SAP BusinessObjects Business Intelligence (BI) Platform Reviews

721 Ratings
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Score 7.6 out of 100

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Reviews (1-7 of 7)

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February 22, 2016
Priyanka Musale | TrustRadius Reviewer
Score 10 out of 10
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Support Rating

6
Knowledge articles help me to remediate things on my own, But L1 and L2 support and 24 hours support from Asian countries does not help at all. They are not proactive or mature in their approach.
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December 30, 2014
Carla Simoneau | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
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Support Rating

2
Very difficult website to use that is not very intuitive. It's hard to reach a good support person that can actually help with the issue. We usually end up solving the issue ourselves.
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June 10, 2016
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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9
The overall support package is very good. The online knowledge base provides wealth of information including step by step details on how to resolve known issues on a per release basis. When required software and/or code is included as a download or cut and paste option. It is also highly recommended to have well trained personnel as your system administrators. Do not relay on support alone to resolve all of your issues.
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December 21, 2012
Anonymous | TrustRadius Reviewer
Score 6 out of 10
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Support Rating

7
Initial level of support is normal. Used to respond quickly, now less so. Quality seems to be degrading a little.

Level of expertise - sometimes it takes months to get to the right level of information, sometimes it can be fairly quick. On average it's pretty fast compared to other SAP tools. Business Objects support is better than that for other SAP products.
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Feature Scorecard Summary

Pixel Perfect reports (40)
8.3
Customizable dashboards (41)
7.6
Report Formatting Templates (42)
7.8
Drill-down analysis (42)
8.7
Formatting capabilities (42)
8.5
Integration with R or other statistical packages (28)
7.0
Report sharing and collaboration (40)
8.4
Publish to Web (35)
8.1
Publish to PDF (40)
8.2
Report Versioning (36)
7.9
Report Delivery Scheduling (40)
8.4
Delivery to Remote Servers (22)
8.4
Pre-built visualization formats (heatmaps, scatter plots etc.) (35)
8.2
Location Analytics / Geographic Visualization (34)
8.3
Predictive Analytics (32)
7.8
Multi-User Support (named login) (41)
8.1
Role-Based Security Model (40)
8.2
Multiple Access Permission Levels (Create, Read, Delete) (40)
8.3
Single Sign-On (SSO) (26)
8.5
Responsive Design for Web Access (28)
7.7
Dedicated iOS Application (22)
7.2
Dedicated Android Application (20)
6.8
Dashboard / Report / Visualization Interactivity on Mobile (25)
8.1
REST API (17)
8.1
Javascript API (15)
7.7
iFrames (13)
7.0
Java API (17)
7.7
Themeable User Interface (UI) (16)
7.0
Customizable Platform (Open Source) (17)
7.0

What is SAP BusinessObjects Business Intelligence (BI) Platform?

The SAP® BusinessObjects™ Business Intelligence (BI) platform is a flexible, scalable information infrastructure that aims to help you more easily discover and share insights for better business decisions. According to the vendor, the integrated, unified infrastructure enables scalability from one to many tools and interfaces on premise, in the cloud, or as a hybrid approach.

SAP BusinessObjects Business Intelligence (BI) Platform Features

Has featureReporting and analysis
Has featureData visualization and analytics applications
Has featureOffice integration

SAP BusinessObjects Business Intelligence (BI) Platform Competitors

SAP BusinessObjects Business Intelligence (BI) Platform Technical Details

Deployment Types:On-premise
Operating Systems: Apple Safari, Firefox, Microsoft Internet Explorer, Google Chrome, Windows: Server 2008 and 2012; Suse SLES 11 x86_64; Red Hat EL 5 and 6 x86_64; AIX 6.1 and 7.1 Power; Solaris 10 and 11 SPARC
Mobile Application:No