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SAP Customer Data Cloud Reviews

13 Ratings
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Score 8.2 out of 100

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Reviews (1-6 of 6)

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November 12, 2012

Gigya good at keeping up with 2nd-tier platforms.

Verified User
Score 7 out of 10
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Review Source

Performance

7
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
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SAP Customer Data Cloud Scorecard Summary

Likelihood to Recommend (13)
8.2
Likelihood to Renew (7)
8.4
Usability (6)
8.2
Availability (6)
8.4
Performance (6)
8.4
Support (7)
8.6
In-Person Training (1)
7.3
Online Training (6)
7.3
Implementation (6)
7.5

About SAP Customer Data Cloud

The SAP Customer Data Cloud (formerly Gigya) provides a Customer Identity Management (social login) Platform that businesses can use to identify their customers using both traditional and social registration, consolidate and manage cross-channel customer data, and customize user experiences through integrations with over 50 marketing and service applications. SAP acquired Gigya in 2017.
Categories:  Data Privacy Management,  Single Sign-On,  Social Login

SAP Customer Data Cloud Features

Has featureCustomized Social and Traditional Registration
Has featureCross-channel Data Aggregation and Storage
Has featureIntegrations with more than 50 Leading Marketing and Service Applications
Has featureAutomatic Data Privacy Compliance
Has featureAudience Insights, Segmentation and Reporting

SAP Customer Data Cloud Integrations

SAP Customer Data Cloud Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

SAP Customer Data Cloud Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android