SAP Customer Data Cloud Reviews

13 Ratings
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Score 8.2 out of 100

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Reviews (1-7 of 7)

Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Support

10
We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Support

9
we've had a couple of issues where response time was not as fast as we expected. These were complicated issues, so it's perhaps not that surprising, but they were still a bit slow.
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Anonymous | TrustRadius Reviewer
November 12, 2012

APIs are amazing!

Score 10 out of 10
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Support

10
Fantastic support team. Very proactive. Not only do they answer questions in a timely manner, but they proactively show us whats coming in next releases. I can also share what I would like to see. They are very honest about what they can do, and what is not likely to be on the roadmap.
I never get any push-back from them about the hours of support. They are always willing to help.
They are also great about suggesting best practices that we might not have thought about. In other words, "Have you thought about doing it this way...".
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Anonymous | TrustRadius Reviewer
December 07, 2012

Highly effective.

Score 10 out of 10
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Support

10
Customer support is outstanding. The support team is highly responsive and helpful They often go beyond a specific problem to demonstrate how we can use the product more effectively.
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About SAP Customer Data Cloud

The SAP Customer Data Cloud (formerly Gigya) provides a Customer Identity Management (social login) Platform that businesses can use to identify their customers using both traditional and social registration, consolidate and manage cross-channel customer data, and customize user experiences through integrations with over 50 marketing and service applications. SAP acquired Gigya in 2017.

SAP Customer Data Cloud Features

Has featureCustomized Social and Traditional Registration
Has featureCross-channel Data Aggregation and Storage
Has featureIntegrations with more than 50 Leading Marketing and Service Applications
Has featureAutomatic Data Privacy Compliance
Has featureAudience Insights, Segmentation and Reporting

SAP Customer Data Cloud Integrations

SAP Customer Data Cloud Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

SAP Customer Data Cloud Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android