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Salsa CRM

Salsa CRM

Overview

What is Salsa CRM?

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email, social, and online donation forms.…

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Recent Reviews
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Pricing

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What is Salsa CRM?

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email,…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.salsalabs.com/fundraising…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Salsa CRM?

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities.

The platform includes mobile-ready digital marketing tools for email, social, and online donation forms.

Additional features include donor cultivation, donation processing of all gift types, direct mail, built in word processing, mail merge, powerful query tool, event/auction management, grant management, task reminders, member management, volunteer tracking, and database permissions and security.

Integrations with WealthEngine, DonorSearch, and Double the Donation can be activated.

According to the vendor, on average Salsa clients see annual increases in donors (28%), donations (35%), and enjoy donor retention rates of over 74%.

Salsa Labs announced their acquisition by EveryAction June, 2021. Salsa Labs is now joining EveryAction.

Salsa CRM Features

  • Supported: Donation Tracking
  • Supported: Major Gift Cultivation
  • Supported: Direct Mail/Mail Merge
  • Supported: Advanced Reporting
  • Supported: Email Marketing
  • Supported: Social Publishing
  • Supported: DIY Web Forms

Salsa CRM Screenshots

Screenshot of Development DashboardScreenshot of Donor Detail Report showing donation historyScreenshot of Donor Cultivation for Major GiftsScreenshot of Mail Merge and Direct Mail FundraisingScreenshot of Donor Profile with unlimited custom fields

Salsa CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Salsa CRM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(25)

Attribute Ratings

Reviews

(1-8 of 8)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
My agency uses SalsaCRM daily to record donations, to research donors, to run mailing lists, and to analyze data. The product is easy to use. When contacting customer support, they are quick to connect with you, don't talk over you in tech-speak, and genuinely want to help you use the product to the fullest ability. We saved money from our previous CRM by switching over to SalsaCRM and are still very happy with it.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Right now we are in the process of using it to gather volunteer information and to improve our volunteer experience. We will be using its peer-to-peer tool. We use Salsa CRM to send out monthly newsletters and we also use it to send out automated emails. It has been easy and good looking to embed forms and donations forms to our website.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Salsa CRM is being used by the Foundation, our fundraising subsidiary. We use the events module for a variety of special events hosted through the Foundation. Our Agency supports people with intellectual disabilities and behavioral health challenges through five individual subsidiary organizations with most of our services being provided in Allegheny County, Pennsylvania.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Salsa for organizing contacts and sending emails to potential donors to our non-profit organization. Salsa helped us organize our donors and keep track of their donation amounts, how often they donate, future donations, and monthly donations. It is an online service. The customer service was responsive and helpful. They also help guide you in setting up email campaigns and email series. There is quite a learning curve for using the software, and it takes several months to implement. It is somewhat user-friendly but requires some training. Salsa has several options to help customize needs to fit your particular company, and definitely allow for company growth. I would recommend Salsa, with the understanding that there is a learning curve.
Kalyn Hoffman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are managing our database and fundraising. It has been amazing to streamline the two! We used to use several platforms for all of our needs and we found that it was nearly impossible to maintain accurate records that way, the inconsistency was inevitable. Salsa has really helped us solve that issue by creating a system (with a reasonable price tag) that talks to one another. For example, a ticket sale online will go directly into a record!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Salsa CRM to keep track of donations and donor information. We migrated from Abila Fundraising 50. The data was migrated without any issues. Salsa CRM is being used by the Development Department.
Salsa CRM allows our Development Department to keep track of donations and donors. It also allows Donations made off campus to be entered into the CRM database Automatically. This is something that Abila Fundraising 50 was not able to do. When donations were made off campus someone from the Development Department had to manually copy the donation information into Abila Fundraising 50. This was extremely tedious and a major reason for migrating away from Abila Fundraising 50.
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