Salesforce Einstein Analytics Reviews

570 Ratings
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Score 7.9 out of 100

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Reviews (1-25 of 43)

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Jeffrey Mullin | TrustRadius Reviewer
November 21, 2019

Salesforce Einstein Analytics

Score 9 out of 10
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Likelihood to Recommend

Salesforce Einstein Analytics is well suited for any environment, which consists of large accounts and lengthy sales cycles. Also, in any organization which sales forecasting and reporting are required for upper management, Salesforce Einstein Analytics can be a crucial component in this process. This is true because it is much easier for leadership to determine the effectiveness of a deal and the likelihood that it will close.
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Duncan Hernandez | TrustRadius Reviewer
October 24, 2019

Easy on-the-go Analytics!

Score 7 out of 10
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Likelihood to Recommend

For small data sizes and on the go dashboards, this is a great tool and presents reports well. It's a challenge to learn the product, but not as challenging as other data visualization tools out there. Reporting within an existing Salesforce platform is the easiest way to use the tool and I'd recommend it above others reporting on top of Salesforce data.
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Nicholas Farmen | TrustRadius Reviewer
August 14, 2019

Salesforce is on the wrong course

Score 2 out of 10
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Likelihood to Recommend

The fact that Salesforce is so hard to integrate with WordPress is really the biggest bummer of all the negatives. I also think the UI of other competitors are way more preferred by the people in our organization. I've used Salesforce in many organizations, and that's some feedback that has stood the tests of the past two years.
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Joel Williams | TrustRadius Reviewer
July 01, 2019

Crystal clear

Score 9 out of 10
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Likelihood to Recommend

It is great when we having a contest or having stack rankings. The representative can hit refresh and see exactly where they stand in real time. The ability to change the way information is presented is really nice - pie graph, bar graph, line chart, etc.

It is not as well suited if you are the only person in a specific department and therefore all the data doesn't apply to you.
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Anonymous | TrustRadius Reviewer
December 04, 2019

A great BI tool especially if there is pervious Salesforce experience, don't think twice.

Score 9 out of 10
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Likelihood to Recommend

The integration enabled by Salesforce with the traditional BI capabilities of EA is still industry leading and new users looking for a BI platform and a sales team aid when they are in the field - this is your go-to software. The catch here is that you should have a team which has past Salesforce experience. It makes the integrations and initial set up tasks easier. The dashboard, user experience with UI features is simply worth your money. Reporting module with ability to export, import reports, multi-format support. Another feature to look out for and be careful is that the data that you feed in needs to be fully cleaned in most cases as there is less room for flexibility with raw data for the full ETL capabilities to show their results in EA.
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Anonymous | TrustRadius Reviewer
October 17, 2019

Solid tool for predicting revenue

Score 7 out of 10
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Likelihood to Recommend

Well suited for a company trying to create more predictability with their revenue. Its more accurate the more deals that are analyzed, so not sure how well suited it would be for smaller sales organizations/how accurate it would be.
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Anonymous | TrustRadius Reviewer
June 20, 2019

Smart cookie and very pretty ;)

Score 9 out of 10
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Likelihood to Recommend

I like being able to customize for what I need, sometimes it is dizzying as there are so many possibilities to chart and visualize data, can get overwhelmed. eg, reporting for the sake of reporting, just because you can...But for large sets of data, complex, where you wish to identify trends and opportunities, there is much to mine here.
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Anonymous | TrustRadius Reviewer
August 15, 2019

A fine analytics tool for Salesforce gurus

Score 5 out of 10
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Likelihood to Recommend

I am a fan of Tableau so would always recommend that over other analytics platforms. Like everything with Salesforce, you need a pretty in-depth Salesforce knowledge to be able to get things connected and see what you need to see. In my organization, access was pretty limited as well so there wasn't a lot that I could do on my own.
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Anonymous | TrustRadius Reviewer
November 06, 2019

Analytics for customer relationship management done right!

Score 9 out of 10
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Likelihood to Recommend

Salesforce Einstein Analytics is a great software to be used in an enterprise setting where digital transformation is necessary. It is one of the latest and best tools out there that will integrate natively with the Salesforce suite of business tools.
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Richard Peterson | TrustRadius Reviewer
December 28, 2018

Great tool for managing a large, diverse sales team calling on multiple market channels

Score 10 out of 10
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Likelihood to Recommend

SAC is well suited for large, diverse sales teams that cover multitudes of different markets and customers and you want to make sure they are all on the same page. It is also important that all of the accumulated knowledge of the entire sales force (that in their minds and on their computers) is gathered and stored in a SINGLE SOURCE location for the company to utilize. If you do not have a master database that is updated constantly the information leaves when the salesman retires or quits.

If you have a small number of salesmen then the cost per license can get high and ELT members question the investment.
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David McCoy | TrustRadius Reviewer
April 20, 2019

Great!

Score 9 out of 10
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Likelihood to Recommend

Best way to use it is to keep up with sales leads in your company, it gives the best information in graphs and how much the client will help thrive the business. It does give sales team opportunity to compair themselves to other sales team members when they are stumped at how to get the next sale.
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MEGAN BOATWRIGHT | TrustRadius Reviewer
March 19, 2019

Mobile-ready reports ready in a Jif!

Score 8 out of 10
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Likelihood to Recommend

I was tasked to get get some very detailed reporting done 15 minutes before a meeting that I was just invited to. No lie, I was at a very well known coffee shop relaxing and enjoying the day. I whipped out Salesforce Analytics, drilled down and produced (what I considered a B+) report to share with two minutes to spare. Lifesaver!
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Viswam Srinivasan | TrustRadius Reviewer
February 21, 2019

Salesforce Analytics is the gateway for representation

Score 8 out of 10
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Likelihood to Recommend

Excels in:
  • Pictorial/graphical/chart representation.
  • Data messaging and filtering.
  • Very much suited for marketing Salesforce to other customers.
  • Smartphones and tablets.
  • Mobile compatibility to make things work faster.
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Anonymous | TrustRadius Reviewer
February 26, 2019

Great BI tool if you are already using Salesforce as your CRM

Score 7 out of 10
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Likelihood to Recommend

Salesforce Analytics Cloud is well suited for organizations already using Salesforce and wishes to have all the data from Salesforce and other data sources presented to them in a visually appealing way. Especially organizations that don't want a heavy enterprise BI tool like Microstrategy, and want something a little more lightweight, that has basic dashboards that are ready to be used out of the box with little configuration.
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Anonymous | TrustRadius Reviewer
March 29, 2019

A must have for any growing business

Score 10 out of 10
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Likelihood to Recommend

Salesforce is well suited in any business environment where it is important to track customers/leads. We have a bunch of sales funnels and Salesforce has been extremely important for us to track how people are flowing through the funnel.

Salesforce is not a tool to directly send emails or create landing pages. It is more of a database for keeping track of leads.
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Anonymous | TrustRadius Reviewer
December 22, 2018

Salesforce Analytics review

Score 10 out of 10
Vetted Review
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Likelihood to Recommend

It's perfect for startups. It's also perfect for businesses that are starting to use new ideas such as cloud, etc. Companies that maybe have been around for years but are changing the way they do business. This is really helpful when there are small sales teams for different markets and businesses.
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Anonymous | TrustRadius Reviewer
December 10, 2018

Great for data driven analytics

Score 7 out of 10
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Likelihood to Recommend

This software is ideal for companies that are already leveraging the Salesforce CRM framework. The billing model of monthly payments per user is not very prohibitive either.
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Anonymous | TrustRadius Reviewer
December 06, 2018

If you’ve already invested in the Salesforce ecosystem, the cloud analytics tool is more than capable of deriving solutions from data

Score 8 out of 10
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Likelihood to Recommend

Well suited for tracking sales, customer funnels, segmenting products to analyze trends, and track customer records to determine how they should be tagged internally.
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Anonymous | TrustRadius Reviewer
December 13, 2018

Salesforce Analytics Cloud: it's easy to get started with little training

Score 8 out of 10
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Likelihood to Recommend

Salesforce Analytics Cloud is suited for mid to large organization because most people can get started with little training. It is not suited for a small organization since it requires much more development in the beginning.
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Mallesh Kanakam | TrustRadius Reviewer
April 12, 2018

Salesforce Analytics Review

Score 9 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

I like that Salesforce Analytics Cloud comes out of the box ready to go, but I think some of the customizable functionality is missing. People want to be able to customize a product without it being too complicated to set up. Additionally, the cost is high. Automation and response can be done more efficiently from competitors at a lower cost.
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Jeffrey Smith | TrustRadius Reviewer
October 25, 2017

A Great Addition to any Salesforce Solution

Score 8 out of 10
Vetted Review
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Likelihood to Recommend

The biggest selling point that Salesforce Analytics has is its simplicity. If you are already utilizing Salesforce it is incredibly easy to roll Salesforce Analytics into your CRM solution and start visualizing data in an actionable way. Plus it never hurts to get your entire bill rolled into a single invoice. I am a big fan of hosting as many solutions as possible in a single ecosystem. Which is why I also utilize Salesforce for our large-scale email solution.
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Robyn Jepson | TrustRadius Reviewer
February 13, 2018

SF Review

Score 10 out of 10
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Likelihood to Recommend

I have yet to see salesforce utilized for a larger scale operation and am curious about performance at that level. It is completely well suited for our business at this point and we would hope that with our solid growth salesforce will remain our client and information database.
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Anuja Sheth | TrustRadius Reviewer
January 30, 2018

Salesforce Analytics Cloud from a marketing professional in a massive sales-driven organisation

Score 9 out of 10
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Likelihood to Recommend

Well suited: to massive organizations where sales are critical, and analysis of sales even more important. Less appropriate for smaller organizations where the same is possible for a lower price point and perhaps detailed analytics aren't as useful.
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Feature Scorecard Summary

Pixel Perfect reports (35)
7.4
Customizable dashboards (42)
7.9
Report Formatting Templates (41)
7.6
Drill-down analysis (41)
7.5
Formatting capabilities (41)
7.5
Integration with R or other statistical packages (31)
6.6
Report sharing and collaboration (39)
7.7
Publish to Web (31)
7.2
Publish to PDF (39)
7.4
Report Versioning (38)
7.3
Report Delivery Scheduling (37)
7.3
Delivery to Remote Servers (29)
7.2
Pre-built visualization formats (heatmaps, scatter plots etc.) (36)
8.8
Location Analytics / Geographic Visualization (34)
8.2
Predictive Analytics (36)
7.6
Multi-User Support (named login) (39)
8.0
Role-Based Security Model (39)
7.7
Multiple Access Permission Levels (Create, Read, Delete) (35)
8.2
Single Sign-On (SSO) (35)
8.5
Responsive Design for Web Access (36)
8.4
Dedicated iOS Application (32)
7.6
Dedicated Android Application (25)
7.6
Dashboard / Report / Visualization Interactivity on Mobile (32)
8.2
REST API (25)
6.2
Javascript API (26)
6.3
iFrames (22)
6.4
Java API (25)
6.5
Themeable User Interface (UI) (23)
6.0
Customizable Platform (Open Source) (23)
6.8

About Salesforce Einstein Analytics

Salesforce Einstein Analytics is a cloud-based business intelligence solutions and analytics service from San Francisco-based software company, Salesforce. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

Einstein Analytics allows users to explore data quickly and easily by providing AI-powered analytics while working in Salesforce, its CRM management offering. Manage your datasets, query data with Salesforce Analytics Query Language (SAQL), and customize dashboards, all programmatically.

In addition to offering pre-built apps for Sales, Service, and Marketing, the Einstein Analytics Platform provides:

  • Customizable intelligent analytics apps, including templates, dashboards, and widgets
  • Utilization of Einstein Analytics APIs and SDKs for improving apps
  • Connection to outside data sources to see all data in one place
  • Buildable widgets for summarizing data
  • Built-in data visualization features

Salesforce Einstein Analytics Integrations

Salesforce Einstein Analytics Technical Details

Operating Systems: Unspecified
Mobile Application:No