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Salsa CRM

Salsa CRM

Overview

What is Salsa CRM?

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email, social, and online donation forms.…

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Pricing

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What is Salsa CRM?

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email,…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.salsalabs.com/fundraising…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Bloomerang?

Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. The vendor says their donor management application is rooted in principles of philanthropy;…

What is Blackbaud eTapestry?

Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new…

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Product Details

What is Salsa CRM?

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities.

The platform includes mobile-ready digital marketing tools for email, social, and online donation forms.

Additional features include donor cultivation, donation processing of all gift types, direct mail, built in word processing, mail merge, powerful query tool, event/auction management, grant management, task reminders, member management, volunteer tracking, and database permissions and security.

Integrations with WealthEngine, DonorSearch, and Double the Donation can be activated.

According to the vendor, on average Salsa clients see annual increases in donors (28%), donations (35%), and enjoy donor retention rates of over 74%.

Salsa Labs announced their acquisition by EveryAction June, 2021. Salsa Labs is now joining EveryAction.

Salsa CRM Features

  • Supported: Donation Tracking
  • Supported: Major Gift Cultivation
  • Supported: Direct Mail/Mail Merge
  • Supported: Advanced Reporting
  • Supported: Email Marketing
  • Supported: Social Publishing
  • Supported: DIY Web Forms

Salsa CRM Screenshots

Screenshot of Development DashboardScreenshot of Donor Detail Report showing donation historyScreenshot of Donor Cultivation for Major GiftsScreenshot of Mail Merge and Direct Mail FundraisingScreenshot of Donor Profile with unlimited custom fields

Salsa CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Salsa CRM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(25)

Attribute Ratings

Reviews

(1-1 of 1)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
My agency uses SalsaCRM daily to record donations, to research donors, to run mailing lists, and to analyze data. The product is easy to use. When contacting customer support, they are quick to connect with you, don't talk over you in tech-speak, and genuinely want to help you use the product to the fullest ability. We saved money from our previous CRM by switching over to SalsaCRM and are still very happy with it.
  • Customer support - they don't talk in technical terms but in plain English. They get back to you quickly with a solution.
  • Cost - we saved money switching to it - $10,000 in the first three years.
  • Reporting is simple and easy to use. We get what we need in our reports.
  • I'd love to seem them add AI functionality to some of the repetitive tasks
While my database size is considered medium-sized based on the number of constituents, I know of agencies with much smaller-sized donor bases and larger-sized donor bases that are equally as happy with it as I am. There are plenty of training tools, both on-demand and personalized training, for you to become familiar with the database.

We use the CRM to hold all of the addresses for our agency-wide mailings.
  • Reduced costs
  • Reduced time for staff to get information out
  • We are able to keep all of our mailing information in one CRM
We chose Salsa CRM prior to Bloomerang coming into existence. We chose Salsa CRM over the two products (eTapestry wasn't part of Blackbaud at the time) due to costs, ease of use, and fitting into the needs we had within our own agency. We are happy with our choice and aren't second guessing it.
Their tech support is very good and I am very pleased with it. They speak in non-techie lingo for my non-techie staff just as easily as they speak techie to me (a techie). I appreciate their quick turn around in time to answer our questions and the follow up to make sure their answer(s) helped.
4
Fundraising and IT.
When we do need tech support, it's easy to just email or call Salsa. They respond quickly in non-techie terms.
  • Mailing List
  • Call reports
  • Project Management
  • Relationships
  • I've seen others use it for case management
  • Communications
  • Wealth Screening
  • Matching Gifts
It suits all of our needs.
  • Reporting
  • Queries
  • Webintegration
  • None
Yes
The web interface is easy to use. The GUI is pleasant to view. We regularly use it to update data, import web donations, and run reports and queries.
You do not have to be a tech-savvy person to be able to use the CRM. Reporting is easy to do.
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