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SAP Crystal

SAP Crystal

Overview

What is SAP Crystal?

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

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Recent Reviews

Decent reporting tool

8 out of 10
February 15, 2020
Incentivized
I used SAP Crystal for report visualization. The graphs in the tool are outstanding with strong information telling ability combining with …
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SAP Crystal Review

7 out of 10
January 08, 2020
Incentivized
Crystal is used enterprise-wide for pixel-perfect reporting. We have both on-demand reporting use cases, and scheduled reporting via email …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 29 features
  • Publish to PDF (131)
    10.0
    100%
  • Report sharing and collaboration (118)
    10.0
    100%
  • Report Formatting Templates (115)
    10.0
    100%
  • Formatting capabilities (133)
    10.0
    100%

Reviewer Pros & Cons

View all pros & cons
JM
Jenny Miranda
Executive Services Administrator
Proulx Manufacturing Inc. (Executive Office, 11-50 employees)
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Pricing

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Upgrade Version to SAP Crystal Reports 2020

$295

On Premise
per single user license

SAP Crystal Reports 2020 64-Bit

$495

On Premise
per single user license

SAP Crystal Reports 2016 32-Bit

$495

On Premise
per single user license

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.sapstore.com/solutions/99013…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Software TRAIL DEMO SAP Crystal Reports 2013

YouTube

SAP Crystal Dashboard Design - Demo video

YouTube
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

9.3
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

9.6
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

9.4
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

8
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.6
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.4
Avg 7.9

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

7
Avg 7.9
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Product Details

What is SAP Crystal?

SAP Crystal Reports and SAP Crystal Server are designed to help users create pixel-perfect, richly formatted, and dynamic reports from virtually any data source – delivered in dozens of export formats, in up to 24 languages. SAP Crystal Reports is a production reporting tool designed to turn almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure.

SAP Crystal Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: EMC Greenplum
  • Supported: HP Vertica
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Salesforce
  • Supported: SAP

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling
  • Supported: Delivery to Remote Servers

Data Discovery and Visualization Features

  • Supported: Location Analytics / Geographic Visualization

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)
  • Supported: Single Sign-On (SSO)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

  • Supported: Javascript API
  • Supported: Java API
  • Supported: Themeable User Interface (UI)
  • Supported: Customizable Platform (Open Source)

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reportsScreenshot of Export to popular formats

SAP Crystal Videos

SAP Crystal Solutions: The Mobile Worker Use Case
SAP Crystal Solutions: Identify and Eliminate Clutter in Your Visualizations
SAP Crystal Solutions: How to Buy SAP Crystal Reports Digitally

SAP Crystal Competitors

SAP Crystal Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, French, German, Japanese, Spanish, Simplified Chinese, Italian, Dutch, Russian, Korean, Traditional Chinese, Portuguese, Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian

SAP Crystal Downloadables

Frequently Asked Questions

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

Windward Core, Jaspersoft, and Jet Reports are common alternatives for SAP Crystal.

Reviewers rate Customizable dashboards and Report Formatting Templates and Drill-down analysis highest, with a score of 10.

The most common users of SAP Crystal are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(558)

Attribute Ratings

Reviews

(101-125 of 156)
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October 27, 2016

Great Reporting Tool

Verified User
Manager in Marketing
Marketing and Advertising Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SAP Crystal Reports is great for creating reports for pretty much anything. You can customize the reports or use templates already provided to create whatever you need for your department or organization. But the program might be a little less suited for very small company without large data to sort through.
September 13, 2016

SAP Crystal Server - Be organized, stress-free, and on the cutting edge with this product. Get things accomplished!

Joal Kieboam | TrustRadius Reviewer
Joal Kieboam
Affiliate Maketer
Unknown (Information Services, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SAP Crystal Server is highly recommended by me for anyone looking to improve their business by easily organizing their information, generating quality reports, charts, graphs, presentations and much more. If you wish to remain on the cutting edge of technology, save time, money, and stress, this may also be for you. On the other hand I would not recommend it to those with very little computer or technical experience or those brand new to business.
September 09, 2016

SAP Crystal Server Review

Calvin Harris | TrustRadius Reviewer
Calvin Harris
Audit Manager
PwC (Accounting, 10,001+ employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SAP Crystal Server is well suited for complicated reports, especially when you have to take a lot of data and make it accessible. It can be a bit of a hassle when more than one person has to work with the same report and you need to change the security levels for them.
September 08, 2016

Trusty reports, easy to use

Verified User
Engineer in Engineering
Telecommunications Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's very well suited to keep track of progress for projects. We have repetitive reporting needs and SAP Crystal Server is great for helping us produce the reports we need, but if you have to alter reports then you might become a bit frustrated because that can be very time consuming with this program.
September 08, 2016

Crystal Server Overview

Verified User
Manager in Customer Service
Construction Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For us it's not suited for the entire organization because of the issues with the security levels. Not everyone has the same clearance and it is a pain to adjust the rights for each person in part. But otherwise for the most part everyone has been happy with it because you can create whatever report you want.
September 05, 2016

Crystal Review

DA
David Angers
Senior Business Intelligence Developer
Sierra Nevada Corporation (Defense & Space, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SAP Crystal Server delivers a much better developer experience than its main competitor, Microsoft Reporting Services. Having it integrated into the BI platform provides a one stop shop for users' BI needs and allows users to build pixel perfect content from the same universes they used to create a Webi document as their mock up.
August 31, 2016

New SAP Crystal Reports User

Verified User
Project Manager in Other
Construction Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Crystal Reports, when used in conjunction with the Viewpoint software, is useful in generating one report that will be run over and over again at different times by different people. I don't believe it is intended to create and run a report a single time to mine data, which some people may think it is.
August 15, 2016

Great solution for custom reporting

Verified User
Administrator in Corporate
Biotechnology Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend

Well suited for:

Advanced reporting

Flexibility - the limitations in how or what the report will look and feel is really limited by the developer. Formulas can be placed on virtually any field or level.

Formulas - Once you get the hang of the formulas in Crystal Reports, they are very powerful. Different flags and indicators can be constructed, suppression can be based on the formula fields, or formula fields based on other formula fields in conjunction with the source data.

August 03, 2016

Very powerful, pixel-perfect reports but expect to have to hire a CR guru & purchase many bottles of tylenol

Craig Nash | TrustRadius Reviewer
Craig Nash
Sr. Solutions Architect
FreeTheHustle.Com (Information Technology and Services, 1-10 employees)
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Crystal Reports is affordable and a very useful Business Intelligence application that can produce very good looking reports that perfectly formatted, and is a great option if you have access to someone that is very experienced with CR. If you plan on purchasing it due to the cost and company backing with the hopes of figuring it out yourself, or having someone else in the business learn how to use it, you will be very disappointed, as it is very difficult and confusing to use for the average business oriented user.
May 12, 2016

SAP Crystal Reporting in Plastic Injection Molding

Verified User
Manager in Manufacturing
Plastics Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SAP Crystal Reports is well suited to every day summary reports. It can handle everything you would do in Excel without having to format it every time. I am looking into projecting reports in the break room and having the report refresh periodically, so that functionality will be appreciated and effective for our business.
May 09, 2016

Great value, fantastic usability.

Katalin Sankowich | TrustRadius Reviewer
Katalin Sankowich
Donor Relations & Communications Manager
Charlotte Rescue Mission (Non-Profit Organization Management, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I believe that SAP Crystal Reports is very well suited to any organization that currently has a relatively un-customizable CRM system. If you take the time to input data, you should be able to export it into a usable, user-friendly format.
May 09, 2016

SAP Crystal Reports Gets The Job Done

Chris Jensen | TrustRadius Reviewer
Chris Jensen
Senior Developer
Turner & Associates, Corp (Computer Networking, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I have never found anything that Crystal Reports couldn't accomplish. Depending on your skill level, you can make very simple reports or if you're more advanced, very complicated ones. It will do just about anything as far as reporting goes and it can export out to Excel, PDF or other file formats.
May 06, 2016

SAP gets a thumbs-up!

Verified User
Administrative Assistant in Customer Service
Telecommunications Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is well-suited for quotes. For example, if I am making up a phone system quote and I need to adjust the pricing for the leasing (if the customer wants to lease their phone system instead of buying it outright), it's easy to use. I can go into formulas and adjust the proper tab (let's say a 60-month lease), and it's that simple. I can save the template, and then go into my Tigerpaw software where it is implemented, and continue to write up the quote.
May 06, 2016

Crystal Reports for All

Marie Rodriguez | TrustRadius Reviewer
Marie Rodriguez
Director of Information Technology
A To Z Tire (Wholesale, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Since Crystal Reports works with all data types, I think it is well suited for all users and all reporting. Ultimately, it comes down to the developer knowing the data source and what data needs to be extracted from them. I use it mainly on reporting, but I also use it for professional internal forms, invoices, communication to customers, etc.
May 05, 2016

Crystal Reports made our business better!

Joey McDonald | TrustRadius Reviewer
Joey McDonald
Accountant
Iverify (Security and Investigations, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Through the years we have been able to cut our monthly close process time down by nearly half thanks to Crystal Reports. We are able to customize reports and email out directly to the different departments so it eliminates a lot of the manual work load. One improvement I would like to see is allowing us to view the fields within a table prior to selecting it to add to the report.
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