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SAP S/4HANA Cloud

SAP S/4HANA Cloud

Overview

What is SAP S/4HANA Cloud?

SAP S/4HANA Cloud is a modular cloud ERP software designed for every business need – powered by AI and analytics. SAP S/4HANA Cloud enables users to run mission-critical operations in real time from anywhere, introduce new business models in an…

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Recent Reviews

SAP S/4HANA Cloud

8 out of 10
April 10, 2024
As the Inventory Controller for my organization, I use SAP S/4HANA Cloud on my day-to-day operations such as creating materials, running …
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SAP S/4HANA Cloud Review

8 out of 10
March 22, 2024
Incentivized
We are starting to use the SAP S/4HANA Cloud and also using the BTP products. We are working on RTI and GTS solution right now. These …
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SAP S/4HANA Cloud Review

10 out of 10
March 22, 2024
Incentivized
SAP S/4HANA Cloud is very suitable for our oranization. because it's simple, but powerful tool to manage company. and also It's quite good …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 19 features
  • Accounts payable (415)
    8.1
    81%
  • Role-based user permissions (411)
    8.0
    80%
  • Accounts receivable (397)
    8.0
    80%
  • Standard reports (416)
    7.6
    76%

Reviewer Pros & Cons

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Pricing

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SAP S/4HANA Cloud

Custom Pricing

On Premise
per month FUE users*

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.sap.com/products/s4hana…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Clean Core ERP Strategy: Accelerating the Adoption of Innovation

YouTube

Moving Toward a Green Ledger

YouTube

Cirque du Soleil Bounces Forward with SAP

YouTube

What is GROW with SAP? Three Questions to Jürgen Röhricht, Head of SAP S/4HANA Public Cloud MEE

YouTube

The RISE with SAP Journey

YouTube

SAP S/4HANA Cloud, Private Edition | Maximize Benefits, Minimize Disruption

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.7
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.3
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.3
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.4
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

8.3
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

7.9
Avg 7.9

Order Management

The ability to process orders, and track them from quote to cash.

8
Avg 7.8
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Product Details

What is SAP S/4HANA Cloud?

SAP S/4HANA Cloud is a modular cloud ERP software designed for every business need – powered by AI and analytics. SAP S/4HANA Cloud enables users to run mission-critical operations in real time from anywhere, introduce new business models in an industry, and expand globally. It can be deployed either on premise, in the cloud, or in a hybrid combination for quicker time-to-value.

SAP S/4HANA Cloud Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable

Inventory Management Features

  • Supported: Inventory tracking
  • Supported: Automatic reordering
  • Supported: Location management

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Cost of goods sold

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Benefit plan administration
  • Supported: Direct deposit files

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: API for custom integration
  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail

SAP S/4HANA Cloud Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.

SAP S/4HANA Cloud Videos

Watch An overview of SAP S/4HANA Cloud, public edition and how it helps businesses grow.

Watch The GROW with SAP offering is designed to help users adopt cloud ERP with speed, predictability, and continuous innovation.

Watch SAP S/4HANA Cloud, private edition, is a tailored-to-fit cloud ERP that adapts to the organization’s unique transformation.

Watch RefrenceLIVE event featuring MOD Pizza discussing S/4HANA Public cloud, BTP and SuccessFactors.

Watch In a world that never stands still, standing apart from the competition is increasingly difficult. This video shows how SAP S/4HANA Cloud helps businesses in any industry keep pace and rise to the challenge.

Watch How bathroom specialist, RIHO, unified business processes and visibility group-wide by standardizing on SAP S/4HANA Cloud, public edition with the support of SAP partner, NTT. Now the business benefits from a complete picture of stock to inform manufacturing, and consistency across product data and pricing.

Watch How marine engine manufacturer, Yanmar Marine, has redesigned the company to adapt to a changing business environment with SAP S/4HANA Cloud, public edition. Now the business has the real-time visibility to accurately plan working capital, and has reduced financial close from 3 days to just half a day.

Watch Innotec, provider of innovative chemical products, implemented SAP S/4HANA Cloud, public edition to respond better to distributors and customers and set the foundation for growth.

Watch How Neolync is set to redefine the manufacture of electronic products by unifying its international operations with SAP. S/4HANA Cloud, private edition simplifies and automates business processes, allowing the company to focus on its core business, innovation while increasing its global reach.

Watch How Unipart is leveraging RISE with SAP to modernise its own IT and change its current business model. Combining its deep logistics expertise with the experience of implementing RISE with SAP to help it's customers accomplish digital transformation.

SAP S/4HANA Cloud Competitors

SAP S/4HANA Cloud Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesWorldwide
Supported LanguagesMost languages

Frequently Asked Questions

SAP S/4HANA Cloud starts at $0.

Oracle E-Business Suite and NetSuite ERP are common alternatives for SAP S/4HANA Cloud.

Reviewers rate Single sign-on capability and Order entry highest, with a score of 8.5.

The most common users of SAP S/4HANA Cloud are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1320)

Attribute Ratings

Reviews

(1-25 of 75)
Companies can't remove reviews or game the system. Here's why
May 19, 2023

ERP

Score 8 out of 10
Vetted Review
Verified User
Incentivized
there seem to be a lot of people who are put in these positions that dont have the experience with ECC - which is still be used quite extensively. Maybe SAP should have had a better roadmap/cheaper way to move to the cloud to ensure their customers stay with them for the long term.
Score 9 out of 10
Vetted Review
Verified User
SAP ERP provides 24 x 7 support for its production envirtonment. Raise an OSS ticket and you will get someone on board to fix your issues.
November 30, 2022

ERP COMPANY

Score 8 out of 10
Vetted Review
Verified User
The support is totally effective, they are 24 hours a day, very attentive to the problems we have and they help us in detail on how to solve it.
Sudhakar Jha | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Support is essential mainly due to new enhancements. Also, there are different landscapes under which the current ERP system is running, so migration needs a very close hand holding.
Score 10 out of 10
Vetted Review
Verified User
Best software available in the market and running as a market leader form past so many years and can be easily customized and easily accessible from anywhere as well. Cloud facility and other options like integration features are the best option in the ERP. Can work easily with the client requirment.
Roberto Polo Acosta | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our implementation, SAP is our direct support for infrastructure, security, backups, basis and functional issues in the Finance module. We have counted on the best disposition of the SAP team to solve urgent requirements, and they have worked extended hours to solve our problems. We were not sure about hiring the functional support, but we have needed it and they have solved more than one urgent issue, for example in year-end closing and legal requirements.
Score 8 out of 10
Vetted Review
Verified User
SAP S/4HANA Cloud along with other SAP modules has always provided us with optimum customer support wherein the support team is extremely skilled and helpful. Initially we had faced issues with integration and setting up the platform but with quick assistance from the support team, we were able to tackle the issues quickly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The support is generally very good, SAP takes care of the customers. However, if some edge cases appear (e.g. source code errors in the SAP standard code) it takes a significant amount of time to clarify and correct the solution (via Notes). In business critical cases this can become a high-risk topic.
ANZARUL ISLAM | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Their customer support is good, but not great. Could be because of the large customer base. I hope they add more people on their customer service team, so that they can provide faster solutions. It's definitely not a deal breaker, but the faster the better. So, why not. I didn't have any major problem so far though. And, the minor problems I had was solved pretty fast, most of the time.
Score 9 out of 10
Vetted Review
Verified User
The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.
February 01, 2022

SAP for Life

Score 8 out of 10
Vetted Review
Verified User
Incentivized
There is great support from the SAP ERP with good customer ratings and service towards their customer. SAP ERP has regular updates which make it compatible with other software applications that can be integrated with Services Applications and products in the data processing. The consistent support from SAP ERP in terms of any difficulty or issue detected is commendable.
Mishka Panwar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
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