Salesloft - Great for Sales Teams
Salesloft is our main sales engagement tool. We use it for all our cadencing to new prospects and renewing customers. Over 200 reps are …
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What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks,…
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What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do…
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lemlist is an outreach platform that helps to start conversations that get replies from prospects. Sales teams of all sizes, startups, lead gen agencies, and entrepreneurs can use lemlist to grow relationships with their customers.
Product Demos
Discovery During Demos w/ Shawn Fowler, VP Sales Enablement @ SalesLoft
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Demo Diaries: Ep 064 | "Cultivating Credibility to Start Out from the Crowd"
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SalesLoft Demo - Contact Importing
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Sales Tips: 3 Ways to Leverage Cadences as a Full-Cycle Sales Rep
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Product Details
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- Competitors
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- FAQs
What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win.
The vendor states thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.
The vendor states thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.
Salesloft Competitors
Salesloft Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS |
Frequently Asked Questions
Reviewers rate Ease of integration highest, with a score of 8.7.
The most common users of Salesloft are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
SalesLoft is highly recommended by users as a valuable tool for generating positive results and maximizing sales efforts. Users have found SalesLoft to be particularly helpful in reaching their target audience and streamlining communication efforts through cadencing. This allows sales teams to track the success of calls and emails, ensuring that prospects don't fall away or get lost in the shuffle. SalesLoft not only minimizes time spent on tracking and emailing prospective clients but also provides organizational tools to create and manage specific outreach campaigns. It saves significant time and effort by automating tasks such as dialing, emailing, call logging, and disposition standardization for sales departments. Users praise SalesLoft for its efficiency in managing workflow, hitting call targets, and targeting the correct contacts. The software also facilitates collaboration among team members and integrates well with other CRM platforms like Salesforce. Overall, SalesLoft addresses key business problems such as maximizing time, providing data insights, simplifying processes, enhancing collaboration, and improving the entire sales experience from prospecting to engagement with customers.
Based on user reviews, users highly recommend investing time in onboarding and training to ensure success with SalesLoft. They emphasize the importance of integrating SalesLoft with a CRM like Salesforce and comparing it to other competitors in the market. It is suggested to get comfortable with SalesLoft's support system and take advantage of the team and resources provided by SalesLoft. One person should become a SalesLoft expert for questions and training.
Users advise starting slow with SalesLoft and implementing advanced features gradually. Thoroughly understanding SalesLoft's intended use before purchasing is key. It is recommended to define cadences and lead status in advance for a smoother implementation process. Users suggest reaching out to SalesLoft support for assistance in certain areas.
Users believe that SalesLoft is a must-have tool for personalized high-value service sales. They highly recommend it for driving quality meetings and pipeline, as well as for targeted email campaigns. Users advise going through the full demo to discover hidden features and defining lead statuses in advance for better utilization. It is suggested to be prepared to answer questions from sales reps, attend onsite training, and be patient during the implementation process.
Overall, users find SalesLoft to be a valuable tool for sales development teams, lead generation, automation, managing prospects, and organizing outbound teams. They appreciate its philosophy of sincere outreach at scale and recommend committing to utilizing it to its full potential. While occasional glitches are noted, users consider SalesLoft a sound investment worth exploring despite some limitations.
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March 01, 2018
SalesLoft is great for cold call outreach!
Our sales organization used SalesLoft for analytics and structure for our outbound efforts. Sales Loft helps organize all the information required to make an effective cold call. Sales Loft has allowed up to be more strategic with our outbound efforts and have the proper analytics to constantly improve upon our methods.
- Creating prospecting activities
- Tracks and notifies when leads are active
- Helps create an effective outreach strategy
- You can not modify prospects within a cadence without removing them from the cadence.
- Salesforce and Sales Loft syncing can be glitchy at times
- Can not track attachments
February 06, 2018
SalesLoft - great tool! Just needs a Hubspot integration
Our sales team sends email cadences through SalesLoft. When we receive leads from an automated Lead Gen sourcer like LeadGenius, we put them into Salesloft cadences.
- The interface is incredibly user friendly and the email templates are helpful.
- No link click tracking in emails currently - would be really helpful moving forward.
- If they had a HubSpot integration (not just Salesforce), that would be really helpful as well.
January 19, 2018
SDR Manager
We are primarily using Salesloft purely as an email automation tool. We generally send around 1000 emails a week. It's a great tool for getting a group of targeted emails out. We generally use it to drive people to local events, webinars, or even just to warm up a colder list. The analytics are a great way to target people who open or click over a certain rate.
- Gives admins the visibility and metrics into what their team is sending out and what their success rates are
- I like that it spaces emails out (subject to managers decision on length), causing a higher delivery rate
- Great and useful analytics
- We only use email functionality. Haven't used the dialing portion.
- At least a couple times a week the team has issues with getting bumped from the email server causing some emails to fail
- I don't think it's always good practice, but would be nice if sending over 1k emails in a day was an option
January 18, 2018
SalesLoft - A premier product for your teams outreach!
At our organization, Salesloft is being used by our sales development team, customer success team, and sales team. By moving our customer-facing teams onto Salesloft we were able to consolidate our various communication tools into one platform.
- The Salesloft platform allows you to seamlessly organize your outreach in one easy to use tool and derive important insights and analytics from your various outreach.
- The ability to create email templates that can be shared across the team enables our teams to have greater collaboration, as well as more structured and consistent messaging being used across the team.
- In the past we have used different tools for our calls and emails. With Salesloft, you have the ability to manage your outreach from calls and emails all from one platform.
- Initially when rolling out Salesloft to our various teams, the new jargon was not as intuitive as it could have been. It took our teams awhile to get used to the new platform. Somethings, like their use of cadences, seemed more complex than they needed to be.
December 12, 2017
SalesLoft is a great solution for growing Sales teams
It's being used throughout the sales organization at SalesWise. For us, it addresses two primary problems: 1) Standardizing the outbound sales messaging across the team. 2) Logging email content and activity into Salesforce. We're heavy users of the templates, cadences, and snippets within the SalesLoft product. Those features are used every day or nearly every day. Logging email/call activity into Salesforce is also really important for us for the sake of tracking progress. SalesLoft does a great job of addressing both of the problems we're using it for.
- The Cadences are great. If you're hoping to standardize messaging across a Sales team (particularly an Inside Sales or SDR team) while leveraging technology to provide personalization, SalesLoft does that job really well.
- The Templates/Snippets are incredibly useful. Templates lets you maintain that messaging consistency once Sales discussions move beyond the more standardized Cadence flow. The Snippets (essentially Templates, but for sentences/paragraphs used often) are a recent addition to the product that have become a big time saver for us as well.
- The activity logging into Salesforce always works really well. It's nice to not only have the activity logged, but to have it logged to the particular person involved as well as the Account/Opportunity its associated with.
- Sometimes the Dialer doesn't work as well as I'd like it to. In particular, there are occasional errors with it, but the errors aren't well explained so you're not really sure what to do to improve the experience.
- The UI is a bit cluttered. They provide a lot of historical information on the individual prospect pages, but once you open up an email most of that data is covered by the pop up. They've started doing the work to improve it, but it's still not as clear as I'd like.
November 02, 2017
Best for time management and follow up
It has been used to organize large account and contact information. To organize by day and messaging for introductory proposals. To track and review calls, along with train based on other's calls. Mass emailing was also used in the early stages or for less focused verticals. Mainly it guided our level of appropriate outreach to execute before moving past an account.
- Track all activity and calls. Escalate contacts through the created timeline (cadence).
- Record calls for training purposes.
- Hold notes per client and prevent duplicate contacts.
- Dirty data was frequent where contact uploads would have mixed emails, phone numbers, and company associations.
- Ceased working semi-regularly.
- Could have a function to undo a decision since it has the ability to mass email out.
October 27, 2017
SalesLoft is a good tool to organize prospecting
We are using it as part of our sales organization to put more structure and reporting to our cold calling/prospecting activities. It is used by our primary sellers. It gives us a way to organize our contacts and activity for the contacts into a simple organized method. It helps us be more productive and better track our prospecting activities.
- It is a good place to create prospecting activities.
- Creating and sharing templates amongst templates is pretty good.
- Reporting of who uses and looks at the emails works well.
- If you have people inside of a cadence and want to modify what is going on with a cadence it is relatively inflexible unless you take people out and start a new cadence.
October 10, 2017
SalesLoft for small to mid-size companies
We use SalesLoft for our market development team and it helps the team organize and prioritize their day. It's also great to be able to see metrics on each template that other teammates are using.
- SalesLoft does a great job of showing metrics of open rates, clicks, and reply rates for each template.
- They have a great account management team that is quick to help with any issues.
- They are great at updating the platform and keeping the tool relevant with the industry.
- The most issues with SalesLoft is the frequency of the platform going down during working hours.
- Submitting tickets through support takes about a day to get a reply back from them which is late by then.
- The analytics for calls made throughout the day and the bubble points have no value to me. More analytics around the time people are connecting the most with prospects would be helpful.
October 04, 2017
Great email tool for business development prospecting.
Salesloft is a great email outreach platform. There are many other options out there, but Salesloft seemed to be the best value. It's not quite as robust as Outreach, but it has everything you need and is much more simple to use. I've used Outreach, ToutApp, and Salesloft, and Salesloft is my favorite. Very easy to integrate with Salesforce, and the Gmail add on is top notch. There are only a few features I wish it had, such as tracking forwarded emails, as it does with clicks and opens.
- Email campaigns
- Business development
- Email messaging analytics
- Salesforce integration
- More detailed analytics
- Integrations with marketing solutions like Marketo and Pardot.
September 27, 2017
Great for hunting
Salesloft is used across the sales organization here to aid in prospecting and outreach efforts. Both account executives and account managers have access, though the use cases are a little different. It is meant to maximize and organize outreach to drive new business.
- Easy to use interface
- Great for hunters to reach large quantities of people
- Eliminates the need for manual follow-up organization
- Not as good for account managers who don't want to blast their contacts
September 26, 2017
Salesloft - a good CRM
Salesloft is being used to address our needs of automation within a busy IT industry. It covers how to be the most effective with both your calls and email campaigns.
- Automation
- Interface
- UX
- Many macros and shortcuts
- Speed
- Flexibility
- Too "in your face" sometimes
September 15, 2017
SalesLoft - A great tool for email campaigns!
Both our inside and outside sales teams are using SalesLoft to generate interest in a variety of our service offerings. SalesLoft enables us to create email campaigns (cadence) using a step approach. Each step commences based upon a schedule determined by the user. We allow our users to run their own campaigns or corporate developed campaigns.
- Salesloft allows you to schedule each step of the campaign process.
- Salesloft allows you to use a variety of steps, including email, social media connection, and phone.
- Salesloft allows for A vs B testing if desired.
- While Salesloft integrates with Salesforce (and we use that integration), I think the points (fields) of integration could be improved enabling better reporting/dashboard capability within Salesforce.
- Salesloft refreshes its data once an hour. I would really prefer a platform that was always current but understand why that can't happen.
- Selecting specific date ranges in Salesloft dashboards isn't very user friendly. I'd like to have some good standards (this month, current and previous month, all time, quarter, year, etc.).
- I would like to an account manager within SalesLoft that is dedicated to helping us achieve success. Right now, we have a dedicated support person, and while she is very good at helping us overcome/address any issues, she doesn't analyze what we are doing (or not doing) and help us to move in a stronger direction.
September 14, 2017
Great Product - Few hiccups but better than the rest
SalesLoft is used by all my sales team. We construct email campaigns and use it to record data on large scale campaigns and as well as what's working via 1:1 follow ups.
- Easy to customize campaigns at scale and you have control of the campaigns and customization every step of the way.
- User friendly.
- Customer Support.
- The formatting/content of your emails has to be built in SalesLoft. Copy and pasting content you wrote in gmail into SalesLoft often gets altered which is annoying.
- It functions well most of the time, that said, it's not flawless and bugs on their back end (which after bringing to their CS team are usually fixed) do arise. The best ability is availability.
- It is a little finicky and you do have to learn SalesLoft's nuances.
September 11, 2017
SalesLoft is a game-changing sales enablement tool
SalesLoft is being used across multiple departments at my company. I was the test user about 3 years ago to get an understanding of how SalesLoft could enhance our sales process. Since then, there are multiple other groups such as the customer success team who uses SalesLoft in their outreach. SalesLoft has been a key factor in staying organized and increasing efficiency. We were not using any sales enablement tool prior to implementing SalesLoft. We were doing everything from Salesforce and since implementing SalesLoft all of our metrics have gone up. Getting more activities out the door to prospects through SalesLoft has taken our outreach to the next level.
- SalesLoft is extremely intuitive. When we are training new hires on how to best use SalesLoft it does not take much time at all. Easy to navigate, organized and sets you up for effective outreach. Very user friendly.
- Team templates, snippets, and cadences. This has been great to have across a team and monitoring how well each template and cadence does. Saves you a ton of time and they can be found right in your Gmail.
- The customer success team at SalesLoft is the best. Always helpful and provide many ways on how to best use SalesLoft for your particular business. The experience we have had working with our customer success manager has been better than any other software we use.
- SalesLoft provides a real game changer feature - Live call studio. Managers have the ability to listen in on calls that reps are making. You can even whisper to your rep or jump into the call. From a training and development standpoint this is a game changer.
- Tracking of emails. The location and device in which the prospect is, is not always accurate. It is not a huge deal and does not impact the bottom line for us but would be a nice to have.
- SalesLoft launches a lot of new features. It is sometimes difficult to keep up with all of them.
- Allow more than 1,000 emails to be sent per day per account and also more than 500 leads imported at one time would be helpful.
September 08, 2017
SalesLoft and its tracking ghosts
It is strictly used within Sales with new businesses and account management.
- The platform helps to track and notify you when your leads are being active.
- It allows maximum outreach in an efficient amount of time.
- It keeps all prospects and leads organized in equal outreach.
- Salesforce and Salesloft are not always in sync- numbers reappear and people bounce from cadences.
- No ability to track attachments
September 08, 2017
Not too shabby!
Sales department - allows us to organize our leads and contact them through our cadences.
- I like the cadences
- SalesLoft crashes semi often
- It'd be nice to see which phone number I called from in the activity feed
September 08, 2017
SalesLoft Rocks My Socks
Salesloft is used in the Sales department of our company and we love it! It allows us to efficiently contact our clients and it syncs up all the important information needed to make a solid call. Without Salesloft we'd be lost trying to find and organize all that information before making a call!
- Very clear layout. Easy to use format
- Connects info and resources that we need instantly
- Creates clear process for reaching out contacts
- Salesloft does crash often
- Would like to be able to see what phone number I called with in activity feed
- When a call is not listed in a cadence, I would still like the "log" options to be present, not just "log"
September 08, 2017
SDR Manager
We use Salesloft across our entire Sales Team and parts of our Custom Success Team. The main problems that SalesLoft helps with is our efficiency in sending email and making phone calls. It is integrated seamlessly with our SalesForce account which is a huge help. Local dial and tracking also makes a big impact on our work.
- Trackings
- Efficient phone calls
- Efficient emails
- The tracking capabilities are great but at times it seems like there are errors. Location and opens specifically.
- Updates are great, but sometimes its too often.
- No video ability... although I heard this is coming..
September 07, 2017
Look at SalesLoft as the brain of your sales team's outreach efforts.
Salesloft solves the issue of not being able to track the full reach-out cycle of our potential customers. Other systems either only have email or only record phone calls. We needed a system that could handle both and give us a clear insight into what was happening at each point in the process. Our use of Salesloft has evolved over the past 2 years. We primarily used it for our outbound sales efforts for about 1.5 years. We have now transitioned to using for following up on those who start free trials on our platform. It is exclusively used by our sales team but the information we get on email open rates can have an effect across the organization in terms of our messaging.
- Best in class user interface. SalesLoft has had some serious efforts to improve the look, feel, and usability of the platform as of late and they are doing a really good job.
- The calling tech is really amazing. It easily increased my calling speeds by 2x. Being able to drop generic voicemails for less valuable prospects is a HUGE time saver.
- Auto-starting email cadences provide a next level automation feature that some of SalesLoft's less expensive alternatives don't provide. It allows us to send out the emails automatically instead of waiting on me to click the go button.
- Getting data into Salesloft can sometimes prove to be difficult unless it's coming from Salesforce. So we have to pipe data into salesforce and then make sure it gets into Salesloft. I wish they had an integration with Zapier.
- The cadence builder is very linear. It works but it would be nice to have something that is a little more visual.
August 31, 2017
SalesLoft - The Key to Lead Development Success!
SalesLoft is being used by the lead development team. The account executive team has access to it, but they don't typically use it. SalesLoft helps the team keep track of prospects, when and how to contact them, and have the ability to make significantly more calls than would be possible without this software.
- SalesLoft has the ability to drop prerecorded voicemails to prospects so that we can move on to the next call quickly.
- SalesLoft allows us to send hundreds of e-mails at a time with customizations.
- SalesLoft is great for having specific cadences for specific types of prospects and then seeing the cadence through in a specified timeline.
- Sometimes SalesLoft is glitchy.
- Sometimes SalesLoft stops working - possibly internet issues on our end.
- SalesLoft does not always update statistics right away. I'd like to see realtime stats.
August 01, 2017
SalesLoft the rainmaker!
Salesloft is only being used by the sales development team currently. It allows the SDRs to manage leads at scale but also allowing for customisation, the mail-merge and click to call function saves them a lot of admin time.
- The interface is extremely user-friendly making it easy for new starters to pick up.
- The reporting is simple and provides the key insights, highlighting areas of improvement.
- The cadence setting ensures all leads are followed up effectively and allows you to test the best messaging.
- Sometimes the reporting does not go into enough depth.
July 13, 2017
Becoming a SalesLoft Power User is a essential to being a member of the Sales Hall of Fame
Score 10 out of 10
Vetted Review
Verified User
The business benefit that SalesLoft provides is tremendous. I recommend it to all companies who are serious about growing their business through outbound sales.
I could spend a whole day outlining why becoming a power user is a seat on a rocket ship to having your jersey hung in the Sales Hall of Fame. But for the sake of time, I'll just list my top 3.
First and foremost, SalesLoft solves the problem of personalization at scale for outbound sales representatives. I set 65 meetings that generated 3 million in pipeline in a 12 month period(!) and I believe I probably owe some of the credit and my commission to Cadence. I personally believe that teams who implement Cadence can effectively cut down on the industry standard 3-month ramp period.
Second, I think the biggest problem that SalesLoft solved for me was having a source of truth for my outreach. I have used a lot of email tools, even archaic mail merges and Cadence cuts down on the noise for me to see who is truly engaging with opens, clicks and more. Sales reps are only as good as the data you provide them and Cadence provides an effective way to see that data whether it is the live feed, the individual cadence level or at the contact profile.
Third, and definitely not last - Salesloft helps me manage my call blasts. Remember the archaic mail merge process I mentioned in step 2? Enjoy spending time finding who to call as you swap between spreadsheets of opens vs. sent emails. With Salesloft I can easily see my list of people to call as well as their personal metrics (opens, clicks, and replies).
Simply put, Salesloft provides a source of truth for you as a sales professional to perform at your highest level.
- Source of Truth: Provide actionable insights on emails and calls for outbound sales teams.
- Ease of Use: Cut down on your ramp time and get started immediately with an easy to use UI.
- Love of Customer: Amazing support team and understanding of the ever changing trends within the sales industry.
- No mobile app. This would be great for BYOD organizations.
June 14, 2017
SalesLoft is fantastic for account based sales teams
We use SalesLoft across the sales team, for business development and also one-off campaigns managed by individual sales reps. I use it for my personal follow-ups or high volume campaigns post event/tradeshow and the business development team uses it for targeting lost opportunities, dead accounts, outbound targets. It's a great platform for every sales role.
- Cadence management, predefine how you'd like to reach out and follow-up with leads/contacts.
- Ability to customize an email for each contact beyond the template before it's sent.
- Linking activities to Salesforce, so emails, calls, lead status update in Salesforce based on activities in SalesLoft.
- The UI isn't quite as smooth as I'd like.
- Managing cadences or editing who is in a cadence requires a lot of clicks (i.e. migrating several leads to skip a step takes a few extra steps than seems necessary, you have to navigate out of the cadence to move contacts around, you can't do it within the open cadence).
- Phone integration is through a soft phone, I've never set it up because I wonder how good or smooth it is. I also use a hard phone at my desk. I'd love it if the phone could connect to my hard line as I'm familiar with other solutions that do that very well.
November 03, 2016
Okay Lead Generation Tool with Poor Customer Support
Score 1 out of 10
Vetted Review
Verified User
We used SalesLoft for Lead Generation management.
- Creating campaigns for lead generation - they call them Cadences. They are more extensive then the other tools available.
- They are expensive and Salesloft Customer Service leaves something to be desired. We had to cancel our quarterly subscription in month 1 of 3. They would not refund us for months 2 and 3 even though we couldn't use the product anymore. Pretty disappointing, I would expect much from them in this department
- You can't export all of your data if you wish to leave Salesloft. You can get your customer / prospect data, but not where specified they are in your Cadences or lead gen campaigns. This makes it difficult to change tools mid-campaigns. We had to do a lot of extra work to sync everything up. We use HubSpot currently for both Sales and Marketing
- I found navigating around their system a bit confusing. Their UX is not well designed.
February 25, 2016
We dig it
Our organization is leveraging SalesLoft to manage our sales development teams' outbound prospecting efforts via phone, email, and social. It addresses the issue of over prospecting large accounts.
- Best practices from their teams' experiences
- Manages outbound activity
- Helps you innovate creative messaging to each prospect on the fly
- Custom Mapping to Salesforce - need every little piece of a contact to be updated in salesforce when updated in cadence.