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Salesloft

Salesloft

Overview

What is Salesloft?

Salesloft’s Revenue Orchestration Platform uses AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal.

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Pricing

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What is Salesloft?

Salesloft’s Revenue Orchestration Platform uses AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.salesloft.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Close CRM?

Close.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

What is Outplay?

Outplay helps sales reps book more meetings with a truly multi-channel sales engagement platform.

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Product Demos

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Product Details

What is Salesloft?

Salesloft’s Revenue Orchestration Platform uses AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. Salesloft boasts more than 5,000 customers, including Google, 3M, IBM, Shopify, Square, and Cisco, helping them solve the complexities of modern B2B sales and unlock revenue efficiency.

Salesloft Features

  • Supported: Conversation Intelligence
  • Supported: Coaching
  • Supported: Forecasting
  • Supported: Cadence (Dialer + Email)
  • Supported: Sales Analytics

Salesloft Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUS, EMEA, APAC
Supported LanguagesEnglish, French, German, Spanish

Frequently Asked Questions

Salesloft’s Revenue Orchestration Platform uses AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal.

Gong, Clari, and Outreach are common alternatives for Salesloft.

Reviewers rate Ease of integration highest, with a score of 10.

The most common users of Salesloft are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(779)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SalesLoft is highly recommended by users as a valuable tool for generating positive results and maximizing sales efforts. Users have found SalesLoft to be particularly helpful in reaching their target audience and streamlining communication efforts through cadencing. This allows sales teams to track the success of calls and emails, ensuring that prospects don't fall away or get lost in the shuffle. SalesLoft not only minimizes time spent on tracking and emailing prospective clients but also provides organizational tools to create and manage specific outreach campaigns. It saves significant time and effort by automating tasks such as dialing, emailing, call logging, and disposition standardization for sales departments. Users praise SalesLoft for its efficiency in managing workflow, hitting call targets, and targeting the correct contacts. The software also facilitates collaboration among team members and integrates well with other CRM platforms like Salesforce. Overall, SalesLoft addresses key business problems such as maximizing time, providing data insights, simplifying processes, enhancing collaboration, and improving the entire sales experience from prospecting to engagement with customers.

Based on user reviews, users highly recommend investing time in onboarding and training to ensure success with SalesLoft. They emphasize the importance of integrating SalesLoft with a CRM like Salesforce and comparing it to other competitors in the market. It is suggested to get comfortable with SalesLoft's support system and take advantage of the team and resources provided by SalesLoft. One person should become a SalesLoft expert for questions and training.

Users advise starting slow with SalesLoft and implementing advanced features gradually. Thoroughly understanding SalesLoft's intended use before purchasing is key. It is recommended to define cadences and lead status in advance for a smoother implementation process. Users suggest reaching out to SalesLoft support for assistance in certain areas.

Users believe that SalesLoft is a must-have tool for personalized high-value service sales. They highly recommend it for driving quality meetings and pipeline, as well as for targeted email campaigns. Users advise going through the full demo to discover hidden features and defining lead statuses in advance for better utilization. It is suggested to be prepared to answer questions from sales reps, attend onsite training, and be patient during the implementation process.

Overall, users find SalesLoft to be a valuable tool for sales development teams, lead generation, automation, managing prospects, and organizing outbound teams. They appreciate its philosophy of sincere outreach at scale and recommend committing to utilizing it to its full potential. While occasional glitches are noted, users consider SalesLoft a sound investment worth exploring despite some limitations.

Reviews

(1-25 of 41)
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Daily use of Salesloft

Rating: 9 out of 10
September 24, 2024
Verified User
Vetted Review
Verified User
Salesloft
4 years of experience
I use Salesloft every day for work, it helps a lot to insert the right lead in the right sequence, it helps to prioritize the various steps that need to be followed every day, for example: calling, sending emails. It has solved many daily problems without getting confused and therefore at a business level it is very much appreciated
  • Cadence
  • Personal template
  • Priority
When a new lead arrives I can insert it in the right cadence, I can create a personal template with the various steps, attach documents. It can improve by giving the possibility of changing the email address of the prospect (it happens when the email is wrong) but it does not change it and the procedure is long

SalesLoft helps get rid of the manual processes that bog down salespeople

Rating: 7 out of 10
June 10, 2021
Verified User
Vetted Review
Verified User
Salesloft
2 years of experience
Our sales department uses SalesLoft to assist in the automation of dialing and emailing. It helps to create completed tasks in SalesLoft so we don't have to manually log each call and email that is sent out. It also helps to automatically add dispositions to a call, like if we spoke to the decision maker or their receptionist or if we left a voicemail. It helps to standardize that and leaves no guesswork as to what happened on a call. We also utilize SalesLoft to create email templates and automate the email process.
  • Email automation is a huge boon. Templates can be shared between different teams so something the outbound team has can certainly be used by the SDR team in certain cases.
  • Standardized call dispositions take the guesswork out of what happened on a call and ensure everyone is on the same page.
  • Provides a dialer that is connected directly to Salesforce so I can stay in Salesforce and not have to use a separate website or app to dial out.
SalesLoft is great if you're looking to take a lot of the manual work out of the sales process, like calling out and drafting emails. Just utilize templates to make your life a lot easier there. Having used other email automation software, SalesLoft is so much easier to use. It easily captures the merge fields and adds the necessary information--I rarely ever have to manually edit the information.

Very valuable so far

Rating: 9 out of 10
April 16, 2021
Verified User
Vetted Review
Verified User
Salesloft
1 year of experience
SalesLoft is being used by our entire Sales team. Our inside sales team uses it to manage outreach and inbound leads. As an Account Executive, I am using it to manage my communications with partners and to manage my pipeline.
  • Provide analytics on activity of communications
  • Allow me one place to manage communications and sales process
  • Notify me when partners have interacted with my communications.
The ability [SalesLoft provides] to create and facilitate cadences is fantastic. I can make them connect to specific groups of people and personalize them so to speak.

SalesLoft from the SDR perspective

Rating: 8 out of 10
February 22, 2021
TO
Vetted Review
Verified User
Salesloft
2 years of experience
Salesloft is instrumental in our outreach strategy, allowing our sales org to optimize our messaging in an organized and efficient way. Every sales rep here utilizes SalesLoft to AB test, create unique cadences, and make calls through the dialer. While there is much more for us to learn, even scratching the surface we can all see the value that SalesLoft brings to our org.
  • Organize cadences and outreach.
  • Immediate feedback on outbound emails.
  • Easy dialing system.
SalesLoft is well suited for scaled outreach for any size organization. The ability to connect with commonly used CRMs and the intuitiveness of the platform makes for an easy sale. SalesLoft excelled in providing the foundation for mass outreach and the ability to get feedback and metrics on your distinct messaging.

Product User

Rating: 10 out of 10
February 06, 2021
MM
Vetted Review
Verified User
Right now, SalesLoft is being use in our Supply Chain Finance outbound calling campaigns. There are two of us on this team, and currently it is helping us be a lot more efficient with making calls and documenting the success of our campaigns. Having done this type of work for many years, I truly LOVE SalesLoft and all of its capabilities... capabilities which I am sure I've only scratched the surface on as I still have so much to learn. So far it has been a fantastic tool!
  • Call dialer is easy
  • Call set up (Cadences) & disposition is easy
  • Account and contact activity is easy to view
  • The overall lay out of the information is great
  • I love the analytics and reporting!
SalesLoft is a great tool for any kind of outbound marketing campaign. Their platform is easy to use, and really helps make the job so much more efficient. The analytics and reporting are also superb!

Salesforce for Selling!

Rating: 9 out of 10
January 21, 2021
EW
Vetted Review
Verified User
Salesloft
1 year of experience
Our Sales team use SalesLoft to manage our sales activity and make and receive calls.

It makes it easier for us to track and manage communication with potential clients, as well as for inbound leads to contact us and book time in our calendars.

It also allows us to keep track of our activity and monitor where we need to make more effort!
  • Managing calls and emails - saving a huge amount of time for each communication.
  • Email cadences are easy to schedule, change and keep track of.
  • Integration to our CRM is easy and quick, again saving a huge amount of time.
SalesLoft is one of the best sales tracking solutions for calls and emails and integrates fantastically with our CRM or the CRM of your choice.

The cadence set up and process is also one of the easier ones to use.

Salesloft, self-service, friendly and intuitive

Rating: 10 out of 10
January 17, 2021
JP
Vetted Review
Verified User
Salesloft
2 years of experience
The Business Development area uses the tool to register contacts, positioning, calls, e-mails, and cadences. I have no problems to address. It is a very robust and reliable tool as well as being very intuitive and friendly. I am particularly pleased to use it. I recommend it to other users within the company.
  • Ease of viewing status and controls
  • Reliable and friendly in performing tasks
SalesLoft is an excellent tool for supporting sales professionals. I highly recommend it to anyone who doesn't use it yet.

Why you need a sales engagement tool like Salesloft

Rating: 8 out of 10
January 15, 2021
Verified User
Vetted Review
Verified User
Salesloft
3 years of experience
We leverage SalesLoft exclusively with our Inside Sales organization. This group includes SDR's and ISR's which is roughly 100 users. SalesLoft is the primary tool used for almost all sales engagements. It's a central part of our email and phone based outreach efforts. Our team handles inbound and outbound leads from our prospects and customers alike.
  • Salesloft Cadences were a game changer for us. It's now considered table stakes for any sales engagement platform.
  • Automation Rules were huge for the Operations and IT teams - less clicks in SFDC and predictable patterns gave us the data we needed.
  • Their support has been spectacular with our regular requests for customization and help within the app.
SalesLoft is a great application to get started on with Sales engagement. If you find yourself in a position where you have to be more targeted and coordinated with prospecting activities, SalesLoft definitely satisfies the requirements. Our inside sales team has found a lot of success with it and it's difficult to imagine moving to a platform that doesn't have the same feature set.

SalesLoft honest opinion

Rating: 8 out of 10
January 14, 2021
Verified User
Vetted Review
Verified User
Salesloft
1 year of experience
SalesLoft is being used just for the sales team. We create cadences within it, and put prospects through the steps in order to book meetings. It also can track the click rates from our prospects, how many times they've opened emails, as well as if they have clicked on any links that we have sent. It helps us book meetings as an organization.
  • When you create a sequence, it runs you through the steps in the timeline that you created
  • Can link with Linkedin for a connection touch
  • Shows you how many times your prospects view your emails
  • Can run several cadences at once!
It's great for your sales team. I really cannot see it being used by many other teams as it is a sales tool. It's great for prospecting and setting the meeting, beyond that you should keep track of your opportunities. It's great for running you through different touch points such as emails, calls/voicemails, linkedin connections, etc.

Makes BDR Management easy and efficient

Rating: 8 out of 10
January 08, 2021
Verified User
Vetted Review
Verified User
Salesloft
2 years of experience
My department uses SalesLoft as an efficient way to track and monitor BDRs' outreach to contacts. It solves the problem of an increased number of BDRs making email tracking, call recording, analytics, research (with various third-party apps like ZoomInfo, Hoover's, etc.) a difficult process for the managers, resulting in low visibility into-day to-day activities.
  • Integration with applications (info at hands)- Vidyards, Lusha etc
  • Email tracking, meeting booking (Cadence and Automation)
  • Operational and messaging alignment
  • Analytics- Cadences resulting in meetings/ response rate
Managing contact info and reachout is easy. [Well suited] for a holistic view of your accounts (research/ SF). BDRs and leads have a more organized approach.

Not suited for really small orgs looking for a tool for template-based (not customized) reachouts.

Best Sales Engagement Tool on the Market

Rating: 7 out of 10
January 06, 2021
TE
Vetted Review
Verified User
Salesloft
3 years of experience
SalesLoft is being used by our sales organization as a dialer and email tracker as well as for sales engagement. We have multiple cadences set up for outbound efforts both for SDRs and AEs. All activity is also logged through SalesLoft. It helps us to stay organized in our outreach and follow up and provides reporting for management.
  • Sales engagement cadences
  • Activity tracking
  • Dialer
SalesLoft is very well suited for inside sales orgs that want to streamline and organize their engagement efforts. You're able to build solid cadences with individual steps and timelines for each type of lead or account that's being worked. It's really helpful to make sure you're following up with everyone as often as you should. It's an added bonus that it also works as a dialer and does email tracking.

A sure force multiplier for any sales development team

Rating: 9 out of 10
January 06, 2021
RT
Vetted Review
Verified User
Salesloft
1 year of experience
Our SDR (Sales Development Representatives) team needed help with automation in their day to day. They are the ones who used it the most. Sometimes our sales team would use it to run cadences but mostly to use the dialer version. We would make calls through the Sales Loft app.
  • Were allowed to set up cadences to help automate any sales reach outs we would have
  • We were able to use the dialer they had to make calls to clients - who's profile was sync'ed up with salesforce. It would ensure the notes of that call went into Salesforce as well.
  • We used the templates and snippets they had to help save time with emails to prospects. We would track emails and see which ones worked the best and use them as templates. We'd also make sure the email was customized but using their snippets of information.
If you have an SDR team or a team who makes a lot of calls and emails SalesLoft is a must. It helps automate a lot of the work you do. In addition to that, it allows you to track and report on which emails get the best results. The reporting in SalesLoft is really great. You can easily take a step back and know what's been working and what isn't. To then quickly remove that not working workflow.

Nonprofits need SalesLoft too!

Rating: 9 out of 10
December 22, 2020
Verified User
Vetted Review
Verified User
Salesloft
3 years of experience
Salesloft is being used by the revenue generating divisions of our organizaiton. Business problems it addresses:
1) maximizes our time - helps a nimble team be more effective at reaching out to multiple organiations and individuals
2) data insights and intelligence - provides realtime data around communication outreach (open, clicks, downloads)
3) message segmentation, reach and scale - enables us to effectively communicate the right message to the right person at the right time
4) simplifies processes - activity insights connect to Salesforce CRM - historical activity is visible and tracked in Salesforce eliminating once was a multistep process
  • GDPR compliance via personalized messaging at scale
  • Data insights on campaigns and rep activities
  • Account intelligence information from apps like Owler and LinkedIn Sales Nav
Well suited for any organizaton that is focused on reaching different customer audiences for revenue generation or specific call to action. Salesloft is easy enough to use across the organization and message to multiple audiences/buyers no matter where they are in the buying cycle, or even current customers for upsell opportunities.

SalesLoft helps you stop wasting time

Rating: 10 out of 10
November 13, 2020
MW
Vetted Review
Verified User
Salesloft
1 year of experience
SalesLoft is being used throughout our whole organization. We use it to make calls imported from leads that are from Salesforce. I like the interface and how it is so easy to make a call to a prospect. Also if the number is not the one given or known, you are able to change it.
  • Shows what area each prospect is from
  • Shows the stats of what calls is made
  • Shows the stats of how many emails are made
  • Simple and gets the job done
I have had no problems with SalesLoft compared to other phone apps. I have used other phone services at other jobs to make calls and I had to punch in every number to make a call--very time consuming and sometimes they never picked up. SalesLoft makes it easy to dial so you aren't wasting time having to dial every number in.

SalesLoft dialer for Salesforce.com

Rating: 9 out of 10
November 13, 2020
Verified User
Vetted Review
Verified User
Salesloft
1 year of experience
It is being used to date by 60 users, mostly Business Development Reps for 2 different groups, some in Europe. Primarily it was chosen for the auto dialing and call tracking with our Salesforce.com to replace Lightning Dialer. It allows auto dialing a lead or contact and tracking call with an activity auto generated.
  • Auto dialing and tracking calls from within Salesforce.com.
  • Call analytics.
It's pretty full featured. We are not yet using all the features but plan to. So for auto-dialing it's a 9.

Salesloft everyday!

Rating: 10 out of 10
November 10, 2020
LC
Vetted Review
Verified User
Salesloft
1 year of experience
SalesLoft is my favorite tool, used throughout the company by the sales team to organize and schedule external outreach. The analytics are amazing, enabling each user to qualify and improve the effectiveness of email campaigns. SalesLoft [equals] working smarter not working harder
  • Integration with Salesforce CRM
  • Daily outreach organiser
  • Improve content of messaging and frequency of touch points based on tracked data
  • Level-up team performance with access to colleagues cadences
SalesLoft supports organizations with a focus on new business and opportunity creation, regardless of whether you have a large or small sales head count.

I've enjoyed learning SalesLoft for the past year!

Rating: 9 out of 10
October 30, 2020
Verified User
Vetted Review
Verified User
Salesloft
1 year of experience
It is used by our Sales Team to streamline the outbound process through cadences and get intel on emails, calls, etc. It really helps me stay organized on a daily basis.
  • In-app dialer
  • Email open rates
  • Recorded convos.
  • Metrics on emails that are performing well versus others.
I'd say it's very well suited for Sales teams and getting intel on your outbound processes. Great for competitive reviews as well. Might be less appropriate for inbound calls if you already use Salesforce.

SalesLoft

Rating: 9 out of 10
October 23, 2020
Verified User
Vetted Review
Verified User
Salesloft
1 year of experience
SalesLoft is used within our organization to first ensure that we are sending emails to customers on a regular cadence but also to track when customers or prospects open emails etc. The teams within the organization that use Intercom are the sales team, both SDR and AE. The business problem that SalesLoft solved is added productivity and ensuring that reps are able to maintain consistency.
  • Ease of use
  • Great support
  • Good at sharing updates and onboarding users.
SalesLoft is suited to sales teams where there is a great deal of consistency and repetition in the emails and messaging they are producing and sending to customers. It is also great for ensuring that teams are sticking with the branding of a company. It is not suited for sales teams that put a lot of research into their outreach and need to ensure that each email is unique.

To Loft or Not To Loft--That is the Question

Rating: 9 out of 10
September 10, 2020
SH
Vetted Review
Verified User
Salesloft
1 year of experience
SalesLoft is currently being used for email tracking, setting calendar appointments with prospects and clients, making outbound calls, setting up and executing cadences for outreach, and tracking analytics like open rates. It is being used across some Sales and Marketing teams in the U.S. It helps us track email opens, the best times to reach prospects and clients, and helps us measure our daily activities.
  • Cadence Management - we can add and edit cadences based on a specific product line we want to sell or an event that our prospects and our reps attended.
  • Activity Tracking - we can see all of the calls, emails, reminders, and tasks we have completed on an account or person basis.
  • Templates & Snippets - we can easily create templates and snippets for common objections, questions, or ask for feedback.
  • Dialer - we can use common dispositions to log calls, which allows us to track what types of conversations we're having, if at all.
SalesLoft is well suited for sales reps like me who email and make calls frequently throughout the day. I would also recommend this tool to those of us who want to organize their activities and regularly set up touchpoints for reach-outs in the future. It is much easier to use SalesLoft to automate processes than having 1000 sticky notes or planner reminders that help you remember to email or call someone. It is also a HUGE lifesaver when booking meetings because you can send availability with a few clicks and set default calendar messages, right in the tool.

New to SalesLoft but loving it!

Rating: 9 out of 10
June 24, 2020
Verified User
Vetted Review
Verified User
Salesloft
1 year of experience
Currently, SalesLoft is being used in Sales Development and on select Sales Teams. SalesLoft allows us to identify high performing cadences/email templates to maximize effectiveness in our messaging. The analytics also help with coaching individual contributors by highlighting key areas of success and areas where additional development is needed.
  • Analytics helps highlight areas of strength/weakness with each user.
  • Conversation intelligence provides a range of tools for helping to coach individual users to be more effective in phone conversations.
  • Integration with Salesforce allows for streamlined documentation (logging notes in SalesLoft automatically logs notes to Salesforce).
Well suited for any traditional sales organization where you are trying to scale your communication and determine the effectiveness of your outreach. SalesLoft would be less beneficial for non-traditional sales organizations or organizations with a small clientele where there is no need to scale communication.

SalesLoft Review

Rating: 9 out of 10
June 16, 2020
Verified User
Vetted Review
Verified User
Salesloft
1 year of experience
SalesLoft is used to help support Sales teams and develop new business. The software helps sales manage their time and keep track of opportunities and pipelines. I’m not sure how it is being used across the business as a whole as I am just an end-user.
  • Helps you to keep track of prospects
  • Helps you to create an engagement plan for new business prospects
SalesLoft is well suited for teams who are trying to win new business and need to keep track of a large pool of contacts and understand where you are in the process of reaching out to them. Being able to view a history of contact info is very useful and the integrations with Salesforce and LinkedIn are very smooth and useful.

A great SDR solution and good bang for the buck!

Rating: 7 out of 10
April 01, 2020
Verified User
Vetted Review
Verified User
Salesloft
2 years of experience
Salesloft is being used by the SDR team. We use it to manage all our leads through the entire nurturing process. We run multiple step outreach cadences through SL incl. social media, emails, and calls. It is also our primary system to set tasks and reminders. It fully integrates with Salesforce, LinkedIn, Gong etc.
  • Multiple step cadences.
  • List tasks in order of date due.
  • In program caller is great.
Very well suited for outbound SDR work where leads need to be nurtured. Less suited for one-touch outreach.

A Must-Have

Rating: 10 out of 10
March 09, 2020
MF
Vetted Review
Verified User
Salesloft
1 year of experience
We use SalesLoft to keep track of our sales prospects. We use it to track and make calls, send and track emails, send text messages and automate outreach efforts to drive sales. SalesLoft has helped us keep track of not only our individual daily and weekly activities but our team activities as well. With SalesLoft we can easily review performance metrics.
  • Ability to automate emails based on actions.
  • Ability to track the number of actions on prospects.
  • Easily create email templates and share it across the entire network.
  • Able to track if an email has been opened and viewed.
Any company that needs to track number of engagements on sales reps or business developers needs SalesLoft. Being able to track the entire outreach process is crucial for managing and creating a sales funnel. SalesLoft should not be used as a complete CRM platform as you can't track deals and/or dollar amounts.

A Great product for any growing (or fully grown) business development team

Rating: 9 out of 10
December 18, 2019
CH
Vetted Review
Verified User
Salesloft
2 years of experience
SalesLoft is being used by the entire Business Development Team. Although our team is on the smaller end (6 people and growing), we use Salesloft to help us achieve numbers that would be possible for a bigger team. It allows us to create cadences & workflows that better help us manage our time and our large potential client base. It's also tied in with Salesforce nicely, so when we get a lead and workflow it, the account executives on the other team can track all of our communications form SalesLoft in Salesforce, so there is no 'he said she said.'
  • It tracks how many times your email has been read, the location, and even down to the device.
  • Workflow cadences are easy to set up, and can be easily copied and implemented across a bigger team.
It's well suited for any business development team who needs to grow their numbers aggressively. The ability to create cadences, workflows, and collaborate on emails makes it easy for a team of any size to grow their business. It does take a bit of time to get used to, and a little bit of training, but I feel like any software that is too easy to learn probably doesn't have the functionality you need. SalesLoft is always adding to their platform as well.
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