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SAP SuccessFactors HCM

SAP SuccessFactors HCM

Overview

What is SAP SuccessFactors HCM?

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

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Video Reviews

4 videos

SAP SuccessFactors Review
06:10
SAP SuccessFactors Review
04:54
SAP SuccessFactors Review
07:39
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pcmag.com/reviews/sap…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $85 per year Up to 100 Employees
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Product Demos

SAP SuccessFactors Solutions for Core HR, Time, and Payroll Product Tour

www.sap.com

Joule Product Tour

www.sap.com
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.8
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.7
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.4
Avg 7.9

HR Reporting

Pre-built and custom reports, and integration with external data.

6.6
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.8
Avg 8.1

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8.2
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.8
Avg 8.0

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

4.1
Avg 7.9
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Product Details

What is SAP SuccessFactors HCM?

SAP SuccessFactors HCM provides cloud-based solutions that connect core HR and payroll, talent management, sales performance management, people analytics, and workforce planning. The SAP SuccessFactors HCM enables users to put an organization's people at the center of everything – with solutions designed to meet their individual needs.

The SAP SuccessFactors Human Capital Management (HCM) covers:
  • Employee Experience Management
  • Core HR and Payroll
  • Talent Management
  • HR Analytics and Workforce Planning
  • Sales Performance Management

SAP SuccessFactors HCM Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

SAP SuccessFactors HCM Screenshots

Screenshot of SAP SuccessFactors Learning, which supports informal and collaborative learningScreenshot of the SuccessFactors LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of the learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of the SAP SuccessFactors Opportunity Marketplace.Screenshot of information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.

SAP SuccessFactors HCM Video

SAP SuccessFactors 1H 2024 Release Highlights

SAP SuccessFactors HCM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

SAP SuccessFactors HCM Downloadables

Frequently Asked Questions

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

SAP SuccessFactors HCM starts at $85.

Workday Human Capital Management, Oracle Fusion Cloud HCM, and Cornerstone OnDemand are common alternatives for SAP SuccessFactors HCM.

Reviewers rate Update personal information highest, with a score of 8.5.

The most common users of SAP SuccessFactors HCM are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1188)

Reviews

(1-25 of 218)

Success to Human Capital Management with SAP.

Rating: 9 out of 10
September 30, 2024
PS
Vetted Review
Verified User
SAP SuccessFactors HCM
10 years of experience
We use it for workforce management and as an effective appraisal system. Its scope is wider in talent acquisition and retention, learning and development management, performance management and succession planning, workforce deployment, and payroll benefits. It streamlines the recruitment process and onboarding. It helps improve employee engagement and satisfaction. The skill and knowledge gap is required through training management tools. It facilitates goal setting, performance review, and aligning individual performance with organizational objectives. It ensures timely employee compensation and helps organizations make data-driven decisions on human capital.
  • Talent acquisition.
  • Performance management.
  • Payroll and benefits administration.
Cons
  • Succession Planning.
  • Compliance and Reporting.
  • Learning and development.
In my experience, this system is very well suited for any large corporation that requires a global talent management platform for uniform and formal human capital management throughout the organization. I found the system user-friendly, with a seamless workflow, and easy to understand and use. On the other hand, any small business with limited human resource needs may find it costly to implement and maintain. Of all the platforms I have worked with, SAP SuccessFactors HCM is one of the best.

SAP SuccessFactors review

Rating: 8 out of 10
September 15, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
4 years of experience
SAP SuccessFactors is a Human Resources information platform system. We use this platform to manage all lifecycle activities of employees in our organization such as recruiting, onboarding, performance tracking, learning and offboarding. This platform is very customizable and allows us to build HR workflows that are specific to our needs.
  • Offers seamless integration with other SAP products
  • Scalability
  • Customizable performance review and tracking
Cons
  • Incorporate GenAI features to offer more self-service and automation
  • Improve integration with non-SAP solutions
  • Improve ease of use by allowing more UI customization
SAP SuccessFactors offers great employee performance management review and tracking features. If you are already using solutions from SAP ecosystem, then set up SAP SuccessFactors in your organization. It is relatively easy as it integrates with other SAP solutions out of the box. It offers good application performance and scales well as end users grow.

Review.

Rating: 9 out of 10
September 13, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
5 years of experience
Core HRIS and Learning system. Modules used are EC, Rec, Onb, Learning, and Performance.
  • Employee profile user experience.
  • Manager self service.
  • Reporting.
Cons
  • Integration with core ERP.
  • No solution for subdelegation or governance.
It is very good for basic HRIS. However, a roadmap to develop it to be at par with what used to be SAP HR’s Core modules is in progress, so it is not a straightforward replacement.

Amazing Product! A Definite Game Changer for Companies Today!

Rating: 9 out of 10
September 12, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
5 years of experience
We use this for multiple areas within our HR department, from employee profiles to integrations with recruitment, contract generation as well as payroll functionality. It's so great, multi functional and easy to navigate!
  • Intuitive, easy to use
  • Clear in information, layout and style
  • Integrates with a variety of systems
Cons
  • Definitely potential to add more functionality
  • Sometimes when we ask for things, we are told that SF cannot do this, so it would be great for them to think outside the box and make more customisations
  • Would love to see more thinking outside of the box in relation to innovation
Perhaps with fine tuning things like automation, there is still a long way to go but I think you're getting there

SAP SuccessFactors for our Success

Rating: 10 out of 10
September 12, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
7 years of experience
We use it as our source of truth for all employee data in the organisation. It streamlines our recruitment, helps use securely create employee profiles. Changed the landscape of our Compensation while it ensuring we meet our performance goals.
  • Security
  • Seamless Integration
  • Great User Experience
Cons
  • Reporting
It integrate well with MS Entra for ID management

SAP Review

Rating: 8 out of 10
September 12, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
5 years of experience
Our business uses SAP SuccessFactors HCM s our main HR system. We use various modules such as Employee Central, Performance and Recruitment daily to ensure the right we have the right team, performing to high standards
  • Employee Central
  • Support and Feedback
  • Collaboration
Cons
  • Leave Module Functionality
Easy UI experience, Ability to continue to build and improve to benefit the business

Experience Journey with SF

Rating: 10 out of 10
September 12, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
10 years of experience
SF is our HR tool and we use it for Hire to Retire employee life cycle in Arnotts.
  • Compensation cycle
  • Employee Self Service Manager Self Service
  • Onboarding very smooth
Cons
  • UI needs to be more flexible
  • too many clicks for end user
  • learning platform enhancement required
Best suited in employee life cycle management

SAP SuccessFactors HCM Review

Rating: 8 out of 10
September 12, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
2 years of experience
We use employee central and payroll system. The main challenge is having a source of truth for all corporate data. This centralised system allows for all our other IT systems integrated such as rostering systems, compensation, recruitment etc.
  • User friendly
  • Support team is responsive
  • Innovating
Cons
  • Have more options for customisation when it comes to new and universal deployments
  • Have a greater window for half yearly releases.
Working in an hospitality and entertainment industry where it has a combination of corporate and operational systems have been a challenge. Many systems integrated to SAP SF is mostly universal allowing for easy integration.

Success with SuccessFactors

Rating: 9 out of 10
September 12, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
5 years of experience
We use SAP SuccessFactors as our HRIS and Payroll system. We have also implemented several other modules including SAP Learning, Performance & Goals and Succession & Development.
  • Self Service
  • Simplicity for all levels of the workforce
  • Preferred Success Support
Cons
  • Information overload at times
  • Communication on changes that are necessary because of dependent providers. IE: Common Super Domain as a result of Google's changes.
Great experience and always able to find a resolution to our problems - sometimes its even about adopting and improving our own processes.

Good value considering the constant improvement through releases

Rating: 10 out of 10
August 20, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
2 years of experience
Provide a comphreensive and a seamless user experience, responding to employee needs, improving engagement and HR processes efficiency. Our scope is the typical Hire to retire and Train and Develop. Having a single system covering the most important HR processes is very important for us as it reduces our TCO and lowers complexity in our Technical landscape.
  • Worflows and approvals
  • Self-service capabilities
  • easy to use
  • Attractive user interface
  • Many out of the box integration options to SAP and non-SAP systems
Cons
  • Event based integrations
  • Lower OData API complexity
  • keeping up with constant changes and new releases
Successfactors is more user-friendly and intuitive than its legacy on-prem SAP HCM.
Less complexity to manage as the infrastructure is not manage internally but by SAP instead.
Consistent performance and stability when comparing to on-prem.
On the other hand the customization capabilities are limited and not all countries have payroll support

Best HCM Platform by SAP SuccessFactors

Rating: 9 out of 10
August 05, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
5 years of experience
Hi, We are using SAP SuccessFactors form Employee data management from Onboarding to Offboarding of the employee, Also we are using multiple module like performance and Goal, E learning and Compensation as well. We have a very good user experience with the SAP SuccessFactors and using this from last 5 years
  • Employee central for Onboarding and employees' entire life cycle
  • performance evaluation and talent management for
  • Centralized learning also a best part we are using for all the employees for accessing relevant resources.
Cons
  • Attendance management a big area where we are looking for improvement in SAP SuccessFactors
  • 360 view feedback for all the employees.
  • Travel request and expense management also missing and area to be improving in SAP SuccessFactors
SAP SuccessFactors is best tool for manage the employees' entire life cycle and dat ai really like this platform. a

Better than some, still not perfect

Rating: 8 out of 10
July 24, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
1 year of experience
SAP SuccessFactors is primarily used for time off tracking and planning, performance metrics and goals, our organizational chart, and as a hub to link employees to other relevant information. Overall most users log in rarely, with their primary goals being time off requests. Goals are becoming more utilized.
  • Time off tracking
  • Time off planning
  • Goal structure flexibility
Cons
  • Overall UI is extremely dated and clunky on some pages
  • Time off calculations can be confusing to new users
  • Goals can be clunky to learn to use well with milestones/updates
SAP SuccessFactors isn't the worst or best method I've seen for PTO tracking and performance, but it does perform well enough. If you're using a spreadsheet system of any kind this would be a huge step up. If you have an intuitive system already in place, it's likely not worth the change. The complaints I have are frankly minimal and surface-level, but they do exist.

excellent work tool

Rating: 9 out of 10
July 23, 2024
DC
Vetted Review
Verified User
SAP SuccessFactors HCM
3 years of experience
It makes it easier for me to connect with Human Resources for any management I need from them. It is a very useful tool within the company to maintain more effective communication and carry out processes with better monitoring. I can also better manage data and processes, being more fluid. and better organization.
  • better communication with human resources
  • better organized and detailed processes
  • there is improved monitoring of employee performance
Cons
  • Application loading time is slow
  • Its use is not easy to learn to use at first.
  • Its use is not easy to learn to use at first.
Daily communication with human resources is easier and less appropriate is having more extensive training by customer service where they explain it to you in a better way and for more hours.

Bring your HR Actions to SAP SuccessFactors

Rating: 8 out of 10
July 23, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
12 years of experience
We are a full suite organization. We are currently experiencing problems with onboarding rehires and converting contingent workers over to regular employees. Currently, the system will not allow for rehire with old employment history. Also, the system will not allow for you to keep the contingent worker employee number, you have to generate a new one then merge the training records.
  • Full Suite
  • Customer Support
Cons
  • Know what is needed from customers
SAP SuccessFactors offers a full suite and allows for employee self service and manager self service. A lot of companies are moving in that direction and SAP SuccessFactors seems to be ahead of the technology curve compared to other HR Systems.

SAP SuccessFactors allows MAG to hold a single version of the truth for core people data.

Rating: 7 out of 10
July 23, 2024
DG
Vetted Review
Verified User
SAP SuccessFactors HCM
8 years of experience
We use SAP SuccessFactorss as our Colleague Self Service Platform. SAP SuccessFactors allows MAG to hold a single version of the truth for core people data. SAP SuccessFactors enables MAG to have a holistic view of its people and organisational data. Through SAP SuccessFactors Work Force Analytics we are able to create insightful visualisations on a high number of people data measures which allows business leaders to make key decisions more efficiently.
  • Communication with Customers
  • Half Yearly Release Updates
  • Work Force Analytics
  • Learning Management
Cons
  • Successfactors Support Offering
  • Improved Performance in Report Stories
  • Difficult to extract data into other systems
Sometimes it is difficult to build custom tables to extract data out of SuccessFactors in a format to be able to build custom dashboards in Power BI for example. I believe that to improve the customer experience a range of pre built standardised reports could me made available for customers to use.

A Mild SuccessFactor

Rating: 8 out of 10
July 23, 2024
CS
Vetted Review
Verified User
SAP SuccessFactors HCM
1 year of experience
As a large partner of SAP, our organization relies on SuccessFactors to support many aspects of the employee needs: recruiting, learning, performance, time & attendance, etc. across our NA region. Having a suite of products and modules from one vendor makes the experience seamless for employees and administrators. A suite of products from a single vendor is advantageous in large organizations.
  • Seamless workflow from module to module for easy navigation and ease of understanding
  • The Learning module can handle complex learning events as well as simple web-based standalone training
  • Performance and Learning are natively linked to ensure flow
Cons
  • While the CSS can be manipulated, the overall white labeling abilities are limited along with the ability to truly customize the experience easily.
  • Reporting functionality is outdated and any attempt to create customized dashboards requires SQL programming knowledge -- not a typical skillset found on most L&D or HR teams.
  • In my experience, search functionality is frustrating for end-users even with full, clean data on the learning objects.
SuccessFactors is well suited for organizations looking to host a myriad of their people-related services under one service umbrella. But, as the old adage goes, "jack of all trades, master of none." In my opinion, SAP SuccessFactors is not outstanding in any particular area. Its competence in a great number of areas/modules is worth noting and its ability to handle complex scenarios, use cases, and requirements is important to organizations with equally high complexity; however, this isn't the technology Millennials, Gen Z, and younger employees are going to be impressed by.

SAP SuccessFactors for the win

Rating: 10 out of 10
July 15, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
2 years of experience
We use SAP SuccessFactors to assist our customers, fulfilling their talent acquisition, and talent management needs.
  • Applicant tracking
  • Talent development
  • HR Management
Cons
  • The ability to find and recover previous applicants is complex
  • It’s a very manual process to get employees to update, maintain their internal records
We’ve had a really good experience and helping our customers with SAP SuccessFactors.

SAP SuccessFactors Review

Rating: 10 out of 10
July 11, 2024
MR
Vetted Review
Verified User
SAP SuccessFactors HCM
1 year of experience
We use SuccessFactors for our core HR as well as learning, performance, and goals, as well as our recruiting, onboarding, anything from an employee front. It is really the core of our HR processes and where employees go to utilize their actionable strategies.
  • I think the integration between the various modules is what it does best. So we use recruiting, onboarding and employee central, so that makes the process seamless from beginning to end when we're bringing new employees on and they're seeing the product in the onboarding phase as well as in the employee stage when they're hired.
Cons
  • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
This product is well suited for our performance and employee management space, so just being able to quickly enter and manage employee data is useful for us. It's efficient, it's easy to make changes for employees. That's the biggest feedback I've gotten.

SAP SuccessFactors Review

Rating: 7 out of 10
July 11, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
8 years of experience
SAP Success Factors is the foundational human capital management system that we use. So pretty much everything that is HR function related, that has to be an outcome or from the HR function is managed through SuccessFactors. Of course, we have a lot of other HR technologies, but they are all stacked on this foundational at CM. So SuccessFactors pretty much is the foundation for the house that we built for the HR technologies tech stack.
  • I think performance goals is a very strong module that they have. The core EC module is great.
  • I would say optimal employee experience with SuccessFactors as an HCM. It is one of the top three HCM providers, so the roadmaps are pretty strong. If you think about the kind of engagement we have with SuccessFactors, I think we are leveraging a lot of the offerings that SuccessFactors has through the preferred success engagement that we have with them. So a lot of consultants, the solution adoption success checks, we are using a lot of those things that SuccessFactors offers. And I think, like I said, it's a foundational HR technology. One of the key things I think is important for us to have strong integrations with our broader ERP solution, which is SAP. So I think that's one of the big reasons why SAP SuccessFactor fits so well in the tech stack that can invest.
Cons
  • I think the features, the modules that we have licensed but not adopted because of employee and user experience feedback. We haven't used mentoring. It's a bolt-on for something with development and performance and goals modules. We have not used mentoring.
  • I think the EC service center needs a facelift. It's the case management system that we have invested in, but I don't think we are able to use it to the potential that we wanted to deliver on.
  • I also think workforce analytics and stories, I mean stories is a great addition, but I think just getting started with it and building the initial few reports is kind of getting us becoming a struggle for us. So I think these are some of the things that I could think of at the top of my head.
I think if the broader ERP of an organization is SAP, SuccessFactors definitely is the way to go. If you're a global organization with multiple requirements, I think the agility of the core ECS is kind of good. So I think it has to be a broader tech strategy based on which you make the decision about whether this product is a fit for an organization. The recent investments in AI enablement would be something to watch out for. I think all the other more nimble, agile organizations are doing it much faster and better. So I think there is opportunity for more rollouts and more support for the customers to have that trust in the new technology and then continue to build that capability.

SAP SuccessFactors Review

Rating: 7 out of 10
July 11, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
7 years of experience
We use SAP SuccessFactors in our organization in many different ways. For example, we have the PM/GM, LMS, Succession, Mentoring, etc modules. We are an organization of 35k+ and SAP SuccessFactors helps keep everything organized in one system whether it is evaluation or keep track of E-Learnings. It helps in many different ways.
  • Ratings
  • User friendly
Cons
  • Configurations
  • Being more Admin friendly
It is great for performance evaluations but not as good for different areas such as the mentoring module. It is not very configurable. Additionally, the system cannot handle unique leadership roles. However, It provides a simple end user experience which is what matters the most. It is just a bit hard from an admin standpoint to maneuver and find shortcuts.

Recruiting with SAP SuccessFactors

Rating: 7 out of 10
July 11, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
1 year of experience
We have various uses of SAP SuccessFactors, a big one is recruiting. Some problems we face primarily are in the reporting department or being able to enter data for past dates without having to delete later data.
  • They treat their customers extremely well
  • There is a diverse offering of products
  • There is a great amount of work being completed in the AI space
Cons
  • Conferences give a “model home” view of product(s) without specifications on which individual products you would need to actually successfully make the product work.
Well Suited: when looking to have multiple modules run under one banner less appropriate: looking for one module or to complete one specific function.

Using SAP SuccessFactors from hire to retire

Rating: 9 out of 10
July 11, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
19 years of experience
We are a full suite customer, so we use SAP SuccessFactors from hire to retire. Solving our talent problems and moving the organization forward.
  • Payroll
  • Performance and Goals
Cons
  • Better User experience
Talent and love their teams integration

SAP SuccessFactors is a Great Product!

Rating: 8 out of 10
July 11, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
3 years of experience
We use many of SAP SuccessFactors's modules including but not limited to Recruiting, Onboarding, Compensation Planning and Learning. With a org that is looking to continue to grow and learn SAP helps us continue to explore new opportunities to engage our employees and improve their experiences.
  • Account Management/Relationship
  • Platforms for customers to reach each other about progress or obstacles
  • Deploy continuous improvements
Cons
  • expert chat abilities
  • more room for feedback from employees and turnaround time for those suggestions with these enhancements
We are satisfied with SAP SuccessFactors's delivery and look forward to the continued enhancements that SAP has to offer including AI with Joule

Honest Review of SAP SuccessFactors

Rating: 8 out of 10
July 11, 2024
Vetted Review
Verified User
SAP SuccessFactors HCM
12 years of experience
We use SAP SuccessFactors to manage our talent management suite from recruiting, onboarding, performance, compensation, and development.
  • account management relationship
  • user group connections
Cons
  • The customer sight can be difficult to manage
  • Clearer guidelines on what compliance forms in onboarding are SAP supported
The performance management module is easy to use and flexible. I like that I am able to configure and adjust based on business needs with SAP SuccessFactors.
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