SAP Crystal Reviews

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483 Ratings
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Score 7.9 out of 100

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Reviews (1-25 of 121)

Gene Baker | TrustRadius Reviewer
February 18, 2020

Crystal Delivers Thousands of Reports Per Week

Score 8 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

10
We are able to auto-generate thousands of reports each week and the access controls and distribution capabilities allow only those users with access to see their reports. Some reports are pushed while others are pulled. The access control capabilities are sufficient to allow us to do this. Also, the development teams are able to easily collaborate on reports given the features of Crystal.
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Yoni Dvorkis | TrustRadius Reviewer
February 15, 2020

SAP Crystal Reports review

Score 7 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

6
I'm not very familiar with this feature; I don't think I can comment intelligently. I can speak to sharing reports with customers, but I've never used SAP Crystal in the attempt to collaborate on access control capabilities, ease of sharing data across teams. I can speak to its asset as a report distribution mechanism that has been a significant feature of the tool.
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Anonymous | TrustRadius Reviewer
March 31, 2020

SAP Crystal overall satisfaction

Score 7 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

4
Compared to the current cloud technology, the sharing and collaboration capabilities of SAP Crystal is pretty bad since it does not allow direct sharing. The current working process is done through Google or GitHub and once the work is done, it will be shared with team members at the same time.
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Anonymous | TrustRadius Reviewer
February 15, 2020

Decent reporting tool

Score 8 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

8
The report can be output into various formats. Depending on your needs and the situation, some might be more suitable or useful to others. A similar option can be found when using R Markdown or Jupyter Notebook to render reports into PDF, HTML, etc. while once report is made, the data cannot be changed.
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Miguel De La Garza Rodriguez | TrustRadius Reviewer
September 17, 2019

SAP Crystal Reports good option for the value

Score 9 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

7
It does not have data collaboration as is, because the reports can be excecuted only by a user who has access to the SAP client and then it needs to have user permissions to access the report, once it has the report executed on his screen he can download to pdf or xls file and then share information.
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Anonymous | TrustRadius Reviewer
October 31, 2019

SAP Crystal Reports - Still great but slowing down

Score 9 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

10
You can publish Crystal Reports to a report server and this allows all of your technical users access to the files themselves. End users have the ability to run the reports with read only access and export out to a variety of sources (i.e. PDF, Excel, HTML, Word). But your technical users can update the base file itself and keep one version published on the report server for consistency.
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Anonymous | TrustRadius Reviewer
January 09, 2020

Powerful document and report automation

Score 9 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

3
It doesn't have access control, you'd require to have access to a Crystal writer which allow you to create and view reports. Another option would be to use the Viewer which allows users to run reports but no functionality to customize. If your ERP system integrates with Crystal, then users can access it that way, possibly without a license.
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Anonymous | TrustRadius Reviewer
January 07, 2020

SAP Crystal Review

Score 7 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

6
Reports can be centrally managed for distribution, but complex distribution cycles are cumbersome to manage at scale (it sends a user only their data dynamically). Access can be controlled by report or reports folders to allow flexibility. Teams are not able to easily collaborate on data or reports without exporting and emailing to start conversations.
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Anonymous | TrustRadius Reviewer
December 07, 2019

One of my top rated reporting systems.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

8
We don't really share access to the report but give access to the necessary persons to Crystal Reports directly. Sometimes we share access to MDB files. All in all, we mostly go for saving the reports locally sometimes and then sharing rather than using the access control capabilities much.
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Anonymous | TrustRadius Reviewer
September 15, 2019

Crystal -- Good software if it is still 2005

Score 3 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

3
They provide a free developer's kit for Visual Studio, that makes it possible for people to develop new reports with no additional expense. The Report Server was prohibitively expensive, as compared to the Report Server delivered at no additional charge with the full version of SQL Server. I can include reports in web pages, using the reporting API.
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Anonymous | TrustRadius Reviewer
December 11, 2019

Crystal

Score 8 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

8
Reports are easy to share, and the security configuration allows other users to see what they only have permission to view.
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Frank Hunt | TrustRadius Reviewer
June 11, 2019

Efficient reporting tool with endless possibilities

Score 9 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

8
The data are easily shared across our team and also to external recipients such as clients. The only problem we have is the export back to Excel for users who are not able to view data in Crystal. The formatting of such reports takes a lot of time. We feel that this should be improved.
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Anonymous | TrustRadius Reviewer
February 27, 2019

Review Of Crystal Reports

Score 7 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

5
I am not familiar with any collaboration capabilities, unless you consider the simple automatic distribution of reports to be collaborative.
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Dell Stinnett-Christy | TrustRadius Reviewer
October 16, 2018

Long-time User of SAP Crystal Reports

Score 10 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

5
Access control is only really available when using one of the SAP BI Platform tools. SAP Crystal Reports doesn't have anything of the sort embedded into it because it is a desktop thick client tool.

Reports that are run in Crystal can be output to a number of different formats, some of which work better than others. There is also a "Crystal Reports Viewer" application that is available to display reports that have data that has been saved into them. This tool, however, doesn't allow the user to refresh the data in the report.

There also are two very rich Software Development Kits (SDKs) that are available - one for .NET and one for Java - that allow developers to integrated Crystal Reports into their own applications.
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Damien Dolan | TrustRadius Reviewer
November 19, 2018

Old Reliable, as in 'Works great but showing its age'

Score 6 out of 10
Vetted Review
Verified User
Review Source

Collaboration and Sharing

10
Crystal has a front end where administrators can manage access pretty granularly. It shares data in regards that multiple users can run the same report. It also handles multiple data sources for one report very well. Automation is pretty strong to. Scheduling and delivering of a report, once setup, is very reliable.
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Feature Scorecard Summary

Pixel Perfect reports (105)
8.4
Customizable dashboards (93)
7.8
Report Formatting Templates (111)
7.8
Drill-down analysis (111)
7.3
Formatting capabilities (128)
8.2
Integration with R or other statistical packages (60)
7.6
Report sharing and collaboration (113)
7.8
Publish to Web (85)
7.9
Publish to PDF (126)
8.9
Report Versioning (89)
7.8
Report Delivery Scheduling (91)
8.3
Delivery to Remote Servers (46)
8.1
Pre-built visualization formats (heatmaps, scatter plots etc.) (51)
7.6
Location Analytics / Geographic Visualization (71)
7.3
Predictive Analytics (42)
7.8
Multi-User Support (named login) (78)
7.8
Role-Based Security Model (76)
8.0
Multiple Access Permission Levels (Create, Read, Delete) (76)
7.8
Single Sign-On (SSO) (35)
8.0
Responsive Design for Web Access (58)
7.7
Dedicated iOS Application (41)
6.9
Dedicated Android Application (37)
7.2
Dashboard / Report / Visualization Interactivity on Mobile (53)
7.6
REST API (8)
7.4
Javascript API (31)
6.9
iFrames (8)
7.1
Java API (31)
6.7
Themeable User Interface (UI) (33)
6.9
Customizable Platform (Open Source) (27)
6.7

About SAP Crystal

SAP Crystal Reports and SAP Crystal Server are designed to help users create pixel-perfect, richly formatted, and dynamic reports from virtually any data source – delivered in dozens of export formats, in up to 24 languages. According to the vendor SAP Crystal Reports is a robust production reporting tool, that turns almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure.

SAP Crystal Features

BI Platform Features
Does not have featureAdministration via Windows App
Does not have featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Does not have featureIn-memory data model
Has featureOLAP (Pre-processed cube representation)
Has featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Does not have featureETL Capability
Does not have featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Does not have featureCloudera Hadoop
Does not have featureHortonworks Hadoop
Has featureEMC Greenplum
Does not have featureIBM Netezza
Has featureHP Vertica
Does not have featureParAccel
Has featureSAP Hana
Has featureTeradata
Does not have featureSage 500
Has featureSalesforce
Has featureSAP
Does not have featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Does not have featurePredictive modeling
Has featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Has featureReport Versioning
Has featureReport Delivery Scheduling
Has featureDelivery to Remote Servers
Data Discovery and Visualization Features
Does not have featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Does not have featurePredictive Analytics
Does not have featureSupport for Machine Learning models
Does not have featurePattern Recognition and Data Mining
Does not have featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)
Has featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Has featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Does not have featureREST API
Has featureJavascript API
Does not have featureiFrames
Has featureJava API
Has featureThemeable User Interface (UI)
Has featureCustomizable Platform (Open Source)

SAP Crystal Screenshots

SAP Crystal Integrations

SAP Crystal Reports for Visual Studio, SAP Crystal Reports for Eclipse

SAP Crystal Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
SAP Crystal Reports 2016 - Full version$495per user
SAP Crystal Server 2016 1 NUL$869per named user
SAP Crystal Server 2016 5 CAL$8,744per 5 concurrent users
SAP Crystal Reports Viewer 2016$0per user
SAP Crystal Reports 2016 - Upgrade$295per user

* SAP Crystal Reports 2016 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2016 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2016 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2016, 1 NUL includes 1 license of: SAP Crystal Reports 2016 - SAP Crystal Server 2016 - SAP Crystal Dashboard Design 2016. * As an add-on to SAP Crystal Server 2016 1 NUL, SAP Crystal Server 2016 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

SAP Crystal Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

SAP Crystal Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux
Mobile Application:Apple iOS, Android
Supported Countries:Global
Supported Languages: English, French, German, Japanese, Spanish, Simplified Chinese, Italian, Dutch, Russian, Korean, Traditional Chinese, Portuguese, Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian