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Litmos

Litmos
Formerly SAP Litmos

Overview

What is Litmos?

Litmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.

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Recent Reviews

User Friendly

8 out of 10
July 22, 2023
Incentivized
We use Litmos as our LMS. All of our internal learnings are uploaded, stored, and taken by learners. It is also used to track compliance …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Progress tracking & certifications (100)
    8.6
    86%
  • Learning administration (97)
    8.5
    85%
  • Learning reporting & analytics (98)
    8.4
    84%
  • Course catalog or library (96)
    8.3
    83%

Reviewer Pros & Cons

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Video Reviews

1 video

User Review: SAP Litmos' Lay Out is a Clear Showcase of Analytics & Progess
03:27
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Pricing

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What is Litmos?

Litmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.litmos.com/litmos…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Features

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

8.1
Avg 8.2
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Product Details

What is Litmos?

Litmos develops eLearning solutions for companies. Operating in the market since 2007, Litmos offers an LMS and a comprehensive learning content library. Companies can use Litmos to create, curate, and connect learning content to employees, customers, and partners.

Acquired by CallidusCloud in 2011, then by SAP in 2018, and by Francisco Partners in 2022, Litmos continues to innovate learning technology, and boasts users among more than 30 million people in 150 countries, across 35 languages.

Litmos Features

Learning Management Features

  • Supported: Course authoring
  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Learning content
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Assessments
  • Supported: In-person learning
  • Supported: Micro-learning
  • Supported: Video learning
  • Supported: eCommerce
  • Supported: AICC-compliant
  • Supported: SCORM-compliant
  • Supported: Tin Can (xAPI) compliant
  • Supported: Social learning
  • Supported: Gamification
  • Supported: GDPR Compliant Learning
  • Supported: Single Sign On (SSO) Enabled Learning

Additional Features

  • Supported: Quick deployment and simple integration
  • Supported: Fast, automated user onboarding
  • Supported: Built-in Content Authoring Tool
  • Supported: Limitless global scalability
  • Supported: Off-the-shelf content library
  • Supported: Industry-leading security

Litmos Screenshots

Screenshot of Screenshot of Screenshot of

Litmos Integrations

Litmos Competitors

Litmos Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesNorth America, Europe, Australia and Oceania, Asia, Central America, South America, Middle-East, and Africa
Supported LanguagesArabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English (United States), Finnish, French (Canada), French (France), German (Germany), Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Portuguese (Brazil), Romanian, Russian, Slovak, Spanish (Mexico), Spanish (Spain), Swedish, Telugu, Turkish, Vietnamese, Burmese (Myanmar), Thai, Filipino, Kiswahili, English(United Kingdom), Welsh

Frequently Asked Questions

Litmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.

Docebo Learning Platform, Absorb LMS, and Seismic Learning are common alternatives for Litmos.

Reviewers rate Progress tracking & certifications highest, with a score of 8.6.

The most common users of Litmos are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(200)

Attribute Ratings

Reviews

(1-25 of 77)
Companies can't remove reviews or game the system. Here's why
December 15, 2023

Honest Review

Christy Curry | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Store computer based trainings, registration for online courses, reporting.
  • user friendly navigation
  • ability to customize
  • High turnover of support roles in the past
  • low level of customer support in the past
We like Litmos and have had a good experience with it. In the past, we had a couple of issues with customer support or availability when we needed it. We'd also like to see more proactive communication, hoping that improves with the recent position.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Litmos is the linchpin of our educational ecosystem, supporting the creation, delivery, and accessibility of courses for both our employees and the broader public. It's a versatile platform that helps our organization meet its educational goals efficiently and effectively.
  • Its simple to create courses on Litmos.
  • Easy to use interface for learners.
  • Good costumer support.
  • I wish the videos were not that easy to be downloaded by the learners.
  • Litmos can work on the dashboard for showing all the courses. Sometimes we get the complain that people do not see all their courses and they should switch between tabs.
  • Litmos can improve the peoples management features with more freedom to the account admins to manage accounts.
Litmos LMS has been an invaluable asset for our organization's educational initiatives, catering to both our employees and the wider public. Its user-friendly and straightforward interface has made it accessible to a diverse user base, simplifying course navigation and enhancing engagement. Litmos has streamlined our course development process, empowering us to create customized content efficiently, with multimedia integration and seamless assessment tools. Its flexibility has ensured that our educational resources are accessible to all audiences, offering tailored courses to meet unique needs. Notably, Litmos's responsive customer support has been a standout feature, promptly addressing any queries or concerns. Overall, Litmos's impact on our workforce and our commitment to lifelong learning has been substantial, making it the ideal partner for our educational endeavors. We anticipate continued growth and success with Litmos as our trusted educational platform.
September 22, 2023

We are big fans of Litmos!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Litmos as the main training platform for all our onboarding, soft skills and job skill training. We also utilize it for compliance training for all full-time employees. Litmos allows us to manage that all in one place and automate a lot of the training through our integration with our HRIS.
  • Litmos provides an excellent course library
  • Litmos makes it easy to automate user creation and assignments
  • Litmos has an incredible team of technical support always available for questions
  • Litmos could improve by allowing for managers to be able to see downline in their reporting heirarchy instead of just their direct reports
  • Litmos could improve with a better way to search their content library with key words
I would recommend Litmos because it has greatly improved the organization, structure and roll out of all our company wide training. It is extremely user friendly and our users enjoy the experience.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Litmos is our Learning Management System. We use it in several different ways: create content within Litmos, use Litmos content, publish our own content and publish a 3rd party's content. This gives us a wide variety of applications and usage throughout our organization, from Compliance to soft skills to technical training.
  • Easy to publish your own content into Litmos
  • Managing our internal users is quick and efficient
  • They have good support and training
  • The reporting function is not intuitive and makes it a little difficult to get data
  • We have repeat courses year over year, but they can't be reused so we have to republish with different titles.
If you want an easy and mostly efficient LMS, Litmos is a great one. It lacks some of the more creative functions that other LMS providers can offer, but the price tag is much better for Litmos!
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Litmos is used as a primary learning management system to provide online learning to team members. This includes all support functions, operations and sales teams. The content is primarily safety and compliance training but over time we have also increased on-demand personal development content. With onboarding occurring often it's important that some content be available on-demand and easily accessible via computer or phone. Further, we need to have compliance for annual training requirements and Litmos offers that as well.
  • Easy to copy, mirror or link courses depending on how the content should be connected between different use cases.
  • Content authoring tool allows for nice content without too much trouble.
  • Support success team is accessible and supportive.
  • Account manager turnover creates trouble establishing strong and supportive relationships. The account managers are not technical support either.
  • Technologically not intuitive. It takes months of time and practice to effectively administer content.
  • No way to present material classroom style for larger training sessions.
Litmos is great for sales team members and people who use computers often. Litmos is not good for manufacturing team members who do not use computers often or have easy access to emails. The platform offers good content authoring but getting used to the system can take a great amount of time. If a resource is not fully dedicated it is hard to be successful. Reporting is very old and there are no easy view access charts that can help provide support for reviewing content and completions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We host our custom content on Litmos and sell this content in various ways. Learning Paths are used to group courses together and allow access to our content for a year to our subscribers. Non-subscribers are assigned individual courses that have a shorter expiration date. Our customers love how easy it is to use the LMS. In my opinion, from a management perspective, there is work to be done in the reporting.
  • Hardly ever down
  • No scorming issues
  • Excellent response time to our questions
  • In my experience, reporting is a problem, especially if courses are assigned to an individual, but the individual is assigned to a team. In my experience, the team lead cannot generate a team quick report and see all the courses assigned on the individual level.
  • Allowing the expiration date of a LP to be changed via a team
  • Many of the parameters, like expiration date, emails are on the course level. It would be nice if these features were on the people level.
Litmos works well for the individual purchaser. This person purchases a course. The expiration date is by the course. In my experience, we are not able to assign courses via a team which affects the reporting for the team leads.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use the Litmos training library for soft skills training, we also use Litmos to schedule Live training events, and to house our internally created training.
  • Tracks course completion
  • Our current rep, Hillary Suriel has been a great resource for us
  • Easier reporting engine
  • Better ADP API/Integrations - we have had a problem with ours since day 1
  • The onboarding process for new admins to be more streamlined with mentors, agendas created and following a certain plan. We do not feel like we were set up for success and only had major issues when setting up our current LMS (Dec 2022-Apr 2023)
LItmos is well suited for smaller companies (under 1k employees), and allows us to choose packages based on our employee count.

It has been a struggle every step of the way to get our system up and running, and we are often having to do manual input and tracking because the ADP connector has had issues from the beginning. Putting in Litmos support tickets has not been particularly helpful in this area.
David Augenblick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Neighborhood Sun utilizes Litmos as our sole LMS solution in our small business environment. (We are a Community Solar company with less that 50 FTE employees) We primarily utilize the solution to be leverage for general skill development, and skill gap reduction, within our overall semi-annual review process. We only officially launched two months ago, but we have started to successfully benefit from access to the platform and the robust library of over 2,500+ pieces of learning content, and how we are weaving that access into our current semi-annual review process. Employees are starting to get jazzed up about seeing how the company has invested in their growth and development via Litmos. We anticipate having some data-driven reporting and correlations to efficiencies and production gain after our first quarter or two of using the solution. So far, the results have been impressive and the adoption rate is coming along as anticipated/planned for. We hope to ultimately utilize the solutions with our external partners and customers as well. We got introduced to Litmos LMS via our HRIS, BamooHR, during one of their Partner/integration events, and I'm glad we did. Our account executive was very thorough during our demo and decision process. Since this is our company's first LMS solution, she took the necessary time to really educate us on the capabilities and implementation process. Overall, a very intuitive and clean implementation process. We are pleased with our investment and the ROI thus far!
  • Over 2,500 unique learning content / classes available off the shelf
  • Intuitive user experience
  • Integration with our HRIS
  • Gamification available
  • Access to our external partners and customers
  • Perhaps a bit more clarity, after implementation, on the types / channels for support
  • Maybe a bit more guidance from our account executive, on a bit of "road map" for new users, and their 1-3 month checklists etc. etc.
  • Clearly identifying the expected turnaround times for support issues
I think Litmos, understandably, has great content for bigger businesses and multi-national type organizations. It also seems to have excellent content for more typical business cases, but perhaps less so for things like our Technology team, and areas that require pretty specific technical skills. I think it likely is a wonderful resource for various compliance requirements, and I look forward to digging in further with those - from the HR perspective.
July 22, 2023

User Friendly

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Litmos as our LMS. All of our internal learnings are uploaded, stored, and taken by learners. It is also used to track compliance and learner progress. This makes it easier to roll out new learning content and track who has taken it. It also helps with engagement with the gamification features.
  • User Friendly - it easy to use as the account owner and the learner.
  • Litmos Dojo - the trainings in there are very helpful.
  • Customizable - you can add your own features/logo/etc.
  • Course Creation Tool - it isn't up to par with other course creation tools.
Litmos is a great option for any company that needs an LMS. It is easy to set up and use. It is also customizable which is a great feature and makes it more personable for your company. The gamification features are fun to use to engage learners. There are many integrations/features available to make it suit your needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Litmos content improves our agility to move with the fast-paced economy/workplace. Staying up to date on compliance and offering more education around ED&I has fast-tracked what we can offer the business, enabling our in-house design to focus on the truly unique to us content. This enables us to spend time on bespoke content that fully supports the unique areas of our business. The LMS is heavily customisable and ensures we can create a personalised learner experience for our regions and brands.
  • HTML, CSS and JavaScript customisation - make it look and function how you want
  • Compliance learning and annual retakes
  • Administration of learners, teams and managers
  • Basic UI. If you don't have the ability to customise, I feel this is an area that could be improved.
  • Automatically add managers to notifications (not just escalations). I'd like to tell managers about the good stuff, not just the bad.
  • Reporting dashboards are currently quite basic so we're building a PowerApp to create more transparency across the business. It would be much better if this was in the Litmos app instead.
The custom coding options make Litmos a highly desirable LMS for anyone who knows or is willing to learn CSS/JS. Combined with the standard features, you can create a compelling learning experience.

Themes to get people started would be a great idea e.g. light mode vs dark mode, different colours etc... The vanilla LMS could do with a UI makeover - global search from homepage, dynamic dashboards...
Mark Volz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the platform to provide online training to medical doctors across the US in the placement of our medical device the IB-Stim. We were having to fly our trainer across the country multiple times a month and utilizing Litmos as an online training course platform has eliminated that almost entirely.
  • Easy to set up
  • Easy how to documentation
  • Communicate with customers
Great for a quick deployable solution when looking providing online training or content to users. It’s easy of use is unmatched and you can be up and going in just a few hours with your first course! This has saved us time and money and would absolutely recommend to anyone considering.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Litmos is used to deliver over 90% of our training content to approximately 500 employees on a daily basis.
  • Deliver training content
  • Allow custom assignments. For example, assign a training to team but exclude specific individuals as needed.
  • Have trainings display on the dashboard in order of assignment instead of alphabetically.
  • Add a tab specifically for compliance courses
  • Make all reporting default to active users, requiring action for information on inactive users.
In my opinion, Litmos is not a best fit for organizations that require customization on a regular basis.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Litmos to educate scientists on specific processes and technologies that we develop. We also use it for certification of service technicians who service the scientific equipment we manufacture. Litmos helps us address the need to have a system that is globally accessible as we have employees and vendors worldwide. It also helps us create and deliver content rapidly to get out to our learners.
  • Learner/Learner Record management
  • Assembling Modules, Courses, Learning Paths, and Collections
  • Most reporting in the custom Reporting Engine
  • Custom Roles is desperately needed--this is a critical function for our organization
  • More options in some of the advanced reporting (which Teams Learners are on instead of # of Teams they're on)
  • Better change management/change logs to document which specific features/items/flaws/bugs were fixed/changed/deprecated
Litmos is well suited to serve up content and assessments for organizations that want to expose their employees/learners to educational courses, either at-will or by mandatory assignment, that may or may not result in documented certification. The platform also provides for a built-in hierarchy that works somewhat as a firewall to help segregate content if you're using a separate instance of the software for external vendors or distributors.

Litmos is a participation-based educational platform, not to be confused with a product knowledge/product info app and as such, the platform requires a great deal more management and organization than inputting data for quick knowledge bites on a product. Additionally, Litmos is not comparable to AI, which is an apples-to-goats comparison. They serve two entirely different functions in their current state.

Litmos is less suited for organizations who have strong requirements for a larger number of custom roles working in the platform. The available roles are cookie-cutter roles that don't always fit our needs which means a choice between security/data integrity compromise in some cases, or disallowing individuals certain access rights because they come with the cookie cutter role.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Litmos is a really great system that we use to roll out all kinds of training across our organisation. There are so many different functions that we use often such as gamification, ILT, reporting, customizable dashboards, user interface is very simple and easy to use, ease of creating and sending out courses, reminders, presenting and housing our own content, flexible for users to use on their own phone devices or on the computer and many more benefits that help us to keep track of our employees learning and personal development.
  • Reporting
  • Hosting / Creating Content
  • Large variety of course topics that are shared
  • Monitoring / Tracking functions
  • User interface
  • Costs
  • Creating specific reports can be harder to do
We had trouble with employees not completing their compulsory training such as health and safety, GDPR, etc. So we used the escalations function which automatically sends out notifications to the employees, then to their manager, and then to the topic sponsor which has meant that our compliance rates are now up in the 90% area which has improved across all compliance training.
Andrea Velasquez, PhD | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Litmos provides a way for us to share our deliverables with the users we support. The platform helps us scale our offerings and make them accessible to people who need to learn financial management at the time they need it and the topic they need. It's a good platform to use and we have found ways to make it 508 compliant.
  • 508
  • easy to manage
  • easy to create reports
  • when courses are updated, it's tricky to know if you are seeing the new version or the old one
  • the help and support has been confusing
Litmos does great for adding courses and sharing files. It doesn't really provide a way to let people download zipped storyline files, though all other files can be downloaded. It's a great platform, does great with rewards and letting people see what they have completed. We have created a userguide for internal use because it's not always an intuitive user experience so it's good to create a userguide for users to review how to download items, what the icons mean, and where to go for certificates, etc.
Ian Drummond | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to host learning and onboarding content — courses/learning paths and live trainings (ILTs) — for customers and employees. We use it to leverage the time and expertise of our subject matter experts and trainers to scale up our implementation and support resources. We are able to set up teams for all of our customers and then their own team leaders manage users, course assignments, and reporting.
  • Team creation and management
  • Course creation and simple interactive content creation
  • Course assignment and libraries
  • No easy method for posting recordings of live training sessions
  • Searching is rough — often exact titles are needed
  • Limited options for displaying course information to learners
  • Limited surveying ability across all courses or live trainings
  • 30-day limit in a lot of reports
Litmos is great for a scalable training/onboarding/learning platform for customers and employees. It's probably overkill for a small number of users. It's well suited for a combination of courses and live sessions and can be a "go to" resource.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Litmos is one of the best learning management system for your company to enhance skill development and manage your courses for the staff and uses to enboard. Litmos is useful in training our staff for new skills and s certain profession need to be known to them. From management.
  • Reporting and tracking of courses
  • Customization of the tool to fit any need of a company
  • Mobile learning functionality working in courses.
  • Training onboarding and course management
  • The cost of this tool may be Abit higher for even small firms to afford
  • The response time for support staff of litmos is a it slow and unconvincing
I found litmis to be very suitable in any company field where training may be necessary especially in marketing and sales department, IT field where new technology is discussed, account for net financing technology etc.
The advantage of this tool it can be customized to fit any company needs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Litmis has been in our company for more than an year now and it's has helped us to solve various challenges within.
Firstly we have used litmos as major tool to train our staff and onboard new courses for skill development for our staff to enhanced productivity and this has worked marvelously.
As staff are concerned, they have used this tool majorly me included to check the progress and track report of their certification and enrolled courses.
  • Customization and branding to fit every business need is capable
  • Mobile and cloud learning functionality at any place or at any time.
  • Training resources addation by admin and resource access by learners is nefficient and effeftive
  • The availability of badges and reward after completion of the course.
  • Response time of the customer support sometime takes alot time
  • Cost is a hinderance to usage of this tool
Litmos is very suitable in areas where training can be used like cooporstr training, technology and IT training. In our company we have used this tool in IT training where we have trained our fellow staff on cyber security fields.
Also I see this tool to be prospective in field of sales and marketing where staff can know various marketing strategies through proper training.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Litmos helped us set up an Online Learning & Training Platform for our employees who are spread across multiple offices around Texas.

Using Litmos, we conducted Online Learning Programs for all employees & this tool helped our Organization track progress made by each department via Reports. These trainings directly helped our business to offer better customer experience which resulted in increase Sales & a solid ROI for our dollar amount spent on purchasing Litmos.
  • Online Learning Platform
  • Quizzes
  • Reporting
  • Ease of use & Better UI
  • Simpler Reporting
  • Price
Litmos is well suited for medium sized organizations to setup a Online Training & Learning platform for their employees who can access this tool just with a stable internet connection

Litmos can improve on: having a simple UI & ability to customize deeper with more interactive quizzes
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a trade association providing education and training options to our members through the Litmos LMS. Over 600 businesses use courses through their membership to our association.
  • The user interface is very easy for the end user to understand what is available to them
  • "Tokens" allowing different team to have different courses available and different access based on the team member's role.
  • Ease of creating course content without the LMS. We have intentionally built all of our courses within the software. With the provided testing options we are able to provide in depth training value
  • "Reseting Seats" the pricing structure allows us to month rotate new team members into the program allowing us to serve a larger number of people at a lower commitment of users on a monthly basis.
  • Even with the purchase of Litmos by SAP (then the eventual spin-off to being independent again), although functional they still lack truly powerful reporting and data extraction.
Litmos serve many options and are truly the leader in this space. The pricing options give way to a multitude of use options. Whether a large company for all internal training or for someone like us using it to provide training options to hundreds of member business.

Front end or backend the ease of use and flexibility of the software lends itself to traditional and non-tradition uses.
February 08, 2023

Litmos Lights Up Learning

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Litmos at my company for training of new employees as well as sensitizing the staff on IT security issues like phishing. It provides a comprehensive solution for creating, delivering, and managing online training programs for employees and clients. Litmos has a user-friendly Interface and can track the progress of each learner at all times.
  • Full encryption for secure company information
  • Real-time monitoring of trainees progress.
  • Flexibility and Simplicity
  • Customization
  • Limited integration options
  • Cost
The platform provides dashboards and reports for executives to monitor employee progress. Despite some limitations like limited integration capabilities and support, I think that Litmos is a great LMS due to its ease of use, automation capabilities, and analytics tools. It also incentivizes our employees by tracking and rewarding their learning progress.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
This is out Learning Management System to train new hires on compliance courses and also use it for specific focused training for things such as phlebotomy, medical assistants, etc. There are compliance courses thru SAP Litmos that are done In Person during onboarding but there is no way to incorporate them as inperson class that shows them as complete. Each one has to be individually marked as complete. If there is a solution, there really is no one to ask as their support is not helpful to our needs. Rather than have a conversation it is all thru a ticket and they often direct you to their videos or material which doesn't help work out a solution. We were two months into setting up the LMS for the company, and I was still learning the program with the assistance of the sales person. Their reorganization changed all support to online or their videos and written material which is extremely difficult when you are setting up a brand new program. Every question still has to be sent thru support since there are no actual people to talk to. Their support pages are the most confusing and frustrating help tickets I have ever dealt with. Even today, I got an email about new features and can not find the page that will list all of the new courses. Every support page has you choose among the numerous products--and SAP Litmos never seems to be listed or if it is, it has a different term for it. If I knew this when we invested the money to purchase Litmos, we would have gone to another LMS program.
  • Creating content is relatively easy
  • Support pages are much too complicated
  • Support page needs to be designed for one product, not every product
  • I would like a representative to whom I could ask simple questions without going thru support tickets
  • They eliminated our own onboarding person to help understand the program when we purchased it so I have to research every question I have--a real time waster
The content is very good and very diverse. That is what sold us on the program. However, support in incorporating this into our organization was dropped in their reorganization; thus, they get a 1 on recommendation. I had to teach myself everything--I did not have a Litmos partner to help me work with the aspects of the LMS and make it work for our company.
Sudhakar Jha | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Litmos is used as a learning management system. There are multiple use cases like HR training, onboarding training and other technical training. SAP Litmos is also helping to host our pre-recorded training videos and to create a learning path for role-based competency matrix. At an executive level it provides multiple dashboards and reports to track the progress of the employees learning. All the classroom training is tracked through VILT/ILT options.
  • Hosting of the courses/Content
  • Dashboard and reports to track the training process
  • Off the self pre-recorded training videos
  • Learning path creation and course asssignments
  • Notification and completion certificates
  • Assessment and exam creation
  • Dashboards can be further enhanced
  • High level of customization
  • Flat file data movement
SAP Litmos is best suited for the below scenarios: 1. HR trainings 2. IT/Security Compliance trainings 3. Sales and service staff trainings 4. Employee onboarding related trainings. It is less suited for cases where there is heavy customization needed and lots of performance metrics have to be integrated between HCM and LMS platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Litmos is one of our primary learning management tools we use in our organization. Several years ago we had issues with finding a product that offered an array of training and educational resources that we needed for our wide variety of employees. Litmos has reached this need and provides us with an amazing set of tools, and it incentivizes employees through tracking and rewards.
  • Comprehensive set of training tools
  • Offers a variety of training resources to meet the needs of our diverse workforce
  • Provides incentives for completion of training, including rewards and tracking
  • We have had some (rare) issues with employees' progress being lost as they complete training tasks
  • Customer service still needs work--hard to find dedicated user support
  • Technical resolution is not great--we've reported issues with no apparent response
When considering the positives and negatives, I think the positives outweigh the negatives. In particular, Litmos is well suited for organizations who are ready to outsource their employee training needs. It is also well suited for organizations with diverse employee groups. Litmos may be less appropriate for groups that are small enough to handle employee training in-house and don't need to expend resources from an outside vendor.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
One of the most comprehensive training management tools. We have used this tool to effectively manage the training requirements of our employees. This tool helped us in improving the skills and knowledge of our employees. This tool also helped us in effectively monitoring the performance of employees in different courses and training.
  • Customized dashboards to monitor employees performances
  • Ease of integration with existing SAP solutions
  • One of the best features is the option to assign training based on roles, interests, qualifications, departments, and many more criteria or combinations of these criteria.
  • Option to give SMS alerts for new training assignments
  • Unavailability of existing training material and templates
if you are a large organization bound by regulators to train employees on some specific tasks before performing them and also keep track the records of such training records, this is the best solution for you. It is less appropriate to use in small-scale industries due to the cost.
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