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SalesLoft provides sales people with data sourced from the web to help prioritize leads and inform sales people so that they can have more productive sales conversations. SalesLoft competes directly with InsideView and LeadLander.https://media.trustradius.com/product-logos/6K/6G/FSGLQ8K059TI.PNGSalesloft: sell more sales.Salesloft is being used to manage cadences and automate processes to prospects.,Automating processes such as sending emails or making calls. Organizing your leads. Disqualifying leads as fast as possible.,The call button when making a call goes immediately to the call instead of loading a number. Not accounting for an extension Bad reception,7,Increased in productivity Increase in pipeline growth Increase in activities per day,Salesloft meeting intelligence has been beneficial when I need to organize a time for my clients and having flexibility over the course of 15 and thirty-minute intervals is great.,I cannot describe a time as I have never had to request support for a Salesloft product.,7,,Bunchball Nitro for Salesforce, Upsafe Free Gmail Backup, Google AnalyticsGreat tool pending your tech stack data flow and integrationsWe use SalesLoft as a way for the team to automate tasks and activities based upon the sales/customer cycle. Mainly used for the calendar, bcc, and cadences.,Sync to Salesforce Integration into Gmail Team sharing of templates,Two-way sync to Salesforce Logic rules Support after implementation,9,Better team involvement for pre-event drivers Standardized touches,This is a gap. We were implemented and not reenforced on how to use this. I'll be sure to reach out for a refresher.,During implementation the team was sure to walk you thorough every step. Our IC was key to the setup.,7,Outreach,Conversica, Vidyard, DataFoxSalesLoft Product ReviewSalesloft is a great tool and its main use case for our organization at Hootsuite is to be able to efficiently allow our sales team to reach out and connect with all the leads coming through our marketing team. We have a lot of leads that come through whether they are webinars leads or contact us leads and being able to efficiently get out multiple emails at once or make d40 dials in 15 minutes allows me to keep my pipeline fully loaded.,It allows you to send out many emails at once. It allows you to easily listen back to your calls to help you improve. It allows you to manage all your leads from Salesforce very efficiently.,Not being able to automatically send out emails. Not being able to see easy-time data on your monthly performance. Not being able to have the ability to send different emails to different prospects in the same cadences (personalizing more).,9,Its has had a positive impact on my overall business as it has allowed me to reach out to all my leads effectively. It has had a positive impact on keeping my pipeline healthy. It has had a positive impact on allowing me to close deals as I can listen back to all my calls for information on the company.,SalesLofts Meeting Intelligence is great because it allows you to track how your sales performance is doing across each stage of the sales process. It can give you great tips on how to improve on each stage so you can take this on your next call with all new potential prospects.,I haven't dealt with Customer Support personally but from what my manager has said is that they have been great. They always make sure our team's overall performance is monitored in terms of dials and emails and if there have been any issues they are very responsive to fix the problem.,8,,Salesforce App Cloud, Gong.io, HunterSalesloft UserSalesloft was a good tool for what I needed. Got the job done.,Helped drive inquiries Converted leads,Keep refining the UI More integrations,5,Helps with pipeline growth,Has helped make those transitions from marketing to sales in a more efficient way.,Not at the moment.,5,Outreach,Salesforce App Cloud, SysTools G Suite/Google Apps BackupMy life has completely changed with SalesLoft!SalesLoft is being used by the sales team at Rakuten Marketing UK and it's been really useful. It solves several problems such as: dates to send emails and templates already made and ready to send. Through SalesLoft we are able to work as team more efficiently and it makes our work much easier.,Build cadences to send emails to different people according to some specifications you are aware of it Allows you to tailor a mass email to something more personal with less work involved Reminds you of the emails you have to send and dates scheduled Allows you to follow-up emails and re-schedule them for when the prospect ask you to without having to save it in a notepad,I would like to have a notification when people in my cadences are finishing (for instance, a notification to remind me to add steps to the cadence) It would be good if we could send LinkedIn messages with templates, as we do it in a normal cadence.,10,Sales Rep Productivity Pipeline Growth,Everyone on my team has been helped by SalesLoft - it's also a tool that helps us being more healthy competition, understand the product better and the prospects' needs also. All in all it's a great tool and should be used by sales reps all over the world for sure!,SalesLoft helps me organise my meetings, my emails and my schedules in a much more efficient way. For instance, if a prospect asks to be contacted again in the future (let's imagine in 6 months) you just need to add him to a cadence and put the date you would like to contact him and it will just come up when the time comes.,6SalesLoft saves time and drives more efficiencySalesLoft has been a very helpful tool to allow me to keep track of all my interactions with prospects. I deal with a high volume of inbound leads everyday. Prior to SalesLoft everything was manual, emails, calling etc. Now with SalesLoft, I add any new leads into a different cadence depending on the priority and the prospect's enquiry and keep up with them. The bulk emailing has saved me a lot of time. I am able to do 1 week's work in a matter of minutes with this functionality.,Bulk emailing Cadences for different enquiries and prioprity Email Tracking,Calling has been an issue in the past,10,High productivity Not losing sight Organised and time management,Our team is able to reach out to more people now than ever. We create reports in Salesforce and add them easily into SalesLoft to add into a cadence. We then work off these cadences and have it working in the background.,We have a customer support assistant at Salesloft who has been very helpful.,10Salesloft Makes Sales Easier!Used by our Business Development Team and Account Executive Team to manage all email send-outs and phone calls. Business development is looking for fresh accounts to work while the Accounts Executive team is nurturing qualified leads. Both teams are frequently using cadences and phone calls to interface with prospects.,Click to dial function is the best feature in my opinion. Cadences are easy to use. Templates are well integrated with Gmail.,Lack of analytics on best time/day to reach out. Automatic emails didn't seem possible. Wasn't as accurate as Salesforce inbox at tracking opens/reads.,8,Allows me to send more tailored emails. Allows me to make faster phone calls. Allows me to keep better track of my prospects.,Outreach,Salesforce App Cloud, Zoom Video Webinar, Gong.ioPersonalizing outreach effectively and efficiently!SalesLoft is an incredible tool to help sales manage outreach, prospecting, and templating. There are thousands of companies we want to start a conversation with. Without SalesLoft, it would be impossible to do effective outreach at scale. The ability to see how people are engaging with our outreach is also incredible. SalesLoft allows us to be highly intentional.,Personalized outreach at scale Able to see how and when people are engaging with outreach Templated snippets and templates that integrate into Gmail has been a game changer The availability function that syncs with my Google Calendar has made it incredibly easy to share open availability,If you're not careful, it's easy to get carried away an the number of cadences you have running at one time,8,It has helped us drive net new by setting up regular, personalized cadences. It's helped to drive pipeline by understanding engagement and appropriate messaging It's helped with efficiency.,DataFox, Datanyze, ZoomInfo, ZoomSalesLoft is critical to company successSalesLoft is being used by all customer-facing employees, primarily on the Sales and Sales Development teams. We use it for initial engagement with accounts, automated messaging, and deal nurturing all throughout the buying cycle. Also, the extension into our GMail is one of the most utilized features and one which our sales team could not live without.,Cadences. Email Tracking. Email Automation.,Contact personalization. Auto removals.,9,Demand Generation is way up. Email tracking improved.,Salesforce CPQ (formerly SteelBrick),HubSpot, Marketo, Salesforce Commerce CloudSalesLoft: a must trySalesLoft is being used by the BDR/SDR team to automate the prospecting process. The two main problems it solves is automating the recording of activities in SalesForce and organizing your future tasks to increase activity. Another benefit is that it allows you to interact with the target's LinkedIn profile without the need to search for them within LinkedIn.,Automate task entry into Salesforce. Saves an enormous amount of time. Lines up your to-do list which increases the number of activities a single user is able to complete. Dial straight from SalesLoft, again, automating task entry into Salesforce.,The "view" function (how many times your sent email has been viewed) can be misleading. Any time you click on your own email in the sent folder, that will count as a view. Any time someone scrolls over the email in their inbox, that will count as a view. Minor UI thing, but in a call task, the window to either script or put bullets for talking points is TINY and unable to be resized. It's basically worthless. It would be a big help to make this window larger so people can see what they are supposed to touch on. If you connect on the phone and qualify someone out, you will need to make a few extra clicks to remove that person from the cadence.,10,SalesLoft increases activity by at least 25%, perhaps as much as 50%. If you need to hire BDRs, but you don't have a tool like SalesLoft, get SalesLoft before your next hire. No negative impact.,Outreach,ZoomInfo, Terminus, EngagioSalesloft is great!SalesLoft is being used by our entire sales and customer success department! it helps us track the calls, emails, cadences, etc across all teams and keeps everyone organized for their outreach to customers and current clients. It especially helps our BDR's track how they reach out to potential new clients.,Tracking of calls and emails. Cadence creations. Real-time visibility across all teams.,The ability to live update with Salesforce instead of pulling in reports. [Make it] easier to switch account owners so you aren't emailing old clients when client books change. The ability to see how many times someone has opened an email directly in Gmail.,10,Quicker creation of cadences. Basic organizational steps that can be shared across teams. Healthy competition to see who makes the most dials.,ChurnZero,Join.me, Evernote, SlackGood Vibes for Lofting!SalesLoft is used by all our Demand Generation Reps in the Sales Department, and about half of our existing Sales Executives that conduct the high level demonstrations and Discovery via Webex. It is also used by two individuals in marketing for multi touches via email, as SalesLoft is also integrated with our CRM SalesForce.,Efficient in mapping activity with our CRM SFDC (Salesforce.com) Notifying seat members when someone opens or clicks through material like an Email Recording calls,Reception of calls, frequent lags and static in recordings for all seat members. This may be a technical issue that is being worked on, but it's important for professionalism in calls. Attachments in emails on Cadences (Call Lists),8,I have had over $2.5 million dollars in business close in 2018 from connections made through SalesLoft, and two recordings that were extremely beneficial to my solutions team to tee up an excellent first demo.,RingCentral,dotConnect for SalesforceGreat sales outreach toolOur BDR team and account executive teams use SalesLoft to help organize our outreach to prospects. We use cadences primarily made up of emails and phone calls.,So helpful to have multiple streams of outreach organized. Keeps BDRs accountable for daily outreach. Managers have insight into activities Syncs with Salesforce Can use templated emails,Sometimes phone calls get dropped. I would like for individual reps to be able to turn off the Local Dialer functionality because I prefer not to use it.,9,We are able to set many more new meetings resulting in more pipeline.,Gong.io, InsightSquaredSalesLoft a great tool with minor drawbacks (like any software)Our entire go-to-market team here at Heap uses Heap--including our business development team, Account Executives, and Account Managers. SalesLoft helps us organize our outreach to prospective customers and users. It allows us to create personal and team "cadences" to set up specific messaging for different personas we sell to, automate a lot of follow up processes, and integrates with other outbound prospecting tools we use like Sendoso as well as our CRM Salesforce.,Cadence set up, automation, and workflow: It is easy to set up a personal or a Team cadence for a particular campaign or persona message. Steps can be automated with handy options to pick when automated emails will be sent, when contacts will be taken out of the cadence (if they reply or their email bounces) and so on. Advanced automation rules allow you to trigger Cadence actions based on changes to other data fields, such as a particular Salesforce contact field. We use this to automatically add contacts to a cadence when a specific field in Salesforce is changed (a picklist of potential cadence options). Add on benefits like integration to Crystal to help you know what type of language to use with your target contact, Owler for news and insights on companies you're reaching out to, and a pretty good account management/support team.,The Salesforce integration has never worked exactly as I'd like it to, leading to several frustrations. The product and customer success team have been diligent addressing concerns and talking through product updates, but I don't feel the core problem has been addressed. Essentially, SalesLoft maintains a separate database of contact and account records imported via the integration from Salesforce. This means that when a contact is updated in Salesforce, it may not automatically update in SalesLoft, meaning company names can be incorrect, contacts can be attached to the wrong account, and so on. My best practice is typically to just reimport (and therefore force an update) of any contacts I want to reach out to from Salesforce.,8,I'm sure there has been a huge positive ROI in terms of our team's overall productivity and efficiency in comparison to not having anything at all. However, it's hard to say what the ROI is or would be in comparison to another tool in this space as I have not tried any.,SalesLoft does have good reporting for A/B testing message variants to see what works best. This extends to Subject lines, variants within a Cadences, or to overall Cadences. You can see results by open rate, click rate, and reply rate. The reporting is sufficient for my limited needs.,Heap, Salesforce Lightning, SlackAbsolute game changer with a great team behind it.SalesLoft is used religiously by my sales team, and current expansion company-wide is underway. We would not be able to do our jobs near as effectively without it. Biggest pluses are the constant product updates and the phenomenal team of humans behind the platform that are incredibly friendly and knowledgeable. I'd recommend them 10/10 times.,Keeps reps organized. Integration with CRM is phenomenal. Helps our activity levels go through the roof.,Twilio dialer via SalesLoft is rough. Call quality mainly. Call prioritization. I'd love some AI that tells reps which calls are most important, and tells them when to make those calls.,10,Our sales velocity has dramatically increased Rep activity levels have more than doubled,,My favorite reports are analytics surrounding the best days and times to send emails and make calls. It breaks this down all the way down to an hourly level, and you can do full team, or individuals. I also appreciate knowing which templates and cadences are generating better engagement than others. It helps us to optimize our workflows quickly.,Clearbit, HubSpot, SlackSalesLoft is the best prospecting tool out there!We use SalesLoft as our main prospecting tool within the sales organization. We use it primarily for creating email templates, automating email blasts, and using email data provided to effectively prospect. On the phone side, we use SalesLoft to call all of our outbound and inbound prospects. The local dialer feature is also great, especially when trying to get a hold of people who have stopped communicating.,The creation and storage of SalesLoft templates Automating the sending of 100s or 1000s of emails; also providing insight on each email Being able to call prospects from one central hub SalesLoft Local dialer Cadences,When prospects call my SalesLoft provided number, I cannot answer it straight from SalesLoft. I have to use my desk phone Updating in line with connected CRM. Many times when we update something in SalesForce, it doesn't update in SalesLoft Being able to automatically remove prospects from cadences once they answer the phone,10,It has allowed our organization to source more sales qualified meetings It has reduced time spent on manual prospecting, while increasing desired outcomes An increase in sales rep activities and revenue,ClearSlide,In my day to day use of SalesLoft I do not generate any reports directly from it. However, I do look heavily at the email template data and cadence data. This information helps me select effective templates and cadences to use when running new sales campaigns. I also create lists from my imports to generate cadences, which is a helpful feature.,Okta, LinkedIn Sales Navigator, UltiProPretty good, and great if you are using SalesforceSalesLoft was being used by our business development team to aid in our outbound prospecting. We used it in connection with Salesforce to accurately log and track all of our prospecting activity. Without a tracking tool, we would have needed to manually track phone calls, emails, and meeting which can take a lot of time.,Building and sharing prospecting cadences. We were able to easily see other people's information within our org to share and build upon existing outreach campaigns Visibility into prospect interactions, being able to see into when someone interacts with your email is old news, SalesLoft shows you exactly what they did, when they did it, and gives this information in an easy to digest feed on the prospect. Task organization, the breakdown of daily tasks was easy to manipulate and adjust to personal preferences.,I have used other prospecting tools that were able to be used more functionally through a chrome extension while the CRM tab was open. We used SalesLoft in its own tab and that often became cumbersome. With our transition to a different CRM we switched away from SalesLoft, more depth on their integration would have been nice so we could consider continuing to use them.,9,This tool allows for our BDR/SDRs to prospect much more efficiently with built-in accountability. Being able to build your own cadences and do your own prospecting had some negative impacts on the success of campaigns and tactics is hard to measure/quantify.,InsideSales.com Predictive Playbooks,I do not generate reports with SalesLoft.,Infor CRM, Ceridian Dayforce, Salesforce App Cloud, Adaptive InsightsGo With SalesLoftWe use SalesLoft for our sales development in order to better organize and engage with our customers and prospects. It helps us personalize at scale while maintaining a repeatable process in contact prospective customers. SalesLoft also has a number of different partnerships that help us distinguish our messaging. Thier analytics engine is key to identifying what works and what doesn't.,Organization Testing Personalization,Better Outlook integration Better tracking Compliance,9,More meetings higher conversion rates more revenue,We generate activity and engagement reports.,ZoomInfo, Salesforce App CloudSalesLoft is great for cold call outreach!Our sales organization used SalesLoft for analytics and structure for our outbound efforts. Sales Loft helps organize all the information required to make an effective cold call. Sales Loft has allowed up to be more strategic with our outbound efforts and have the proper analytics to constantly improve upon our methods.,Creating prospecting activities Tracks and notifies when leads are active Helps create an effective outreach strategy,You can not modify prospects within a cadence without removing them from the cadence. Salesforce and Sales Loft syncing can be glitchy at times Can not track attachments,7,Able to scale outreach and build effective strategies Has improved efficiency Reporting to help understand what strategies are working,HubSpot Sales and Salesforce Analytics Cloud,SalesLoft allows you to report on which messaging is working best; what time of day and day are the best to reach out, and track reps' activity and success.,Outreach, LeanData Lead2Account Matching EngineSDR ManagerWe are primarily using Salesloft purely as an email automation tool. We generally send around 1000 emails a week. It's a great tool for getting a group of targeted emails out. We generally use it to drive people to local events, webinars, or even just to warm up a colder list. The analytics are a great way to target people who open or click over a certain rate.,Gives admins the visibility and metrics into what their team is sending out and what their success rates are I like that it spaces emails out (subject to managers decision on length), causing a higher delivery rate Great and useful analytics,We only use email functionality. Haven't used the dialing portion. At least a couple times a week the team has issues with getting bumped from the email server causing some emails to fail I don't think it's always good practice, but would be nice if sending over 1k emails in a day was an option,8,Increase in conversations/connects Effectively set up multi-step email cadences Frees up day from emailing too much with one-offs and allows more time to call people that might pick up,Tout,We use the analytics page and the opens and clicks reports. We also use team cadences which is a good way to share good email cadences or for people to share if the whole org is doing a targeted campaign. The reports that we use fit the needs for what we're using it for.,InsideSales.com Predictive PowerDialer, Centrify Application Services, Fusion 360, Namely, Slack, Zendesk, Zoom, Dropbox, NetSuite, Solium Shareworks, TINYpulse, PlanSource BenefitsOne, MindTouchSalesLoft - A premier product for your teams outreach!At our organization, Salesloft is being used by our sales development team, customer success team, and sales team. By moving our customer-facing teams onto Salesloft we were able to consolidate our various communication tools into one platform.,The Salesloft platform allows you to seamlessly organize your outreach in one easy to use tool and derive important insights and analytics from your various outreach. The ability to create email templates that can be shared across the team enables our teams to have greater collaboration, as well as more structured and consistent messaging being used across the team. In the past we have used different tools for our calls and emails. With Salesloft, you have the ability to manage your outreach from calls and emails all from one platform.,Initially when rolling out Salesloft to our various teams, the new jargon was not as intuitive as it could have been. It took our teams awhile to get used to the new platform. Somethings, like their use of cadences, seemed more complex than they needed to be.,9,Salesloft has allowed us to consolidate our tools across our teams which allowed us to cut costs, as well as create some consistency across departments. Salesloft has also driven more cross collaboration in respect to consistent email outreach, that has allowed our teams to spend less time creating one off emails as these templates can be shared across the team. It has provided more visibility and control for managers into the outreach being sent on behalf of the company from their respective teams.,Cirrus Insight,We derive a number of reports from Salesloft to help us understand the actual volume of activity across our teams from calls to emails. One of the strongest insights for us is the ability to understand how our emails are being interacted with (opened, clicked, replied). This allows us to adjust our outreach accordingly if it appears our open rates are not as high as we would like. Another great feature is the ability to see the optimal time to call a prospect each day.Best for time management and follow upIt has been used to organize large account and contact information. To organize by day and messaging for introductory proposals. To track and review calls, along with train based on other's calls. Mass emailing was also used in the early stages or for less focused verticals. Mainly it guided our level of appropriate outreach to execute before moving past an account.,Track all activity and calls. Escalate contacts through the created timeline (cadence). Record calls for training purposes. Hold notes per client and prevent duplicate contacts.,Dirty data was frequent where contact uploads would have mixed emails, phone numbers, and company associations. Ceased working semi-regularly. Could have a function to undo a decision since it has the ability to mass email out.,9,Negative in dirty data mix-ups that could tarnish impressions. Positive in smaller batch outreach by having thorough follow up. Training via recorded calls was valuable.,None,Not applicable.,ContactWorld for Salesforce, ZoomInfoSalesLoft for small to mid-size companiesWe use SalesLoft for our market development team and it helps the team organize and prioritize their day. It's also great to be able to see metrics on each template that other teammates are using.,SalesLoft does a great job of showing metrics of open rates, clicks, and reply rates for each template. They have a great account management team that is quick to help with any issues. They are great at updating the platform and keeping the tool relevant with the industry.,The most issues with SalesLoft is the frequency of the platform going down during working hours. Submitting tickets through support takes about a day to get a reply back from them which is late by then. The analytics for calls made throughout the day and the bubble points have no value to me. More analytics around the time people are connecting the most with prospects would be helpful.,5,Negative impact - when the platform doesn't work during work hours and the teams are making cold calls. (Not saying that it happens every day but maybe once or twice a month). Positive impact - It was great when we were a team small team of 5. It was easy to copy and implement other teammate's templates into your own cadence. Allowing the team to streamline their process. Negative impact - Threading feature. If you try to use a template for the second or third touch and try to thread it to the first touch it will not thread. You will need to copy and past the second and third emails as you send them off which is less efficient and not an accurate representation of data in regards to reply rates.,HubSpot Sales,We generate call connect reports, email reply rates, and also email open rate reports to see when people open their emails the most.SalesLoft powers our "quantity of quality"We use SaleLoft for our global SDR team to help us scale a quantity of quality for our outbound prospecting efforts. SalesLoft helps us orchestrate outreach across hundreds of companies and thousands of prospects in a smooth, coordinated approach that's enhanced by their data integration partners.,My team loves the way SalesLoft groups similar tasks (same touch plan, same step) together in "run step" buckets. It really helps them focus on similar types of tasks at the same time and scale personalization. SalesLoft's platform approach is enhanced by data and content providers increasing its value. On a non-product point, I've found SalesLoft's content resources to be a industry-leading. They are much more than a product company and add significant value and education to the sales development community.,The partner integration strategy is developing rapidly and some plug-ins have some smoothing out to make more stable and useful. SalesLoft optimizes for personalization at scale. Some additional automation of dynamic field logic would help free up time for better personalization.,9,We are able to engage a high volume of prospects with a high level of quality/personalization. Our reps love using SalesLoft and report high satisfaction - important as they spend so much time in it.,Outreach and ToutApp,We get the basics like what reps, templates, and touch plans are performing best. But what's most meaningful are the insights we get into how to improve our outcomes which we get from A/B/N testing and call analytics.,InsightSquared, CA Flowdock, LinkedIn Sales NavigatorSalesLoft - A great tool for email campaigns!Both our inside and outside sales teams are using SalesLoft to generate interest in a variety of our service offerings. SalesLoft enables us to create email campaigns (cadence) using a step approach. Each step commences based upon a schedule determined by the user. We allow our users to run their own campaigns or corporate developed campaigns.,Salesloft allows you to schedule each step of the campaign process. Salesloft allows you to use a variety of steps, including email, social media connection, and phone. Salesloft allows for A vs B testing if desired.,While Salesloft integrates with Salesforce (and we use that integration), I think the points (fields) of integration could be improved enabling better reporting/dashboard capability within Salesforce. Salesloft refreshes its data once an hour. I would really prefer a platform that was always current but understand why that can't happen. Selecting specific date ranges in Salesloft dashboards isn't very user friendly. I'd like to have some good standards (this month, current and previous month, all time, quarter, year, etc.). I would like to an account manager within SalesLoft that is dedicated to helping us achieve success. Right now, we have a dedicated support person, and while she is very good at helping us overcome/address any issues, she doesn't analyze what we are doing (or not doing) and help us to move in a stronger direction.,9,We have only been using SalesLoft for about 4 months, so it is too early to consider ROI. That being said, we have already had XXX success (which we defined as a meeting/call being scheduled). Sales efficiency increased because less time is spent manually tracking whether someone has responded to an email. Customer support is excellent. Although we don't have a dedicated account manager, we do have a dedicated support person and she is extremely responsive to our needs/questions.,HubSpot, Outreach and ToutApp,We use the integration between Salesloft and Salesforce to create reports and dashboards that we use internally. There is room for improvement in Salesloft reporting capabilities (as previously mentioned), but this approach is sufficient for our needs today. Our dashboards are capturing how many emails we have sent, how many people we are targeting, how many people we have in each stage of the email cadence, how many Success we have had, how many opportunities have resulted from our use of Salesloft ... and ultimately will tell us how many opportunities we have won and their value, allowing us to get to a true ROI.,RainKing, Adobe eSign services, NetSuite OpenAir PSA
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SalesLoft
204 Ratings
Score 8.4 out of 101
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SalesLoft
204 Ratings
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Score 8.4 out of 101

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alim mukhida profile photo
September 10, 2019

Salesloft: sell more sales.

Score 7 out of 10
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Verified User
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Salesloft is being used to manage cadences and automate processes to prospects.
  • Automating processes such as sending emails or making calls.
  • Organizing your leads.
  • Disqualifying leads as fast as possible.
  • The call button when making a call goes immediately to the call instead of loading a number.
  • Not accounting for an extension
  • Bad reception
Scenario 1: Salesloft is a great tool for organizing workflows and leads into buckets and increasing the number of reach outs to every lead.

Scenario 2: Salesloft is not great for tracking how well a rep is doing from a revenue perspective.
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Score 9 out of 10
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Verified User
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We use SalesLoft as a way for the team to automate tasks and activities based upon the sales/customer cycle. Mainly used for the calendar, bcc, and cadences.
  • Sync to Salesforce
  • Integration into Gmail
  • Team sharing of templates
  • Two-way sync to Salesforce
  • Logic rules
  • Support after implementation
A great tool to get sales teams to the next level. Any ADR Manager will tell you that this keeps up the 12 touches required to set a meeting. The integrations to other tools are key, such as Vidyard and LeanData.
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Taylor Little profile photo
Score 9 out of 10
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Salesloft is a great tool and its main use case for our organization at Hootsuite is to be able to efficiently allow our sales team to reach out and connect with all the leads coming through our marketing team. We have a lot of leads that come through whether they are webinars leads or contact us leads and being able to efficiently get out multiple emails at once or make d40 dials in 15 minutes allows me to keep my pipeline fully loaded.
  • It allows you to send out many emails at once.
  • It allows you to easily listen back to your calls to help you improve.
  • It allows you to manage all your leads from Salesforce very efficiently.
  • Not being able to automatically send out emails.
  • Not being able to see easy-time data on your monthly performance.
  • Not being able to have the ability to send different emails to different prospects in the same cadences (personalizing more).
I personally use Salesloft for efficiently reaching out to all my leads without having to personalize each email one by one. I also use it to listen back to all my calls to see where I can improve and what information I missed on discovery calls. It's great for allowing you to book a meeting straight from your email as they have access to your Gmail calendar.
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August 12, 2019

Salesloft User

Score 5 out of 10
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Salesloft was a good tool for what I needed. Got the job done.
  • Helped drive inquiries
  • Converted leads
  • Keep refining the UI
  • More integrations
Providing communications tools, supporting data, and finally analytics to “coach” salespeople to improve their processes.
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Score 10 out of 10
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SalesLoft is being used by the sales team at Rakuten Marketing UK and it's been really useful. It solves several problems such as: dates to send emails and templates already made and ready to send. Through SalesLoft we are able to work as team more efficiently and it makes our work much easier.
  • Build cadences to send emails to different people according to some specifications you are aware of it
  • Allows you to tailor a mass email to something more personal with less work involved
  • Reminds you of the emails you have to send and dates scheduled
  • Allows you to follow-up emails and re-schedule them for when the prospect ask you to without having to save it in a notepad
  • I would like to have a notification when people in my cadences are finishing (for instance, a notification to remind me to add steps to the cadence)
  • It would be good if we could send LinkedIn messages with templates, as we do it in a normal cadence.
For sales purposes, SalesLoft is a life changing tool. It makes your day easier by automating several manual tasks. It allows you to work as a team more efficiently and understand the needs of the prospects. The fact that it connects with LinkedIn is also a major difference, as you don't need to open LinkedIn and send individual messages.
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Shaida Rahman profile photo
Score 10 out of 10
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SalesLoft has been a very helpful tool to allow me to keep track of all my interactions with prospects. I deal with a high volume of inbound leads everyday. Prior to SalesLoft everything was manual, emails, calling etc. Now with SalesLoft, I add any new leads into a different cadence depending on the priority and the prospect's enquiry and keep up with them.

The bulk emailing has saved me a lot of time. I am able to do 1 week's work in a matter of minutes with this functionality.
  • Bulk emailing
  • Cadences for different enquiries and prioprity
  • Email Tracking
  • Calling has been an issue in the past
SalesLoft is great for sales teams that deal with a high volume of leads to better manage workloads and email marketing.
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Score 8 out of 10
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Used by our Business Development Team and Account Executive Team to manage all email send-outs and phone calls. Business development is looking for fresh accounts to work while the Accounts Executive team is nurturing qualified leads. Both teams are frequently using cadences and phone calls to interface with prospects.
  • Click to dial function is the best feature in my opinion.
  • Cadences are easy to use.
  • Templates are well integrated with Gmail.
  • Lack of analytics on best time/day to reach out.
  • Automatic emails didn't seem possible.
  • Wasn't as accurate as Salesforce inbox at tracking opens/reads.
When working through a contact list it is very quick and easy to use the click-to-dial function to contact prospects in a short amount of time. This is the biggest positive differentiator between Salesloft and its competitors.
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Score 8 out of 10
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SalesLoft is an incredible tool to help sales manage outreach, prospecting, and templating. There are thousands of companies we want to start a conversation with. Without SalesLoft, it would be impossible to do effective outreach at scale. The ability to see how people are engaging with our outreach is also incredible. SalesLoft allows us to be highly intentional.
  • Personalized outreach at scale
  • Able to see how and when people are engaging with outreach
  • Templated snippets and templates that integrate into Gmail has been a game changer
  • The availability function that syncs with my Google Calendar has made it incredibly easy to share open availability
  • If you're not careful, it's easy to get carried away an the number of cadences you have running at one time
SalesLoft is best used by external facing employees who do a large amount of communication prospecting or even customer engagement. It is so useful to set up intentional cadences with appropriate messaging to get the best results. Dialing through SalesLoft also helps to keep track of activity and engagement in one place.
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Score 9 out of 10
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SalesLoft is being used by all customer-facing employees, primarily on the Sales and Sales Development teams. We use it for initial engagement with accounts, automated messaging, and deal nurturing all throughout the buying cycle. Also, the extension into our GMail is one of the most utilized features and one which our sales team could not live without.
  • Cadences.
  • Email Tracking.
  • Email Automation.
  • Contact personalization.
  • Auto removals.
If your organization or company needs to attract a lot of attention, or reach a lot of contacts in a seamless, yet personalized manner, then SalesLoft is for you. It is extremely well suited to get out "personalized" email at scale for hundreds to thousands of contacts all at once.
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April 10, 2019

SalesLoft: a must try

Score 10 out of 10
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SalesLoft is being used by the BDR/SDR team to automate the prospecting process. The two main problems it solves is automating the recording of activities in SalesForce and organizing your future tasks to increase activity. Another benefit is that it allows you to interact with the target's LinkedIn profile without the need to search for them within LinkedIn.
  • Automate task entry into Salesforce. Saves an enormous amount of time.
  • Lines up your to-do list which increases the number of activities a single user is able to complete.
  • Dial straight from SalesLoft, again, automating task entry into Salesforce.
  • The "view" function (how many times your sent email has been viewed) can be misleading. Any time you click on your own email in the sent folder, that will count as a view. Any time someone scrolls over the email in their inbox, that will count as a view.
  • Minor UI thing, but in a call task, the window to either script or put bullets for talking points is TINY and unable to be resized. It's basically worthless. It would be a big help to make this window larger so people can see what they are supposed to touch on.
  • If you connect on the phone and qualify someone out, you will need to make a few extra clicks to remove that person from the cadence.
A tool like SalesLoft is a must have for the Business Development team. I could see some benefit for AEs in some sales processes, and particularly automated emails like handing off and introductions after key points in the process, but it is absolutely, 100% for a BDR team.
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February 12, 2019

Salesloft is great!

Score 10 out of 10
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SalesLoft is being used by our entire sales and customer success department! it helps us track the calls, emails, cadences, etc across all teams and keeps everyone organized for their outreach to customers and current clients. It especially helps our BDR's track how they reach out to potential new clients.
  • Tracking of calls and emails.
  • Cadence creations.
  • Real-time visibility across all teams.
  • The ability to live update with Salesforce instead of pulling in reports.
  • [Make it] easier to switch account owners so you aren't emailing old clients when client books change.
  • The ability to see how many times someone has opened an email directly in Gmail.
SalesLoft works very well for companies' sales departments to track how reps are doing on a daily basis with calls, emails and general outreach to clients. it gives everyone across the organization the ability to see what others are doing and can help management gain insight into why certain reps aren't doing as well, because of little outreach.
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Jared Henderson profile photo
December 20, 2018

Good Vibes for Lofting!

Score 8 out of 10
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SalesLoft is used by all our Demand Generation Reps in the Sales Department, and about half of our existing Sales Executives that conduct the high level demonstrations and Discovery via Webex. It is also used by two individuals in marketing for multi touches via email, as SalesLoft is also integrated with our CRM Salesforce.
  • Efficient in mapping activity with our CRM SFDC (Salesforce.com)
  • Notifying seat members when someone opens or clicks through material like an Email
  • Recording calls
  • Reception of calls, frequent lags and static in recordings for all seat members. This may be a technical issue that is being worked on, but it's important for professionalism in calls.
  • Attachments in emails on Cadences (Call Lists)
Very well suited for efficient call planning. Even organizes your calls via time zone (EST to PST)
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November 02, 2018

Great sales outreach tool

Score 9 out of 10
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Our BDR team and account executive teams use SalesLoft to help organize our outreach to prospects. We use cadences primarily made up of emails and phone calls.
  • So helpful to have multiple streams of outreach organized.
  • Keeps BDRs accountable for daily outreach.
  • Managers have insight into activities
  • Syncs with Salesforce
  • Can use templated emails
  • Sometimes phone calls get dropped.
  • I would like for individual reps to be able to turn off the Local Dialer functionality because I prefer not to use it.
Any organization with an inside sales team tasked with making outbound outreach into cold accounts can benefit from SalesLoft.
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Score 8 out of 10
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Our entire go-to-market team here at Heap uses Heap--including our business development team, Account Executives, and Account Managers.

SalesLoft helps us organize our outreach to prospective customers and users. It allows us to create personal and team "cadences" to set up specific messaging for different personas we sell to, automate a lot of follow up processes, and integrates with other outbound prospecting tools we use like Sendoso as well as our CRM Salesforce.
  • Cadence set up, automation, and workflow: It is easy to set up a personal or a Team cadence for a particular campaign or persona message. Steps can be automated with handy options to pick when automated emails will be sent, when contacts will be taken out of the cadence (if they reply or their email bounces) and so on.
  • Advanced automation rules allow you to trigger Cadence actions based on changes to other data fields, such as a particular Salesforce contact field. We use this to automatically add contacts to a cadence when a specific field in Salesforce is changed (a picklist of potential cadence options).
  • Add on benefits like integration to Crystal to help you know what type of language to use with your target contact, Owler for news and insights on companies you're reaching out to, and a pretty good account management/support team.
  • The Salesforce integration has never worked exactly as I'd like it to, leading to several frustrations. The product and customer success team have been diligent addressing concerns and talking through product updates, but I don't feel the core problem has been addressed. Essentially, SalesLoft maintains a separate database of contact and account records imported via the integration from Salesforce. This means that when a contact is updated in Salesforce, it may not automatically update in SalesLoft, meaning company names can be incorrect, contacts can be attached to the wrong account, and so on. My best practice is typically to just reimport (and therefore force an update) of any contacts I want to reach out to from Salesforce.
It is great for small to medium-sized teams who want to double or triple the productivity of their business development representatives. In a previous job, our email and call outbounding was all managed in spreadsheets and through Outlook. When I came to Heap and began using SalesLoft I was significantly more efficient, productive, and successful.

As our team has grown, members have joined and left, and our use of the tool has evolved as our collection of cadences and templates has grown messy. A better paradigm for managing these templates, understanding what templates map to what cadence, and so on will help our team scale use of SalesLoft. I can see how a large enterprise may have to strictly control their SalesLoft environment to prevent similar drawbacks.
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Score 10 out of 10
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SalesLoft is used religiously by my sales team, and current expansion company-wide is underway. We would not be able to do our jobs near as effectively without it.

Biggest pluses are the constant product updates and the phenomenal team of humans behind the platform that are incredibly friendly and knowledgeable.

I'd recommend them 10/10 times.
  • Keeps reps organized.
  • Integration with CRM is phenomenal.
  • Helps our activity levels go through the roof.
  • Twilio dialer via SalesLoft is rough. Call quality mainly.
  • Call prioritization. I'd love some AI that tells reps which calls are most important, and tells them when to make those calls.
If you like data-driven decisions and maximizing the efficiency of your reps, SalesLoft is a must-have for SDRs, closers, and AMs.
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Score 10 out of 10
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We use SalesLoft as our main prospecting tool within the sales organization. We use it primarily for creating email templates, automating email blasts, and using email data provided to effectively prospect. On the phone side, we use SalesLoft to call all of our outbound and inbound prospects. The local dialer feature is also great, especially when trying to get a hold of people who have stopped communicating.
  • The creation and storage of SalesLoft templates
  • Automating the sending of 100s or 1000s of emails; also providing insight on each email
  • Being able to call prospects from one central hub
  • SalesLoft Local dialer
  • Cadences
  • When prospects call my SalesLoft provided number, I cannot answer it straight from SalesLoft. I have to use my desk phone
  • Updating in line with connected CRM. Many times when we update something in SalesForce, it doesn't update in SalesLoft
  • Being able to automatically remove prospects from cadences once they answer the phone
SalesLoft is amazing for calling large numbers of people and sending out an even larger quantity of emails. It allows sales organizations to streamline their prospecting activities, and produce greater results with less effort. The insight provided by the email analytics also gives great information about the behavior of prospects, allowing for even more efficient prospecting. Our organization wouldn't consider going back to doing hand dials and manual emails. SalesLoft is amazing!
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Score 9 out of 10
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SalesLoft was being used by our business development team to aid in our outbound prospecting. We used it in connection with Salesforce to accurately log and track all of our prospecting activity. Without a tracking tool, we would have needed to manually track phone calls, emails, and meeting which can take a lot of time.
  • Building and sharing prospecting cadences. We were able to easily see other people's information within our org to share and build upon existing outreach campaigns
  • Visibility into prospect interactions, being able to see into when someone interacts with your email is old news, SalesLoft shows you exactly what they did, when they did it, and gives this information in an easy to digest feed on the prospect.
  • Task organization, the breakdown of daily tasks was easy to manipulate and adjust to personal preferences.
  • I have used other prospecting tools that were able to be used more functionally through a chrome extension while the CRM tab was open. We used SalesLoft in its own tab and that often became cumbersome.
  • With our transition to a different CRM we switched away from SalesLoft, more depth on their integration would have been nice so we could consider continuing to use them.
In a business development or inside sales organization where interactions and accountability are important having a fully integrated prospecting tool like SalesLoft is a game changer.
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May 18, 2018

Go With SalesLoft

Score 9 out of 10
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We use SalesLoft for our sales development in order to better organize and engage with our customers and prospects. It helps us personalize at scale while maintaining a repeatable process in contact prospective customers. SalesLoft also has a number of different partnerships that help us distinguish our messaging. Thier analytics engine is key to identifying what works and what doesn't.
  • Organization
  • Testing
  • Personalization
  • Better Outlook integration
  • Better tracking
  • Compliance
SalesLoft is perfect for an inside sales team that needs a tool to help them organize their prospecting and engagement process, personalization at scale.

It's less suited for Account Executives who like to thread their emails and copy multiple people within a long sales cycle. Having everything in SalesLoft can be tedious at that point
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Score 7 out of 10
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Our sales organization used SalesLoft for analytics and structure for our outbound efforts. Sales Loft helps organize all the information required to make an effective cold call. Sales Loft has allowed up to be more strategic with our outbound efforts and have the proper analytics to constantly improve upon our methods.
  • Creating prospecting activities
  • Tracks and notifies when leads are active
  • Helps create an effective outreach strategy
  • You can not modify prospects within a cadence without removing them from the cadence.
  • Salesforce and Sales Loft syncing can be glitchy at times
  • Can not track attachments
SalesLoft is particularly useful for cold call outbound efforts. I'd recommend SalesLoft to SDRs and BDRs or teams that are looking for an effective way to "cast a large net. It may not be as suitable for teams who are focusing on very targeted and detailed outreach to a small group of prospects.
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January 19, 2018

SDR Manager

Score 8 out of 10
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We are primarily using Salesloft purely as an email automation tool. We generally send around 1000 emails a week. It's a great tool for getting a group of targeted emails out. We generally use it to drive people to local events, webinars, or even just to warm up a colder list. The analytics are a great way to target people who open or click over a certain rate.
  • Gives admins the visibility and metrics into what their team is sending out and what their success rates are
  • I like that it spaces emails out (subject to managers decision on length), causing a higher delivery rate
  • Great and useful analytics
  • We only use email functionality. Haven't used the dialing portion.
  • At least a couple times a week the team has issues with getting bumped from the email server causing some emails to fail
  • I don't think it's always good practice, but would be nice if sending over 1k emails in a day was an option
Excellent for taking a colder list, and being able to quickly weed through the junk and come out with a clean targeted/accurate list to work from. Our data in Salesforce can be a bit dirty, so by using opens and click reports and getting rid of the undeliverable leads, we're able to prospect into a much more targeted audience.
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Score 9 out of 10
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At our organization, Salesloft is being used by our sales development team, customer success team, and sales team. By moving our customer-facing teams onto Salesloft we were able to consolidate our various communication tools into one platform.
  • The Salesloft platform allows you to seamlessly organize your outreach in one easy to use tool and derive important insights and analytics from your various outreach.
  • The ability to create email templates that can be shared across the team enables our teams to have greater collaboration, as well as more structured and consistent messaging being used across the team.
  • In the past we have used different tools for our calls and emails. With Salesloft, you have the ability to manage your outreach from calls and emails all from one platform.
  • Initially when rolling out Salesloft to our various teams, the new jargon was not as intuitive as it could have been. It took our teams awhile to get used to the new platform. Somethings, like their use of cadences, seemed more complex than they needed to be.
Salesloft is well suited for teams who are engaging in very repetitive outreach such as sales development reps or sales reps. We have even made it work in many ways for our customer success team as well. Though some of the capabilities do not suit that team as well as it does for sales, they are still getting strong use out of the email outreach capabilities. For calls, we still use a different tool for our customer success team as it did not give us all the functionality we needed for customer meetings, trainings, etc.
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Score 9 out of 10
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It has been used to organize large account and contact information. To organize by day and messaging for introductory proposals. To track and review calls, along with train based on other's calls. Mass emailing was also used in the early stages or for less focused verticals. Mainly it guided our level of appropriate outreach to execute before moving past an account.
  • Track all activity and calls. Escalate contacts through the created timeline (cadence).
  • Record calls for training purposes.
  • Hold notes per client and prevent duplicate contacts.
  • Dirty data was frequent where contact uploads would have mixed emails, phone numbers, and company associations.
  • Ceased working semi-regularly.
  • Could have a function to undo a decision since it has the ability to mass email out.
Mass emailing - I believe in the context of prospecting this is a weak approach. However customer retention/appreciation could be rather useful with general messaging, holiday wishes, etc. Very generic product outreach and prospecting could be appropriate on the B2C side, but this seemed ineffective on the B2B side. B2B can use it for tracking and progressing a contact along so that the right amount of effort goes into the outreach before eliminating as inopportune time.
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Score 5 out of 10
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We use SalesLoft for our market development team and it helps the team organize and prioritize their day. It's also great to be able to see metrics on each template that other teammates are using.
  • SalesLoft does a great job of showing metrics of open rates, clicks, and reply rates for each template.
  • They have a great account management team that is quick to help with any issues.
  • They are great at updating the platform and keeping the tool relevant with the industry.
  • The most issues with SalesLoft is the frequency of the platform going down during working hours.
  • Submitting tickets through support takes about a day to get a reply back from them which is late by then.
  • The analytics for calls made throughout the day and the bubble points have no value to me. More analytics around the time people are connecting the most with prospects would be helpful.
SalesLoft is well suited for a start up or mid-sized company looking for a tool that provides decent data, and cross team functionality. Less suited for a company as it scales. The system is unstable and with their updates throughout the working days it causes issues and lowers productivity levels. Also if you're the type of person who needs 24-7 support they're probably not the quickest in reply but they'll get back to you in 1 business day.
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Casey N. Corrigan profile photo
Score 9 out of 10
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We use SaleLoft for our global SDR team to help us scale a quantity of quality for our outbound prospecting efforts. SalesLoft helps us orchestrate outreach across hundreds of companies and thousands of prospects in a smooth, coordinated approach that's enhanced by their data integration partners.
  • My team loves the way SalesLoft groups similar tasks (same touch plan, same step) together in "run step" buckets. It really helps them focus on similar types of tasks at the same time and scale personalization.
  • SalesLoft's platform approach is enhanced by data and content providers increasing its value.
  • On a non-product point, I've found SalesLoft's content resources to be a industry-leading. They are much more than a product company and add significant value and education to the sales development community.
  • The partner integration strategy is developing rapidly and some plug-ins have some smoothing out to make more stable and useful.
  • SalesLoft optimizes for personalization at scale. Some additional automation of dynamic field logic would help free up time for better personalization.
SalesLoft is much more of a sales engagement platform than sales automation. Put into the hands of well-trained SDRs, I don't think there's any stronger platform. However if a sole proprietor or time-strapped AE needed a tool to automate email sending, they wouldn't scratch the surface of SalesLoft and could use other options.
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Score 9 out of 10
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Both our inside and outside sales teams are using SalesLoft to generate interest in a variety of our service offerings. SalesLoft enables us to create email campaigns (cadence) using a step approach. Each step commences based upon a schedule determined by the user. We allow our users to run their own campaigns or corporate developed campaigns.
  • Salesloft allows you to schedule each step of the campaign process.
  • Salesloft allows you to use a variety of steps, including email, social media connection, and phone.
  • Salesloft allows for A vs B testing if desired.
  • While Salesloft integrates with Salesforce (and we use that integration), I think the points (fields) of integration could be improved enabling better reporting/dashboard capability within Salesforce.
  • Salesloft refreshes its data once an hour. I would really prefer a platform that was always current but understand why that can't happen.
  • Selecting specific date ranges in Salesloft dashboards isn't very user friendly. I'd like to have some good standards (this month, current and previous month, all time, quarter, year, etc.).
  • I would like to an account manager within SalesLoft that is dedicated to helping us achieve success. Right now, we have a dedicated support person, and while she is very good at helping us overcome/address any issues, she doesn't analyze what we are doing (or not doing) and help us to move in a stronger direction.
Salesloft is well suited to a sales organization, enabling your team to quickly and easily run email campaigns. I would think it could also be used from an HR perspective as well (new hires asked to complete specific tasks and when done a follow up email is sent for next steps) or similar scenario for other departments.
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About SalesLoft

SalesLoft is a sales engagement and conversational intelligence platform. It allows teams to set and execute on a cadence of communications, with the goal of converting more target accounts into customer accounts, expanding existing relationships, and offering an elevated customer experience. According the the vendor, some of the functions and benefits of SalesLoft include:

- Standardizing process across the organization and the automation of repeatable processes

- Ensuring messaging alignment and resonance through templating controls and personalization

- A holistic view engagement real-time activity tracking

- Improved coaching and onboarding through conversational intelligence and call recording

- Seamless integrations through an extensible partner ecosystem and custom API

SalesLoft is designed to help organizations engage their audience in more relevant, authentic and sincere ways by activating strategic focus.

The vendor reports having more than 2,000 customers, including IBM, MuleSoft, Square, WeWork, and Zoom. The vendor touts that SalesLoft was named the 7th Fastest-Growing Technology Company in North America by Deloitte and recently hailed by The New York Times as a start-up that "may be the next unicorn." More information is available on the vendor's website.

SalesLoft Competitors

SalesLoft Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS