Skip to main content
TrustRadius
Litmos

Litmos
Formerly SAP Litmos

Overview

What is Litmos?

Litmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.

Read more
Recent Reviews

User Friendly

8 out of 10
July 22, 2023
Incentivized
We use Litmos as our LMS. All of our internal learnings are uploaded, stored, and taken by learners. It is also used to track compliance …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Progress tracking & certifications (100)
    8.6
    86%
  • Learning administration (97)
    8.5
    85%
  • Learning reporting & analytics (98)
    8.4
    84%
  • Course catalog or library (96)
    8.3
    83%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

User Review: SAP Litmos' Lay Out is a Clear Showcase of Analytics & Progess
03:27
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Litmos?

Litmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.litmos.com/litmos…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

19 people also want pricing

Alternatives Pricing

What is TalentLMS?

TalentLMS is an LMS that supports training success. Designed to get a “yes” from everyone, it’s where great teams, and companies, go to grow. TalentLMS is presented as fully customizable and easy to manage, so that teams embrace training while feeling right at home. It aims to make it easy to…

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Return to navigation

Features

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

8.1
Avg 8.2
Return to navigation

Product Details

What is Litmos?

Litmos develops eLearning solutions for companies. Operating in the market since 2007, Litmos offers an LMS and a comprehensive learning content library. Companies can use Litmos to create, curate, and connect learning content to employees, customers, and partners.

Acquired by CallidusCloud in 2011, then by SAP in 2018, and by Francisco Partners in 2022, Litmos continues to innovate learning technology, and boasts users among more than 30 million people in 150 countries, across 35 languages.

Litmos Features

Learning Management Features

  • Supported: Course authoring
  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Learning content
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Assessments
  • Supported: In-person learning
  • Supported: Micro-learning
  • Supported: Video learning
  • Supported: eCommerce
  • Supported: AICC-compliant
  • Supported: SCORM-compliant
  • Supported: Tin Can (xAPI) compliant
  • Supported: Social learning
  • Supported: Gamification
  • Supported: GDPR Compliant Learning
  • Supported: Single Sign On (SSO) Enabled Learning

Additional Features

  • Supported: Quick deployment and simple integration
  • Supported: Fast, automated user onboarding
  • Supported: Built-in Content Authoring Tool
  • Supported: Limitless global scalability
  • Supported: Off-the-shelf content library
  • Supported: Industry-leading security

Litmos Screenshots

Screenshot of Screenshot of Screenshot of

Litmos Integrations

Litmos Competitors

Litmos Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesNorth America, Europe, Australia and Oceania, Asia, Central America, South America, Middle-East, and Africa
Supported LanguagesArabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English (United States), Finnish, French (Canada), French (France), German (Germany), Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Portuguese (Brazil), Romanian, Russian, Slovak, Spanish (Mexico), Spanish (Spain), Swedish, Telugu, Turkish, Vietnamese, Burmese (Myanmar), Thai, Filipino, Kiswahili, English(United Kingdom), Welsh

Frequently Asked Questions

Litmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.

Docebo Learning Platform, Absorb LMS, and Seismic Learning are common alternatives for Litmos.

Reviewers rate Progress tracking & certifications highest, with a score of 8.6.

The most common users of Litmos are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(199)

Attribute Ratings

Reviews

(1-25 of 61)
Companies can't remove reviews or game the system. Here's why
September 22, 2023

We are big fans of Litmos!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Litmos as the main training platform for all our onboarding, soft skills and job skill training. We also utilize it for compliance training for all full-time employees. Litmos allows us to manage that all in one place and automate a lot of the training through our integration with our HRIS.
  • Litmos provides an excellent course library
  • Litmos makes it easy to automate user creation and assignments
  • Litmos has an incredible team of technical support always available for questions
  • Litmos could improve by allowing for managers to be able to see downline in their reporting heirarchy instead of just their direct reports
  • Litmos could improve with a better way to search their content library with key words
I would recommend Litmos because it has greatly improved the organization, structure and roll out of all our company wide training. It is extremely user friendly and our users enjoy the experience.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Litmos as a repository of all our internal workshops and training tools. Any time we host an L&D event, we upload the video into Litmos and attach any supplementary material (such as PDFs of decks or guides). Links to key internal trainings are added to onboarding calendars so all new hires know what specialized workshop they need to view in their first few weeks on the job.
  • Links are easy to copy and share
  • Quizzes allow for interactive components
  • Quick upload of videos to the platform
  • Better, simpler dashboard
  • Easier to search for company-owned trainings
  • More granular (and easy to pull) analytics
I lead my company's L&D team, and we create hundreds of proprietary trainings every year. Litmos is an easy hub to collect and assign these as the need arises. The platform is especially crucial to our onboarding needs. However, it'd be great if the site could connect to our company's Google suite for ease of assigning, as we depend on Google calendars to tout training events. Also, our decks and documents are created on Google and they change frequently, meaning that we have to create new PDFs to attach to a module when this happens.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Litmos is used as a primary learning management system to provide online learning to team members. This includes all support functions, operations and sales teams. The content is primarily safety and compliance training but over time we have also increased on-demand personal development content. With onboarding occurring often it's important that some content be available on-demand and easily accessible via computer or phone. Further, we need to have compliance for annual training requirements and Litmos offers that as well.
  • Easy to copy, mirror or link courses depending on how the content should be connected between different use cases.
  • Content authoring tool allows for nice content without too much trouble.
  • Support success team is accessible and supportive.
  • Account manager turnover creates trouble establishing strong and supportive relationships. The account managers are not technical support either.
  • Technologically not intuitive. It takes months of time and practice to effectively administer content.
  • No way to present material classroom style for larger training sessions.
Litmos is great for sales team members and people who use computers often. Litmos is not good for manufacturing team members who do not use computers often or have easy access to emails. The platform offers good content authoring but getting used to the system can take a great amount of time. If a resource is not fully dedicated it is hard to be successful. Reporting is very old and there are no easy view access charts that can help provide support for reviewing content and completions.
Megan Reiplinger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I joined TAIT to lead an enhanced focus on customer training efforts. I made the decision to purchase Litmos to be our customer-facing LMS platform, as TAIT didn't previously have either an external or internal LMS solution. Litmos serves three distinct purposes for us:
  1. Housing our growing library of home-grown training content
  2. Managing the sale and registration process for seats in our in-person classroom training sessions
  3. Content development of online curriculum, via the Litmos Content Author Tool
Litmos allows a very small Training team of 4 people to develop and house content, and manage instructor-led training for around 200 active learners per month globally.
  • The Content Author Tool is AMAZING. Team members with no formal learning and development training or background have been able to successfully build interactive and engaging eLearning courses without the need for an outside application (or a separate expensive license fee).
  • It is a very user-friendly LMS platform. The learning curve for users, and for administrators and/or eLearning developers/designers is low, in comparison to many other platforms.
  • There are so many valuable integrations within Litmos, from Shopify to Box to Zoom, and more. It allows us to leverage many of the applications our business already uses to develop and deliver training content.
  • I generally feel that any challenges I experience are due to the vast flexibility the platform has. My gut tells me that my minor issues are actually a result of certain functionality needing to be there to meet the needs of other customers, and it's not Litmos' fault that my specific workflow doesn't fit exactly into their functionality. It's a matter of me determining how I can update my workflow to fit the feature set.
I am currently using Litmos for customer training, but have also used Litmos with a previous organization to manage internal training. It's so diverse and multi-functional, it is well-suited for both purposes. And it's by far the most user-friendly LMS platform I have ever worked with in my 15 years in corporate Learning & Development. Simple to stand up, fairly easy to administer, with a number of options available to organize data, users, and coursework to best fit your business needs. If you are managing the challenges that come with a lean and mean L&D team, this is absolutely the best platform in the market. The ease of administration combined with the Content Author Tool allows someone with very little LMS or online content development background to successfully create, house and deliver online training to practically any number of learners. The Content Author Tool is, in my mind, likely what truly sets Litmos apart from its competitors. To be able to create engaging and interactive online content without the need for a third-party authoring tool license or training is a game changer.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use the Litmos training library for soft skills training, we also use Litmos to schedule Live training events, and to house our internally created training.
  • Tracks course completion
  • Our current rep, Hillary Suriel has been a great resource for us
  • Easier reporting engine
  • Better ADP API/Integrations - we have had a problem with ours since day 1
  • The onboarding process for new admins to be more streamlined with mentors, agendas created and following a certain plan. We do not feel like we were set up for success and only had major issues when setting up our current LMS (Dec 2022-Apr 2023)
LItmos is well suited for smaller companies (under 1k employees), and allows us to choose packages based on our employee count.

It has been a struggle every step of the way to get our system up and running, and we are often having to do manual input and tracking because the ADP connector has had issues from the beginning. Putting in Litmos support tickets has not been particularly helpful in this area.
David Augenblick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Neighborhood Sun utilizes Litmos as our sole LMS solution in our small business environment. (We are a Community Solar company with less that 50 FTE employees) We primarily utilize the solution to be leverage for general skill development, and skill gap reduction, within our overall semi-annual review process. We only officially launched two months ago, but we have started to successfully benefit from access to the platform and the robust library of over 2,500+ pieces of learning content, and how we are weaving that access into our current semi-annual review process. Employees are starting to get jazzed up about seeing how the company has invested in their growth and development via Litmos. We anticipate having some data-driven reporting and correlations to efficiencies and production gain after our first quarter or two of using the solution. So far, the results have been impressive and the adoption rate is coming along as anticipated/planned for. We hope to ultimately utilize the solutions with our external partners and customers as well. We got introduced to Litmos LMS via our HRIS, BamooHR, during one of their Partner/integration events, and I'm glad we did. Our account executive was very thorough during our demo and decision process. Since this is our company's first LMS solution, she took the necessary time to really educate us on the capabilities and implementation process. Overall, a very intuitive and clean implementation process. We are pleased with our investment and the ROI thus far!
  • Over 2,500 unique learning content / classes available off the shelf
  • Intuitive user experience
  • Integration with our HRIS
  • Gamification available
  • Access to our external partners and customers
  • Perhaps a bit more clarity, after implementation, on the types / channels for support
  • Maybe a bit more guidance from our account executive, on a bit of "road map" for new users, and their 1-3 month checklists etc. etc.
  • Clearly identifying the expected turnaround times for support issues
I think Litmos, understandably, has great content for bigger businesses and multi-national type organizations. It also seems to have excellent content for more typical business cases, but perhaps less so for things like our Technology team, and areas that require pretty specific technical skills. I think it likely is a wonderful resource for various compliance requirements, and I look forward to digging in further with those - from the HR perspective.
July 22, 2023

User Friendly

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Litmos as our LMS. All of our internal learnings are uploaded, stored, and taken by learners. It is also used to track compliance and learner progress. This makes it easier to roll out new learning content and track who has taken it. It also helps with engagement with the gamification features.
  • User Friendly - it easy to use as the account owner and the learner.
  • Litmos Dojo - the trainings in there are very helpful.
  • Customizable - you can add your own features/logo/etc.
  • Course Creation Tool - it isn't up to par with other course creation tools.
Litmos is a great option for any company that needs an LMS. It is easy to set up and use. It is also customizable which is a great feature and makes it more personable for your company. The gamification features are fun to use to engage learners. There are many integrations/features available to make it suit your needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Litmos content improves our agility to move with the fast-paced economy/workplace. Staying up to date on compliance and offering more education around ED&I has fast-tracked what we can offer the business, enabling our in-house design to focus on the truly unique to us content. This enables us to spend time on bespoke content that fully supports the unique areas of our business. The LMS is heavily customisable and ensures we can create a personalised learner experience for our regions and brands.
  • HTML, CSS and JavaScript customisation - make it look and function how you want
  • Compliance learning and annual retakes
  • Administration of learners, teams and managers
  • Basic UI. If you don't have the ability to customise, I feel this is an area that could be improved.
  • Automatically add managers to notifications (not just escalations). I'd like to tell managers about the good stuff, not just the bad.
  • Reporting dashboards are currently quite basic so we're building a PowerApp to create more transparency across the business. It would be much better if this was in the Litmos app instead.
The custom coding options make Litmos a highly desirable LMS for anyone who knows or is willing to learn CSS/JS. Combined with the standard features, you can create a compelling learning experience.

Themes to get people started would be a great idea e.g. light mode vs dark mode, different colours etc... The vanilla LMS could do with a UI makeover - global search from homepage, dynamic dashboards...
Mark Volz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the platform to provide online training to medical doctors across the US in the placement of our medical device the IB-Stim. We were having to fly our trainer across the country multiple times a month and utilizing Litmos as an online training course platform has eliminated that almost entirely.
  • Easy to set up
  • Easy how to documentation
  • Communicate with customers
Great for a quick deployable solution when looking providing online training or content to users. It’s easy of use is unmatched and you can be up and going in just a few hours with your first course! This has saved us time and money and would absolutely recommend to anyone considering.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Litmos to educate scientists on specific processes and technologies that we develop. We also use it for certification of service technicians who service the scientific equipment we manufacture. Litmos helps us address the need to have a system that is globally accessible as we have employees and vendors worldwide. It also helps us create and deliver content rapidly to get out to our learners.
  • Learner/Learner Record management
  • Assembling Modules, Courses, Learning Paths, and Collections
  • Most reporting in the custom Reporting Engine
  • Custom Roles is desperately needed--this is a critical function for our organization
  • More options in some of the advanced reporting (which Teams Learners are on instead of # of Teams they're on)
  • Better change management/change logs to document which specific features/items/flaws/bugs were fixed/changed/deprecated
Litmos is well suited to serve up content and assessments for organizations that want to expose their employees/learners to educational courses, either at-will or by mandatory assignment, that may or may not result in documented certification. The platform also provides for a built-in hierarchy that works somewhat as a firewall to help segregate content if you're using a separate instance of the software for external vendors or distributors.

Litmos is a participation-based educational platform, not to be confused with a product knowledge/product info app and as such, the platform requires a great deal more management and organization than inputting data for quick knowledge bites on a product. Additionally, Litmos is not comparable to AI, which is an apples-to-goats comparison. They serve two entirely different functions in their current state.

Litmos is less suited for organizations who have strong requirements for a larger number of custom roles working in the platform. The available roles are cookie-cutter roles that don't always fit our needs which means a choice between security/data integrity compromise in some cases, or disallowing individuals certain access rights because they come with the cookie cutter role.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Litmos is a really great system that we use to roll out all kinds of training across our organisation. There are so many different functions that we use often such as gamification, ILT, reporting, customizable dashboards, user interface is very simple and easy to use, ease of creating and sending out courses, reminders, presenting and housing our own content, flexible for users to use on their own phone devices or on the computer and many more benefits that help us to keep track of our employees learning and personal development.
  • Reporting
  • Hosting / Creating Content
  • Large variety of course topics that are shared
  • Monitoring / Tracking functions
  • User interface
  • Costs
  • Creating specific reports can be harder to do
We had trouble with employees not completing their compulsory training such as health and safety, GDPR, etc. So we used the escalations function which automatically sends out notifications to the employees, then to their manager, and then to the topic sponsor which has meant that our compliance rates are now up in the 90% area which has improved across all compliance training.
Andrea Velasquez, PhD | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Litmos provides a way for us to share our deliverables with the users we support. The platform helps us scale our offerings and make them accessible to people who need to learn financial management at the time they need it and the topic they need. It's a good platform to use and we have found ways to make it 508 compliant.
  • 508
  • easy to manage
  • easy to create reports
  • when courses are updated, it's tricky to know if you are seeing the new version or the old one
  • the help and support has been confusing
Litmos does great for adding courses and sharing files. It doesn't really provide a way to let people download zipped storyline files, though all other files can be downloaded. It's a great platform, does great with rewards and letting people see what they have completed. We have created a userguide for internal use because it's not always an intuitive user experience so it's good to create a userguide for users to review how to download items, what the icons mean, and where to go for certificates, etc.
Ian Drummond | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to host learning and onboarding content — courses/learning paths and live trainings (ILTs) — for customers and employees. We use it to leverage the time and expertise of our subject matter experts and trainers to scale up our implementation and support resources. We are able to set up teams for all of our customers and then their own team leaders manage users, course assignments, and reporting.
  • Team creation and management
  • Course creation and simple interactive content creation
  • Course assignment and libraries
  • No easy method for posting recordings of live training sessions
  • Searching is rough — often exact titles are needed
  • Limited options for displaying course information to learners
  • Limited surveying ability across all courses or live trainings
  • 30-day limit in a lot of reports
Litmos is great for a scalable training/onboarding/learning platform for customers and employees. It's probably overkill for a small number of users. It's well suited for a combination of courses and live sessions and can be a "go to" resource.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Litmos helped us set up an Online Learning & Training Platform for our employees who are spread across multiple offices around Texas.

Using Litmos, we conducted Online Learning Programs for all employees & this tool helped our Organization track progress made by each department via Reports. These trainings directly helped our business to offer better customer experience which resulted in increase Sales & a solid ROI for our dollar amount spent on purchasing Litmos.
  • Online Learning Platform
  • Quizzes
  • Reporting
  • Ease of use & Better UI
  • Simpler Reporting
  • Price
Litmos is well suited for medium sized organizations to setup a Online Training & Learning platform for their employees who can access this tool just with a stable internet connection

Litmos can improve on: having a simple UI & ability to customize deeper with more interactive quizzes
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Litmos is used in our organization to teach and equip our clients with marketing courses using the LMS. It has offered a platform where I can access all important features such as videos and API integrations. It has offered incredible experience when relating with learners by making it easier to organize web conferences, share information and even carry out tasks.
  • Always providing a platform when needed or even when on the go.
  • Fantastic User Interface and User Experience! Easy for both instructors and learners.
  • The team grouping feature was also a plus for our organization. Simple to handle tasks in teams.
  • Top-notch courses to choose from especially in the field of IT
  • Nothing
Litmos has been fundamental in bettering interactions between instructors and learners in our ourganization. Previously a lot of time was wasted in administering classes. By offering lots of courses related to IT we have been able to have more content to offer. Training has been made simple, fun and engaging!
March 03, 2023

Litmos? Yes, please!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Litmos as our LMS and upload our own content. It works well for us as our learners and customers find it easy to use.
  • Present content
  • Play our content
  • House our content
  • Many "add on" features cost extra
  • Support is often hit or miss
  • We experience issues with many of the updates
Well, I cannot speak for their own content as we use our own. But, as far as that is concerned it is very easy to use "right out of the box" and requires little set up. We have set ours up and re-set it more than once, which is tricky. My best advice is to thoroughly think through everything before you begin as the structure you adopt can be tricky to change.
February 08, 2023

Litmos Lights Up Learning

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Litmos at my company for training of new employees as well as sensitizing the staff on IT security issues like phishing. It provides a comprehensive solution for creating, delivering, and managing online training programs for employees and clients. Litmos has a user-friendly Interface and can track the progress of each learner at all times.
  • Full encryption for secure company information
  • Real-time monitoring of trainees progress.
  • Flexibility and Simplicity
  • Customization
  • Limited integration options
  • Cost
The platform provides dashboards and reports for executives to monitor employee progress. Despite some limitations like limited integration capabilities and support, I think that Litmos is a great LMS due to its ease of use, automation capabilities, and analytics tools. It also incentivizes our employees by tracking and rewarding their learning progress.
Billy Heany | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Litmos enables us to create a wholistic training and tracking solution, suitable for every employee top to bottom. The combination of off the shelf content as well as resources to improve our company-curated content is invaluable in providing new and re-used content. The best part is all of this available for employees to reference 24/7 on their own schedule (this is important as many of them work from home or around the world).
  • Pre-generated content related to compliance and management
  • Full encryption so our company secrets stay just that, a secret
  • Accessible around the clock as well as for those who speak different languages.
  • I'd like to see additional off-the-shelf content as it's a lot of work for teams to go in and produce high quality content
  • The initial setup stage can take quite a while and involves creating a lot of content
  • Pricing can be more than other companies
Litmos is a fantastic solution for growing businesses who are on their way to having a full training regimen without having everything produced already. They give great options for employees to reference things like compliance, legal, and typical HR best practices that you might find in any company - without the need to go and produce all of that in house. They really spent a lot of time figuring out how to best help different teams as everything can really easily be segmented out to best suit whoever is looking at it.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
This is out Learning Management System to train new hires on compliance courses and also use it for specific focused training for things such as phlebotomy, medical assistants, etc. There are compliance courses thru SAP Litmos that are done In Person during onboarding but there is no way to incorporate them as inperson class that shows them as complete. Each one has to be individually marked as complete. If there is a solution, there really is no one to ask as their support is not helpful to our needs. Rather than have a conversation it is all thru a ticket and they often direct you to their videos or material which doesn't help work out a solution. We were two months into setting up the LMS for the company, and I was still learning the program with the assistance of the sales person. Their reorganization changed all support to online or their videos and written material which is extremely difficult when you are setting up a brand new program. Every question still has to be sent thru support since there are no actual people to talk to. Their support pages are the most confusing and frustrating help tickets I have ever dealt with. Even today, I got an email about new features and can not find the page that will list all of the new courses. Every support page has you choose among the numerous products--and SAP Litmos never seems to be listed or if it is, it has a different term for it. If I knew this when we invested the money to purchase Litmos, we would have gone to another LMS program.
  • Creating content is relatively easy
  • Support pages are much too complicated
  • Support page needs to be designed for one product, not every product
  • I would like a representative to whom I could ask simple questions without going thru support tickets
  • They eliminated our own onboarding person to help understand the program when we purchased it so I have to research every question I have--a real time waster
The content is very good and very diverse. That is what sold us on the program. However, support in incorporating this into our organization was dropped in their reorganization; thus, they get a 1 on recommendation. I had to teach myself everything--I did not have a Litmos partner to help me work with the aspects of the LMS and make it work for our company.
Sudhakar Jha | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Litmos is used as a learning management system. There are multiple use cases like HR training, onboarding training and other technical training. SAP Litmos is also helping to host our pre-recorded training videos and to create a learning path for role-based competency matrix. At an executive level it provides multiple dashboards and reports to track the progress of the employees learning. All the classroom training is tracked through VILT/ILT options.
  • Hosting of the courses/Content
  • Dashboard and reports to track the training process
  • Off the self pre-recorded training videos
  • Learning path creation and course asssignments
  • Notification and completion certificates
  • Assessment and exam creation
  • Dashboards can be further enhanced
  • High level of customization
  • Flat file data movement
SAP Litmos is best suited for the below scenarios: 1. HR trainings 2. IT/Security Compliance trainings 3. Sales and service staff trainings 4. Employee onboarding related trainings. It is less suited for cases where there is heavy customization needed and lots of performance metrics have to be integrated between HCM and LMS platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Litmos is one of our primary learning management tools we use in our organization. Several years ago we had issues with finding a product that offered an array of training and educational resources that we needed for our wide variety of employees. Litmos has reached this need and provides us with an amazing set of tools, and it incentivizes employees through tracking and rewards.
  • Comprehensive set of training tools
  • Offers a variety of training resources to meet the needs of our diverse workforce
  • Provides incentives for completion of training, including rewards and tracking
  • We have had some (rare) issues with employees' progress being lost as they complete training tasks
  • Customer service still needs work--hard to find dedicated user support
  • Technical resolution is not great--we've reported issues with no apparent response
When considering the positives and negatives, I think the positives outweigh the negatives. In particular, Litmos is well suited for organizations who are ready to outsource their employee training needs. It is also well suited for organizations with diverse employee groups. Litmos may be less appropriate for groups that are small enough to handle employee training in-house and don't need to expend resources from an outside vendor.
Kerry Shields | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We needed a single source of truth for our learning records, a simple user experience with automated journeys and learning paths, configurable in-house, and allowing for a variety of learning experiences (online and in person). The solution had to be scalable, best practice, and affordable and act as an enabler of our learning and development strategy.
  • Simple content author tools.
  • Personalised emails and user experience for learners.
  • Custom branding/white lables
  • Ability to send reminder emails to people you want to sign up for a workshop/session.
  • Configuring timed release courses in the learning pathway is a bit clunky and hard to use with compliance courses.
Litmos is a great tool if you are developing and curating content in-house and team members need a simple tool to distribute, track and engage learners in an online platform. It works best if you've got a clear learning strategy that you can then align the tool with. Take the time to learn about the functionality and features of the system before you get started so that you have a general understanding of how you want to build modules, courses, learning paths, and collections, along with the use of the Teams, so to shape the experience learners have and use the automation functionality for assigning content based on the learners profile.
September 07, 2022

We love Lenny!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have two use cases for SAP Litmos.

We use it internally for approximately 500 users across the globe. We are primarily bilingual in our internal users (English and French). We had previously utilized Cornerstone as our LMS, and we did not have a good experience. Our primary use case for SAP Litmos was finding a system that was easy to use. 60% of our employees work in productio. They do not have computers or time to spend on them. We needed software that was sophisticated enough to release our L&D plan successfully but something very intuitive.

We plan to use it externally for approximately 500 users across the globe. This launch has been delayed due to internal planning, but we will release it to our distributors and sub-employees at the end of this year. We needed a system that was multi-lingual and allowed us to sell our own content to users as part of our business plan.

Overall, we needed a system that would allow for a 'virtual wall' between several groups of users.
  • Administrative functions - ease of use and ability to move across the system
  • SAP content (more specifically, the cartoon learning pack produced out of the UK)
  • SAP Litmos itself provides good customer service - the move to SAP did not lead to this
  • Hierarchy and team assignment rules
  • Course creation and upload
  • Integrations of with many different platforms we use
  • Lightheartedness - we love Lenny! We wish there was a way we could incorporate Lenny into our own learning offerings
  • Coming back from SAP, I'd like to see the ability to call in to resolve issues with technical support and a much easier ticketing system.
  • Platform - we need to hire a web developer every time we want to make changes to our system. It should be easier to make smaller custom changes, we have spent a lot of time reviewing custom coding documentation provided by SAP Litmos, but we don't have time for this. I want to see more widget functionality and the ability for admins to program the system themselves without an IT background, more specifically, CSS knowledge.
  • Evaluation questions - we use Articulate to build our custom content, and the ease of use for building evaluations is amazing. When we move over to using SAP Litmos to build evaluations directly into the course (not using the content author), we wish there was more functionality in ways we could test users.
  • Duplicate users - because of ADP (not SAP Litmos), the integration takes so long to bring new users over that we often have to input new users into the system manually, and then we end up with duplicate users once someone is added to our Payroll in ADP. This is entirely frustrating and a waste of time for admins who have to combine all onboarding records manually - this is a function I had on absorb 10 years ago.
  • Equivalent Courses - I wish there was a way to make this more clear to users. They are often confused and think they have to complete both, no matter how many times we explicitly tell them. This becomes even more challenging when we have users with different languages, and the first course they see is not in their native language, and they don't know what to do.
  • Allow for the ability to hide 'continue this learning path' as an admin function instead of it having to be coded. We can do this with 'continue this course' but not the learning path - we want to turn this off for all users; they often get frustrated with this.
  • While you push custom SAP content, and we have it, the reality is that we also offer a lot of external learning - including a lot of learning we pay for in terms of our benefit plans - there is nothing SAP Litmos can do to compete with this. I wish the system could be more friendly towards linking to external learning and tracking it. It doesn't look nice to have to click several times to get to our benefit partners' learning, and often confusing for the learner.
  • The integrations for live video conferencing don't exactly work well. The functionality often leads to frustration, and we've actually gone to entirely leading webinars outside of SAP Litmos due to ongoing technical issues for our users (we've used GoToWebinar, Zoom, and Teams).
It is well suited for companies with few admins and a lot of users in terms of ease of release in learning.

It is less appropriate when you want to highly customize your learning without having to pay a web designer a huge amount of money every time you want to make changes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We initially starting using SAP Litmos to provide our customized safety courses to our field employees spread out in 8 different states. Over the last 7 years, we have greatly expanded SAP Litmos and use it now for all our company training and development needs. SAP Litmos has everything you would need to provide, track and implement a corporate wide training program. We now use it for company wide digital forms, surveys, onboarding and development plans. The most important part is that both the user interface and the admin interface is very easy to navigate and understand which is very important. The platform is very flexible and can be molded to fit many different needs. You can purchase their content or build your own content and add it to the platform. I do not see us moving away from SAP Litmos anytime in the near future.
  • User friendly
  • Highly customizable
  • Good customer support
  • Mobile Platform Could Use Improvement for Managers
  • You have to pay extra for some features that should probably be included in standard rate
If you like to create your own content and have maximum flexibility and control this is a great platform. It is very user friendly for employees and managers at the PC level. It could use some improvement on the mobile level but does the good decently. The support and set up was straight forward and had very little hick ups. We have used it 7 years with little to no issues.
Mark Belliard Cheong | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It contains everything we need to organize our organization's learning. This tool is useful for assessing and certifying the performance of employees. It enhances the learning experience by speeding up the training process and displaying training materials on mobile devices. SAP Litmos is assisting the organization in saving time and money when it comes to teaching employees business rules and procedures.
  • SAP Litmos' video training resources are of exceptional quality.
  • Its ability to assign scores and marks to Litmos-created examinations makes it useful for evaluating staff learning.
  • The app may need to be updated from time to time to run smoothly, which can cause delays.
For the development, administration, and assignment of courses. As a corporate learning platform for staff, it is beneficial for our educational needs. Collaborate and ensure that everyone is up to date on corporate policies and regulations.
Return to navigation