Salesloft - Great for Sales Teams
Salesloft is our main sales engagement tool. We use it for all our cadencing to new prospects and renewing customers. Over 200 reps are …
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What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks,…
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What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do…
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Product Demos
Discovery During Demos w/ Shawn Fowler, VP Sales Enablement @ SalesLoft
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Demo Diaries: Ep 064 | "Cultivating Credibility to Start Out from the Crowd"
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SalesLoft Demo - Contact Importing
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Sales Tips: 3 Ways to Leverage Cadences as a Full-Cycle Sales Rep
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win.
The vendor states thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.
The vendor states thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.
Salesloft Competitors
Salesloft Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS |
Frequently Asked Questions
Reviewers rate Ease of integration highest, with a score of 8.7.
The most common users of Salesloft are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
SalesLoft is highly recommended by users as a valuable tool for generating positive results and maximizing sales efforts. Users have found SalesLoft to be particularly helpful in reaching their target audience and streamlining communication efforts through cadencing. This allows sales teams to track the success of calls and emails, ensuring that prospects don't fall away or get lost in the shuffle. SalesLoft not only minimizes time spent on tracking and emailing prospective clients but also provides organizational tools to create and manage specific outreach campaigns. It saves significant time and effort by automating tasks such as dialing, emailing, call logging, and disposition standardization for sales departments. Users praise SalesLoft for its efficiency in managing workflow, hitting call targets, and targeting the correct contacts. The software also facilitates collaboration among team members and integrates well with other CRM platforms like Salesforce. Overall, SalesLoft addresses key business problems such as maximizing time, providing data insights, simplifying processes, enhancing collaboration, and improving the entire sales experience from prospecting to engagement with customers.
Based on user reviews, users highly recommend investing time in onboarding and training to ensure success with SalesLoft. They emphasize the importance of integrating SalesLoft with a CRM like Salesforce and comparing it to other competitors in the market. It is suggested to get comfortable with SalesLoft's support system and take advantage of the team and resources provided by SalesLoft. One person should become a SalesLoft expert for questions and training.
Users advise starting slow with SalesLoft and implementing advanced features gradually. Thoroughly understanding SalesLoft's intended use before purchasing is key. It is recommended to define cadences and lead status in advance for a smoother implementation process. Users suggest reaching out to SalesLoft support for assistance in certain areas.
Users believe that SalesLoft is a must-have tool for personalized high-value service sales. They highly recommend it for driving quality meetings and pipeline, as well as for targeted email campaigns. Users advise going through the full demo to discover hidden features and defining lead statuses in advance for better utilization. It is suggested to be prepared to answer questions from sales reps, attend onsite training, and be patient during the implementation process.
Overall, users find SalesLoft to be a valuable tool for sales development teams, lead generation, automation, managing prospects, and organizing outbound teams. They appreciate its philosophy of sincere outreach at scale and recommend committing to utilizing it to its full potential. While occasional glitches are noted, users consider SalesLoft a sound investment worth exploring despite some limitations.
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August 01, 2019
A lofty shot
Salesloft is used by the Sales function of WeWork. I specifically play the role of lead generation in my organization. I find mail addresses and other contact information through different sources and Salesloft them with a series of follow-ups.
- Removes mails if replied, enables to be tracked manually and doesn't send continuous follow-ups as it might irk the prospects.
- Allowed to view info with name, designation, location and phone. Gives clarity.
- Gives the actual count of emails as it flushes out the bounced mails.
- Unable able to merge a couple of cadences.
- Shaded or duplicate entries of mail addresses should be allowed to add to a new cadence, the old campaign must be old and discarded. so no point in letting that mail address go.
- Mailbox gets flooded if the mail bounces. No alternate solution to counter that?
July 31, 2019
My life has completely changed with SalesLoft!
SalesLoft is being used by the sales team at Rakuten Marketing UK and it's been really useful. It solves several problems such as: dates to send emails and templates already made and ready to send. Through SalesLoft we are able to work as team more efficiently and it makes our work much easier.
- Build cadences to send emails to different people according to some specifications you are aware of it
- Allows you to tailor a mass email to something more personal with less work involved
- Reminds you of the emails you have to send and dates scheduled
- Allows you to follow-up emails and re-schedule them for when the prospect ask you to without having to save it in a notepad
- I would like to have a notification when people in my cadences are finishing (for instance, a notification to remind me to add steps to the cadence)
- It would be good if we could send LinkedIn messages with templates, as we do it in a normal cadence.
July 31, 2019
SalesLoft saves time and drives more efficiency
SalesLoft has been a very helpful tool to allow me to keep track of all my interactions with prospects. I deal with a high volume of inbound leads everyday. Prior to SalesLoft everything was manual, emails, calling etc. Now with SalesLoft, I add any new leads into a different cadence depending on the priority and the prospect's enquiry and keep up with them.
The bulk emailing has saved me a lot of time. I am able to do 1 week's work in a matter of minutes with this functionality.
The bulk emailing has saved me a lot of time. I am able to do 1 week's work in a matter of minutes with this functionality.
- Bulk emailing
- Cadences for different enquiries and prioprity
- Email Tracking
- Calling has been an issue in the past
July 31, 2019
salesloft review
We use it to help track customer touches to set sales appointments. It covers gaps left by Salesforce.
- email campaigns
- tracking touches (calls / emails / other)
- setting follow up tasks
- better integration with Salesforce
- attachments with email
- continue to add new features as you have
July 31, 2019
SalesLoft Review
It is being used by the sales team for lead management, outbound phone calls, email cadences, and ensuring touch points across channels. Multiple teams across the organization are utilizing SalesLoft for these efforts. The business problems that SalesLoft is solving are organizational and technology based. It is easy to keep my leads organized, make sure that they are getting touched across emails and social media and getting called. The analytics portion helps me see my team's performance as a whole and helps to measure success.
- Lead Management through Cadences
- Individual and Team Analytics
- Email Tracking
- Interoperability with LinkedIn and other prospecting tools
- Cannot see total calls connected
- Not enough filter/sort options
- Often times the dial-out for outbound calls is delayed
July 30, 2019
Happy Lofting
SalesLoft is being used by our entire sales organization. Speaking within the SDR function, everything I do is within SalesLoft. Essentially it helps our team manager a higher volume of leads during our outreach and also allows us to test various cadences, emails, etc.
- Analytics on Cadences
- Building Cadences is Quite Easy
- Forecasting Activities to I know when I need to Add More Accounts
- Can be slow at times (second + delay when typing)
- Have had difficulties syncing to an SFDC lead/contact (would be great if I could map back to applicable person within SalesLoft)
July 24, 2019
Salesloft Makes Sales Easier!
Used by our Business Development Team and Account Executive Team to manage all email send-outs and phone calls. Business development is looking for fresh accounts to work while the Accounts Executive team is nurturing qualified leads. Both teams are frequently using cadences and phone calls to interface with prospects.
- Click to dial function is the best feature in my opinion.
- Cadences are easy to use.
- Templates are well integrated with Gmail.
- Lack of analytics on best time/day to reach out.
- Automatic emails didn't seem possible.
- Wasn't as accurate as Salesforce inbox at tracking opens/reads.
July 23, 2019
Personalizing outreach effectively and efficiently!
SalesLoft is an incredible tool to help sales manage outreach, prospecting, and templating. There are thousands of companies we want to start a conversation with. Without SalesLoft, it would be impossible to do effective outreach at scale. The ability to see how people are engaging with our outreach is also incredible. SalesLoft allows us to be highly intentional.
- Personalized outreach at scale
- Able to see how and when people are engaging with outreach
- Templated snippets and templates that integrate into Gmail has been a game changer
- The availability function that syncs with my Google Calendar has made it incredibly easy to share open availability
- If you're not careful, it's easy to get carried away an the number of cadences you have running at one time
July 06, 2019
SalesLoft is critical to company success
SalesLoft is being used by all customer-facing employees, primarily on the Sales and Sales Development teams. We use it for initial engagement with accounts, automated messaging, and deal nurturing all throughout the buying cycle. Also, the extension into our GMail is one of the most utilized features and one which our sales team could not live without.
- Cadences.
- Email Tracking.
- Email Automation.
- Contact personalization.
- Auto removals.
April 10, 2019
SalesLoft: a must try
SalesLoft is being used by the BDR/SDR team to automate the prospecting process. The two main problems it solves is automating the recording of activities in SalesForce and organizing your future tasks to increase activity. Another benefit is that it allows you to interact with the target's LinkedIn profile without the need to search for them within LinkedIn.
- Automate task entry into Salesforce. Saves an enormous amount of time.
- Lines up your to-do list which increases the number of activities a single user is able to complete.
- Dial straight from SalesLoft, again, automating task entry into Salesforce.
- The "view" function (how many times your sent email has been viewed) can be misleading. Any time you click on your own email in the sent folder, that will count as a view. Any time someone scrolls over the email in their inbox, that will count as a view.
- Minor UI thing, but in a call task, the window to either script or put bullets for talking points is TINY and unable to be resized. It's basically worthless. It would be a big help to make this window larger so people can see what they are supposed to touch on.
- If you connect on the phone and qualify someone out, you will need to make a few extra clicks to remove that person from the cadence.
February 12, 2019
Salesloft is great!
SalesLoft is being used by our entire sales and customer success department! it helps us track the calls, emails, cadences, etc across all teams and keeps everyone organized for their outreach to customers and current clients. It especially helps our BDR's track how they reach out to potential new clients.
- Tracking of calls and emails.
- Cadence creations.
- Real-time visibility across all teams.
- The ability to live update with Salesforce instead of pulling in reports.
- [Make it] easier to switch account owners so you aren't emailing old clients when client books change.
- The ability to see how many times someone has opened an email directly in Gmail.
December 20, 2018
Good Vibes for Lofting!
SalesLoft is used by all our Demand Generation Reps in the Sales Department, and about half of our existing Sales Executives that conduct the high level demonstrations and Discovery via Webex. It is also used by two individuals in marketing for multi touches via email, as SalesLoft is also integrated with our CRM Salesforce.
- Efficient in mapping activity with our CRM SFDC (Salesforce.com)
- Notifying seat members when someone opens or clicks through material like an Email
- Recording calls
- Reception of calls, frequent lags and static in recordings for all seat members. This may be a technical issue that is being worked on, but it's important for professionalism in calls.
- Attachments in emails on Cadences (Call Lists)
November 02, 2018
Great sales outreach tool
Our BDR team and account executive teams use SalesLoft to help organize our outreach to prospects. We use cadences primarily made up of emails and phone calls.
- So helpful to have multiple streams of outreach organized.
- Keeps BDRs accountable for daily outreach.
- Managers have insight into activities
- Syncs with Salesforce
- Can use templated emails
- Sometimes phone calls get dropped.
- I would like for individual reps to be able to turn off the Local Dialer functionality because I prefer not to use it.
September 03, 2018
SalesLoft a great tool with minor drawbacks (like any software)
Our entire go-to-market team here at Heap uses Heap--including our business development team, Account Executives, and Account Managers.
SalesLoft helps us organize our outreach to prospective customers and users. It allows us to create personal and team "cadences" to set up specific messaging for different personas we sell to, automate a lot of follow up processes, and integrates with other outbound prospecting tools we use like Sendoso as well as our CRM Salesforce.
SalesLoft helps us organize our outreach to prospective customers and users. It allows us to create personal and team "cadences" to set up specific messaging for different personas we sell to, automate a lot of follow up processes, and integrates with other outbound prospecting tools we use like Sendoso as well as our CRM Salesforce.
- Cadence set up, automation, and workflow: It is easy to set up a personal or a Team cadence for a particular campaign or persona message. Steps can be automated with handy options to pick when automated emails will be sent, when contacts will be taken out of the cadence (if they reply or their email bounces) and so on.
- Advanced automation rules allow you to trigger Cadence actions based on changes to other data fields, such as a particular Salesforce contact field. We use this to automatically add contacts to a cadence when a specific field in Salesforce is changed (a picklist of potential cadence options).
- Add on benefits like integration to Crystal to help you know what type of language to use with your target contact, Owler for news and insights on companies you're reaching out to, and a pretty good account management/support team.
- The Salesforce integration has never worked exactly as I'd like it to, leading to several frustrations. The product and customer success team have been diligent addressing concerns and talking through product updates, but I don't feel the core problem has been addressed. Essentially, SalesLoft maintains a separate database of contact and account records imported via the integration from Salesforce. This means that when a contact is updated in Salesforce, it may not automatically update in SalesLoft, meaning company names can be incorrect, contacts can be attached to the wrong account, and so on. My best practice is typically to just reimport (and therefore force an update) of any contacts I want to reach out to from Salesforce.
August 29, 2018
Absolute game changer with a great team behind it.
SalesLoft is used religiously by my sales team, and current expansion company-wide is underway. We would not be able to do our jobs near as effectively without it.
Biggest pluses are the constant product updates and the phenomenal team of humans behind the platform that are incredibly friendly and knowledgeable.
I'd recommend them 10/10 times.
Biggest pluses are the constant product updates and the phenomenal team of humans behind the platform that are incredibly friendly and knowledgeable.
I'd recommend them 10/10 times.
- Keeps reps organized.
- Integration with CRM is phenomenal.
- Helps our activity levels go through the roof.
- Twilio dialer via SalesLoft is rough. Call quality mainly.
- Call prioritization. I'd love some AI that tells reps which calls are most important, and tells them when to make those calls.
August 29, 2018
SalesLoft is a must-have for any modern sales organization.
SalesLoft is used by the entire sales team for all outbound efforts. It's really our only source of truth for items related to outreach and communication tracking. Without SalesLoft, I doubt we would have any way of knowing who was doing what or how to keep track of what the next steps are with a given prospect.
- Track open rates based on content or subject line.
- Provide insights on the best time for SDRs to dial.
- Track activity.
- Improve the amount of machine learning applied to all aspects of the software to know what matters and what doesn't matter to clients based on title, role, etc.
We use SalesLoft across our team of sales directors to help create a repeatable, scalable, and importantly, personalized, prospecting program to keep our clients' pipelines full of meetings with their dream clients. SalesLoft eliminates the need to use multiple sales tools, making our team more effective and more efficient in their outreach efforts.
- Create Multi-Touch / Multi-Channel Sales Cadences
- Automated Activity Logging
- Personalized Email Automation
- We've experienced some Salesforce/SalesLoft syncing issues with prospects that are in multiple sales reps' workflows
- The analytics could be stronger
- Customer service is responsive but could be more helpful at times
August 22, 2018
SalesLoft: Top Of Their Class
SalesLoft is being used by our Business Development Representatives and our Account Executives to help drive business opportunities down the pipe. It allows the team to be far more structured and agile throughout the sales process.
- Innovation
- Top of the line omni-channel sales integrations
- There are some issues around getting concrete information around new releases
August 22, 2018
A Sale's Manager Dream!
We used SalesLoft with our sales development reps in our sales department. We are able to utilize bi-directional sync with SalesForce to ensure seamless updating of leads/contacts/opportunities. We created cadences for each specific lead campaign and reps are able to easily queue up tasks and workflows, create CTAs, triggers, templates & use SL's built-in dialer to efficiently work through leads. As a manager, it is important to make sure all leads are being called according to our SLA, that leads are being called the correct amount of times on the correct days. SalesLoft prevents these from becoming problems and allows management to view a rep's activity at all times as well as listen to call recordings and live calls.
- Cadence/Tasks: SalesLoft gives us the ability to create different workflows for different types of leads/prospects. This allows for a personal "feel" without sounding automated and results in a highly efficient workflow that allows our reps to log more touchpoints in less time.
- Call Recordings/Live Listen/Group Call: Management & peers get a ton of value out of this feature. We are able to use these calls in coachings but we are also able to jump in and listen to a live call and give live feedback and coaching.
- Simple UI: Reps are able to easily adopt this platform which is critical when considering ramp time, very intuitive, vast knowledge base and support available.
- Better Reporting functionality
- Better visibilty for prospects who opt out
August 01, 2018
SalesLoft is the best prospecting tool out there!
We use SalesLoft as our main prospecting tool within the sales organization. We use it primarily for creating email templates, automating email blasts, and using email data provided to effectively prospect. On the phone side, we use SalesLoft to call all of our outbound and inbound prospects. The local dialer feature is also great, especially when trying to get a hold of people who have stopped communicating.
- The creation and storage of SalesLoft templates
- Automating the sending of 100s or 1000s of emails; also providing insight on each email
- Being able to call prospects from one central hub
- SalesLoft Local dialer
- Cadences
- When prospects call my SalesLoft provided number, I cannot answer it straight from SalesLoft. I have to use my desk phone
- Updating in line with connected CRM. Many times when we update something in SalesForce, it doesn't update in SalesLoft
- Being able to automatically remove prospects from cadences once they answer the phone
June 15, 2018
SalesLoft - Cadences and dialer!
SalesLoft is being used by the inside sales team between the account managers and account executives. We use them for cadences (sending out emails for certain days), we use it for our call-out days to mass send emails to our customers and keep out team members on track for calling/emailing the client and not forgetting about them. Lastly, we use it as a dialer.
- As a dialer - I love that I can click on a number in Salesforce and automatically calls my client
- Use for Cadences - easily stay in touch with clients for calls and emails - which also records in Salesforce
- Out of 700 accounts, I work with, only 1 number pops up when I have an inbound call and support hasn't been able to help
- Support/our AM has never called and tried to talk to us to see how we are liking the product
- In the beginning, its a process to get all contacts from SFDC to SalesLoft
June 06, 2018
Pretty good, and great if you are using Salesforce
SalesLoft was being used by our business development team to aid in our outbound prospecting. We used it in connection with Salesforce to accurately log and track all of our prospecting activity. Without a tracking tool, we would have needed to manually track phone calls, emails, and meeting which can take a lot of time.
- Building and sharing prospecting cadences. We were able to easily see other people's information within our org to share and build upon existing outreach campaigns
- Visibility into prospect interactions, being able to see into when someone interacts with your email is old news, SalesLoft shows you exactly what they did, when they did it, and gives this information in an easy to digest feed on the prospect.
- Task organization, the breakdown of daily tasks was easy to manipulate and adjust to personal preferences.
- I have used other prospecting tools that were able to be used more functionally through a chrome extension while the CRM tab was open. We used SalesLoft in its own tab and that often became cumbersome.
- With our transition to a different CRM we switched away from SalesLoft, more depth on their integration would have been nice so we could consider continuing to use them.
May 18, 2018
Go With SalesLoft
We use SalesLoft for our sales development in order to better organize and engage with our customers and prospects. It helps us personalize at scale while maintaining a repeatable process in contact prospective customers. SalesLoft also has a number of different partnerships that help us distinguish our messaging. Thier analytics engine is key to identifying what works and what doesn't.
- Organization
- Testing
- Personalization
- Better Outlook integration
- Better tracking
- Compliance
April 30, 2018
SalesLoft keeps SDRs on track with simple workflows
We had one sales development rep who would use SalesLoft for our outbound email and prospecting workflows. The solution helped the rep stay on track and sync with our Salesforce account so we could keep track of engagements with prospects across contacts and accounts.
- Provides a simple workflow solution for busy sales development reps
- Has great integrations with sales intelligent tools to provide reps with more insights on their customers when crafting messages
- Simple interface and user experience designed to keep sales reps on track with high daily activities
- Could provide more flexibility on how to setup sales campaigns
- Better mobile experience would be desirable
- More integrations with less main stream sales solutions
April 09, 2018
Supercharges Saleforce and Efficiency
Salesloft was being used for our business development team. We used it to automate much of the business development process and integrated it with Salesforce to streamline the prospecting process. It helps to reduce the manual emails and gives you an auto-dialed option to increase your efficiency making calls.
- The autodialer works very well and allowed me to make on average 40 calls an hour.
- Creating automated email cadences was very easy and helped to continue touching prospects without having to put manual effort in.
- The integration with Salesforce is great since it pushes all of your activity through so you don’t have to double up on logging information and activity in different places.
- I’d like to see email templates be importable from Salesforce. In many cases I had full cadences set up in Salesforce that then all had to be transferred over manually. Having an import function would go a long way.
- The autodialer was individual calls instead of a single call session. It would save some time if it was a single call session and just went on to the next number within the same session instead of making a separate call.