Salesloft - Great for Sales Teams
Salesloft is our main sales engagement tool. We use it for all our cadencing to new prospects and renewing customers. Over 200 reps are …
Overview
What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks,…
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What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do…
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Product Demos
Discovery During Demos w/ Shawn Fowler, VP Sales Enablement @ SalesLoft
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Demo Diaries: Ep 064 | "Cultivating Credibility to Start Out from the Crowd"
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SalesLoft Demo - Contact Importing
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Sales Tips: 3 Ways to Leverage Cadences as a Full-Cycle Sales Rep
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win.
The vendor states thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.
The vendor states thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.
Salesloft Competitors
Salesloft Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS |
Frequently Asked Questions
Reviewers rate Ease of integration highest, with a score of 8.7.
The most common users of Salesloft are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
SalesLoft is highly recommended by users as a valuable tool for generating positive results and maximizing sales efforts. Users have found SalesLoft to be particularly helpful in reaching their target audience and streamlining communication efforts through cadencing. This allows sales teams to track the success of calls and emails, ensuring that prospects don't fall away or get lost in the shuffle. SalesLoft not only minimizes time spent on tracking and emailing prospective clients but also provides organizational tools to create and manage specific outreach campaigns. It saves significant time and effort by automating tasks such as dialing, emailing, call logging, and disposition standardization for sales departments. Users praise SalesLoft for its efficiency in managing workflow, hitting call targets, and targeting the correct contacts. The software also facilitates collaboration among team members and integrates well with other CRM platforms like Salesforce. Overall, SalesLoft addresses key business problems such as maximizing time, providing data insights, simplifying processes, enhancing collaboration, and improving the entire sales experience from prospecting to engagement with customers.
Based on user reviews, users highly recommend investing time in onboarding and training to ensure success with SalesLoft. They emphasize the importance of integrating SalesLoft with a CRM like Salesforce and comparing it to other competitors in the market. It is suggested to get comfortable with SalesLoft's support system and take advantage of the team and resources provided by SalesLoft. One person should become a SalesLoft expert for questions and training.
Users advise starting slow with SalesLoft and implementing advanced features gradually. Thoroughly understanding SalesLoft's intended use before purchasing is key. It is recommended to define cadences and lead status in advance for a smoother implementation process. Users suggest reaching out to SalesLoft support for assistance in certain areas.
Users believe that SalesLoft is a must-have tool for personalized high-value service sales. They highly recommend it for driving quality meetings and pipeline, as well as for targeted email campaigns. Users advise going through the full demo to discover hidden features and defining lead statuses in advance for better utilization. It is suggested to be prepared to answer questions from sales reps, attend onsite training, and be patient during the implementation process.
Overall, users find SalesLoft to be a valuable tool for sales development teams, lead generation, automation, managing prospects, and organizing outbound teams. They appreciate its philosophy of sincere outreach at scale and recommend committing to utilizing it to its full potential. While occasional glitches are noted, users consider SalesLoft a sound investment worth exploring despite some limitations.
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September 10, 2020
To Loft or Not To Loft--That is the Question
SalesLoft is currently being used for email tracking, setting calendar appointments with prospects and clients, making outbound calls, setting up and executing cadences for outreach, and tracking analytics like open rates. It is being used across some Sales and Marketing teams in the U.S. It helps us track email opens, the best times to reach prospects and clients, and helps us measure our daily activities.
- Cadence Management - we can add and edit cadences based on a specific product line we want to sell or an event that our prospects and our reps attended.
- Activity Tracking - we can see all of the calls, emails, reminders, and tasks we have completed on an account or person basis.
- Templates & Snippets - we can easily create templates and snippets for common objections, questions, or ask for feedback.
- Dialer - we can use common dispositions to log calls, which allows us to track what types of conversations we're having, if at all.
- Dialer - I would love to see more call dispositions added in the future (like Connected-Spoke to Decision Maker or Connected-Call Back Tomorrow) because the disposition options are pretty limited and not useful for each call.
- Homepage Customization - I would love to see more options to customize the home page (colors, backgrounds) to make the Dashboard more unique for each user.
- Dialer - There should be an option to disable call recordings permanently instead of having to click on the recording icon every time you don't want to record a call.
- LinkedIn Integration - Sales Navigator is currently linked to SalesLoft but it would be great if any Premium subscription was supported by the tool.
June 24, 2020
New to SalesLoft but loving it!
Currently, SalesLoft is being used in Sales Development and on select Sales Teams. SalesLoft allows us to identify high performing cadences/email templates to maximize effectiveness in our messaging. The analytics also help with coaching individual contributors by highlighting key areas of success and areas where additional development is needed.
- Analytics helps highlight areas of strength/weakness with each user.
- Conversation intelligence provides a range of tools for helping to coach individual users to be more effective in phone conversations.
- Integration with Salesforce allows for streamlined documentation (logging notes in SalesLoft automatically logs notes to Salesforce).
- The ability to drill deeper into reports would be beneficial. One example would be to run a report of Connected calls that were unsuccessful so that those calls could be reviewed easily and feedback provided to the user.
- The ability for other users to see "reminders" on specific contacts within accounts would be helpful in providing transparency to other users so that we avoid stepping on each other's toes as much as possible.
June 16, 2020
SalesLoft Review
SalesLoft is used to help support Sales teams and develop new business. The software helps sales manage their time and keep track of opportunities and pipelines. I’m not sure how it is being used across the business as a whole as I am just an end-user.
- Helps you to keep track of prospects
- Helps you to create an engagement plan for new business prospects
- It would be much easier if you could import accounts as well as contacts
- Mass import from Salesforce
- Improvements to the app - call recording, cadence step visibility, etc.
June 16, 2020
SalesLoft puts the person back into salesperson
SalesLoft is being used by our Digital Sales organization in the US, EMEA, and APJ. These teams cover small and medium businesses and Mid Market. It easily tackles insight into all sales engagement and provides analytics that allows us to correlate actions to successes.
- Cadences
- Intelligent automation
- Sales engagement
- Call and email coaching
- Some limited analytics
- Less complex automation possibilities
June 16, 2020
SalesLoft Touchpoints Benefiting Client Experience
Specific to my sales team at Nielsen, I use SalesLoft to track and send email cadences for upcoming data changes and sales offerings.
- Real-time management and reporting when clients read emails
- Scheduling calls with calendar functions
- Sharing cadences/templates with team members
- I find the dialer feature confusing.
- More editable fields within cadences to create more personalization
April 03, 2020
Love SalesLoft!
Salesloft is being used as a tool for recording emails and calls. We also use it to set prospects up on cadences. This is being used primarily by the business development department (sales development representatives and account development representatives). The business problem it addresses is tracking daily activity and reaching out to prospects on a consistent basis.
- Accurate loggings.
- Integrating with sales force.
- Providing a phone number for reps to call prospects.
- Cadences steps are missed sometimes.
- Sending emails to prospects who have requested unsubscribe.
- Automated emails sometimes fail to send.
April 03, 2020
Salesloft: An exceptional tool
It is used in by the sales team here at Mavenlink. I would say about 100 users or so. It streamlines and consolidates the outreach process. It allows you an area to build out and plan your outreach. It makes it easy to collaborate with other members of the sales staff as well.
- Collaboration
- Streamlining the outreach process
- Difficult to create prospect's profiles.
- Sometimes I experience bugs with the "Do Not Contact" feature.
April 01, 2020
A great SDR solution and good bang for the buck!
Salesloft is being used by the SDR team. We use it to manage all our leads through the entire nurturing process. We run multiple step outreach cadences through SL incl. social media, emails, and calls. It is also our primary system to set tasks and reminders. It fully integrates with Salesforce, LinkedIn, Gong etc.
- Multiple step cadences.
- List tasks in order of date due.
- In program caller is great.
- Tasks become current at due date but not specific time.
- Cadences cannot be paused.
- Cannot categorize tasks according to priority.
March 31, 2020
SalesLoft: Clunky, But Best Option
I use SalesLoft a lot--for email tracking, mass email blasts, phone calls, etc. It helps organize our call lists and cadences in a way that would otherwise be chaotic.
- Analytics
- Cadence writing
- Call recording
- Live call studio
- Team collaboration
- Speed of use
- Program runs VERY heavy. Do not open more than 1additional tab.
- Clunky UX. After you hang up and go to enter the call details, the cursor automatically moves back to the dialer, so you end up typing in the dialer. Very frustrating
- Sent an email blast yesterday and didn't realize until I got an unsubscribe request that some of the emails had the wrong names.
March 31, 2020
SalesLoft Review
We use SalesLoft on the sales team and customer success team. I am on the sales team as an SDR. We use it to streamline outreach to prospects.
- streamlines outreach
- enablement for templated responses
- organizes tasks
- it doesn't work a good chunk of the time - a lot of technical difficulties
- templates' formatting sometimes off
- would be nice if there were more reporting capabilities
March 24, 2020
Making the Push
Below are the teams that use SalesLoft and how they use it.
- Sales Development: Prospecting
- Account Executive: Prospecting + Handoff to CS
- Customer Success: Proactive Renewal / QBR check-ins
- Rev Ops: Inbound Automation Rules / Funnel Stamping (MQL + Activity Logged + Reply) / Activity Tracking
- Sales Development: Prospecting
- Account Executive: Prospecting + Handoff to CS
- Customer Success: Proactive Renewal / QBR check-ins
- Rev Ops: Inbound Automation Rules / Funnel Stamping (MQL + Activity Logged + Reply) / Activity Tracking
- Automation rules for inbound
- In our 11-100 segment, we increased our MQL to opportunity by 6%, which led to a 2.5x increase in revenue. The only change was consistent follow up via cadence through automation rule.
- Activity tracking
- Consistent activity tracking is table stakes
- Dialer is of terrible quality
- Our ICs all complain about tactical things like when you paste text into an email it blows up the pictures.
- Calendar
- Analytics: I want to see entered into cadence + first step complete + total removed from reply. Not reply by total email volume. Want to report on automated vs none automated activities not just total. Use the naming convention to do this.
March 10, 2020
SalesLoft is an easy-to-use product
SalesLoft is being used in our Sales Development department as an outreach strategy to contact and track new customers. It's paired with Salesforce, our CRM platform.
- Cadence starts.
- Partners with CRM for contract capture information.
- Organization.
- Quality of calls.
- Occasional downtime.
- More features.
March 09, 2020
A Must-Have
We use SalesLoft to keep track of our sales prospects. We use it to track and make calls, send and track emails, send text messages and automate outreach efforts to drive sales. SalesLoft has helped us keep track of not only our individual daily and weekly activities but our team activities as well. With SalesLoft we can easily review performance metrics.
- Ability to automate emails based on actions.
- Ability to track the number of actions on prospects.
- Easily create email templates and share it across the entire network.
- Able to track if an email has been opened and viewed.
- Only integrates with Sales Navigator Team.
- On occasion people you've dialed complain that they can't hear you.
- Answering incoming calls is not an easy task.
March 06, 2020
Review of SalesLoft
I think that it is a great tool to be able to scale my outreach whether that be via email, phone, LinkedIn, or gift sending. It helps me keep track of my leads and accounts and is a much better tool than Gmail. Syncs mostly directly to Salesforce so that helps relieve the administrative burden too.
- Scale
- Ease of use
- Sometimes hard to import leads from SFDC
- Speed
March 04, 2020
SalesLoft : A great way to do outreach!
SalesLoft is being used by our business development team as the primary CRM. We are using it to track prospects, call, and email prospects, as well as to track a lot of data. It addresses our need to keep prospects organized and in the right cadences as we are reaching out to them.
- Data tracking--it does a really great job of providing insights on calls, emails, and cadence
- Task organization--it breaks tasks down by cadence, step, and how many people are in each task.
- Great LinkedIn integration--for a company that uses LinkedIn quite often, SalesLoft provides great access to LinkedIn within its platform.
- Their pass-through quality could improve. It seems that we have had a lot of trouble with the pass-through quality being inconsistent.
- Quickly adding people back into cadences at a certain step takes a little longer than other products we have used in the market.
- The reminder system is good, but not great. It just sends one notification if you are in the system. It would be nice if it set it as a task like all other cadences.
February 20, 2020
SalesLoft - The total prospecting package!
SalesLoft is being used by both the sales and business development teams. We were looking to be able to seamlessly track our email and call efforts in Salesforce initially, but then saw the other capabilities that SalesLoft had to offer. We have multiple drip campaigns set up, and also listen to our recorded calls to make sure reps are following proper guidelines.
- Gives reps plenty of time back in the day by not making them either write multiple emails or have to manually enter those emails for tracing purposes.
- Allows for coaching on call etiquette by listening to recorded calls.
- Some out of the box options for dropdown fields aren't very useful.
- Could use a better integration with LinkedIn to track everything done through them.
February 18, 2020
SalesLoft: The Ultimate Sales & Marketing Tool!
SalesLoft was introduced to our sales, marketing, and business development organizations to effectively and efficiently run sales and marketing campaigns. SalesLoft enabled our teams to reach more people and track our meeting notes/email correspondence better than any other product we assessed. It allows individuals to send mass amounts of emails, allowing for full customization or using boilerplate emails, and track whether recipients were opening, reading, clicking on links, or forwarding emails.
- SalesLoft sync'd extremely well with Outlook and Salesforce, allowing all communications with clients to be properly stored and tracked. You can also call contacts and log your meeting notes all from SalesLoft.
- SalesLoft allows you to see whether recipients of your emails are opening, clicking, or forwarding your emails. I am unaware of other products that offer such great insights.
- Linking contacts to their LinkedIn profiles is a bit arduous.
- Being able to share lists or campaigns with other team members is also a bit clumsy and not as intuitive.
February 14, 2020
Game changer for efficiency and earning new business
SalesLoft if being utilized by prospecting teams. It expedites call speed and notation in Salesforce. It also provides insight for tracking engagement of opportunities through the sales process.
- SalesLoft allows others to schedule meetings with you through a link. I have used this functionality previously in Outlook, but never had responses. With SalesLoft, I get frequent meetings set through the link. No more "back and forth - calendar bingo" to find a date/time that works for all parties.
- SalesLoft easily allows me to segment my day by task, message, prospect type, and keeps me delivering a singular message without constantly "switching gears." When I log into SalesLoft. My day is all set out for me.
- Contacts don't always get correctly mapped to their account and need to be connected afterward.
- The ability to see when meetings have been rescheduled on the "meetings" tab of a contact would be helpful.
February 12, 2020
SalesLoft keeps you focused and on task = $$$$$
Salesloft is being used as the primary prospecting tool for inside and outside sales. It allows salespeople to organize their prospecting activities through the use of various "cadences," which are comprised of different prospecting steps. This allows salespeople to be more targeted with their prospecting and scale certain messages. It is also integrated with SFDC so all of your activity is automatically recorded there as well. Sales management can run various reports to determine which campaigns are working and which ones needed some re-tooling.
- Organizing prospecting steps for sales plays and timing them strategically (e.g. e-mail, calls, Linkedin messages).
- Seeing which of your prospects are opening and viewing messages/mktg collateral.
- Automatically purging bad data once it is identified (e.g phone numbers, e-mails, no longer with company).
- Some kind of A.I. that will recommend certain messaging based on vertical?
February 12, 2020
SalesLoft Works Great for an Individual
SalesLoft is going great for me at Altair. It's being used across the whole Sales department. Being able to send hundreds of emails that quickly has saved me hours and hours. Being able to track my team's progress (sent, opened, clicked) helps me hold them accountable and help improve their process as well.
- Keeps track of opens, clicks, and replies.
- Looks like a real email, not spam.
- I'd like to be able to email only the people who open an email in the cadence.
- Clearer error messaging when importing people via CS. It's not always clear how to fix the problem.
February 12, 2020
Get your sales with SalesLoft!
It is used by our sister company, Skillsoft. At SumTotal, we are piloting the program. For me, it is an excellent way to stay on top of my sales cadences, and automatically be directed to who I need to reach out to next from my prospecting list. It helps to address tackling one's pipeline, staying visible in front of prospects, and to ultimately secure a meeting.
- Ability to create multiple cadences.
- Integration capabilities into Salesforce, Sendoso, and LinkedIn Navigator.
- By the time I am able to schedule a meeting with a prospect, at that juncture, I would prefer to use Outlook. It would be great to have a plug-in that allows me to click and sync the respective appointment from Outlook to SalesLoft. Often, I inadvertently end up replicating the appointment, and the prospect gets 2 meeting appointments from me for the same meeting.
- Sharing prospects across 2 sister companies can be challenging. I lost some of my sales cadence history when a rep. from my sister company created a new cadence with the same prospect. I think that they may have inadvertently deleted my cadence, and so then I had to build a "new-not-new" one to show that I had it previously in the system. It was very messy.
January 31, 2020
Quick and easy
SalesLoft is being used on the Sales team by our inside sales reps. It helps the team to quickly send emails and edit them faster with the "Snippets" feature. It also sets up calls quicker and allows the team to plug in call notes as they are on the phone. It gives managers good insight as well to see how the team is staying on top of their email cadences and if their emails are even getting viewed.
- Quick outreach with mass email sending.
- Organized call set-up so the team can easily plug notes in.
- We work in healthcare and the companies are captured by email handles and the companies that auto-populate is not always right.
- More insight into key words in subject lines that get opened.
January 16, 2020
Salesloft: sell more sales.
Salesloft is being used to manage cadences and automate processes to prospects.
- Automating processes such as sending emails or making calls.
- Organizing your leads.
- Disqualifying leads as fast as possible.
- The call button when making a call goes immediately to the call instead of loading a number.
- Not accounting for an extension
- Bad reception
January 11, 2020
Salesloft User
Salesloft was a good tool for what I needed. Got the job done.
- Helped drive inquiries
- Converted leads
- Keep refining the UI
- More integrations
January 02, 2020
BDR using SalesLoft Daily
The sales department at my company uses it to record my daily calls, engage current and potential clients and organizations, and organize outbound phone and email campaigns for our team members. I use Salesloft every day to manage my workflow and ensure I am both hitting my call numbers and targeting the correct contacts.
- Call recording
- Local dialing
- Dialer functionality is limited/buggy, must use the dial out to my cell phone function.
- Could use more detailed options to tag completed calls.