Salesforce for Nonprofits Reviews

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Score 8.3 out of 101

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Reviews (1-13 of 13)

Tierra Bishop profile photo
Score 8 out of 10
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Use Cases and Deployment Scope

My organization uses Salesforce for Nonprofits as our only client record management system to track donor/supporter information. We are also in the process of utilizing it as a student CRM. Currently, it is being utilized by the fundraising/marketing team, but will eventually be utilized by the student admin side as well.
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Jared Lyda profile photo
Score 9 out of 10
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Use Cases and Deployment Scope

Salesforce is the backend database for our website. As it is for most organizations, we manage a ton of data and data is super valuable. Being able to aggregate that data and put it in a form where it's easy to understand is super important for us. Keeping track of donors and donor trends is massively helpful as well.
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No photo available
Score 9 out of 10
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Use Cases and Deployment Scope

We use Salesforce as a database to keep track of donors and participants in all of our events. For us, this makes sure that our information is centralized and easy to update. We often use this to create mailing lists for support letters and promotional pieces. Lastly, we record donations and other payments so that it is easily trackable for our accountant. Salesforce is very important to our organization, the first place we look for information and the easiest way to keep track of the many moving pieces.
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Rusty Angell profile photo
Score 9 out of 10
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Use Cases and Deployment Scope

We moved to Salesforce for all of our data and marketing needs as our database was growing increasingly large and we needed a more comprehensive solution. Salesforce is such a robust CRM that it allows us to tailor the entire platform to our use-case. Also, with the power of being the largest CRM, we are able to handle the amount of data we need.
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Kevin Scally profile photo
November 28, 2018

One CRM to Rule Them All

Score 9 out of 10
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Use Cases and Deployment Scope

Salesforce for Nonprofits is used by the marketing and development teams in the US and UK. This is our central donor database, housing all donor information, transaction information, preferences, campaign history, and has numerous integrations with different payment processors and vendors. We also have a custom one page application that powers all online transactions and APIs for telemarketing and face to face fundraising.
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Jillian Papa profile photo
Score 7 out of 10
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Use Cases and Deployment Scope

My organization currently uses SalesForce in a variety of ways. Our program and field operations team uses it to manage their contacts and organizations that they work with. In particular, it is used to manage grants provided since we are a grant-giving entity, that is a big part of what we do. Our fundraising and development folks use it to track donors and donations from individuals, institutions, corporations, foundations, etc. Our communications folks use it to connect with Pardot to manage communications with our network. It addresses the issue of having all of our customers in one place so that everyone can access and run reports.
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Edward Phillips profile photo
Score 10 out of 10
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Use Cases and Deployment Scope

We use Salesforce for Nonprofits as our exclusive CRM tool. Salesforce has provided a dependable/reliable solution for us! We are able to run all donations, campaigns, reporting, customer management, tasks, etc. through Salesforce!
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Kelsie Hamilton profile photo
Score 7 out of 10
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Use Cases and Deployment Scope

We are a grantmaking organization. We use Salesforce to track our granting relationships, and eventually, to process the application and payment of the grant. We are a smaller team of 4 and all of us are in Salesforce daily, whether it's inputting notes from a call with a potential grantee, or creating payments for a multi-year grant by our Grants Manager. A special feature we added to our Salesforce is our Trip Planner. All of our grants are international. The Trip Planner allows us to add in site visits, trip details, and the organizations we visited during the trip. Essentially, it addresses relationship tracking, grants, and other data that we need to track as we give annually.
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Geoffrey Seiler profile photo
Score 9 out of 10
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Use Cases and Deployment Scope

We use Salesforce to plan and organize our accounts, events, external partners, and record keeping. We additionally use the system to act as the primary contact database for our global organization. Lately, we have implemented the service console to also use Salesforce as our primary customer response tool and to automate certain consistent financial transactions used by our business.
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Lindsay Solomon profile photo
Score 9 out of 10
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Use Cases and Deployment Scope

Salesforce is a part of everything Musicians On Call does. We manage volunteers, donors, partners, and everyone in between through the Sales Cloud. We have also integrated it with Pardot to streamline our marketing needs as well as use third-party apps like TaskRay to help keep our team on the right track!
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No photo available
December 21, 2018

Salesforce is Amazing

Score 7 out of 10
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Verified User
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Use Cases and Deployment Scope

We used it as a CRM solution to track donors and meetings to be able to find possible leads and follow up as needed. We also used it to track gifts and keep organized as new employees started and left the organization. It was our go-to tool for the development process.
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Salesforce for Nonprofits Scorecard Summary

About Salesforce for Nonprofits

Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.

Salesforce for Nonprofits Technical Details

Operating Systems: Unspecified
Mobile Application:No