS: SteelBrick CPQ for Communities is an online selling platform that connects your resellers and distributors to your own sales processes and resources.

Salesforce CPQ Screenshots

Configure. Price. Quote. Anytime, anywhere, on any device.

Salesforce CPQ Video

Salesforce CPQ Demo

Salesforce CPQ Integrations

Salesforce CPQ Competitors

Salesforce CPQ Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)30%

Salesforce CPQ Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationOther: Salesforce1
Supported CountriesAll
Supported LanguagesEnglish

Alternatives

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Frequently Asked Questions

What is Salesforce CPQ?

Salesforce CPQ (formerly SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.

What is Salesforce CPQ's best feature?

Reviewers rate Quote sharing/sending and CPQ-CRM integration highest, with a score of 9.4.

Who uses Salesforce CPQ?

The most common users of Salesforce CPQ are from Mid-size Companies and the Computer Software industry.

Reviews

(1-12 of 12)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
Salesforce has definitely listened and helped us solve problems. They continually add additional features based on feedback from customers. The Salesforce CPQ leadership group are fanatical about listening and taking action to solve common use cases.
Prashant Choudhary | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
There have been some issues with multi-year pricing of certain products and services which we have been assured will be resolved but I guess are still underway, the support team apart from this has not been needed much and in the rare scenarios, it has been needed the resolutions of conflicts has been prompt and quick, so the overall support would have my high regards for being so helpful and customer-oriented so as to assure good performance of their toolset and customer satisfaction.
November 11, 2019

Salesforce CPQ Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
The support from the team at Salesforce CPQ has been solid and consistent. Any time someone from my team is in need of assistance, the Salesforce CPQ team is always available and extremely knowledgeable. I feel like we are fully supported if there are glitches with the program or if I am stuck in a situation where I do not know how to accomplish a task.
Jack Pennuto | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
SteelBrick support is not up to the level of core Salesforce products. It is a relatively new acquisition, so overtime this might change, but in my experience, contacting SteelBrick support is much less productive and takes longer to resolve than contacting Salesforce Support for an issue.
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Everything that has been brought up with them has been addressed. We even received an answer where they basically said, "We've escalated to our CTO to find out how this should be working, since no one agrees if it's a problem or not." That's great service in my book.
Score 2 out of 10
Vetted Review
Verified User
Review Source
I wish they would get on the phone with me and actually provide me in-depth support at a minimum since I haven't had training and nobody provided me with insight that our instance of CPQ was two years old until I was proactive and asked about the issues we were having. They should provide service/product version update information proactively to their customers.