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Salesloft

Salesloft

Overview

What is Salesloft?

Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks,…

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Recent Reviews

TrustRadius Insights

SalesLoft is highly recommended by users as a valuable tool for generating positive results and maximizing sales efforts. Users have found …
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Salesloft for all!

10 out of 10
June 16, 2023
Incentivized
Salesloft is perfect for my team to load up their cadences and complete their outreach. They are able to have everyone structured as well …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Salesloft?

Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Outplay?

Outplay helps sales reps book more meetings with a truly multi-channel sales engagement platform.

What is lemlist?

lemlist is an outreach platform that helps to start conversations that get replies from prospects. Sales teams of all sizes, startups, lead gen agencies, and entrepreneurs can use lemlist to grow relationships with their customers.

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Product Demos

Discovery During Demos w/ Shawn Fowler, VP Sales Enablement @ SalesLoft

YouTube

Demo Diaries: Ep 064 | "Cultivating Credibility to Start Out from the Crowd"

YouTube

SalesLoft Demo - Contact Importing

YouTube

Sales Tips: 3 Ways to Leverage Cadences as a Full-Cycle Sales Rep

YouTube
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Product Details

What is Salesloft?

Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win.

The vendor states thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.

Salesloft Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Demandbase Sales Intelligence, LeadLander, and Leadspace are common alternatives for Salesloft.

Reviewers rate Ease of integration highest, with a score of 8.7.

The most common users of Salesloft are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(765)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SalesLoft is highly recommended by users as a valuable tool for generating positive results and maximizing sales efforts. Users have found SalesLoft to be particularly helpful in reaching their target audience and streamlining communication efforts through cadencing. This allows sales teams to track the success of calls and emails, ensuring that prospects don't fall away or get lost in the shuffle. SalesLoft not only minimizes time spent on tracking and emailing prospective clients but also provides organizational tools to create and manage specific outreach campaigns. It saves significant time and effort by automating tasks such as dialing, emailing, call logging, and disposition standardization for sales departments. Users praise SalesLoft for its efficiency in managing workflow, hitting call targets, and targeting the correct contacts. The software also facilitates collaboration among team members and integrates well with other CRM platforms like Salesforce. Overall, SalesLoft addresses key business problems such as maximizing time, providing data insights, simplifying processes, enhancing collaboration, and improving the entire sales experience from prospecting to engagement with customers.

Based on user reviews, users highly recommend investing time in onboarding and training to ensure success with SalesLoft. They emphasize the importance of integrating SalesLoft with a CRM like Salesforce and comparing it to other competitors in the market. It is suggested to get comfortable with SalesLoft's support system and take advantage of the team and resources provided by SalesLoft. One person should become a SalesLoft expert for questions and training.

Users advise starting slow with SalesLoft and implementing advanced features gradually. Thoroughly understanding SalesLoft's intended use before purchasing is key. It is recommended to define cadences and lead status in advance for a smoother implementation process. Users suggest reaching out to SalesLoft support for assistance in certain areas.

Users believe that SalesLoft is a must-have tool for personalized high-value service sales. They highly recommend it for driving quality meetings and pipeline, as well as for targeted email campaigns. Users advise going through the full demo to discover hidden features and defining lead statuses in advance for better utilization. It is suggested to be prepared to answer questions from sales reps, attend onsite training, and be patient during the implementation process.

Overall, users find SalesLoft to be a valuable tool for sales development teams, lead generation, automation, managing prospects, and organizing outbound teams. They appreciate its philosophy of sincere outreach at scale and recommend committing to utilizing it to its full potential. While occasional glitches are noted, users consider SalesLoft a sound investment worth exploring despite some limitations.

Attribute Ratings

Reviews

(1-25 of 233)
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October 04, 2023

Best CRM for Midmarket

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Analytics on sequences
  • Live activity feed
  • Sequence A/B/C Testing
  • Extension on gmail could operate better
  • linkedin integration is not helpful
  • contact data would be great
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Cadences
  • Dialer
  • Email open notifications
  • metrics
  • The dialer number occassionally is different than what we built, this causes confusion and us getting tagged with "SPAM". To Saleslofts credit, they addressed it immediately and it's gotten much better.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Total count of activities per team and per rep
  • Cadence
  • Tags used are really helpful
  • Multi select option is not available
  • Cannot make any field mandatory
  • Selecting multiple tags at once
Dan Erenberg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Account Based Management - Messaging
  • Cadence structuring and providing insights into outbound efforts
  • Provides a cohesive dashboard and eliminates the need to jump across screens
  • Deploying AI recommendations for messaging to avoid spam filters
  • Integrate data partners outside of Sales Navigator
  • Incorporate SMS capability
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Cadence organization.
  • Note-taking and task follow-up.
  • Reporting (optimal call time, pipeline/ contact adds, email/cadence success rates).
  • Calendaring -- specifically ensuring credit is properly aligned when trying to calendar for sellers as a BDR -- even when using a booking/ calendar availability link (a seller's link -- this is the trouble spot from what I recall and why we can't use some of the helpful link scheduling tools in our org).
  • Would love to set up some report automation on the management side -- where specific things could be sent to me (e.g., I would love to set up a report that would auto-populate to show how many dials were completed during a power-hour/blitz period that would hit my alerts in the UI or be sent to email/Slack automatically).
  • A manager-specific view/home screen would be nice but not essential.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The use of cadences allows my team to quickly process calls that have been prequalified by our filters in Salesforce
  • The live call coaching with "drop in" capability has been useful for quality checking the calls, while allowing us to steer a call in a particular direction if necessary
  • Opportunity management has been our pain point with SalesLoft from the start. With the acquisition of Costello, we hope they will be able to close the gap.
  • The import process from Salesforce into SalesLoft can be problematic, but it allows for an additional layer of scrutiny in our qualifying stage.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The powerdialer in Salesforce is really nice. Not having to hop back and forth between SL and SF
  • The cadences are easy to set up and use.
  • It's nice to be able to utilize other reps cadences when you see they are performing better than yours.
  • It would be really nice if Salesloft automatically imported people in to Salesforce or reduced the amount of clicks it took to import someone. That can be a bit time consuming
  • It would be nice if you could see high level metrics instead of having to click into each cadence or each rep
Score 8 out of 10
Vetted Review
Verified User
  • Automates email.
  • Sending emails as per the prospects timezone.
  • It Integrates with LinkedIn sales navigator and you can send connection requests directly from sales loft.
  • Track performance of each cadence.
  • User Interface and User Experience.
  • Better detection of out of office email.
  • Option of call steps to be shown on Saturday and Sunday as well as there are some market which is open on Sunday as well - (example Dubai).
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Easy Cadence Creation: It is relatively simple to create cadences that different teams can use to share information with clients and prospects. This can be used to invite people to webinars, follow up from conferences, or assist with both inbound or outbound prospecting efforts.
  • Provide Snippets or Templates: It is really easy to create both templates and snippets that the team can use. This provides flexibility with how we can work with the needs of each individual team member.
  • Integrate with Salesforce: We utilize salesforce and overall it has been a relatively easy integration.
  • Analytics - There is a lot to be desired in their reporting platform. This is a massive issue in my opinion because really the tool should be used to help identify areas of opportunity, but even with the .csv files, there is a lot to be desired. Most of the analysis we do is still manual.
  • Managing teams - In an ideal world, we should be able to group by sub-teams and that way each team won't see every single template. Right now it is impossible to do this without creating a huge mess. Better permissions and grouping would be ideal.
  • Variable Tags - I think it would be great to have areas that you can leave "blank" that don't tie back to salesforce. This would make it easier to ensure email templates get customized before deployed.
Score 7 out of 10
Vetted Review
Verified User
  • Live feed
  • Measuring engagement
  • Cadence guidance
  • Sync with Salesforce
  • Support is heavily lacking
  • Errors with Outlook that no one seems to solve
  • Full dashboard metrics in Salesforce
  • Discrepancy in engagement numbers
  • Unable to export much of the info to Excel
June 18, 2021

SalesLoft is great!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Being able to script out reps written communication
  • Maximize time by scaling an outreach effort but still making it look personalized
  • Understand what emails and steps of a cadence are ineffective and need to be replaced.
  • Billing is normally clunky and not responsive
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Email automation is a huge boon. Templates can be shared between different teams so something the outbound team has can certainly be used by the SDR team in certain cases.
  • Standardized call dispositions take the guesswork out of what happened on a call and ensure everyone is on the same page.
  • Provides a dialer that is connected directly to Salesforce so I can stay in Salesforce and not have to use a separate website or app to dial out.
  • The Salesforce sidebar could use some work. There's no option to sort due cadences by Time Zone without clicking through into the cadence. I would like the option to sort by Time Zone first.
  • There's no option for Canadian phone numbers for the local dialer. It always shows up as a Boston number, which weirds out my Canadian clients.
  • People are removed from a cadence the moment they respond to you via email. It's a pain to go back and add them back into the specific step of the cadence I have them in. I'd prefer the option to turn that on or off.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • E-mail function
  • Template creation
  • Endless amounts of cadence options to create based on any time of customer base
  • Dialer and logging features
  • TAGS being moved to the top of the contact screen for easier noticeability
  • The ability to add a couple of contacts to one contact page - for example, Buyer & department manager, both names on one contact page with email addresses
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It sends out emails after each other; they do not get blocked from institutes if you send them to more people in one institute
  • It is easy to use in a team
  • The templates are great to share between colleagues
  • I would like to have an Excel upload possibility
  • More emails per day would be great
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