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Salesforce Partner Management

Salesforce Partner Management

Overview

What is Salesforce Partner Management?

Salesforce Partner Management is a partner relationship management (PRM) software solution offered by Salesforce.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Essentials

$25

Cloud
per month per user

Professional

$75

Cloud
per month per user

Enterprise

$150

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.salesforce.com/products/sale…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month per user
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Product Details

What is Salesforce Partner Management?

Salesforce Partner Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Salesforce Partner Management is a partner relationship management (PRM) software solution offered by Salesforce.

Salesforce Partner Management starts at $25.

The most common users of Salesforce Partner Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(43)

Attribute Ratings

Reviews

(1-13 of 13)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's good to keep a track of partners and distribute leads to them. If they use the same system, it's easier for them to keep a check on leads. We need to have a separate way of handling them and assigning MDF to them. They even allow us lead integration which is the best thing any marketer/salesperson wants with a good UI.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
For partners on-boarding and information sharing this tool is a perfect fit. It also fits well for admin users as it helps to consolidate all information in one place with most common integrations being supported by Salesforce. So far we've been dipping our toes with this product, but in the future look forward to expanding on functionalities that we utilize in business processes.
Nathaniel Sintros | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The Salesforce Partner Management is most useful for those already using Salesforce to intake partner data straight into their Salesforce org and process it as needed from there. It streamlines the opp reg process and makes it easy to track every piece of partner data we have. If you don't use Salesforce, you shouldn't use the Salesforce PRM and should explore other solutions
Fabricio Velasco | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If your business relies on resellers, distributors or partners to sell your products in certain territories and your company CRM is Salesforce, using the SFA Partner Management to integrate would be the logical choice as you can keep your Salesforce CRM as the "source of truth" for your business without having to use multiple tools and systems.
Rakesh Sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Recently we suffer some data insight and visualization-related issues in our organisation that reduces productivity and ROI. With the help of Salesforce, it is very easy to relationship management with Channel Partners and tracks the overall process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you have a multi-channel environment with branches and partners and subcategories, all and all, any complexity to your sales/customer including external partners/vendor or associate for an ongoing business deal, this tool could be for you if you don't want to miss any bottleneck or broken process. You also want to make sure everything is shared, transparent and track, that tool with offer you the perfect foundation for trust.
Marisa Laycock | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It makes it easy to share information across the organization. Specifically, the search feature makes it simple to find info and detailed information about client interaction and stored notes that we have on that specific account. It is great that it has the ability to be customized, but the more you customize the less the organization and easy user interface goes down.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Salesforce Partner Management is a great tool for scenarios where a partner portal needs to be created in a quick and cost-efficient manner by teams that do not necessarily have a broad technical knowledge and when the time to market is key. In the situations where the use case is more advanced and cannot be covered by the out-of-the-box functionalities of SPM, then the tool is less effective.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
When managing different partner marketing campaigns, Salesforce Partner Management worked well. We were able to input multiple partners who were creating content and building advertising campaigns. We could also track the success of these campaigns. The entire partner lifecycle was self-contained.

the platform is less helpful when managing our own in-house campaigns, but that’s not what we primarily used it for.
Score 9 out of 10
Vetted Review
Verified User
If you use Salesforce you must use the Partner Management area to keep track of your most important partnerships. We had a few swings and misses with some important partners when we had employees leave and the handoff wasn't great. Now that we have a centralized system, the communication channels are clear as can be and everyone has access to the core vitals of our most important partnerships.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is very suitable when it comes to creating a bridge between HR and employees. It is a bit learning curve and it supports 24/7. Most of the dashboard features are not available to regular users. Data import and export performance and features need to be increased. Email, chat, and phone support to be more efficient.
Hayden Baker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you get a call and create a case and put in your notes you can save it and if it needs to go to a different department you can assign it to another queue and they can see it and see all the notes that went into the call. They will have everything they need and will not have to contact you for information.
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