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Sangoma Asterisk

Sangoma Asterisk
Formerly from Digium

Overview

What is Sangoma Asterisk?

Asterisk is an open source toolkit for building communications applications, now owned and supported by Sangoma (acquired with Digium in 2018). Most Asterisk-based systems and solutions require additional components (e.g. IP-phones, VoIP gateways or telephony interface cards, and other hardware),…

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Recent Reviews

TrustRadius Insights

Digium Asterisk is a versatile phone system that is widely used by organizations seeking an affordable and configurable solution. Users …
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Asterisk is awesome

10 out of 10
February 09, 2018
Incentivized
Been a free open source PBX it has made business sense to use it making our costing lower. By having an in-house PBX we change and modify …
Continue reading
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Reviewer Pros & Cons

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Pricing

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What is Sangoma Asterisk?

Asterisk is an open source toolkit for building communications applications, now owned and supported by Sangoma (acquired with Digium in 2018). Most Asterisk-based systems and solutions require additional components (e.g. IP-phones, VoIP gateways or telephony interface cards, and other hardware),…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Sangoma Asterisk?

Sangoma Asterisk Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(24)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Digium Asterisk is a versatile phone system that is widely used by organizations seeking an affordable and configurable solution. Users have reported that one of the key benefits of this product is the ability to create custom applications, which has allowed them to automate tasks that were previously manual. Additionally, the Asterisk PBX feature has proven to be invaluable for inbound calling and conference calling within the organization.

One particular use case where Digium Asterisk has been highly effective is in solving the problem of conducting meetings across various parts of the organization. By leveraging the conference calling feature, staff members can easily dial into a dedicated conference number set up on the PBX and conduct meetings seamlessly. This has significantly improved communication and collaboration among team members who are geographically dispersed.

Furthermore, Digium Asterisk offers the flexibility of creating a PBX through any device with Linux, allowing organizations to manage calls through VoIP devices. Users have praised the system's capability to set up phone rules, forward phones, or have calls go straight to voicemail, providing them with greater control over their telephony communications.

The affordability and scalability of Digium Asterisk are additional advantages that make it an attractive option for medium to large organizations. Implementing this system as a VoIP communications solution has been successfully done in city government settings both for internal and external use. Users have also highlighted the ease of setup and minimal issues encountered during implementation.

Another noteworthy aspect of Digium Asterisk is its ability to facilitate integrations with existing infrastructure and hardware, saving organizations from relying on outside vendors for modifications or customizations. This level of in-house control empowers businesses to easily adapt the system to their changing needs without incurring significant costs.

Lastly, users have expressed appreciation for the vast resources available online when seeking solutions or learning about Digium Asterisk. Through online forums and communities, users can find answers to most problems they encounter when working with Asterisk, further enhancing their experience and fostering a sense of self-sufficiency.

Digium Asterisk has proven to be a reliable, customizable, and user-friendly phone system that offers a wide range of use cases for organizations seeking an affordable and flexible solution. Whether it be automating manual tasks, facilitating conference calling, or managing calls through VoIP devices, users have found value in this product's features and the ability to tailor it to their specific needs.

Attribute Ratings

Reviews

(1-6 of 6)
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JUAN CARLOS CRUZ ARANGO | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Since Asterisk is an open-source tool, it does not require very large investments at the infrastructure level, which helps to have a quick ROI.
  • There is a wide range of professionals to carry out software maintenance and support with internal company resources.
  • Has no associated annual or monthly licensing costs
February 09, 2018

Asterisk is awesome

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • being zero cost, we saved at least 3 million on what a legacy pbx would have cost
  • the savings and speed means lower cost on our service making us more competitive
  • stability
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The ROI is achieved sooner than any other solutions in the market because of the scalability and the price of the project (lower than the rest of the options)
  • Scalability is a very important point to remark. Because you can extend coverage to branch offices anywhere in the world.
  • The ability to add an IVR on top of the system that handles all of the incoming calls saves money on your project.
December 19, 2017

Asterisk VOIP

Olumayowa Mosuro | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The tariff has for using mobile devices for meetings as well as conferences is expensive. Hence the need to setup an Asterisk server for this. This has solved business problems in terms of cost
  • More and more interactive IVRs can be loaded on the asterisk server and played at various periods at the contact center.
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