Skip to main content
TrustRadius
SAP Business One

SAP Business One

Overview

What is SAP Business One?

SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

Read more
Recent Reviews

SAP Business One is #1

10 out of 10
April 27, 2021
Incentivized
SAP Business One is being used by my organization within both the sales and administrative departments. It helps us manage our inventory, …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 66 features
  • Accounts receivable (40)
    7.8
    78%
  • Accounts payable (41)
    7.8
    78%
  • Standard reports (40)
    6.4
    64%
  • Inventory tracking (40)
    6.4
    64%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Limited

$99.00

Cloud
per month

Starter

$110.00

Cloud
per month

Pro

$132.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

SAP Business One Demo

YouTube

Step 9 - Installing SAP Business One on SQL Server

YouTube

The SAP Business One WOW demo

YouTube

SAP Business One Demo

YouTube
Return to navigation

Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

10
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

5.3
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.1
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

6.4
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

5.1
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

7.4
Avg 7.9

Order Management

The ability to process orders, and track them from quote to cash.

6.4
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

5.9
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

7
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

8.9
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

7.7
Avg 7.6

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

8.1
Avg 7.0

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

8
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

6.9
Avg 6.9

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

8.3
Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

6.4
Avg 7.2

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

9
Avg 7.3
Return to navigation

Product Details

What is SAP Business One?

SAP Business One is an ERP system ideal for small to midsize businesses. It is sold only through SAP partner companies, and offers both on-premise and cloud deployment options. Users have access to core accounting features such as journal entries, AP/AR, cash flow management, fixed asset management, bank reconciliation, and financial reporting and analysis. SAP Business One also includes a host of other ERP features including procurement, production planning, warehouse and inventory management, CRM and sales process management, and business intelligence tools. Vertical-specific features for manufacturing, retail, and wholesale distribution are available as well.

SAP Business One Integrations

SAP Business One Competitors

SAP Business One Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

Sage 100 are common alternatives for SAP Business One.

Reviewers rate Pay calculation and Benefit plan administration and Direct deposit files highest, with a score of 10.

The most common users of SAP Business One are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(221)

Attribute Ratings

Reviews

(26-46 of 46)
Companies can't remove reviews or game the system. Here's why
July 18, 2019

SAP B1 for the win

Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP B1 took the three software systems we were using and integrated them all into one ERP. This made our productivity increase and made us much more efficient in all aspects of our business. Everything was located within one ERP and made reporting much easier for us. We were able to integrate other third-party solutions into SAP to make our business run even more smoothly.
  • Reporting: out of the box reporting was good, it helped us manage at a high level and see what we needed to see.
  • Financials: financial reports were easy to pull and review. They allowed us to quickly see any areas of concern.
  • Search option: the search capability within the system was great; if you weren't able to find something the search would always be the way to go.
  • In order to have the system do everything we needed, we had to pay for more third-party solutions. Out of the box, it did not solve all of our needs.
  • Support: until we switched support companies, support was greatly lacking from our partner because they were too large.
  • There were glitches that were never fixed from version to version such as pulling reports showing different years in the same report.
SAP B1 is great for a small to medium sized company to use as their all in one ERP. It gives a company a way to have all areas of the business within one system.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The business as a whole uses SAP Business One. We use it for every function of the company and in every department. We use SAP Business One for absolutely everything - from accounting and sales to inventory and contact lists. We also use it to organize our digital files by attaching them to documents within SAP.
  • Thoroughness of business partner information. SAP has a slot for anything and everything you might need to know about a business partner.
  • Ease of Journal Entries. SAP makes it very easy to manually enter and adjust JEs.
  • Chart of Accounts. SAP also makes it so easy to use the chart of accounts.
  • Being able to add attachments to more of the documents in SAP. Such as outgoing payments and journal entries.
  • MacOS Compatibility. I have log in to a Microsoft Remote connection to use SAP. Given that it runs on open source software at its core, there really is no reason for it to require a Microsoft OS.
  • Increased usability of project codes. The standard and custom reports only pull the project code information from the accounting tab of the document instead of the body of the document (where multiple codes are able to be entered.)
SAP Business One (B1) is great for accounting. It has so much functionality and really does everything you need. Honestly, it does hundreds of things most businesses don't really need. Ha ha! I only gave it an 8 because it's not very appropriate for small businesses. It has caused more than one situation for us where the extra functionality was inefficient. Though, I do believe the vendor advertises SAP B1 to be used by companies much larger than ours.
John SCOTT Livingston | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SAP B1 9.3 for our entire procure to pay process. We're a small company that has been able to benefit from the use of an ERP system like SAP B1. After several years of using SAP B1 we are still working on process improvement however we've experienced strong company growth in the past 3 year. We are confident we chose the correct platform as it has allowed for our growth.
  • Flexibility in reporting and form development
  • Easy adaptability to third party applications
  • For a small company it has been easy to manage technically
  • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
  • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
  • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
I wouldn't recommend SAP B1 for everyone. For it won't fit many companies our size due to the expense of implementing and maintaining. Simple financial operations would not really need it. It is good for companies that recognize future growth and need for flexibility B1 is not recommended for companies with large and complex manufacturing processes.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Operations, Finance and Order management currently uses SAP B1 in our organization. It is great for our small hopefully scaling business and managing inventory needs.
  • Inventory Management
  • Pulling data into Excel
  • Add-on flexibility
  • Reporting capabilities
  • Web access
It's been really good for helping us manage inventory. We struggle a bit with getting data out of the system at times, but that could be because we've transitioned staff recently and prior management was database management focused not reporting focused.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a SAP Business One Partner in the United Kingdom. We have implemented the product in various industries. It's an ERP which can handle all the aspects of a business including Finance, Operations and Reporting
  • SAP Business One version for Hana provides analytical reporting for management.
  • With SAP Business One Mobile application you can monitor your business on your fingertips such as you can manage your approvals on mobile device.
  • Controlling can be made more effective in SAP B1. You can configure authorisation for all the users. Also you can put up approvals on the document which are critical for the business aspect.
  • The production module is still a section where it is improving. Recently Routing have been introduced but there is still some more place for improvement.
  • Remote support platform of SAP B1 need some improvement. Specially when backup are configured we need to make sure that RSP service doesn't get to stop automatically.
  • Financial report such as VAT needs to be uploaded by the system itself which SAP is supposed to introduce in upcoming patch level.
SAP Business One is highly suitable for SME's
Katrina Modica | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At my previous job, we used SAP Business One as the primary accounting and finance tool. There, I was entering journal entries, entering payments on account, reconciling accounts, and doing bank reconciliations. The whole finance department used Business One. It helped tremendously when it came time for the annual audits. Getting the necessary information for the auditors was as simple as a quick report export.
  • Posting Journal Entries
  • Reconciling client accounts
  • Generating invoices
  • I think the only issue I encountered was that sometimes things would function, i.e., the generation of invoices. And the next month (because we did it on a monthly basis), they would not.
  • It also tends to freeze.
  • It's great when you need to access information at the drop of a hat.
  • Very user-friendly for the most part.
Ronald Socorro | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The use of the tool allows to have an ERP which is implemented, in general, in all areas of the company, integrates in a coordinated manner in the areas of Marketing, Production, Marketing Channels, Inventories, Administration, Accounting, Finance, Portfolio Management of Customers, Accounts Payable and Charged. Allowing the control of all these functions in a single integrated application.

It is ideal for small and medium businesses, since it is a complete application, with a good technical service, and with accessible costs for the benefits received.
  • It allows making a real follow-up of the state of the company, without the need to wait for periodic reports. This provides a corrective tool for situations that deviate from the standard.
  • It prevents the business areas from working separately so the information is not duplicated and is managed effectively by all involved. thus avoiding conflicts and optimizing resources.
  • It allows the proper management of the client portfolio, accurately projecting the inputs and outputs of resources, products, orders, and invoices. Therefore, the inventory and cash flow are properly managed.
  • By correctly managing cash inflows and customer requirements, a real plan of goals can be established that is adjusted to the company's capabilities.
  • It is a standardized program in its use, with a parent company with decades in the market and renowned, which provides adequate user support to the tool.
  • The learning curve is greater than other programs of its type. You need staff who previously worked with the tool. The learning time is going to be high. Being a more developed tool, the user requirements are high compared to other similar ones.
  • Visually, it is a sober program. I believe that the presentation could be improved by adjusting it to the user level with which it is worked. In order to make it more user-friendly, we must not forget that a tool such as an ERP will be used by all areas of the company, which includes inexperienced personnel up to senior levels.
  • They should improve the integration with other tools that do not belong to the SAP family. In today's world, emphasis should be placed on emails, social networks, mobile applications, applications of calls and messaging, as well as providing adequate storage access on the cloud.
  • The implementation of the tool is in accordance with the type of program, however, for people who have not worked with programs of the SAP family, it will require more implementation time, as well as intensive user training courses.
As we have already described, it is an ideal tool for small and medium companies, with a well designed ERP system and adjusted to the reality of the business. It is a sober, reliable tool with extensive experience in the development of administrative tools. The cost-benefit ratio is appropriate for companies of this size. The points of improvement are the integration with other platforms and the visual interface for average users.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SAP Business one was a replacement for an older CRM that was used prior. We used it to have a clean streamline from our Clients and our Vendors. The main problem that is possessed is the consulting portion. I feel that the management that implemented the optimization for our company did a poor job to hit the main focus of SAP.
  • Creating Vendor Accounts
  • Using their invoices feature.
  • The speed of SAP to access potentially archived information.
  • Their ability to quickly view vendor payments and clients payments.
  • SAP might be excellent, but I feel that the manager who spoke with the developers to optimize SAP did a horrible job and did not take advantage of the full functionality of the program.
  • SAP could move a little more smoothly when loading information, it is fast, but it's sometimes inefficient.
  • I believe the company that I worked for that did this caused us to have unnecessary steps when adding vendors to be paid on client invoices.
I think SAP is more suited for warehouses and drop shipping clients, not a fan of SAP for other clients services where there could be room for improvement. I think the note taking feature needs to be more compatible with invoices, especially when there is room for client dispute. The note feature on SAP was also not able to show the full details of the conversation. I believe they should adopt note taking from Zendesk.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We worked with a certified reseller of SAP B1 trying to adjust the solution to small companies' needs. As a developer, I also used it to provide informative reports via the reporting module that provides many options and is really customizable. The system provides a centralized point of reference for all the company data with great documentation so once a user gets familiar with the database fields, it is easy to look for all the information needed in a single source.
  • Customized Reports to fit the companies' special configuration and needs.
  • Individual interfaces for many aspects of the business; manufacturing, inventory, sales, distribution, service, etc. Each department can have its own space.
  • All the modules are connected and can interact with one another.
  • Not the cheapest price option, especially for a small-sized business.
  • Too many options for small businesses, a lot of modules remain unused
  • Not enough infrastructure for project planning
SAP B1 is a great tool for medium-sized companies that wish to manage their information efficiently using one single platform. That being said, it can be hard to use, as it provides a lot of options and modules that can confuse users. However, there's the option to customize the system, the reports provided and the modules in order to get only the information needed. That solution requires an expert but can lead to the very efficient use of the system. So even though the license cost per user is a little expensive what you get in return is totally worth it.
Brandon Knight | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We used SAP B1 to manage our sales pipeline. As a reseller, I also used it to demonstrate and sell to companies in manufacturing and distribution.
  • Manages items through BOM, tracking serialized components and batch/lot traceability
  • Manages many aspects of the business; manufacturing, inventory, sales, distribution, service, etc
  • Audit trails, detailed logs of all system activity by the user. Sox compliant.
  • At times, the on-premise deployment can be a tad slow
  • Not the cheapest price option
  • Maybe too much software for true small business
Companies that have many aspects of their operations would be a good fit, great step up for companies that have outgrown QuickBooks.
Leonardo Hernandez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Business One is used by the whole company for financial, services, CRM, and accounting, and is integrated with the company satellite tracking platform, and an online payments platform. The main focus is to get a centralized point of reference for all the company data and get all the internal processes tracked and saved into the ERP and get all the reports from a single data source.
  • Accurate, real-time reports
  • Streamlined business operations and sustainable growth
  • Project planning
  • Service module
  • Integration with other platforms
Long supply chain logistics and less appropriate for service companies.
Score 9 out of 10
Vetted Review
ResellerIncentivized
We are an implementation partner. A few clients use it department wise while others are using across the organization. It covers almost everything related to finance and logistics, a bit lacking in the production and human resources part. It needs further improvement on Production, Human Resource and Project management. It is quite user friendly as compared to other software.
  • One of the best Inventory management programs
  • Very user friendly
  • Easy to customize
  • Production
  • Human Resources
  • Project management
If you want to manage your sales, purchase, finance and inventory then i would highly recommend you to go for SAP Business One as it provides the best solution for these services. If you have medium segment production then production provided by SAP Business One is more then enough for your organization.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I started working on SAP Business One implementation and support with many clients since its early release. It is normally used by whole organizations of small/medium size companies. SAP Business One provides a sturdy financial accounting backbone with standard reports that meet most companies’ requirements. The financial data is obtained from an integrated system of sales, purchase inventory and production, which gives business owners’ visibility to inventory and financial data any time during the whole logistics cycle. This is a reason that many clients move to SAP Business One.
  • Cost Effective: even with add-ons from a third party, SAP Business One still wins in terms of cost compared to larger ERP providers such SAP All in One.
  • Stable Accounting module. Financial accounting is no stranger to users who use any other ERP systems, it provides standard reports and operations. The core financial accounting function is stable and accurate.
  • Flexibility to Customize. Users can customize by creating user defined fields, alerts, approvals to define thier own workflow. The UI form can be edited by hiding or moving field. The Query Generator is easy to use, even by a user who is not familiar with SQL. Users can create a customized report.
  • Strong Support. Strong SAP support, a wealth of training materials that are easy to obtain. SAP continuously improves on new functionality. Recently SAP added new functionality such as allowing users to define the bin location for inventory items, define dimensions in cost accounting, add resources in production module etc.
  • Availability of in depth solution via Integration with third party add-on. Add-ons are available in various areas including WMS, project management, POS, and web portals.
  • Improvement in Human Resource module. The employee master data in the Human Resource module can be linked with other modules such as Production in order to directly record time to calculate salary.
  • Improvement on technology infrastructure. The B1 Mobile and Dashboard has been causing a lot of issues at the time it is installed and during use afterwards. A user needs a technology background or help from a consultant to set it up. However after setup, the program tends to error out for any network or technology reason. The same problem happens with inter-company add-ons.
  • Integration with a third party add-on adds more problems from a support point of view, since some issues need knowledge from both sides to troubleshoot, which puts higher requirement on support.
Business with a straight process are best suited to SAP Business One. It is less appropriate if a business process needs to be redirected based on configuration; for example delivery should be based on a sales quota.
Dr. Don Maes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
As a consultant for SAP Business One I recommend, sell and implement it for many companies, the majority of which are in distribution and manufacturing. SAP B1 addresses the business processes required to manage inventory - straightforward distribution inventory, and complex manufacturing environments. Examples of companies that are using SAP B1 include: a capital equipment company in Woodstock Ontario that has BOMs that are 11 levels deep and average 3,000 components / sub-assemblies; a distribution company in Toronto with 6 distribution locations and salesmen throughout North America; a steel stamping company in Toronto making complex file cabinets and desks that are sold throughout North America; an automotive aftermarket distributor in Florida supplying parts to large retail chains such as Autozone; a manufacturer in Indiana that captures labor by operation in real time on the floor.
While these companies have different specific needs, the individual SAP B1 implementation is tailored (using SAP tools) to their individual needs.
  • SAP B1's technology is superb. SAP provides user tools to quickly add fields to a screen, re-arrange fields on a screen for optimal user interface, and create SQL queries to verify data as it is entered.
  • SAP B1 is tightly integrated. This is a product developed for this millennium - all of the modules are tightly integrated and the flow from one module to another. Even third party add-on products use the same technology platform for development -- making it seamless integration.
  • SAP B1 has integration to phone technology as an integral part of the software, allowing user's access to their data not just from their office but from anywhere they have network access.
  • The look and feel of the software is the same no matter what module you are using. Training is simplified - if you are trained on the sales order --> shipper --> invoice process, the same user could easily manage the purchase order --> PO receipt --> A/P invoice process because the screens are so similar.
  • SAP's education is superb. They have literally hundreds of hours of on-line training available for their customers. If you need to brush up on a process or train a new employee, you simply direct them to the appropriate video and they can learn at their own pace.
  • The software is robust. There are many 'wizards' included in the software. For instance their is an A/P payment wizard that leads you through the payment process.
  • SAP includes approval processes as an integral part of their software. For instance, if purchasing requests could be entered by any user but all (or some) could require approval by the head of purchasing.
  • There are alerts for out of condition processes. For instance, you can define an alert for the sale of any item below 10% margin, or an alert whenever a major client shipment is near to missing on time delivery. The alerts are all SQL queries that look for conditions that you define as requiring an alert.
  • No payroll module.
  • The initial implementation of the dashboard is overly complicated. Once it is set up it functions well, but it takes more effort than it should to get operational. And it takes lots of computer expertise to get operational.
  • Few customers use the Outlook integration with SAP. The ease of use between Outlook and SAP B1 could be improved.
  • Few customers use the CRM module heavily. Mostly this is because of the Outlook integration and the discipline it takes to use it properly.

Since I mostly implement distribution and manufacturing systems, let me address those areas. In those companies the accounting functionality of SAP B1 is very complete and there are no holes.

Inventory handling of bins, warehouses and items is superb. The system handles serial controlled items (1:1), batch controlled items (1:many) and normal stock items. The number of SKUs is not an issue - I have one customer with 150,000 SKUs. Hand held devices for data collection are third party add-ons, but there are several options available. The inventory is set up for discrete parts handling. There are few distribution industries where SAP B1 would not be a good fit.

The manufacturing functionality was weak until the latest release of SAP B1 in 2014. Now the BOMs support routers and processes - as they should have. Plants making discrete products that follow specific routing steps are excellent candidates for SAP B1. The MRP functionality is very good and allows for quick creation of POs and production orders from the results. New functionality in SAP 9.1 allows for import of transaction data to most SAP processes - so integration to data collection functions on the floor have been streamlined.

Robert Markley, Jr. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SAP Business One in our Management Information Systems and Accounting Information Systems courses at Saint Vincent College. We offer 60 to 80 students hands-on access to SAP Business One every semester. Additionally, we run an independent study course allowing students to train to be SAP Business One consultants upon graduation.
  • SAP Business One is very easy to use and new users can be trained in hours not days or weeks.
  • SAP Business One is a great product for a simple to moderate discrete manufacturer. Additionally, there are a number of add-ons that give continuous manufacturers a strong solution
  • SAP Business One offers strong sales and purchasing functionality.
  • SAP Business One is tightly integrated with Microsoft Office
  • SAP Business One is tightly integrated with Crystal Reports
  • The financial reporting capabilities of SAP Business One are not robust. However, the product is integrated with Crystal Reports and a number of Software Solutions Providers (SSPs) offer financial reporting add-ons.
  • SAP Business One does not have robust manufacturing routing capabilities.
SAP Business One is a strong solution for discrete manufacturers with only a few locations. It is also a strong solution for subsidiaries or joint ventures of companies running SAP ECC. Additionally, there are many Software Solutions Providers (SSPs) who offer strong add-ons that complement SAP Business One.
John Bird | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently utilize SAP Business One company wide for sales, financials, purchasing, and service. Business Partners are tracked utilizing B1 where we are able to attach pertinent documentation to their records as it relates to tax-ability, etc. We are also able to generate real-time reporting using the "Drag and Relate" functionality. This has benefied IT by enabling users to collect report data without burdening IT with basic reporting requests.
  • Custom reporting in SAP Business One is particularly easy due to the SQL back end. With SQL experience, and adequate documentation, it is a generally painless process extracting relate-able data and meeting reporting needs.
  • Relational documents are easily produced. Utilizing the "relationship map" on any document will show all other related documents. For example, clicking "relationship map" on a sales order will bring up the quote, purchase order, and invoice for that particular sales order.
  • Process flow is logical and understandable.
  • Forms customization is fairly easy. Utilizing Crystal Reports for many forms allows the end user to modify the forms to meet their particular needs.
  • Taxing and tax exemptions are not particularly strong. Luckily, there are 3rd party add-ons that address these deficiencies, but it would be nice to have something out-of-the box that works well.
For a small business that needs ERP software, I would recommend SAP Business One without any hesitation. I feel that it adequately meets all of our needs and does so much better than previous software we have used in the past. I also find that there is an active community of users that are ready toss ideas around and help out when you get stuck.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  1. ERP for small/medium (about 20 employees) subsidiaries
  2. Supports business processes related to finance (A/P, A/R, accounting, taxes), controlling, sales, distribution, supply chain
  3. Includes master data ( customer, material, pricing, vendors, sales representative...) and reporting (profitability, commissions, rebates...)
  4. Doesn't support warehousing (typically managed by interfaced 3PL partner)
  • Appropriate functional coverage
  • Easy to use - Quick learning curve
  • Easy, fast and simple to deploy and maintain
  • Manufacturing module lacks ability to break an item into components
  • Cost of product manufactured cannot include the cost of components wasted
  • Difficult to report on license usage
Well suited for small/medium distribution entities. Interfacing ( EDI, 3PL, custom ) and localizations ( taxes, regulations... ) well supported by various SAP partners. Not appropriate for companies with a strong manufacturing focus. Is manufacturing ( including costing ) in scope? Is warehousing in scope? Not appropriate for large companies having business processes sliced into small chunks across multiple departments.
Louis-Philippe Reneault | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
SAP Business One is used throughout the organization and by managing all the information in a central platform, we are able to access the relevant information about our customers and operations anytime, from anywhere. It helps internal communication and improves overall customer satisfaction. Also, being in sales I make extensive use of the CRM functionalities to make sure I never miss a sale.
  • SAP Business One has a awesome user interface. It makes it easy to access all the information and modules I need.
  • SAP Business One is easy to customize. We can recreate the business processes that makes us unique.
  • SAP Business One is simple but very powerful. You can rely in in depth reporting available in seconds.
  • SAP Business One has to be configured to meet the needs. Sometimes more preconfigured features could help implementation.
SAP Business One is an awesome fit for distribution wholesale companies as well as project management and manufacturing. The key is understanding the implementation partner's experience in your industry. The system can be customized to fit the needs but working with industry expert will save time and money. An experienced reseller will be able to provide you with guidance on the best practices.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP is being used by our entire organization that solved a variety of business system problems such as inventory control, managing price lists, and banking. It also helped our business to better handle our G/L accounts and made account reconciliation much easier. Although we have just tapped the surface of its abilities, SAP Business One is a great asset to our company.
  • Inventory Management - provides many different entry fields to help keep track of all the inventory essentials, and makes finding a product through enterprise search very easy.
  • User Customization - SAP allows users to customize their "cockpit" to fit their specific department, which makes it easy to navigate to your most used operations.
  • Business Partners - Keeping track of each individual business partner is now much easier to maintain.
  • Posting payments - if trying to post payments for a prior date, it always puts back the actual date of the time you deposit. This makes it much more tedious if posting checks from a previous date.
  • Start-up time - start-up time can be very slow if you do not have a large amount of ram in your computer to keep up with SAP's massive size.
  • Crashing - depending on how many add-on's you have, SAP can have a tendency to crash. It should be more add-on friendly.
SAP is well suited for businesses with a large amount of inventory to track, businesses with a massive customer/vendor database, etc. However, SAP Business One can be a little pricy, and for very small companies I would not recommend it. Potential buyers should ask questions about importing information from a prior system because this process can take a long-time to switch from an older system.
February 25, 2015

SAP Business One ERP

Alberto Teran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Business One was selected to be the ERP system to manage the sales locations in the entire company worldwide. The system is used to manage sales, finance and production at all the sales offices and it addresses the concern the organization had about standardizing their processes globally. We have integrated it with our mills so that the transfer of information is real time and minimizes data entry as well as with a data warehouse for reporting purposes.
  • Strong database structure: All documents are interconnected which helps navigate from different documents to financial or inventory information. Also it allows you to have more visibility of the complete process from quote to invoice.
  • Easy to Use: Modules are very self explanatory and windows based software, as you enter data into documents several information comes up automatically as long as it has been setup in the master data records.
  • Ability to customize: SAP Business One has the ability to be customized through add-ons on almost every module.
  • Production Module: Allow batches to be reserved for production and expand the functionality more so it is not so basic.
  • Reserve items in sales documents, more specifically Batch Number reservation.
  • When an invoice is credited, it should open the previous sales order to continue with the process rather than keeping it closed.
1. How many orders, invoices they handle?
2. Amount of Data Entry: this will allow you to know if you need EDI for your orders or not.
3. If there is a production process, are they special items for every customer or standard items? SAP Business One will work well with standard items where there is a bill of materials but it is not very friendly when using special items specifically if they are customized on a per customer basis.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
It is used across the entire organization for Oilfield Services. It does not have the functionality necessary for the business needs, and because we are on 8.82 currently.
  • It has extensive functionality for small businesses for financials, customer relations, and basic workflow.
  • It can be customized to fit the detailed needs of your business.
  • Cost effective and easy to implement as opposed to other softwares
  • Has wide range of partners and add-ons to fit business needs.
  • P2P process difficult in 8.82 because some of the functionality not there unless you upgrade to a new version.
  • Not enough functionality for Field Services for time management.
  • No Payroll functionality in B1.
For the type of business we do in the oilfield industry, and the amount of employees and jobs that we run, the 8.82 version of B1 doesn't meet all our business needs. We would eventually need to look into upgrading to SAP All in One.
Return to navigation