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Litmos

Litmos
Formerly SAP Litmos

Overview

What is Litmos?

Litmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.

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Recent Reviews

User Friendly

8 out of 10
July 22, 2023
Incentivized
We use Litmos as our LMS. All of our internal learnings are uploaded, stored, and taken by learners. It is also used to track compliance …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Progress tracking & certifications (100)
    8.6
    86%
  • Learning administration (97)
    8.5
    85%
  • Learning reporting & analytics (98)
    8.4
    84%
  • Course catalog or library (96)
    8.3
    83%

Reviewer Pros & Cons

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Video Reviews

1 video

User Review: SAP Litmos' Lay Out is a Clear Showcase of Analytics & Progess
03:27
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Pricing

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What is Litmos?

Litmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.litmos.com/litmos…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Features

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

8.1
Avg 8.2
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Product Details

What is Litmos?

Litmos develops eLearning solutions for companies. Operating in the market since 2007, Litmos offers an LMS and a comprehensive learning content library. Companies can use Litmos to create, curate, and connect learning content to employees, customers, and partners.

Acquired by CallidusCloud in 2011, then by SAP in 2018, and by Francisco Partners in 2022, Litmos continues to innovate learning technology, and boasts users among more than 30 million people in 150 countries, across 35 languages.

Litmos Features

Learning Management Features

  • Supported: Course authoring
  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Learning content
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Assessments
  • Supported: In-person learning
  • Supported: Micro-learning
  • Supported: Video learning
  • Supported: eCommerce
  • Supported: AICC-compliant
  • Supported: SCORM-compliant
  • Supported: Tin Can (xAPI) compliant
  • Supported: Social learning
  • Supported: Gamification
  • Supported: GDPR Compliant Learning
  • Supported: Single Sign On (SSO) Enabled Learning

Additional Features

  • Supported: Quick deployment and simple integration
  • Supported: Fast, automated user onboarding
  • Supported: Built-in Content Authoring Tool
  • Supported: Limitless global scalability
  • Supported: Off-the-shelf content library
  • Supported: Industry-leading security

Litmos Screenshots

Screenshot of Screenshot of Screenshot of

Litmos Integrations

Litmos Competitors

Litmos Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesNorth America, Europe, Australia and Oceania, Asia, Central America, South America, Middle-East, and Africa
Supported LanguagesArabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English (United States), Finnish, French (Canada), French (France), German (Germany), Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Portuguese (Brazil), Romanian, Russian, Slovak, Spanish (Mexico), Spanish (Spain), Swedish, Telugu, Turkish, Vietnamese, Burmese (Myanmar), Thai, Filipino, Kiswahili, English(United Kingdom), Welsh

Frequently Asked Questions

Litmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.

Docebo Learning Platform, Absorb LMS, and Seismic Learning are common alternatives for Litmos.

Reviewers rate Progress tracking & certifications highest, with a score of 8.6.

The most common users of Litmos are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(199)

Attribute Ratings

Reviews

(1-25 of 84)
Companies can't remove reviews or game the system. Here's why
December 15, 2023

Honest Review

Christy Curry | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Store computer based trainings, registration for online courses, reporting.
  • user friendly navigation
  • ability to customize
  • High turnover of support roles in the past
  • low level of customer support in the past
We like Litmos and have had a good experience with it. In the past, we had a couple of issues with customer support or availability when we needed it. We'd also like to see more proactive communication, hoping that improves with the recent position.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Litmos is the linchpin of our educational ecosystem, supporting the creation, delivery, and accessibility of courses for both our employees and the broader public. It's a versatile platform that helps our organization meet its educational goals efficiently and effectively.
  • Its simple to create courses on Litmos.
  • Easy to use interface for learners.
  • Good costumer support.
  • I wish the videos were not that easy to be downloaded by the learners.
  • Litmos can work on the dashboard for showing all the courses. Sometimes we get the complain that people do not see all their courses and they should switch between tabs.
  • Litmos can improve the peoples management features with more freedom to the account admins to manage accounts.
Litmos LMS has been an invaluable asset for our organization's educational initiatives, catering to both our employees and the wider public. Its user-friendly and straightforward interface has made it accessible to a diverse user base, simplifying course navigation and enhancing engagement. Litmos has streamlined our course development process, empowering us to create customized content efficiently, with multimedia integration and seamless assessment tools. Its flexibility has ensured that our educational resources are accessible to all audiences, offering tailored courses to meet unique needs. Notably, Litmos's responsive customer support has been a standout feature, promptly addressing any queries or concerns. Overall, Litmos's impact on our workforce and our commitment to lifelong learning has been substantial, making it the ideal partner for our educational endeavors. We anticipate continued growth and success with Litmos as our trusted educational platform.
September 22, 2023

We are big fans of Litmos!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Litmos as the main training platform for all our onboarding, soft skills and job skill training. We also utilize it for compliance training for all full-time employees. Litmos allows us to manage that all in one place and automate a lot of the training through our integration with our HRIS.
  • Litmos provides an excellent course library
  • Litmos makes it easy to automate user creation and assignments
  • Litmos has an incredible team of technical support always available for questions
  • Litmos could improve by allowing for managers to be able to see downline in their reporting heirarchy instead of just their direct reports
  • Litmos could improve with a better way to search their content library with key words
I would recommend Litmos because it has greatly improved the organization, structure and roll out of all our company wide training. It is extremely user friendly and our users enjoy the experience.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Litmos is our Learning Management System. We use it in several different ways: create content within Litmos, use Litmos content, publish our own content and publish a 3rd party's content. This gives us a wide variety of applications and usage throughout our organization, from Compliance to soft skills to technical training.
  • Easy to publish your own content into Litmos
  • Managing our internal users is quick and efficient
  • They have good support and training
  • The reporting function is not intuitive and makes it a little difficult to get data
  • We have repeat courses year over year, but they can't be reused so we have to republish with different titles.
If you want an easy and mostly efficient LMS, Litmos is a great one. It lacks some of the more creative functions that other LMS providers can offer, but the price tag is much better for Litmos!
Megan Reiplinger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I joined TAIT to lead an enhanced focus on customer training efforts. I made the decision to purchase Litmos to be our customer-facing LMS platform, as TAIT didn't previously have either an external or internal LMS solution. Litmos serves three distinct purposes for us:
  1. Housing our growing library of home-grown training content
  2. Managing the sale and registration process for seats in our in-person classroom training sessions
  3. Content development of online curriculum, via the Litmos Content Author Tool
Litmos allows a very small Training team of 4 people to develop and house content, and manage instructor-led training for around 200 active learners per month globally.
  • The Content Author Tool is AMAZING. Team members with no formal learning and development training or background have been able to successfully build interactive and engaging eLearning courses without the need for an outside application (or a separate expensive license fee).
  • It is a very user-friendly LMS platform. The learning curve for users, and for administrators and/or eLearning developers/designers is low, in comparison to many other platforms.
  • There are so many valuable integrations within Litmos, from Shopify to Box to Zoom, and more. It allows us to leverage many of the applications our business already uses to develop and deliver training content.
  • I generally feel that any challenges I experience are due to the vast flexibility the platform has. My gut tells me that my minor issues are actually a result of certain functionality needing to be there to meet the needs of other customers, and it's not Litmos' fault that my specific workflow doesn't fit exactly into their functionality. It's a matter of me determining how I can update my workflow to fit the feature set.
I am currently using Litmos for customer training, but have also used Litmos with a previous organization to manage internal training. It's so diverse and multi-functional, it is well-suited for both purposes. And it's by far the most user-friendly LMS platform I have ever worked with in my 15 years in corporate Learning & Development. Simple to stand up, fairly easy to administer, with a number of options available to organize data, users, and coursework to best fit your business needs. If you are managing the challenges that come with a lean and mean L&D team, this is absolutely the best platform in the market. The ease of administration combined with the Content Author Tool allows someone with very little LMS or online content development background to successfully create, house and deliver online training to practically any number of learners. The Content Author Tool is, in my mind, likely what truly sets Litmos apart from its competitors. To be able to create engaging and interactive online content without the need for a third-party authoring tool license or training is a game changer.
David Augenblick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Neighborhood Sun utilizes Litmos as our sole LMS solution in our small business environment. (We are a Community Solar company with less that 50 FTE employees) We primarily utilize the solution to be leverage for general skill development, and skill gap reduction, within our overall semi-annual review process. We only officially launched two months ago, but we have started to successfully benefit from access to the platform and the robust library of over 2,500+ pieces of learning content, and how we are weaving that access into our current semi-annual review process. Employees are starting to get jazzed up about seeing how the company has invested in their growth and development via Litmos. We anticipate having some data-driven reporting and correlations to efficiencies and production gain after our first quarter or two of using the solution. So far, the results have been impressive and the adoption rate is coming along as anticipated/planned for. We hope to ultimately utilize the solutions with our external partners and customers as well. We got introduced to Litmos LMS via our HRIS, BamooHR, during one of their Partner/integration events, and I'm glad we did. Our account executive was very thorough during our demo and decision process. Since this is our company's first LMS solution, she took the necessary time to really educate us on the capabilities and implementation process. Overall, a very intuitive and clean implementation process. We are pleased with our investment and the ROI thus far!
  • Over 2,500 unique learning content / classes available off the shelf
  • Intuitive user experience
  • Integration with our HRIS
  • Gamification available
  • Access to our external partners and customers
  • Perhaps a bit more clarity, after implementation, on the types / channels for support
  • Maybe a bit more guidance from our account executive, on a bit of "road map" for new users, and their 1-3 month checklists etc. etc.
  • Clearly identifying the expected turnaround times for support issues
I think Litmos, understandably, has great content for bigger businesses and multi-national type organizations. It also seems to have excellent content for more typical business cases, but perhaps less so for things like our Technology team, and areas that require pretty specific technical skills. I think it likely is a wonderful resource for various compliance requirements, and I look forward to digging in further with those - from the HR perspective.
July 22, 2023

User Friendly

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Litmos as our LMS. All of our internal learnings are uploaded, stored, and taken by learners. It is also used to track compliance and learner progress. This makes it easier to roll out new learning content and track who has taken it. It also helps with engagement with the gamification features.
  • User Friendly - it easy to use as the account owner and the learner.
  • Litmos Dojo - the trainings in there are very helpful.
  • Customizable - you can add your own features/logo/etc.
  • Course Creation Tool - it isn't up to par with other course creation tools.
Litmos is a great option for any company that needs an LMS. It is easy to set up and use. It is also customizable which is a great feature and makes it more personable for your company. The gamification features are fun to use to engage learners. There are many integrations/features available to make it suit your needs.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Litmos is used to deliver over 90% of our training content to approximately 500 employees on a daily basis.
  • Deliver training content
  • Allow custom assignments. For example, assign a training to team but exclude specific individuals as needed.
  • Have trainings display on the dashboard in order of assignment instead of alphabetically.
  • Add a tab specifically for compliance courses
  • Make all reporting default to active users, requiring action for information on inactive users.
In my opinion, Litmos is not a best fit for organizations that require customization on a regular basis.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Litmos is a really great system that we use to roll out all kinds of training across our organisation. There are so many different functions that we use often such as gamification, ILT, reporting, customizable dashboards, user interface is very simple and easy to use, ease of creating and sending out courses, reminders, presenting and housing our own content, flexible for users to use on their own phone devices or on the computer and many more benefits that help us to keep track of our employees learning and personal development.
  • Reporting
  • Hosting / Creating Content
  • Large variety of course topics that are shared
  • Monitoring / Tracking functions
  • User interface
  • Costs
  • Creating specific reports can be harder to do
We had trouble with employees not completing their compulsory training such as health and safety, GDPR, etc. So we used the escalations function which automatically sends out notifications to the employees, then to their manager, and then to the topic sponsor which has meant that our compliance rates are now up in the 90% area which has improved across all compliance training.
Andrea Velasquez, PhD | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Litmos provides a way for us to share our deliverables with the users we support. The platform helps us scale our offerings and make them accessible to people who need to learn financial management at the time they need it and the topic they need. It's a good platform to use and we have found ways to make it 508 compliant.
  • 508
  • easy to manage
  • easy to create reports
  • when courses are updated, it's tricky to know if you are seeing the new version or the old one
  • the help and support has been confusing
Litmos does great for adding courses and sharing files. It doesn't really provide a way to let people download zipped storyline files, though all other files can be downloaded. It's a great platform, does great with rewards and letting people see what they have completed. We have created a userguide for internal use because it's not always an intuitive user experience so it's good to create a userguide for users to review how to download items, what the icons mean, and where to go for certificates, etc.
Ian Drummond | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to host learning and onboarding content — courses/learning paths and live trainings (ILTs) — for customers and employees. We use it to leverage the time and expertise of our subject matter experts and trainers to scale up our implementation and support resources. We are able to set up teams for all of our customers and then their own team leaders manage users, course assignments, and reporting.
  • Team creation and management
  • Course creation and simple interactive content creation
  • Course assignment and libraries
  • No easy method for posting recordings of live training sessions
  • Searching is rough — often exact titles are needed
  • Limited options for displaying course information to learners
  • Limited surveying ability across all courses or live trainings
  • 30-day limit in a lot of reports
Litmos is great for a scalable training/onboarding/learning platform for customers and employees. It's probably overkill for a small number of users. It's well suited for a combination of courses and live sessions and can be a "go to" resource.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Litmos is one of the best learning management system for your company to enhance skill development and manage your courses for the staff and uses to enboard. Litmos is useful in training our staff for new skills and s certain profession need to be known to them. From management.
  • Reporting and tracking of courses
  • Customization of the tool to fit any need of a company
  • Mobile learning functionality working in courses.
  • Training onboarding and course management
  • The cost of this tool may be Abit higher for even small firms to afford
  • The response time for support staff of litmos is a it slow and unconvincing
I found litmis to be very suitable in any company field where training may be necessary especially in marketing and sales department, IT field where new technology is discussed, account for net financing technology etc.
The advantage of this tool it can be customized to fit any company needs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Litmis has been in our company for more than an year now and it's has helped us to solve various challenges within.
Firstly we have used litmos as major tool to train our staff and onboard new courses for skill development for our staff to enhanced productivity and this has worked marvelously.
As staff are concerned, they have used this tool majorly me included to check the progress and track report of their certification and enrolled courses.
  • Customization and branding to fit every business need is capable
  • Mobile and cloud learning functionality at any place or at any time.
  • Training resources addation by admin and resource access by learners is nefficient and effeftive
  • The availability of badges and reward after completion of the course.
  • Response time of the customer support sometime takes alot time
  • Cost is a hinderance to usage of this tool
Litmos is very suitable in areas where training can be used like cooporstr training, technology and IT training. In our company we have used this tool in IT training where we have trained our fellow staff on cyber security fields.
Also I see this tool to be prospective in field of sales and marketing where staff can know various marketing strategies through proper training.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Litmos is used in our organization to teach and equip our clients with marketing courses using the LMS. It has offered a platform where I can access all important features such as videos and API integrations. It has offered incredible experience when relating with learners by making it easier to organize web conferences, share information and even carry out tasks.
  • Always providing a platform when needed or even when on the go.
  • Fantastic User Interface and User Experience! Easy for both instructors and learners.
  • The team grouping feature was also a plus for our organization. Simple to handle tasks in teams.
  • Top-notch courses to choose from especially in the field of IT
  • Nothing
Litmos has been fundamental in bettering interactions between instructors and learners in our ourganization. Previously a lot of time was wasted in administering classes. By offering lots of courses related to IT we have been able to have more content to offer. Training has been made simple, fun and engaging!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a trade association providing education and training options to our members through the Litmos LMS. Over 600 businesses use courses through their membership to our association.
  • The user interface is very easy for the end user to understand what is available to them
  • "Tokens" allowing different team to have different courses available and different access based on the team member's role.
  • Ease of creating course content without the LMS. We have intentionally built all of our courses within the software. With the provided testing options we are able to provide in depth training value
  • "Reseting Seats" the pricing structure allows us to month rotate new team members into the program allowing us to serve a larger number of people at a lower commitment of users on a monthly basis.
  • Even with the purchase of Litmos by SAP (then the eventual spin-off to being independent again), although functional they still lack truly powerful reporting and data extraction.
Litmos serve many options and are truly the leader in this space. The pricing options give way to a multitude of use options. Whether a large company for all internal training or for someone like us using it to provide training options to hundreds of member business.

Front end or backend the ease of use and flexibility of the software lends itself to traditional and non-tradition uses.
February 08, 2023

Litmos Lights Up Learning

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Litmos at my company for training of new employees as well as sensitizing the staff on IT security issues like phishing. It provides a comprehensive solution for creating, delivering, and managing online training programs for employees and clients. Litmos has a user-friendly Interface and can track the progress of each learner at all times.
  • Full encryption for secure company information
  • Real-time monitoring of trainees progress.
  • Flexibility and Simplicity
  • Customization
  • Limited integration options
  • Cost
The platform provides dashboards and reports for executives to monitor employee progress. Despite some limitations like limited integration capabilities and support, I think that Litmos is a great LMS due to its ease of use, automation capabilities, and analytics tools. It also incentivizes our employees by tracking and rewarding their learning progress.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
This is out Learning Management System to train new hires on compliance courses and also use it for specific focused training for things such as phlebotomy, medical assistants, etc. There are compliance courses thru SAP Litmos that are done In Person during onboarding but there is no way to incorporate them as inperson class that shows them as complete. Each one has to be individually marked as complete. If there is a solution, there really is no one to ask as their support is not helpful to our needs. Rather than have a conversation it is all thru a ticket and they often direct you to their videos or material which doesn't help work out a solution. We were two months into setting up the LMS for the company, and I was still learning the program with the assistance of the sales person. Their reorganization changed all support to online or their videos and written material which is extremely difficult when you are setting up a brand new program. Every question still has to be sent thru support since there are no actual people to talk to. Their support pages are the most confusing and frustrating help tickets I have ever dealt with. Even today, I got an email about new features and can not find the page that will list all of the new courses. Every support page has you choose among the numerous products--and SAP Litmos never seems to be listed or if it is, it has a different term for it. If I knew this when we invested the money to purchase Litmos, we would have gone to another LMS program.
  • Creating content is relatively easy
  • Support pages are much too complicated
  • Support page needs to be designed for one product, not every product
  • I would like a representative to whom I could ask simple questions without going thru support tickets
  • They eliminated our own onboarding person to help understand the program when we purchased it so I have to research every question I have--a real time waster
The content is very good and very diverse. That is what sold us on the program. However, support in incorporating this into our organization was dropped in their reorganization; thus, they get a 1 on recommendation. I had to teach myself everything--I did not have a Litmos partner to help me work with the aspects of the LMS and make it work for our company.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Litmos is one of our primary learning management tools we use in our organization. Several years ago we had issues with finding a product that offered an array of training and educational resources that we needed for our wide variety of employees. Litmos has reached this need and provides us with an amazing set of tools, and it incentivizes employees through tracking and rewards.
  • Comprehensive set of training tools
  • Offers a variety of training resources to meet the needs of our diverse workforce
  • Provides incentives for completion of training, including rewards and tracking
  • We have had some (rare) issues with employees' progress being lost as they complete training tasks
  • Customer service still needs work--hard to find dedicated user support
  • Technical resolution is not great--we've reported issues with no apparent response
When considering the positives and negatives, I think the positives outweigh the negatives. In particular, Litmos is well suited for organizations who are ready to outsource their employee training needs. It is also well suited for organizations with diverse employee groups. Litmos may be less appropriate for groups that are small enough to handle employee training in-house and don't need to expend resources from an outside vendor.
December 13, 2022

SAP Litmos

Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Litmos is a great tool for LMS. Good for engaging things in order to address where the end-users attention should be prioritized in learning. Helps to create a number of courses for training and keeping a track of end users' growth.Beneficial for organization as well as end-users.
  • Tracking as well as progress monitoring is easy.
  • Free trial availabilty
  • Intuitive UI
  • Limited customization.
  • sometimes there is a bug that doesn't allow courses to be checked off as completed.
Very easy for Tracking and progress monitoring.Product needs to work more on extensive customization.
Tanay Pahwa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For me and my coworkers, using Litmos for more than a year has improved our ability to develop our talents. One of the top skill builders is Sap Litmos, a location where you may improve your course, study successfully, and obtain a certification. Our business has employed SAP Litmos to assist employees in acquiring useful skills that are advantageous to the business.
  • Wide variety of courses
  • Organized platform
  • Courses have clear objectives
  • Expensive for small companies
  • Less interactive
  • Unable to see incorrect answers post completion
This tool's user-friendliness and extensive course selection, where one can add courses one at a time, are what I liked about it. The certification provided upon course completion is so crucial for developing one's personal brand. I adore everything about this tool, including its distinctive capabilities for tracking courses, analytics, and virtual classroom instruction from knowledgeable faculty.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our business uses Litmos as a training platform for our own employees. It's used enterprise wide to complete mandatory safety trainings, teach about new systems or processes, and onboard new hires. Litmos allows our business to use one convenient, centralized system to train all employees.
  • Easy to use interface
  • Reliable service
  • Scalability
  • Dashboard could use a revamp
  • Question functionality can be lacking (ie mainly only allows true/false or multiple choice, no write ins)
Litmos is perfect for medium to larger organizations where large amounts of people need to complete the same trainings for different purposes. It offers a quick overview to show who's completed, who has not, etc. Smaller organizations may not benefit as much as they most likely could get away with less formal systems.
LAura Birt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Learning management and content management becomes so easy with this. SAP Litmos has a very effective and good user interface, which helps in all engagements. Building, preparing, and assigning the courses become very easy and go very well with SAP Litmos.
  • We like it because it is easy to use and very effective and consistent user interface.
  • It is very good for managing courses.
  • Trainers can assign and prepare courses and content efficiently.
  • It is difficult to edit the module that is copied.
  • It is a little tricky to make changes in edited modules.
  • The prices are a bit expensive it should be limited.
I will definitely recommend it because they are providing very effective and nice features and also the implementation is very quite easy. A very user-friendly place. The creation of learning paths of courses as per our needs. It a very Good software, Recommended.
Kerry Shields | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We needed a single source of truth for our learning records, a simple user experience with automated journeys and learning paths, configurable in-house, and allowing for a variety of learning experiences (online and in person). The solution had to be scalable, best practice, and affordable and act as an enabler of our learning and development strategy.
  • Simple content author tools.
  • Personalised emails and user experience for learners.
  • Custom branding/white lables
  • Ability to send reminder emails to people you want to sign up for a workshop/session.
  • Configuring timed release courses in the learning pathway is a bit clunky and hard to use with compliance courses.
Litmos is a great tool if you are developing and curating content in-house and team members need a simple tool to distribute, track and engage learners in an online platform. It works best if you've got a clear learning strategy that you can then align the tool with. Take the time to learn about the functionality and features of the system before you get started so that you have a general understanding of how you want to build modules, courses, learning paths, and collections, along with the use of the Teams, so to shape the experience learners have and use the automation functionality for assigning content based on the learners profile.
September 07, 2022

We love Lenny!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have two use cases for SAP Litmos.

We use it internally for approximately 500 users across the globe. We are primarily bilingual in our internal users (English and French). We had previously utilized Cornerstone as our LMS, and we did not have a good experience. Our primary use case for SAP Litmos was finding a system that was easy to use. 60% of our employees work in productio. They do not have computers or time to spend on them. We needed software that was sophisticated enough to release our L&D plan successfully but something very intuitive.

We plan to use it externally for approximately 500 users across the globe. This launch has been delayed due to internal planning, but we will release it to our distributors and sub-employees at the end of this year. We needed a system that was multi-lingual and allowed us to sell our own content to users as part of our business plan.

Overall, we needed a system that would allow for a 'virtual wall' between several groups of users.
  • Administrative functions - ease of use and ability to move across the system
  • SAP content (more specifically, the cartoon learning pack produced out of the UK)
  • SAP Litmos itself provides good customer service - the move to SAP did not lead to this
  • Hierarchy and team assignment rules
  • Course creation and upload
  • Integrations of with many different platforms we use
  • Lightheartedness - we love Lenny! We wish there was a way we could incorporate Lenny into our own learning offerings
  • Coming back from SAP, I'd like to see the ability to call in to resolve issues with technical support and a much easier ticketing system.
  • Platform - we need to hire a web developer every time we want to make changes to our system. It should be easier to make smaller custom changes, we have spent a lot of time reviewing custom coding documentation provided by SAP Litmos, but we don't have time for this. I want to see more widget functionality and the ability for admins to program the system themselves without an IT background, more specifically, CSS knowledge.
  • Evaluation questions - we use Articulate to build our custom content, and the ease of use for building evaluations is amazing. When we move over to using SAP Litmos to build evaluations directly into the course (not using the content author), we wish there was more functionality in ways we could test users.
  • Duplicate users - because of ADP (not SAP Litmos), the integration takes so long to bring new users over that we often have to input new users into the system manually, and then we end up with duplicate users once someone is added to our Payroll in ADP. This is entirely frustrating and a waste of time for admins who have to combine all onboarding records manually - this is a function I had on absorb 10 years ago.
  • Equivalent Courses - I wish there was a way to make this more clear to users. They are often confused and think they have to complete both, no matter how many times we explicitly tell them. This becomes even more challenging when we have users with different languages, and the first course they see is not in their native language, and they don't know what to do.
  • Allow for the ability to hide 'continue this learning path' as an admin function instead of it having to be coded. We can do this with 'continue this course' but not the learning path - we want to turn this off for all users; they often get frustrated with this.
  • While you push custom SAP content, and we have it, the reality is that we also offer a lot of external learning - including a lot of learning we pay for in terms of our benefit plans - there is nothing SAP Litmos can do to compete with this. I wish the system could be more friendly towards linking to external learning and tracking it. It doesn't look nice to have to click several times to get to our benefit partners' learning, and often confusing for the learner.
  • The integrations for live video conferencing don't exactly work well. The functionality often leads to frustration, and we've actually gone to entirely leading webinars outside of SAP Litmos due to ongoing technical issues for our users (we've used GoToWebinar, Zoom, and Teams).
It is well suited for companies with few admins and a lot of users in terms of ease of release in learning.

It is less appropriate when you want to highly customize your learning without having to pay a web designer a huge amount of money every time you want to make changes.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We needed to find an LMS to host the content for our users. Content that is facing Customers, Partners, and even company employees. Instead of using Google Drive, Zendesk, High Spot, and other platforms we wanted a single place to host all the relevant content to those groups. Sure, we manage to create a hierarchy and distinguish content so Partners and Customers will see similar and different content. We also use the LMS as an onboarding track for our departments, R&D, Customer Support, Professional Services, and more. Easy to track, easy to use, and good report mechanisms, We also use it as our training platform for our product and deliver Instructor Led certification courses. We send Zoom invites through the system to users' calendars, and users who pass the exams can download a soft copy of the certificate.
  • Good Reporting mechanism
  • Certificate Generation
  • User Tracking
  • The reporting mechanism is OK - but can be better. highly complex - with some bugs that are still under investigation.
  • changes in the platform that are done periodically - should not break the user's portal as it happens several times.
  • SAP Litmos Ideas is OK, equivalent for Feature request, functionality wise, I would recommend adding Video Speed control, Adding the undo action for users deletion, learning path inside learning path, questions in exams to be with more options like in other vendors, and question numbering (which is very basic).
I brought this system to the company and used it as a user in my previous company. I know the bits and the bytes for the system, I spent more hours in it daily than any other user in the company. I added content to it from scratch, customized it from the ground, onboarded people to it, and tracked everything on it - it is kinda like my baby. To be in a position where the LMS can serve in production, you should invest time in shaping and sharpening it to have the assistance of the Dev team. Some areas, like modules & checkboxes, are with limited functionality, as well as clicking on links with HTTPS and "leaving" the LMS to the external site. Yes, some vendors do this stuff differently, but it is a trade-off. I would still use this system.
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