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SAP Crystal

SAP Crystal

Overview

What is SAP Crystal?

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

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Recent Reviews

Decent reporting tool

8 out of 10
February 15, 2020
Incentivized
I used SAP Crystal for report visualization. The graphs in the tool are outstanding with strong information telling ability combining with …
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SAP Crystal Review

7 out of 10
January 08, 2020
Incentivized
Crystal is used enterprise-wide for pixel-perfect reporting. We have both on-demand reporting use cases, and scheduled reporting via email …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 29 features
  • Publish to PDF (131)
    10.0
    100%
  • Report sharing and collaboration (118)
    10.0
    100%
  • Report Formatting Templates (115)
    10.0
    100%
  • Formatting capabilities (133)
    10.0
    100%

Reviewer Pros & Cons

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Pricing

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Upgrade Version to SAP Crystal Reports 2020

$295

On Premise
per single user license

SAP Crystal Reports 2020 64-Bit

$495

On Premise
per single user license

SAP Crystal Reports 2016 32-Bit

$495

On Premise
per single user license

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.sapstore.com/solutions/99013…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Software TRAIL DEMO SAP Crystal Reports 2013

YouTube

SAP Crystal Dashboard Design - Demo video

YouTube
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

9.3
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

9.6
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

9.4
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

8
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.6
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.4
Avg 7.9

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

7
Avg 7.9
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Product Details

What is SAP Crystal?

SAP Crystal Reports and SAP Crystal Server are designed to help users create pixel-perfect, richly formatted, and dynamic reports from virtually any data source – delivered in dozens of export formats, in up to 24 languages. SAP Crystal Reports is a production reporting tool designed to turn almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure.

SAP Crystal Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: EMC Greenplum
  • Supported: HP Vertica
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Salesforce
  • Supported: SAP

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling
  • Supported: Delivery to Remote Servers

Data Discovery and Visualization Features

  • Supported: Location Analytics / Geographic Visualization

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)
  • Supported: Single Sign-On (SSO)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

  • Supported: Javascript API
  • Supported: Java API
  • Supported: Themeable User Interface (UI)
  • Supported: Customizable Platform (Open Source)

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reportsScreenshot of Export to popular formats

SAP Crystal Videos

SAP Crystal Solutions: The Mobile Worker Use Case
SAP Crystal Solutions: Identify and Eliminate Clutter in Your Visualizations
SAP Crystal Solutions: How to Buy SAP Crystal Reports Digitally

SAP Crystal Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, French, German, Japanese, Spanish, Simplified Chinese, Italian, Dutch, Russian, Korean, Traditional Chinese, Portuguese, Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian

Frequently Asked Questions

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

Windward Core, Jaspersoft, and Jet Reports are common alternatives for SAP Crystal.

Reviewers rate Customizable dashboards and Report Formatting Templates and Drill-down analysis highest, with a score of 10.

The most common users of SAP Crystal are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(558)

Attribute Ratings

Reviews

(51-75 of 145)
Companies can't remove reviews or game the system. Here's why
Brian Arsenault | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Crystal Reports is being used by our organization primarily for medical billing statements. It is being used by the whole organization. Crystal Reports generates print files faster than any other program we have tried. It also has a great deal of functionality with regards to formatting and conditional output.
Greg Goss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Crystal throughout our organization. Our ERP system serves up Crystal Reports for both analytical and operational reporting. We store our Crystal Reports in an SAP Business Objects repository which is called via Open Document. Users generally aren't savvy enough to generate their own Crystal Reports content, but consume it on a daily basis.
Fabio da Silva | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I work with educational institutions across the country and Crystal Reports is a tool that enables me to deliver relevant information to my partners as well as important financial data through simple visualization charts and reports, facilitating the decision-making process of managers and directors. For me, Crystal Reports is important because it is an easy tool to create reports to monitor indicators of each department in companies.
Ken Hamady | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a one man shop and I use Crystal Reports to manage many areas of my business.
I have reports that:
  • Track activity for new prospective customers
  • Analyze sales quantities and revenue over time
  • Highlight errors in data entry
  • Generate invoices
  • Track receivables
  • Provide historical analysis of products used for blog articles
  • Automate follow-up for newsletter subscribers
Andrey Perepelitsyn | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SAP Crystal Reports are used as a common business intelligence tool, to create various charts and dashboards across all departments and provides great visualized data for analytical staff. Different data sources supported by SAP Crystal reports allows implementation regardless of information systems used in a company, that makes life easier for BI tools development teams.
Charanya Rajagopalan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Basically the SAP Crystal Reports license was provided by the client side as far as my project was concerned. So the bank (client) uses Crystal Reports, across all its units, for its reporting needs. Although they use other reporting tools as well in some cases.

SAP Crystal Reports helped us in delivering highly formatted, quality reports that were based on an operational (transaction) database.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Crystal was being used across the entire company in order to pull reports for things like system usage, product enrollment, user loyalty, lead sources and annual revenue by product. It is a powerful tool for businesses of all sizes because it allows you to consolidate all of your data and pull reports for basically any metric you can think of. It was used primarily by our IT group to gauge system usage, but once our sales team became aware that we had implemented Crystal reports, they were anxious to have reports pulled to help with various lead gen activities as well.
Alicia Barevich, bCRE, bCEE | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Most departments use Crystal Reports in one way or another. Crystal Reports enables custom reports to be able to be pulled from the database, making formatting and custom calculations fairly easy. Our demands on complex reports are hefty, and Crystal Reports allows us to meet pretty much all of these complicated demands from departments across the organization.
Stephen Swanick | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Crystal Reports internally to aggregate large amounts of data into a few important outputs. The analysis we get from CR is hugely important to the service we provide to our clients. Without CR, we would be spending 10x or 20x the time getting crude data from Excel. CR helps make us efficient.
January 16, 2018

SAP Cryststal Report

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use SAP Crystal Reports on a daily basis to help automate company wide reporting. Combined with Logicity Pro, I can easily create a report, and automate it to be emailed to the required group. I can build it, set it up, and forget it. It saves countless hours of redoing the same reports over and over again every week, and users get them on time every time!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Crystal Reports is used to create custom reports for our inventory tracking system. All of the reports must be edited and maintained using SAP Crystal Reports.

Each custom report is used by one or more users at the company. SAP makes it very simple to create and maintain our customized reports for our inventory system.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We recently changed from an older accounting system to an ERP system to help us streamline our business processes and operations. We use Crystal Reports to customize the reports we need in the new system. We have been able to manipulate the reporting process to give us the information we need and to exclude any items which do not add value to the particular report. Furthermore, we have been able to enhance the aesthetic appearance of our outbound documents with our company logo and a visually appealing format.
Score 10 out of 10
Vetted Review
ResellerIncentivized
Crystal Training Source teaches, consults, and develops Crystal Server and Crystal Reports for various companies throughout the U.S. and Canada. We help potential/current users learn all of the functions and /or features within SAP Crystal Server to greatly improve data traffic and sharing within their organisation.

It addresses the issues experienced by inferior products not being able to share, distribute, and run needed reports (high volume) on a daily basis.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Crystal Reports is being used to provide reports to our entire organization. It is used to summarize data according to different business needs, including by department, geographic region, product type, or officer. Reports are scheduled to run automatically at different time periods, including: daily, weekly, monthly, quarterly, and yearly. Reports can also be kicked off manually, with some allowing parameters to be entered at the time they are run.
Score 10 out of 10
Vetted Review
ResellerIncentivized
Crystal Reports is used for management level reports, forms replication such as state insurance forms, and for check printing. It solves reporting issues across the departments served, especially when pixel perfect results is required. [It's] Not so hot on exporting data, more on this later I'm sure.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We build Crystal Reports that are used in a third party software to extract data via the GUI from our SQL database. The reports themselves are being managed by one department (me) but are accessed by the whole business. We use Crystal Reports to generate client forms.
Luca Campanelli | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have used and designed SAP Crystal Reports for some different companies. I have tried and used others report products too, but I think that this software is really good. With Crystal Reports I have created a lot of reports for different departments, (financial, IT, direction, sales), you need to study just a little bit before starting to use the product and to be completely autonomous, but in not too much time you can get excellent results.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Reports take a long time to run during the day. We would run the reports after hours to avoid any server issues. The search criteria is easily used and able to print and export data as needed from the reports. Today's industry cannot function without repository for reporting.
Joseph R. Sweeney | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Crystal was being used mainly by one department within my organization, that being the Online Brand Protection Department. It's a fantastic tool for report generation and data aggregation in that it is fully customizable and allows for various users and vendors to access the system to both feed and retrieve information. We needed something that would give us flexibility and also allow multiple users to access the data at the same time.
Christina Onolaja | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a healthcare organization, analytics is extremely important as well as data mining. Our electronic medical records and practice management solutions were lacking so we used Crystal Reports to fill the gaps. Crystal Reports is only used by me for design, but several of our staff use the report runner feature to just update parameters and run the reports. We are able to dig deep into practice performance by creating our own reports that pull in a much larger scale of data than what is allowed by our medical records system. We also can create detailed exports for patient mailings based on specific criteria requirements such as certain diagnosis codes in conjunction with billing procedure codes.
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