Salesloft - Great for Sales Teams
Salesloft is our main sales engagement tool. We use it for all our cadencing to new prospects and renewing customers. Over 200 reps are …
Overview
What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks,…
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What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do…
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Product Demos
Discovery During Demos w/ Shawn Fowler, VP Sales Enablement @ SalesLoft
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Demo Diaries: Ep 064 | "Cultivating Credibility to Start Out from the Crowd"
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SalesLoft Demo - Contact Importing
YouTube
Sales Tips: 3 Ways to Leverage Cadences as a Full-Cycle Sales Rep
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Salesloft?
Salesloft is a provider of their eponymous sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is presented as a place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win.
The vendor states thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.
The vendor states thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.
Salesloft Competitors
Salesloft Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS |
Frequently Asked Questions
Reviewers rate Ease of integration highest, with a score of 8.7.
The most common users of Salesloft are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
SalesLoft is highly recommended by users as a valuable tool for generating positive results and maximizing sales efforts. Users have found SalesLoft to be particularly helpful in reaching their target audience and streamlining communication efforts through cadencing. This allows sales teams to track the success of calls and emails, ensuring that prospects don't fall away or get lost in the shuffle. SalesLoft not only minimizes time spent on tracking and emailing prospective clients but also provides organizational tools to create and manage specific outreach campaigns. It saves significant time and effort by automating tasks such as dialing, emailing, call logging, and disposition standardization for sales departments. Users praise SalesLoft for its efficiency in managing workflow, hitting call targets, and targeting the correct contacts. The software also facilitates collaboration among team members and integrates well with other CRM platforms like Salesforce. Overall, SalesLoft addresses key business problems such as maximizing time, providing data insights, simplifying processes, enhancing collaboration, and improving the entire sales experience from prospecting to engagement with customers.
Based on user reviews, users highly recommend investing time in onboarding and training to ensure success with SalesLoft. They emphasize the importance of integrating SalesLoft with a CRM like Salesforce and comparing it to other competitors in the market. It is suggested to get comfortable with SalesLoft's support system and take advantage of the team and resources provided by SalesLoft. One person should become a SalesLoft expert for questions and training.
Users advise starting slow with SalesLoft and implementing advanced features gradually. Thoroughly understanding SalesLoft's intended use before purchasing is key. It is recommended to define cadences and lead status in advance for a smoother implementation process. Users suggest reaching out to SalesLoft support for assistance in certain areas.
Users believe that SalesLoft is a must-have tool for personalized high-value service sales. They highly recommend it for driving quality meetings and pipeline, as well as for targeted email campaigns. Users advise going through the full demo to discover hidden features and defining lead statuses in advance for better utilization. It is suggested to be prepared to answer questions from sales reps, attend onsite training, and be patient during the implementation process.
Overall, users find SalesLoft to be a valuable tool for sales development teams, lead generation, automation, managing prospects, and organizing outbound teams. They appreciate its philosophy of sincere outreach at scale and recommend committing to utilizing it to its full potential. While occasional glitches are noted, users consider SalesLoft a sound investment worth exploring despite some limitations.
Attribute Ratings
Reviews
(51-75 of 134)Companies can't remove reviews or game the system. Here's why
December 18, 2020
Defo worth a try!
[SalesLoft is used] across the whole department of sales as far as I know. For being an organization with over 200 employees people that work in sales needs structure for making sure they contact the right people at the right time and [SalesLoft] offers that support. Been working in sales for 3 years and thanks to SalesLoft my management got better and now hit my targets much more.
- Organization
- Structure
- Reliability
- Too many options
- What to do next with data recorded
- When deciding that we don't want a contact easier removal
December 16, 2020
Lofting Results with SalesLoft
We primarily use SalesLoft for our prospecting and lead generation (cadence based), as well as for common email reply and process items (template-based). We have the integration set up between SalesLoft and our CRM (Salesforce).
- Allows for consistency in messaging across multiple teams and individuals.
- Keeps team members focused on all of their prospects.
- Client support is excellent, with Open Office Hours and SalesLoft University.
- Reporting and analytics are weak, I do all my reporting via Salesforce now
- The bi-directional connection between Sales Loft and Salesforce seems to have a negative impact on page loading speeds for Salesforce in the Classic environment
- It seems like there are product changes/enhancements every week, if these could be scheduled for monthly it would free up some of my time exploring new functionality prior to rolling out to my teams.
December 15, 2020
Critical for Account Management
The biggest use of Salesloft is for mass cadences by our account management and new business teams. It helps make prospecting and general outreach a lot easier. Especially in my position, where I manage over 40 accounts and have to stay in touch with thousands of users over the course of the year, it's helped improved my efficiency.
- Increases work efficiency
- Simplifying use
November 22, 2020
Salesloft - Automated like never before
SalesLoft helps the sales team reach out to prospects who showed interest in our product. Once a sales team member receives a lead they pass it through a certain cadence relevant to the interest. This makes the who process automated, reduces the manual work of sending emails, texts, or calls.
- Automated cadences
- Easy to use sidebar
- Excellent integration with salesforce
- Crash sometime, which remove the sidebar
- Lack customization, which can be improved over time
- Outdated notification mechanism
November 20, 2020
SalesLoft--boost productivity and managing prospecting activity
We are currently using SalesLoft across the entire organization. We use it for the dialer feature to make calls easier and for cadence management, email tracking, and the analytics/reporting.
- Cadence feature makes managing steps of prospecting easy
- Dialer feature allows you to make phone calls much faster
- Seeing history of calls/emails is very, very helpful
- I would like the ability to quickly change cadence to an email/phone reminder all within the same view (combine reminders and cadences)
- Ability to remove unsubscribe from email--it gives prospects the impression that all outreaches are mass sent, which isn't the case
November 16, 2020
SalesLoft is a great tool to standardize your sales process and scale your sales efforts
It is used across all business units now. It is primarily used to standardized the communication (engage with our potential and current clients) during the prospecting, conversion, and after-sales process. SalesLoft automates the work of the salespeople. When we installed Salesforce, our salespeople thought it was more work. When we installed SalesLoft they thought it was a helpful sales-enablement tool. They like the fact that they can increase velocity, save time, and automate tasks. For sales leaders, they get the insights they need to evaluate, coach, and make necessary adjustments to the workforce.
- Automate tasks.
- Provide actionable insights.
- Allows us to scale outreach efforts.
- Standardize engagement quality.
- Be native to more CRMs besides Salesforce like NetSuite, Oracle, MS Dynamics, etc.
November 13, 2020
SalesLoft helps you stop wasting time
SalesLoft is being used throughout our whole organization. We use it to make calls imported from leads that are from Salesforce. I like the interface and how it is so easy to make a call to a prospect. Also if the number is not the one given or known, you are able to change it.
- Shows what area each prospect is from
- Shows the stats of what calls is made
- Shows the stats of how many emails are made
- Simple and gets the job done
- Notification when another user has a success
- Notify me when the caller is online on the other end
- If it is a trash number, it should just be kicked out of the cadence
November 13, 2020
SalesLoft dialer for Salesforce.com
It is being used to date by 60 users, mostly Business Development Reps for 2 different groups, some in Europe. Primarily it was chosen for the auto dialing and call tracking with our Salesforce.com to replace Lightning Dialer. It allows auto dialing a lead or contact and tracking call with an activity auto generated.
- Auto dialing and tracking calls from within Salesforce.com.
- Call analytics.
- It would help to know from the dialer box if an EMEA country being called is provisioned for Local Dial for our company; we have 13 countries we have provisioned for local dial but users need to keep a list.
- There was no list of what EMEA countries that we had been provisioned for in the app even for the administrators.
- Users would like the list of Sentiment values to be dependent on Disposition. This is Salesforce.com feature, the values displayed in one picklist can be dependent on what was choosen in the primary picklist.
November 13, 2020
Elevate Your Sales Game with SalesLoft
PerfectServe utilizes SalesLoft within the Sales department to manage leads, contacts, and opportunities. It is primarily used within the Business Development Representative team, but the Business Specialists have started using the outbound contact features. We use it in addition to Salesforce as they integrate beautifully, and help the Marketing and Sales teams stay in the know about our prospects, clients, and opportunities. SalesLoft makes it easier to send emails, make phone calls, connect on LinkedIn, and manage cadences.
- SalesLoft is excellent at managing cadences. You can save multiple cadences and create rules to route leads accordingly.
- LinkedIn integration with SalesLoft is really neat. You can add LinkedIn reach out steps to your cadences to increase productivity.
- Call merging.
- Seamlessly integrating with Salesforce.
- Email suggestions.
November 10, 2020
Salesloft everyday!
SalesLoft is my favorite tool, used throughout the company by the sales team to organize and schedule external outreach. The analytics are amazing, enabling each user to qualify and improve the effectiveness of email campaigns. SalesLoft [equals] working smarter not working harder
- Integration with Salesforce CRM
- Daily outreach organiser
- Improve content of messaging and frequency of touch points based on tracked data
- Level-up team performance with access to colleagues cadences
- Missing a feature to detect when the recipients have Out Of Office activated. Having this feature would help users to maximise the impact of their emails, as you could withhold them until the prospect returns to work.
November 10, 2020
My exquisite connect with SalesLoft
A highly automated way of prospect engagement and right now the sales team is using it in prospecting. But has a high scope to be adopted in CS function as well.
- Building custom cadence
- Automation rules
- Auto updating based on prospecting response
- Home task list for Sales team "to do"
- Knowledge base is extraordinary
November 09, 2020
SalesLoft--recommended to anyone in a prospecting role
We use SalesLoft primarily on the business development team and starting in sales. Prior to my role now, I was a BDR and used it every day in my role to structure my cadences for outreach, make my cold calls, and track my email engagement to know what was working and what wasn't. I would highly recommend SalesLoft to anyone in a prospecting role!
- Easy to use
- Excellent analytics
- Great organization
- Call quality isn't always clear
- Bots can trigger extra views that aren't real
October 30, 2020
I've enjoyed learning SalesLoft for the past year!
It is used by our Sales Team to streamline the outbound process through cadences and get intel on emails, calls, etc. It really helps me stay organized on a daily basis.
- In-app dialer
- Email open rates
- Recorded convos.
- Metrics on emails that are performing well versus others.
- Direct call back from voicemails
- I'd like to have the auto fill for subject lines
- knowing is a bot/server is opening my email or if it's an actual person.
October 26, 2020
Very happy user overall
It is being used by the sales department at the organization. We connect to Salesforce for all reporting functionality to seamlessly intertwine with all other aspects of the business for cross-department use.
- Adaptability.
- User friendly.
- Different features provide a full comprehensive view of sales prospects.
- Features crash more often than they should.
- Analytics tool could provide more fields to expand the overall perspective of campaigns.
October 26, 2020
Direct
SalesLoft is used across our entire sales organization. This platform allows our department to reach a wide range of prospects across many companies in an organized and simple way. In my opinion, the biggest advantage of using SL comes with the automated emails and the step tracker, which helps my team and I stay on top of important tasks on a day-to-day basis.
- Helps teams across organizations stay on top of important daily tasks.
- Automated emails to help with time consuming tasks.
- Click-to-dial helps to save time.
- Ways to help avoid firewalls.
- Notify if an email is valid or not.
- Recording of calls (if possible).
October 23, 2020
SalesLoft
SalesLoft is used within our organization to first ensure that we are sending emails to customers on a regular cadence but also to track when customers or prospects open emails etc. The teams within the organization that use Intercom are the sales team, both SDR and AE. The business problem that SalesLoft solved is added productivity and ensuring that reps are able to maintain consistency.
- Ease of use
- Great support
- Good at sharing updates and onboarding users.
- No ability to collaborate between teams
- No mobile app
- No mobile notifications
October 23, 2020
SalesLoft from France
We decided to start using SalesLoft more than 3 years ago, since then, our prospection life has been changed.
Before SalesLoft there was no way to automatize our prospection. The personalization was handmade all-time for all emails and we were calling our prospect with other tools. Salesloft really facilitated our life.
It allows us to create cadence like a series of actions (emails, LinkedIn, and calls) in order to reach our prospect.
With Salesloft, it is impossible to forget a prospect and the best way is that all our activities can be personalized.
As a manager, I found really useful all the analytic KPI that I can read and follow, plus, I can live-coach my team by listening to their calls.
Before SalesLoft there was no way to automatize our prospection. The personalization was handmade all-time for all emails and we were calling our prospect with other tools. Salesloft really facilitated our life.
It allows us to create cadence like a series of actions (emails, LinkedIn, and calls) in order to reach our prospect.
With Salesloft, it is impossible to forget a prospect and the best way is that all our activities can be personalized.
As a manager, I found really useful all the analytic KPI that I can read and follow, plus, I can live-coach my team by listening to their calls.
- Cadence prospection
- Cold calling
- Personalization email
- Integration with Outlook
- Some email cannot pass the firewall
June 16, 2020
SalesLoft puts the person back into salesperson
SalesLoft is being used by our Digital Sales organization in the US, EMEA, and APJ. These teams cover small and medium businesses and Mid Market. It easily tackles insight into all sales engagement and provides analytics that allows us to correlate actions to successes.
- Cadences
- Intelligent automation
- Sales engagement
- Call and email coaching
- Some limited analytics
- Less complex automation possibilities
April 03, 2020
Love SalesLoft!
Salesloft is being used as a tool for recording emails and calls. We also use it to set prospects up on cadences. This is being used primarily by the business development department (sales development representatives and account development representatives). The business problem it addresses is tracking daily activity and reaching out to prospects on a consistent basis.
- Accurate loggings.
- Integrating with sales force.
- Providing a phone number for reps to call prospects.
- Cadences steps are missed sometimes.
- Sending emails to prospects who have requested unsubscribe.
- Automated emails sometimes fail to send.
April 03, 2020
Salesloft: An exceptional tool
It is used in by the sales team here at Mavenlink. I would say about 100 users or so. It streamlines and consolidates the outreach process. It allows you an area to build out and plan your outreach. It makes it easy to collaborate with other members of the sales staff as well.
- Collaboration
- Streamlining the outreach process
- Difficult to create prospect's profiles.
- Sometimes I experience bugs with the "Do Not Contact" feature.
April 01, 2020
A great SDR solution and good bang for the buck!
Salesloft is being used by the SDR team. We use it to manage all our leads through the entire nurturing process. We run multiple step outreach cadences through SL incl. social media, emails, and calls. It is also our primary system to set tasks and reminders. It fully integrates with Salesforce, LinkedIn, Gong etc.
- Multiple step cadences.
- List tasks in order of date due.
- In program caller is great.
- Tasks become current at due date but not specific time.
- Cadences cannot be paused.
- Cannot categorize tasks according to priority.
March 31, 2020
SalesLoft: Clunky, But Best Option
I use SalesLoft a lot--for email tracking, mass email blasts, phone calls, etc. It helps organize our call lists and cadences in a way that would otherwise be chaotic.
- Analytics
- Cadence writing
- Call recording
- Live call studio
- Team collaboration
- Speed of use
- Program runs VERY heavy. Do not open more than 1additional tab.
- Clunky UX. After you hang up and go to enter the call details, the cursor automatically moves back to the dialer, so you end up typing in the dialer. Very frustrating
- Sent an email blast yesterday and didn't realize until I got an unsubscribe request that some of the emails had the wrong names.
March 31, 2020
SalesLoft Review
We use SalesLoft on the sales team and customer success team. I am on the sales team as an SDR. We use it to streamline outreach to prospects.
- streamlines outreach
- enablement for templated responses
- organizes tasks
- it doesn't work a good chunk of the time - a lot of technical difficulties
- templates' formatting sometimes off
- would be nice if there were more reporting capabilities
March 24, 2020
Making the Push
Below are the teams that use SalesLoft and how they use it.
- Sales Development: Prospecting
- Account Executive: Prospecting + Handoff to CS
- Customer Success: Proactive Renewal / QBR check-ins
- Rev Ops: Inbound Automation Rules / Funnel Stamping (MQL + Activity Logged + Reply) / Activity Tracking
- Sales Development: Prospecting
- Account Executive: Prospecting + Handoff to CS
- Customer Success: Proactive Renewal / QBR check-ins
- Rev Ops: Inbound Automation Rules / Funnel Stamping (MQL + Activity Logged + Reply) / Activity Tracking
- Automation rules for inbound
- In our 11-100 segment, we increased our MQL to opportunity by 6%, which led to a 2.5x increase in revenue. The only change was consistent follow up via cadence through automation rule.
- Activity tracking
- Consistent activity tracking is table stakes
- Dialer is of terrible quality
- Our ICs all complain about tactical things like when you paste text into an email it blows up the pictures.
- Calendar
- Analytics: I want to see entered into cadence + first step complete + total removed from reply. Not reply by total email volume. Want to report on automated vs none automated activities not just total. Use the naming convention to do this.
March 10, 2020
SalesLoft is an easy-to-use product
SalesLoft is being used in our Sales Development department as an outreach strategy to contact and track new customers. It's paired with Salesforce, our CRM platform.
- Cadence starts.
- Partners with CRM for contract capture information.
- Organization.
- Quality of calls.
- Occasional downtime.
- More features.