Skip to main content
TrustRadius
Salesforce Lightning Platform

Salesforce Lightning Platform
Formerly Salesforce App Cloud

Overview

What is Salesforce Lightning Platform?

Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.

Read more

Learn from top reviewers

Salesforce Lightning Platform - what is needed by all sales forces

Rating: 6 out of 10
October 22, 2024
Vetted ReviewVerified User
My organization utilizes Salesforce Lightning Platform as a CRM. My position is in sales so we use the tool to record leads, prospect accounts, customer accounts, and opportun...
Continue reading
Mary Bruder
Employee - Sales
Enterprise Account Executive
Staffbase
Salesforce Lightning Platform6 years of experience

Great product for enterprise level operations

Rating: 7 out of 10
October 3, 2024
IncentivizedVetted ReviewVerified User
Salesforce Lightning Platform is out main CRM. We use this for most all sales related purposes to track customers, sales, opportunities, and reports on other integrated system...
Continue reading
Verified user
Project Manager
Salesforce Lightning Platform2 years of experience

It's the Gold Standard for a reason

Rating: 8 out of 10
June 26, 2024
IncentivizedVetted ReviewVerified User
It is our CRM platform. Salesforce Lightning Platform acts as our contact list, our lead list, our donor list, etc. We can see a detailed history of a contact, and tag them in...
Continue reading
Verified user
Project Manager
Salesforce Lightning Platform4 years of experience

Salesforce does it for your enterprise! Highly recommend.

Rating: 9 out of 10
May 26, 2023
Vetted ReviewVerified User
We use Salesforce to keep track of our day-to-day customer engagements. Right from actioning leads that land on the SFDC platform to managing opportunities, Salesforce is cruc...
Continue reading
Verified user
Contributor
Salesforce Lightning Platform2 years of experience

Salesforce Lightning Platform, everything you need

Rating: 10 out of 10
March 29, 2023
IncentivizedVetted ReviewVerified User
I currently work as the delivery manager for Salesforce Lightning Platform. It is currently used throughout the business for marketing, sales and customer care. there are othe...
Continue reading
Verified user
Manager
Salesforce Lightning Platform6 years of experience
Log in with LinkedIn to see content from your network

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing

Starter

$25.00

Cloud
Per User Per Month

Plus

$100.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

Salesforce Lightning Platform Overview Demo

YouTube
Return to navigation

Features

Platform-as-a-Service

Platform as a Service is the set of tools and services designed to make coding and deploying applications much more efficient

7.6
Avg 8.0
Return to navigation

Product Details

What is Salesforce Lightning Platform?

Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.

With the Salesforce Platform and Heroku users can deploy, run, and manage apps written in open languages like Ruby, Java, PHP and more. Deploy code via git and Salesforce Platform automatically builds and runs the application so developers can focus on delivering engaging apps for their own users. In addition, Heroku Enterprise provides collaboration functionality, additional control features, and enterprise grade support.

With Lightning on the Salesforce Platform, developers can also quickly deliver innovative apps with an interactive UX by using reusable building blocks including maps, calendars, buttons, and number entry forms. And, with the Salesforce Lightning Design System, every developer has a how-to guide and code for building beautiful apps.

The Salesforce AppExchange is a proven ecosystem of apps, with millions of installs and thousands of customer reviews to help Salesforce users find the best match for their business. Whether developers are looking for applications to accelerate internal implementations or looking to grow their business by selling apps or components to other customers, the AppExchange can assist with that.


Salesforce Lightning Platform Integrations

Salesforce Lightning Platform Competitors

Salesforce Lightning Platform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.

Quickbase are common alternatives for Salesforce Lightning Platform.

Reviewers rate Services-enabled integration highest, with a score of 9.1.

The most common users of Salesforce Lightning Platform are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

View all reviews
(1-5 of 39)

Salesforce - It's what Everyone Uses

Rating: 7 out of 10
Incentivized
December 09, 2019
SM
Sarah Meerschaert
Business Operations Manager
Billtrust (Financial Services, 501-1000 employees)
Vetted Review
Verified User
Salesforce Lightning Platform
3 years of experience
View profile
Use Cases and Deployment Scope
We're using Salesforce as a CRM. Our customer success teams have ticketing systems and integration with other tools like JIRA. We keep track of projects there, contact persons, and industry details. It works well as a snapshot of information for employees who may not know a customer well. We also track customer specific development in cases here. And we take full advantage of the dashboard functionality and reports. We have several reports that are used on a daily basis by upper management to track sales progress, customer support efforts, and overall success of business lines. It's a good tool for pulling together complex information across the divisions of our company. We've had success building out functionality in the platform over time.
Pros
  • Customer Profiles
  • Linking to other applications
  • Reports
Cons
  • Saving your session
  • Easy to share pages
  • Intuitive design
Likelihood to Recommend
Salesforce is a great tool for companies looking to collect data about their relationships with customers. It also scales well as your company grows. But it's not always easy to set up or use. You're going to need to keep your asks simple and you may want to consult with an expert to ensure you're setting up your custom instance in a way that you can modify over time.

Best of both worlds-Salesforce1 and Mobile SDK!!!

Rating: 7 out of 10
Incentivized
December 27, 2017
LB
Laveena Bachani
Software Engineer
Arizona State University (Computer Software, 501-1000 employees)
Vetted Review
Verified User
Salesforce Lightning Platform
1 year of experience
View profile
Use Cases and Deployment Scope
Mobile App Development.
Pros
  • Powerful Low-Code Platform with metadata
  • Less expensive
  • All the mobile resource integration for easy development
Cons
  • Too many features on one platform
  • Less flexibility in terms of UI
  • Very limited with Salesforce1
Likelihood to Recommend
First time offered, Salesforce SDK with Salesforce1 provides best of both worlds, Easy to build the application. One of the most important flexibility it provides is to choose between Salesforce1 and Salesforce SDK. If you want to build mobile applications, Everything that has been provided with Salesforce App cloud already existed. But with Salesforce App cloud everything is provided under one umbrella.

Salesforce- Lightning Strikes Twice

Rating: 7 out of 10
Incentivized
November 23, 2021
Verified User
Engineer in Engineering
Telecommunications Company, 11-50 employees
Vetted Review
Verified User
Salesforce Lightning Platform
3 years of experience
Use Cases and Deployment Scope
We converted over to the Salesforce Lightning Platform from the standard cloud over the past few years- and appreciated many of the changes it brings with it. It's not across the entire organization just yet, but it does help in streamlining the Salesforce experience and make integration a little bit easier.
Pros
  • Ease of use.
  • Clean interface.
  • Good integration and sandbox.
Cons
  • Interface can be TOO simple at times.
  • Some previously available options are hard to find.
  • Specific workflows can be challenging to create.
Likelihood to Recommend
Salesforce Lightning is definitely well suited when it comes to regular day-to-day tasks such as ticketing and sales workflows. It was a bit of a tough transition as the 'cleaner' interface can make it harder to find options/dropdowns that were more front and center in the App Cloud version.

SFAC is Wonderful

Rating: 8 out of 10
Incentivized
July 05, 2019
HA
Hayden Anderson
Senior Enterprise Account Development II - Team Lead
Lucid (Computer Software, 501-1000 employees)
Vetted Review
Verified User
Salesforce Lightning Platform
1 year of experience
View profile
Use Cases and Deployment Scope
Salesforce and the app functionality is being used by our developers, SE, and sales ops organizations extensively. The creation of integrations, dashboards, and more have been used to create more accountability and transparency within our organization. Aside from those pain points being resolved, it also helps our executive and management teams stay on the same page in regards to progress in various areas.
Pros
  • The creation of integrations, dashboards, and more have been used to create more accountability and transparency within our organization.
  • It also helps our executive and management teams stay on the same page in regards to progress in quota attainment and more.
  • Having the flexibility to create and customize our instance internally and externally is a huge win here.
Cons
  • Training and access to non-admins seems very limited and hard to find.
  • Resources are hard to locate at times.
  • Escalation paths when problems arise are unclear to lower-level users and others receiving the finished products.
Likelihood to Recommend
It helps bring mobile, social, and other cloud platforms together into one place. This enhances the CRM experience enormously. It is especially helpful for developers and product owners working with SFDC and Salesforce Lightning/Heroku.

Lightning Fast With Thunderous Analytics!

Rating: 9 out of 10
Incentivized
December 04, 2019
Verified User
Employee in Marketing
Computer Software Company, 51-200 employees
Vetted Review
Verified User
Salesforce Lightning Platform
2 years of experience
Use Cases and Deployment Scope
Salesforce Lightning is used by our Sales Development, Account Executive, Account Management, and other Managerial teams. It allows us to organize all leads and accounts in one space. This gives full insight into all conversations had with the client from the moment they are a prospect until the very end (though hopefully there is no end once they are a client). In a business where turn over happens relatively frequently, it keeps our Sales Development Representatives in the loop so that they can continue engaging clients thoughtfully even if the previous SDR has left or been promoted. It also allows for easy communication between Customer Success associates and Account Executives on the off chance that any issues arise.
Pros
  • Organization.
  • Analytics.
  • Ease of use.
Cons
  • Integrating marketing initiatives.
  • Creating specific search reports.
  • Customization of fields.
Likelihood to Recommend
It is well suited for larger companies. My company has over 10,000 business clients and tenfold of that, minimum, in the pipeline for outreach. If your business is just starting out then Salesforce Lightning may not be the right fit for you, as there will be a lot of information that may not be worth the cost of the platform. There needs to be someone dedicated to customizing the platform for your needs, which may be an unwise use of funds for the smaller startups.
Return to navigation