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Salesloft

Salesloft

Overview

What is Salesloft?

Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks,…

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Recent Reviews

TrustRadius Insights

SalesLoft is highly recommended by users as a valuable tool for generating positive results and maximizing sales efforts. Users have found …
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Salesloft for all!

10 out of 10
June 16, 2023
Incentivized
Salesloft is perfect for my team to load up their cadences and complete their outreach. They are able to have everyone structured as well …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Salesloft?

Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Outplay?

Outplay helps sales reps book more meetings with a truly multi-channel sales engagement platform.

What is lemlist?

lemlist is an outreach platform that helps to start conversations that get replies from prospects. Sales teams of all sizes, startups, lead gen agencies, and entrepreneurs can use lemlist to grow relationships with their customers.

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Product Demos

Discovery During Demos w/ Shawn Fowler, VP Sales Enablement @ SalesLoft

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Demo Diaries: Ep 064 | "Cultivating Credibility to Start Out from the Crowd"

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SalesLoft Demo - Contact Importing

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Sales Tips: 3 Ways to Leverage Cadences as a Full-Cycle Sales Rep

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Product Details

What is Salesloft?

Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win.

The vendor states thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.

Salesloft Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Demandbase Sales Intelligence, LeadLander, and Leadspace are common alternatives for Salesloft.

Reviewers rate Ease of integration highest, with a score of 8.7.

The most common users of Salesloft are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(765)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SalesLoft is highly recommended by users as a valuable tool for generating positive results and maximizing sales efforts. Users have found SalesLoft to be particularly helpful in reaching their target audience and streamlining communication efforts through cadencing. This allows sales teams to track the success of calls and emails, ensuring that prospects don't fall away or get lost in the shuffle. SalesLoft not only minimizes time spent on tracking and emailing prospective clients but also provides organizational tools to create and manage specific outreach campaigns. It saves significant time and effort by automating tasks such as dialing, emailing, call logging, and disposition standardization for sales departments. Users praise SalesLoft for its efficiency in managing workflow, hitting call targets, and targeting the correct contacts. The software also facilitates collaboration among team members and integrates well with other CRM platforms like Salesforce. Overall, SalesLoft addresses key business problems such as maximizing time, providing data insights, simplifying processes, enhancing collaboration, and improving the entire sales experience from prospecting to engagement with customers.

Based on user reviews, users highly recommend investing time in onboarding and training to ensure success with SalesLoft. They emphasize the importance of integrating SalesLoft with a CRM like Salesforce and comparing it to other competitors in the market. It is suggested to get comfortable with SalesLoft's support system and take advantage of the team and resources provided by SalesLoft. One person should become a SalesLoft expert for questions and training.

Users advise starting slow with SalesLoft and implementing advanced features gradually. Thoroughly understanding SalesLoft's intended use before purchasing is key. It is recommended to define cadences and lead status in advance for a smoother implementation process. Users suggest reaching out to SalesLoft support for assistance in certain areas.

Users believe that SalesLoft is a must-have tool for personalized high-value service sales. They highly recommend it for driving quality meetings and pipeline, as well as for targeted email campaigns. Users advise going through the full demo to discover hidden features and defining lead statuses in advance for better utilization. It is suggested to be prepared to answer questions from sales reps, attend onsite training, and be patient during the implementation process.

Overall, users find SalesLoft to be a valuable tool for sales development teams, lead generation, automation, managing prospects, and organizing outbound teams. They appreciate its philosophy of sincere outreach at scale and recommend committing to utilizing it to its full potential. While occasional glitches are noted, users consider SalesLoft a sound investment worth exploring despite some limitations.

Attribute Ratings

Reviews

(126-150 of 233)
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December 29, 2019

SalesLoft Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Each department in our company utilizes the system with different areas of priority. However, as a BDR, this system is critical in keeping my daily activity focused and organized to maximize task productivity. It allows me to conveniently map the progress with each potential client by tracking connections and setting reminders to reduce human error.
  • Modify cadences to our company needs.
  • Search specific accounts or contacts easily.
  • I wish there was a better way to post a note in the activity log.
  • Edits that I make to the previous call log do not show up on the main screen unless I look under the edit button.
SalesLoft is well suited for the cadence tracking we use it for. It allows me not only to track my activity levels with my prospects but also shows where or how they have responded to my contact with them by tracking email views and such. This allows me to better customize my work activities and increases the success of my activity.
Casey N. Corrigan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SaleLoft for our global SDR team to help us scale a quantity of quality for our outbound prospecting efforts. SalesLoft helps us orchestrate outreach across hundreds of companies and thousands of prospects in a smooth, coordinated approach that's enhanced by their data integration partners.
  • My team loves the way SalesLoft groups similar tasks (same touch plan, same step) together in "run step" buckets. It really helps them focus on similar types of tasks at the same time and scale personalization.
  • SalesLoft's platform approach is enhanced by data and content providers increasing its value.
  • On a non-product point, I've found SalesLoft's content resources to be a industry-leading. They are much more than a product company and add significant value and education to the sales development community.
  • The partner integration strategy is developing rapidly and some plug-ins have some smoothing out to make more stable and useful.
  • SalesLoft optimizes for personalization at scale. Some additional automation of dynamic field logic would help free up time for better personalization.
SalesLoft is much more of a sales engagement platform than sales automation. Put into the hands of well-trained SDRs, I don't think there's any stronger platform. However if a sole proprietor or time-strapped AE needed a tool to automate email sending, they wouldn't scratch the surface of SalesLoft and could use other options.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used on the Commercial team to be able to prospect at scale and track each rep's activities throughout the day.
  • Email and call tracking/recording.
  • Automating prospecting through cadences.
  • There are bugs quite often.
Suited for outbound teams that are looking to prospect at scale.
Molly Flores | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The majority of the organization. It allows us to reach out to prospects and partners in a timely manner, automatically logs activity in SFDC which saves our team's time and increases efficiencies, and allows us to test different initiatives and campaigns to understand what messaging is working.
  • Support for questions.
  • Cadence and template functionality.
  • Ability to toggle the call recording button "off" during a live call.
  • Voicemail box
Well suited: Sales outreach and pro-active account management outreach. Less appropriate: Some of our teams communicate with partners via email/chat but don't want to expose their assigned SalesLoft # to customers since that is not the appropriate channel for communication. Ideally, there would be a way to "mask" SalesLoft so our teams could still operate out of cadences.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Salesloft is being used in our organization in mainly our sales department. We began using Salesloft as our outbound sales team was growing and we needed to automate our touch-points with our prospects to make the team more efficient. There was too much manual work going into our approach to follow-up so we needed to find a tool to help.
  • Automated emails
  • Prompting next steps
  • Flexibility of workflows
  • Passing off of next steps to other reps
Salesloft is great for a growing sales organization that needs to scale and look to systems for efficiencies. It is a great tool to make the most out of your sales force and get through a high volume of activity. Allows reps to better plan their days and get through a large amount of work while still customizing reach-out.
December 19, 2019

SalesLoft is solid

Score 9 out of 10
Vetted Review
Verified User
Incentivized
SalesLoft is used by our entire commercial organization for email communication with customers and prospective customers.
  • Analytics
  • Success rate of outreach strategies
  • Salesforce integration
SalesLoft is great for outbound sales teams.
December 18, 2019

SalesLoft Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Salesloft is currently being used by the Marketing and Sales teams at PostBeyond. It is used primarily to schedule outbound cadences. It addresses the business problem of automating and coordinating outbound outreach calls and emails.
  • Analytics
  • Automation
  • Integrations
Appropriate:
  • outbound automation
  • email tracking
Less Appropriate:
CRM
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SalesLoft is being used by our specific BDR department, but not the entire sales dept. It assists with organization and creating cadences for outbound calls and emails. It gives us daily reminders to keep up with prospects and not let anything slip through the cracks. The local dial feature gives us a greater chance of connecting with prospects. The platform ultimately helps us maximize our client outreach without sacrificing too much time for customization.
  • Generate pipeline.
  • Engage prospects.
  • The local dial can be glitchy or cut out at times.
  • Well suited for generating pipeline growth by creating organized cadences.
  • We can see when a prospect is engaging with our emails so we can prioritize activities among prospects.
  • Call recording helps with coaching and improving.
December 18, 2019

SalesLoft Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
SalesLoft is used in conjunction with Salesforce by our BDR team and some of our Account Executives. It helps us maintain accountability by being able to create campaigns with due dates, and we love the ability to record our calls so we can listen back to them. Some of our team uses SalesLoft to set reminders and many of us save our email templates. I have also used the "book a meeting" link to help my BDR set meetings for me. It is a large part of our organization.
  • The use of campaigns in SalesLoft increases organization and efficiency.
  • The ability to see when a prospect is reading or clicking on your email is very helpful in seeing how effective your emails are.
  • The SalesLoft extension in Salesforce tends to glitch or delete call notes while you're typing them.
  • It doesn't help process duplicate accounts.
It was very helpful for people that spend a lot of time cold calling. It is also helpful for people who want to listen back to their calls and for those who want to easily save multiple email templates. It's also great for people that want to track analytics.
Cassara Healey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SalesLoft is being used by the entire Business Development Team. Although our team is on the smaller end (6 people and growing), we use Salesloft to help us achieve numbers that would be possible for a bigger team. It allows us to create cadences & workflows that better help us manage our time and our large potential client base. It's also tied in with Salesforce nicely, so when we get a lead and workflow it, the account executives on the other team can track all of our communications form SalesLoft in Salesforce, so there is no 'he said she said.'
  • It tracks how many times your email has been read, the location, and even down to the device.
  • Workflow cadences are easy to set up, and can be easily copied and implemented across a bigger team.
  • Our internet provider/firewall protection has a hard time allowing calls to go through. We normally cannot make calls from our laptops because of this. Although it's more on our own company end, I feel SalesLoft should have some additional workarounds for work environments like this.
  • If you open your own email, it tracks it as a view, and ultimately you can fudge your own numbers for open ratios. Guess who was top of their sales team for "emails opened" because of this minor overlook?
It's well suited for any business development team who needs to grow their numbers aggressively. The ability to create cadences, workflows, and collaborate on emails makes it easy for a team of any size to grow their business. It does take a bit of time to get used to, and a little bit of training, but I feel like any software that is too easy to learn probably doesn't have the functionality you need. SalesLoft is always adding to their platform as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SalesLoft is being used by our BDR team for inbound and outbound activities. SalesLoft solves the problem of ensuring a consistent buying experience for our future customers, as well as providing great visibility into team activity and effectiveness. One of the issues our team had was visibility into the timeliness of responses to inbound requests. By implementing an inbound cadence using some of SalesLoft's automation rules, the marketing team is able to have visibility and metrics around timeliness to response as well as how many touches it takes to book a demo.
  • Amazing interface. SalesLoft's user interface is one of the best I've seen from a SaaS product. This cut down my learning time dramatically and allowed me to get value quicker.
  • Variety of use cases. SalesLoft's core cadence functionality has more uses than the expected outbound calling approach. Their resources section has more ideas for those interested.
  • Customer Success. They have a good support team, but I wish I had a dedicated rep that was interested in our team's success.
  • License structure. I wish admin licenses for some users who do occasional check-ins didn't count the same as people making hundreds of calls.
SalesLoft is an amazing sales engagement and acceleration tool. This obviously makes it a key tool for outbound SDR/BDR teams that need to do prospecting and follow up. SalesLoft is also great for handling inbound requests or event follow up because the platform is designed for users to deliver a systematic and uniform message to their contacts.
December 18, 2019

Review of SalesLoft

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is currently being used by the sales team. It makes it easier to organize the sales process.
  • Notifies when a prospect opens, clicks a link, or responds to an email.
  • Integrates with SalesForces which is a CRM platform. This makes using both products very easy.
  • The softphone often glitches when there are a high number of contacts in the sidebar.
  • Cadences could be a lot easier to manage in regards to moving and adding contacts.
It's great for prospecting, but I don't think it's much of a CRM.
December 18, 2019

Great Software!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use SalesLoft every day at my job. Overall, this software has been a huge help in keeping accounts organized and has saved me hours of time. There is no doubt it's increased our companies sales by making it easy to keep up with all of our prospecting customers. This is definitely worth the investment!
  • Organization
  • User-friendly
  • Make it capable of adjusting cadence steps when there are accounts pending for that step.
I have hundreds of accounts to sort through. SalesLoft makes keeping them all organized extremely easy. I can keep everything in a cadence that tells me when each account should get a call or an email, and I can set reminders/tasks if any account needs special attention. It makes my job much easier and saves me a lot of time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SalesLoft is being used by the majority of our sales team. We use it to make the sales process function better, gather more data on our sales outreach, and because it patches a lot of the issues we have with the clunky, outdated Salesforce interface. The user experience and interface are leagues ahead.
  • The onboarding process was stellar and the best I have seen.
  • The user experience and interface are amazing and intuitive. It's easy to pick up and use.
  • I have yet to find any complaints, honestly.
If you use Salesforce, get SalesLoft. It takes the giant, clunky beast that is Salesforce and tames it as much as possible. I hope they expand into a full CRM because I'd use it in a heartbeat. Everything looks and feels like it should, and the onboarding and support team is stellar. I'd only not recommend it if your company is not yet ready to take advantage of analytics or have a high enough sales volume to justify purchasing yet.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SalesLoft is being used by our entire Business Development team as well as some of the Sales Team. For our Business Development Representatives, SalesLoft structures their entire day. Without SalesLoft, important tasks could easily fall through the cracks and get missed. We love that it can monitor our email analytics and notify us when someone has read, clicked on, or replied to our emails. SalesLoft saves me countless hours in my day and keeps my team on track.
We work with public safety departments. Many of these departments do not have a valid website, which prevents us from importing accounts from our CRM to SalesLoft--we are only able to import contacts at this time. The SalesLoft team has been more than helpful with this unique roadblock and has helped us find ways to work around it. At times, this can cause our work to be a little more cumbersome at the beginning of running a cadence, but in the long run, we are still saving an immense amount of time!
In all, the product and support we have received have been more than exceptional.
  • Email analytics.
  • Call recordings.
  • It provides the ability to import accounts based on any identifier other than URL.
  • The ability to merge duplicate contacts/people.
If you plan to call the same group of people consistently for a set amount of time, SalesLoft is more valuable than I could ever explain. I have worked in business development in the past and never had the opportunity to use a tool like SalesLoft. Our CRM had the ability to task you with phone calls throughout the day, but it never ran nearly as smooth as SalesLoft.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SalesLoft is a great tool that has helped our BDRs become more efficient and more aligned with our goal of generating pipelines more effectively and efficiently.
  • Syncing with SalesForce.
  • Making your cadences and outreach very customizable.
  • Identifying a point of contact for specific support and customer success questions.
SalesLoft is the best tool for a small or large team of BDRs. There is a lot of room to play and get creative.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses SalesLoft as our primary form of outreach acceleration and cadence building for our Business Development team. SalesLoft has completely changed the way we conduct and organize our outreach and has saved us countless hours of executing repetitive data entry tasks, by automating processes we previously had to do 1 by 1.
  • Cadence building capabilities
  • Tracking activity back to our CRM, Salesforce
  • The reporting and analytics are very limited of what is available in the software
  • There are limitations to what can be customized
SalesLoft is a great resource for SDR and BD teams that are looking to increase their outreach to prospects while automating some of the routine and manual tasks. It would be great for teams that execute lead-based prospecting because success is tracked at the lead level. It is challenging for a team that would like to see deep-dive analytics at the account level rather than the prospect level, and most of the analytics they have don't live native in the tool, but some can be built into Salesforce.
Maury Rubin | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We used SalesLoft for a few months as a sales enablement tool + dialer for the sales department.
  • The dialer lived in the web browser (fast and efficient dial experience).
  • When the sales intelligence worked, it was useful to see keywords effortlessly in a call breakdown.
  • There was a long delay between calls being made and then them being viewable in teaching libraries.
  • We had many issues with the dialer on our sales floor particularly when there was an increase in reps using the dialer at once (this might have been a wifi issue).
The main reason we used SalesLoft as a dialer and a sales enablement tool was for the bot that could listen in to calls and track keywords. From my experience, it took 2+ days for the calls to be logged to be able to listen to them. This was the main reason we wanted the product, so for that aspect to not work 100% was a big deal-breaker.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SalesLoft is utilized by our Sales Development Team. It allows them to create buckets of prospects to reach out to and customize that reach out cadence specifically for that audience. We have benefited from the ease of use and ability to scale effectively. Our program is now very easy to navigate and be successful.
  • Managing email templates.
  • Notifying you of daily tasks.
  • Giving insight into a 360 view of the prospect and your interactions with them.
  • Analytics can be a bit more robust.
Well suited for SDR programs and sales outreach, it is less suited for managing your sales pipeline after prospecting or managing customers. It's also NOT a marketing automation tool. We had a hard time communicating that to the upper level management when making a purchasing decision.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SalesLoft is primarily being used by the SDR team and the commercial account executive team. The business problem sales loft solves for Hootsuite is being able to put inbound demo requests in cadences and be able to dial out to customers. Being able to add notes, log calls, record calls, and have emails run int he background is huge for us!
  • SalesLoft integrates with salesforce extremely well. You are able to easily send leads and contacts from Salesforce to SalesLoft.
  • SalesLoft is great for organizing notes, interactions, call logs and recordings for leads and contacts.
  • SalesLoft is really helpful for putting leads into cadences so that emails run in background without having to even think.
  • SalesLoft at times can be a bit glitchy, after putting leads/contact into cadences it at times will fail or have an error.
  • The email tracking will sometimes give you false alerts if you or some you forwarded open the email yourself which can lead to confusion.
  • Does not integrate with Hubspot very well.
Salesloft is well suited for sales organizations with medium to large teams as SalesLoft is the best fit for high volume teams because the more you need to reach out to new prospects, the more cold calling your team does - and the more organized you need to be!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used to prospect and cadence new leads and identify sales opportunities.
  • Easy to use interface/very intuitive
  • Scheduling feature was very handy to set things up ahead of time
  • Relevant analytics
  • We found it frequently crashed. Fixes came quickly, but it was frustrating at times
  • Could improve the layout of account notes & activity (so that when you are on a prospect's page you could see what other touchpoints have gone out to their colleagues)
  • For managers, there could have been more analytics/visibility into what team members are doing
Well suited when working for a sales organization that has a wide TAM and thousands of contacts & companies to organize touchpoints for. If you have a small number of people to manage reach outs to, it may not be worth investing in a program to automate send-outs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SalesLoft is used by my organization in the hopes of creating a better sales experience for our customers. We get a better sense of the prospect by using features like call tracking and email tracking to keep all information top of mind if it needs to be handed off to another team member. This solves for collaboration in the sales process.
  • Integrates well with Salesforce.
  • Email tracking is very useful for keeping conversations together.
  • Email marketing is easy with the templates and cadences that are suggested.
  • The call tracking features don't always work well.
  • It doesn't have as robust reporting as our leaders like sometimes.
  • This needs a texting function to complement the call functionality.
SalesLoft is particularly well suited for organizations that already use Salesforce. It wasn't until we switched to Salesforce that we even considered SalesLoft for that reason. It can quickly load leads from Salesforce and integrates well with that built-in functionality. To that end, if you have HubSpot, this is probably not the right tool for you for that exact reason.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SalesLoft is being used by the commercial sales team as well as enterprise business development representatives. Prospects are put into a cadence for both inbound and outbound targeting. Reps create their own cadences initially. These are then cross referenced off each other to see which ones are performing well compared to others.
  • Salesforce integration
  • Ease of use
  • Inbuilt dialer is very reliable
  • Connection with LinkedIn can be faulty.
  • Inbuilt recommendations based off aggregated data would be nice.
  • Seeing who copied what cadence would be a good feature.
SalesLoft is very well suited for all levels of prospecting both inbound and outbound, as well as more targeted account-based prospecting where tailored messages are needed. It is suited to teams of all sizes and would be a necessity for all sales teams. One caveat would be to make sure reps aren't just copying other cadences as it can make them lazy.
October 31, 2019

SalesLoft for SDRs

Kimball Lybbert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's a great program for our SDR department and sales. That's really the only department that uses it, for prospecting leads. The problem with SalesLoft for our company, after lead turns into deals, it's transferred over to "Zoho", a program we use for tracking deal progression. So the problem we see is having to use different programs for one job.
  • Great dialing application.
  • Great tool for keeping notes and statistics on calls.
  • Allows us to keep tasks and agendas organized.
  • I would like to see the homepage dashboard a bit more customizable. Being able to manage and organize cadences how you'd like to see them.
SalesLoft is the perfect program to use for an SDR and sales. When we're constantly prospecting leads, making up to 100 calls a day, SalesLoft provides the ability to keep track of our work and progress while our focus is on our quotas. I feel it's less appropriate as the deal progresses closer to closing and we have more attachments and subscriptions to implement.
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