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SAP Customer Data Cloud (formerly Gigya) Reviews

14 Ratings
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Score 8.4 out of 100

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Reviews (1-6 of 6)

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November 12, 2012

Gigya good at keeping up with 2nd-tier platforms.

Anonymous | TrustRadius Reviewer
Verified User
Score 7 out of 10
Vetted Review
Verified User
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Performance

7
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
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SAP Customer Data Cloud (formerly Gigya) Scorecard Summary

Likelihood to Recommend (14)
8.4
Likelihood to Renew (7)
8.4
Usability (6)
8.2
Availability (12)
8.4
Performance (12)
8.4
Support Rating (14)
8.6
In-Person Training (1)
7.3
Online Training (6)
7.3
Implementation Rating (12)
7.5

What is SAP Customer Data Cloud (formerly Gigya)?

SAP Customer Data Cloud (formerly Gigya) enables companies to be able to provide seamless engagements and to securely identify consumers across channels and devices. Users can build trust with businesses, partners, and customers by enabling them to manage consent and preferences throughout their relationship with the business. The vendor aims to help organizations deliver personalized digital experiences through first-party consent-based data that can be governed and orchestrated across the organization from a central platform to drive business value.
Categories:  Identity Management,  Social Login,  Customer Data

SAP Customer Data Cloud (formerly Gigya) Features

Has featureIdentify customers and deliver exceptional digital experiences that adapt to their behaviors seamlessly.
Has featureAccelerate time to market, simplify identity lifecycle management, and protect against risk.
Has featureBuild customer trust, enhance data governance, and protect your business.

SAP Customer Data Cloud (formerly Gigya) Screenshots

SAP Customer Data Cloud (formerly Gigya) Integrations

Dynamic Yield, Qubit, Reflektion, Algolia, CyberSource, Adyen, Worldpay, Stripe, Braintree, Avalara, BloomReach, Certona, Solr, Endeca, Empathy Broker, Twiggle, Syste visual search, EasyAsk, Wirecard, Paymetric, Optile, Paybright, Payeezy, Vertex, OpenText, CELUM, Tenovos, Mirakl, SAP products and solutions

SAP Customer Data Cloud (formerly Gigya) Competitors

OneTrust, Salesforce, ForgeRock

SAP Customer Data Cloud (formerly Gigya) Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

SAP Customer Data Cloud (formerly Gigya) Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

SAP Customer Data Cloud (formerly Gigya) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:SAP Customer Data Cloud supports data localization globally with global data centers in North America, EMEA, Russia, China, and Australia, as well as compliance with regional laws
Supported Languages: English, French, German, Italian, Spanish, Russian, Traditional Chinese, Simplified Chinese, Japanese, Korean, Brazilian Portuguese, Latin American Spanish