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Salsa CRM

Salsa CRM

Overview

What is Salsa CRM?

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email, social, and online donation forms.…

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Recent Reviews
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Pricing

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Salsa CRM

Salsa CRM

N/A
Unavailable

What is Salsa CRM?

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email,…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.salsalabs.com/fundraising…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Salsa CRM?

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities.

The platform includes mobile-ready digital marketing tools for email, social, and online donation forms.

Additional features include donor cultivation, donation processing of all gift types, direct mail, built in word processing, mail merge, powerful query tool, event/auction management, grant management, task reminders, member management, volunteer tracking, and database permissions and security.

Integrations with WealthEngine, DonorSearch, and Double the Donation can be activated.

According to the vendor, on average Salsa clients see annual increases in donors (28%), donations (35%), and enjoy donor retention rates of over 74%.

Salsa Labs announced their acquisition by EveryAction June, 2021. Salsa Labs is now joining EveryAction.

Salsa CRM Features

  • Supported: Donation Tracking
  • Supported: Major Gift Cultivation
  • Supported: Direct Mail/Mail Merge
  • Supported: Advanced Reporting
  • Supported: Email Marketing
  • Supported: Social Publishing
  • Supported: DIY Web Forms

Salsa CRM Screenshots

Screenshot of Development DashboardScreenshot of Donor Detail Report showing donation historyScreenshot of Donor Cultivation for Major GiftsScreenshot of Mail Merge and Direct Mail FundraisingScreenshot of Donor Profile with unlimited custom fields

Salsa CRM Integrations

Salsa CRM Competitors

Salsa CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Salsa CRM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(25)

Attribute Ratings

Reviews

(1-8 of 8)
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June 29, 2021

Salsa CRM

Verified User
Administrative Assistant in Other
Non-profit Organization Management Company, 1-10 employees
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Donors cannot update their own information - credit cards, amount of donation, address information - and if we weren't already in it, it would be a deal-breaker.
September 17, 2019

SalsaCRM can add some spice to your fundraising CRM life

Verified User
Vice-President in Other
Individual & Family Services Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
While my database size is considered medium-sized based on the number of constituents, I know of agencies with much smaller-sized donor bases and larger-sized donor bases that are equally as happy with it as I am. There are plenty of training tools, both on-demand and personalized training, for you to become familiar with the database.

We use the CRM to hold all of the addresses for our agency-wide mailings.
March 21, 2019

Tough take off... glad to have it now.

AJ
Austin Johnson
Development Director
Ghana Make a Difference (Philanthropy, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited for sending mass emails or emails to certain groups, sending automated emails, collecting donations, and peer-to-peer communication. They have a good support team.

I'm still figuring out how to best manage supporters, it's not as intuitive as I would like. I used to just manage all donor information on Google Sheets, and I still prefer Google Sheets.
July 23, 2018

Salsa CRM is a Useful Tool

Verified User
Professional in Corporate
Non-Profit Organization Management Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
There are some small nonprofits that may not need all the functions provided by Salsa and/or the cost may be prohibitive for them. Nonprofits need to choose a software package that works best for their needs and functions that are most important to them. An organization that is membership based may not need the advanced fundraising tools provided by Salsa.
July 20, 2018

Salsa CRM review - worked great for a non-profit!

Verified User
Manager in Customer Service
Individual & Family Services Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Salsa CRM was a great software for managing a non-profit organization. I am confident it is appropriate for a non-profit situation, as I have not worked with a for-profit organization needing a database. I am not sure this is the best option; however, we were pleased with the features it allowed for managing a database.
February 09, 2018

Big organization functions for a small price tag!

Kalyn Hoffman | TrustRadius Reviewer
Kalyn Hoffman
Program Manager
Western Michigan University (Non-Profit Organization Management, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Salsa CRM serves nonprofits exclusively so it has been great for us, a small to mid-sized nonprofit. The solutions work to meet the unique needs of nonprofits and that has been incredibly helpful. We are thankful that the software is relatively user-friendly however, it takes quite a bit of training to utilize all of its features.
August 25, 2017

Salsa CRM is a flexible Donor Management tool

Verified User
Manager in Information Technology
Education Management Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Salsa CRM is well suited for a non profit organization to keep track of donors and donation campaigns. It works great for organizations with limited server and staff resources. There is no need to worry about upgrading servers and software and maintaining backups. If your organization would like to maintain a donation management software without worrying about server hardware and software this works great. It may not be appropriate for organizations that have highly invested server infrastructure and would like to maintain the data and server onsite. If you invested a lot of money into servers and want to make use of those resources you may want to consider a CRM that uses local servers and resources.
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