Skip to main content
SAP SuccessFactors

SAP SuccessFactors


What is SAP SuccessFactors?

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

Read more
Recent Reviews

SAP SuccessFactors Review

7 out of 10
April 09, 2024
use it to support onboarding/hiring for new employee's to my specific team.
we use it to track the applicants and input feedback.
Then …
Continue reading
Read all reviews


Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Employee demographic data (369)
  • Employment history (375)
  • Organizational charting (389)
  • Job profiles and administration (363)

Reviewer Pros & Cons

View all pros & cons
Return to navigation


View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $85 per year Up to 100 Employees
Return to navigation

Product Demos

SAP SuccessFactors Solutions for Core HR, Time, and Payroll Product Tour

Joule Product Tour
Return to navigation


Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

Avg 7.6


Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

Avg 7.7
Return to navigation

Product Details

What is SAP SuccessFactors?

SAP SuccessFactors HCM provides cloud-based solutions that connect core HR and payroll, talent management, sales performance management, people analytics, and workforce planning. The SAP SuccessFactors HCM enables users to put an organization's people at the center of everything – with solutions designed to meet their individual needs.

The SAP SuccessFactors Human Capital Management (HCM) covers:
  • Employee Experience Management
  • Core HR and Payroll
  • Talent Management
  • HR Analytics and Workforce Planning
  • Sales Performance Management

SAP SuccessFactors Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning, which supports informal and collaborative learningScreenshot of the SuccessFactors LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of the learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of the SAP SuccessFactors Opportunity Marketplace.Screenshot of information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.

SAP SuccessFactors Videos

SAP SuccessFactors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

SAP SuccessFactors Downloadables

Frequently Asked Questions

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

SAP SuccessFactors starts at $85.

Workday Human Capital Management, Oracle Fusion Cloud HCM, and Cornerstone OnDemand are common alternatives for SAP SuccessFactors.

Reviewers rate Direct deposit files and Approval workflow and Annual carry-forward and encashment highest, with a score of 8.5.

The most common users of SAP SuccessFactors are from Enterprises (1,001+ employees).
Return to navigation


View all alternatives
Return to navigation

Reviews and Ratings


Attribute Ratings


(1-25 of 474)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
use it to support onboarding/hiring for new employee's to my specific team.
we use it to track the applicants and input feedback.
Then when they join, they also get pushed through to employee status on the platform. I use it only at the start of their employee journey to ensure docuemnts etc is all ok, after that it is more HR team that will use it.
  • ease of use
  • good visiblity
  • collaboration is easy
  • difficult to use
  • not very use friendly
it works well, it does the job, but it is not very use friendly. i do not work in HR, and i just collaborate with that team to hire employee's, so i use the tool not regularly. I found it difficult ot navigate, but the information you can pull is strong.
Score 8 out of 10
Vetted Review
Verified User
SAP SuccessFactor used as Human resource portal to apply leaves, onboarding, annual assessments, goal settings etc. The tool is used to configure employee related various tasks. The workflows can be configured accordingly.
  • It has easy to use UI
  • Quick actions features contains all the useful links with icons
  • We can personalise our tasks accordingly
  • Response time is little higher
  • User interface needs improvement in terms of icons
  • Search feature needs improvement to give appropriate results
SAP SuccessFactors is primarily used for requesting time-off, annual assessments, training, on-boarding users etc. It is a one stop solution for configuration of HR related activities in a organisation. It is not appropriate to vendors or any third parties in the organization. It is only focused on the employees in the organisation.
Lakshay Dogra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
SAP SuccessFactors is helping us integrate all employee management tools in one. It helps us integrate learning for the employees, tracking and approving leave application and also track employee development discussions in one place. As a manager it helps me track data for all the employees in just one place and further helps me in planning.
  • Leave tracking
  • PDP discussions
  • Employee transfers
  • Learning module tracking
  • Combined data for entire time
  • Notification for overdue learning courses
  • Real time employee leave mapping
SAP SuccessFactors is best suited for all the employee management activities, like leave approval, employee transfer initiation and employee learning module. But it is less appropriate to showcase employee directory with unnecessary information, and following up on PDP (partner development plan) discussions. But having it all in one place is convenient.
Elli Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
The baseline SAP SuccessFactors product covers the majority of the basic requirements that large enterprises will have, this program helps you to manage all of your workers' and organizations' data in one place; it is quite handy and has a user-friendly design; the ease of use makes it a terrific tool. In terms of your career objectives, learning, profile management, and goals for the next assessment cycle, the system is uncomplicated; in essence, it enhances your whole performance management and employee-focused platform.
  • Promoting greater Accountability
  • Promoting greater transparency
  • Automating recruitment cycle
  • Promote quick trunaround time
  • Improved accuracy in reports
  • Logging in on mobile is a complicated process
  • Lagging while searching candidiates
  • Time consuming to set up forms for different countries
SAP Success Factors has a robust framework which makes it an absolute platform for scaling and scaled companies, including the ones of larger sizes. Success Factors is contributing to maintain the data quality and automated workflows. SF had almost automated every single HR process which has removed the manual intervention altogether. It's time consuming to implement so if you're loooking for a quick fix or quick results it may not be for you.
Score 8 out of 10
Vetted Review
Verified User
My organization uses SAP SuccessFactors employee time sheets to record work hours, absences and all other issues related to work time, to record employee goals and to track employee progress. It is also used for Pay records and to record bonuses and potential increases to employee pay. The employees can also use it to keep track of their team member's time off to plan better and have backups if needed.
  • Goals recording and Tracking
  • Time sheets records
  • Pay history records
  • Position change record for all staff
  • The goals section can be simplified a bit. it is a bit confusing when setting new goals when you have history of goals. It is easy to make a mistake and edit the old goal while thinking that you are creating a new one.
  • For the employee time off section, the visual is a bit hard to understand. It might help to have little notes explaining that it can be viewed daily, weekly or monthly.
  • The pay section under employee general info should have the hide option. It should automatically hide upon login to avoid that info being shown to someone looking at the screen of the employee with their account open.
For well suited, I will say record keeping on the employee hours worked, employee's work history in the sense of their starting level in the organization, how long they have worked there and how much they have progressed within that time. The ability to view the pay easily as well as bonuses is also good.
For less appropriate scenarios, there are not really any that I can think of right now.
March 22, 2024

SAP SuccessFactors

Score 8 out of 10
Vetted Review
Verified User
For all Hr functions - recruiting, performance reviews, org structure. Also salary information, training for the organization.
  • Performance reviews
  • Recruiting
  • Org chart
  • Better views of salary data
  • More workflow for recruiting
Display of org charts is very well done. Move of personnel between org charts.
Score 7 out of 10
Vetted Review
Verified User
We use SAP SuccessFactors for our training and hiring
  • Training
  • Interview feedback
  • Tracking of training
  • PDF note training
  • Interactive trainings
  • More options to capture information about interview
For training part where they can be easily scheduled for colleagues and tracked
Score 4 out of 10
Vetted Review
Verified User
We use SAP SuccessFactors for the LMS, Goals, Performance reviews, and personal development areas. The only problems I see are the way performance reviews are structured. Maybe a best practices with this module would be great to simplify and standardize the process.
  • Learning
  • Profile
  • Recruitment
  • Performance Reviews
  • Goals
Well suited for the learning hub.
Score 10 out of 10
Vetted Review
Verified User
for hire to retire process. onboarding. performance reviews etc.
  • friendly user interface
  • ability to navigate between modules
  • easier to train
  • year end performance review reporting has some issues
global organizations. teams working in diff regions. teams consisting of full-time and contractors
Score 7 out of 10
Vetted Review
Verified User
We use SAP SuccessFactors for Performance, Learning and Development and Recruiting
  • Recruiting
  • Learning & Development
  • User Interface is clunky
SAP SuccessFactors is cloud based and improves our process of Performance evaluation, recruiting, and learning & development
Score 7 out of 10
Vetted Review
Verified User
HR, Learning, Compensation, Mobile
  • Performance Management
  • Personnel records
  • Training management
  • UX design
  • Fields for data entry can be cumbersome to use
  • Lack of real estate optimization
The need to use certified resources is a roadblock to fast enhancement support
Score 9 out of 10
Vetted Review
Verified User
We did our implementation with SuccessFactors few years ago and it has been instrumental in managing HR Employee Data within the organization. Moreover, it helps in streamlining Country Specific data and security works great.
  • Employee Data related activities
  • Role Security
  • Integration with other Applications
  • User Preferences
  • Language Conversions
HR Employee Master Data can be used for various reports.
CLoud Security and INtegration is phenomenal.
Score 9 out of 10
Vetted Review
Verified User
Use to manage our company consultant hours, approve Work Order which gets integrated to SAP MM for PO creation.

Also, use SF for reporting - consultants approved hours for timesheet analysis.
  • reporting - timesheet analysis
  • organization structure
  • For approving consultant's Work Order and hours
  • customization of reporting
  • report often time out - could be connection issue
Managing consultant - for approving work orders and timesheet analysis on consultant's worked hours

Score 6 out of 10
Vetted Review
Verified User
We use it for our HR processes.
  • We've just started using the Continuous Improvement meeting piece
  • I like that the goals are in one spot now, but still could be better.
It's getting better, but some things are still complicated
Score 4 out of 10
Vetted Review
Verified User
It is used for our learning, governance etc. And helps us significantly.
  • Keeping Learning
  • Goals
  • Development
  • Tracking
  • Better UI
  • Hard to navigate sometimes
It's not really something that I ENJOY using. But I will.
Score 9 out of 10
Vetted Review
Verified User
US Federal Government mandates Employees and Contractors to learn and keep updated of Policies.
LearningLink has been an excellent product supporting this initiative.
  • Load performance
  • Easy Navigation
  • Customer Support
  • Themes can be added
Well suited for Employee Learning
Score 8 out of 10
Vetted Review
Verified User
Used for employee master data, performance management. Transitioned for cost savings.
  • Employee Dashboard
  • Time Capture
  • Performance Management - More room to add goal details. Right now character limitation
Moved to Timesheet Exception and auto approvals
Score 8 out of 10
Vetted Review
Verified User
I use SAP SuccessFactors for the Central Management Console (CMC) business at my organization.
  • Central Management Console
  • Human Resources
  • Room for improvement regarding integration with other products
I give SAP SuccessFactors an eight out of ten because it is excellent software.
Score 9 out of 10
Vetted Review
Verified User
In my organization, we use SAP SuccessFactors for managing shift schedule, leaves and attendance checking of my reportees. also to manage their profile and payroll. we use it for performance management purpose also. we use it for goal and KRA management to set goals and also to manage and update completion of goals by employees which can help to evaluate their performance.
  • Employee self service (attendance check, leave apply etc.)
  • Leave Management (apply, approve and manage leaves)
  • Performance and Goal (Goal setting and performance management for appraisal of employees)
  • Enhance UI of Goal and Performance Management
  • Leave applied during the year not showing in manager which can be improved. manager can see only leave balance.
  • Performance and appraisal management system can be made less complex
Anyone who want one stop solution for Employee management, Leave management, Payroll management and Goal setting and performance management with a reputed and renowned brand like SAP can blinfdy go ahead with SAP SuccessFactors. one one thing i felt missing is they should add provision to see leave applied by employees during the calendar period so it can help to managers.
Score 8 out of 10
Vetted Review
Verified User
We use it to manage our employee populations data, hiring and termination scenarios, payroll data, managing relationships between mangers and their direct reports, and organizational structure influencing different departments and smaller teams within those larger departments. To a certain degree contract employee data is also on the platform for us in a similar capacity to full time staff.
  • From a UI perspective it is nice to look at and simple to use for users
  • The integration center is helpful for supporting our downstream platforms
  • Auditing changes to data is fairly straightforward
  • Opening multiple instances of SAP SuccessFactors seems to be supported
  • When dealing with unique organizational structures it would be nice to be able to customize existing structures to match it
SAP SuccessFactors is fairly flexible and looks clean from a user perspective to use. It can accommodate most standard organizational structures, and configuring the platform is fairly flexible and adaptable. From our experience SAP SuccessFactors is well suiting for all sizes if the cost of utilizing it works financially.
Return to navigation