SAP SuccessFactors

SAP SuccessFactors

Customer Verified
Top Rated
Score 7.9 out of 10
Top Rated
SAP SuccessFactors

Overview

What is SAP SuccessFactors?

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
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Recent Reviews

SAP Success factor

9 out of 10
January 06, 2023
SAP success factor has user friendly GUI to ease to use each function.
Each information is detailed display in success factor including …
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Does The Job But Ain't Pretty

7 out of 10
December 19, 2022
It is pretty good for tracking our learning and development paths, but I do not find the user interface very intuitive. It integrates with …
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SAP for all

9 out of 10
December 16, 2022
I use Sap SuccessFactors in a variety of ways from accessing online corporate learnings to applying for new positions and managing my …
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How SAP SuccessFactors Differs From Its Competitors

SAP SuccessFactors Globalization

SAP now a days used for multiple applications. Due to SAP management of each detail is become easy for organization with high level of compliance. Failure rate has been declined all aspects like HR or Payroll.
Overall SAP has high impact on business improvement for organization.
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SAP SuccessFactors Globalization

SAP invests heavily in allowing its customers to maintain global compliance standards, facilitate seamless worldwide operations, and customize products & solutions with country-specific business rules. This is very true as we can easily see that with Indian context . It has a huge client base in …
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SAP SuccessFactors Globalization

SAP SuccessFactors successfully implements the SAP's global compliance standards and localization ability on our organization. All the features that are available are customized keeping the requirement in mind without compromising on the standards which SAP is known for. This might include …
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SAP SuccessFactors Globalization

Interestingly enough I have used this product in both our American subsidiary and our German subsidiary. But if I am being honest I did not notice much of a difference, other than perhaps in the currency requirements. I cannot speak too much to this unfortunately. Of course the language and …
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SAP SuccessFactors Globalization

I wasn't part of the team maintaining compliances for HR functions but knowing SAP's expertise in this area, I have no doubt all the compliance needs, both local as well as global, would be met with the solutions SAP provides.
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SAP SuccessFactors Globalization

It is great to have the mylearninglab feature as it makes accessing and completing annual safety and compliance training a breeze. The system links to my email and reminds me when a learning is due, and will update my supervisor on my progress. The learnings are easy to follow and customizable for …
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SAP SuccessFactors Globalization

Through the SAP effort is very easy to maintain the project data integrity and increase production through Application management and monitoring provided by SAP community. The data security is also another important thing and the possibility of integrating a number o various SAP platforms, helps …
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SAP SuccessFactors Globalization

It allows compliance with legal mandates for new and scalable regulations for the life of an SAP solution offering customers peace of mind. It also makes it possible to evolve with confidence with effective and integrated local and global business processes, leading to sustainable business …
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SAP SuccessFactors Globalization

SAP SuccessFactors helps one to achieve greater targets and creating a higher valued organization. With the support of digital tools of SAP SuccessFactors, we achieved grasp over local business which are mostly customers and brands oriented and their main is saving commercial environments and …
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SAP SuccessFactors Globalization

In our projects, compliance topics never became a real issue when deploying or using SAP products/modules. The platform is clearly prepared and solid to support customers from different countries/regions, and is actually evolving through time. So far, it´s been flexible and robust enough to …
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SAP SuccessFactors Globalization

These standards have not had a huge negative impact on our firm. It has been a pretty easy process to work with them, and we don't require a lot of customization. However, I do think that organizations that need more customization and country-specific tools would be able to do what they need to do …
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SAP SuccessFactors Globalization

Indeed SAP SuccessFactors has good compliance tools, such as activity tracking, which makes it easier for a big team always to be sure of the activities that are taken within the system. As a user and not administrator, this is all that I have had contact with, and I don't know about the impacts …
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SAP SuccessFactors Globalization

We implemented SuccessFactors globally in our organization, it helped to manage compliance efficiently with the same process globally. in the past, all regions had multiple solutions, and it is a huge cost.
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SAP SuccessFactors Globalization

SAP’s global compliance standards and localization ability are very good. We never faced any critical issues regarding compliance or policy while using the software. Also, the localization features were good, and seeing the difference between various markets and industries, has allowed great …
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SAP SuccessFactors Globalization

This will reduce the effort of managing various compliance standards. With the introduction of SuccessFactors modules, we are excited to be replacing existing manual, admin-heavy processes, with a much improved and consistent approach to the way in which we recruit and onboard our new employees, …
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SAP SuccessFactors Globalization

Setting up business rules is flexible and easy to manage. Even as a business analyst one can find his way into this part. Despite the general positive experience, sometimes business rules do not function on specific objects. It is also possible to assign certain logic to specific permission …
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SAP SuccessFactors Globalization

We require our users to complete training that meets specific compliance regulations but also to achieve certification on hardware or software that is part of their assigned duties. With our users scattered across the country the ability to have a standardized GUI and training access is one of the …
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SAP SuccessFactors Globalization

We are a global company and have had to build certain rules or workflows different for certain countries and were able to do with the flexibility within SAP SuccessFactors.
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SAP SuccessFactors Globalization

SAP is the backbone system for medium to large businesses. This has been accept for customers around the globe. From recruiting to operation in corporate processes. SAP has play a great role in our businesses. Each countries might need their localization and SAP could answer this need which make …
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SAP SuccessFactors Globalization

To be honest, I have nothing to say about the global compliance standards this software follows; however, what I would say is the greatness in what SAP SuccessFactors is doing as we had no problem regarding the Global Compliance standard matters.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Individual goal setting (158)
    8.8
    88%
  • Organizational charting (166)
    8.5
    85%
  • Employment history (160)
    8.2
    82%
  • Performance plans (165)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pcmag.com/reviews/sap…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $85 per year Up to 100 Employees
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.2Avg 8.0

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.5Avg 8.1

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.2Avg 8.2

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.3Avg 8.2

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.4Avg 7.9

HR Reporting

Pre-built and custom reports, and integration with external data.

7.8Avg 7.7

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.5Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8.8Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.2Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.3Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

4.3Avg 7.7
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Product Details

What is SAP SuccessFactors?

SAP SuccessFactors solutions are changing work for good – strengthening the connection between HR and business operations to help organizations create a sustainable workforce and profitable business. By spanning core HR/payroll, talent management, HR analytics/workforce planning, and individualized employee experiences, SAP SuccessFactors Human Experience Management (HXM) suite helps both employees and companies be their best.

The SAP SuccessFactors Human Experience Management (HXM) suite covers:
  • Employee Experience Management
  • Core HR and Payroll
  • Talent Management
  • HR Analytics and Workforce Planning

SAP SuccessFactors Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Experience-first approach designed for the individual
  • Supported: Strong partner ecosystem and extensible platform with complementary apps
  • Supported: Guided workflows allowing best practices to be melded with integrations to other systems
  • Supported: Global solutions and embedded localizations
  • Supported: Robust technology for core HR, payroll, talent acquisition, learning, talent management, and people analytics

SAP SuccessFactors Screenshots

Screenshot of Be able to provide informal and collaborative learning through SAP SuccessFactors LearningScreenshot of A modern LMS experience puts innovative learning opportunities at the center of your business operations and goals.Screenshot of Learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of SAP SuccessFactors Opportunity Marketplace.Screenshot of Information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.

SAP SuccessFactors Videos

SAP SuccessFactors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

SAP SuccessFactors starts at $85.

Workday Human Capital Management, Oracle Cloud HCM, and Cornerstone OnDemand are common alternatives for SAP SuccessFactors.

Reviewers rate Reimbursement management and Individual goal setting highest, with a score of 8.8.

The most common users of SAP SuccessFactors are from Enterprises (1,001+ employees).
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Comparisons

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Reviews

(1-4 of 4)
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December 07, 2022

Integrated

Score 10 out of 10
Vetted Review
Verified User
This has helped us streamline processes and also consolidate systems. All integrated versus different systems.
  • Employee Self Service
  • Payroll
  • Rewards
  • Performance
  • Time off
  • Time sheets
  • Payroll control center
Time sheets do have many clicks to submit a week of time.
Human Resource Management (7)
85.71428571428571%
8.6
Employee demographic data
90%
9.0
Employment history
100%
10.0
Job profiles and administration
70%
7.0
Workflow for transfers, promotions, pay raises, etc.
100%
10.0
Organizational charting
100%
10.0
Organization and location management
70%
7.0
Compliance data (COBRA, OSHA, etc.)
70%
7.0
Payroll Management (5)
92%
9.2
Pay calculation
100%
10.0
Off-cycle/On-Demand payment
90%
9.0
Benefit plan administration
80%
8.0
Direct deposit files
90%
9.0
Salary revision and increment management
100%
10.0
Leave and Attendance Management (3)
60%
6.0
Approval workflow
60%
6.0
Balance details
70%
7.0
Annual carry-forward and encashment
50%
5.0
Employee Self Service (5)
86%
8.6
View and generate pay and benefit information
90%
9.0
Update personal information
100%
10.0
View job history
70%
7.0
View company policy documentation
70%
7.0
Employee recognition
100%
10.0
Asset Management
N/A
N/A
HR Reporting (3)
60%
6.0
Report builder
60%
6.0
Pre-built reports
60%
6.0
Ability to combine HR data with external data
60%
6.0
Integration with other HR capabilities
N/A
N/A
Performance Management (3)
96.66666666666666%
9.7
Performance plans
90%
9.0
Performance improvement plans
100%
10.0
Review reminders
100%
10.0
Succession Planning
N/A
N/A
Onboarding (2)
95%
9.5
New hire portal
100%
10.0
Manager tracking tools
90%
9.0
Performance and Goals (2)
95%
9.5
Corporate goal setting
90%
9.0
Individual goal setting
100%
10.0
Recruiting / ATS (7)
98.57142857142858%
9.9
Job Requisition Management
100%
10.0
Company Website Posting
100%
10.0
Publish to Social Media
100%
10.0
Job Search Site Posting
100%
10.0
Duplicate Candidate Prevention
100%
10.0
Applicant Tracking
100%
10.0
Notifications and Alerts
90%
9.0
  • HR productivity
  • Improved integration
  • Automation
Works well. Would like to see onboarding tax forms updated and integrate with payroll
Great effort
Meets expectations, there are some pain points. But overall. Works well.
5700
HR, Claims, Call Center, Financial, marketing, sales and more
5
Very small internal support team
  • Payroll
  • Onboarding
  • Time sheets
  • Integrations.
  • Development
Works well. And integrates well.
No
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
Integrations
Chose a better implementation partner.
  • Third-party professional services
AspireHR
Yes
All modules less onboarding on 1st go live. Onboarding. 6 months later
Change management was a minor issue with the implementation
  • Resource constraints
They didn’t do a great job at knowledge transfer.
  • Online Training
People don’t read
Employee central is easy to configure.
This product
is strong.
No. We have partner support.
Yes
Recently we had a payroll issue. SAP replied timely and even set up a call to get a resolution
Self service works well
  • Employee Central
  • Performance
  • Rewards
  • Time sheets
Yes
Love the pay portions of the mobile app
Score 10 out of 10
Vetted Review
Verified User
I use SAP SuccessFactors to ensure a better experience and have everything on the same place.
  • Employee Information
  • Comensation
  • Performance
  • Goals
  • Benefits
  • RMC analytics
Having all the employee data in one place like SAP SuccessFactors helps us to make better decisions.
Human Resource Management (7)
68.57142857142857%
6.9
Employee demographic data
60%
6.0
Employment history
100%
10.0
Job profiles and administration
70%
7.0
Workflow for transfers, promotions, pay raises, etc.
70%
7.0
Organizational charting
60%
6.0
Organization and location management
80%
8.0
Compliance data (COBRA, OSHA, etc.)
40%
4.0
Payroll Management (7)
31.428571428571427%
3.1
Pay calculation
80%
8.0
Support for external payroll vendors
N/A
N/A
Off-cycle/On-Demand payment
N/A
N/A
Benefit plan administration
50%
5.0
Direct deposit files
N/A
N/A
Salary revision and increment management
90%
9.0
Reimbursement management
N/A
N/A
Leave and Attendance Management (3)
N/A
N/A
Approval workflow
N/A
N/A
Balance details
N/A
N/A
Annual carry-forward and encashment
N/A
N/A
Employee Self Service (5)
40%
4.0
View and generate pay and benefit information
N/A
N/A
Update personal information
100%
10.0
View job history
100%
10.0
View company policy documentation
N/A
N/A
Employee recognition
N/A
N/A
Asset Management
N/A
N/A
HR Reporting (3)
83.33333333333334%
8.3
Report builder
80%
8.0
Pre-built reports
90%
9.0
Ability to combine HR data with external data
80%
8.0
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
90%
9.0
Performance plans
90%
9.0
Performance improvement plans
90%
9.0
Review status tracking
90%
9.0
Review reminders
90%
9.0
Multiple review frequency
90%
9.0
Succession Planning (4)
82.5%
8.3
Create succession plans/pools
80%
8.0
Candidate ranking
80%
8.0
Candidate search
80%
8.0
Candidate development
90%
9.0
Onboarding (2)
N/A
N/A
New hire portal
N/A
N/A
Manager tracking tools
N/A
N/A
Performance and Goals (4)
100%
10.0
Corporate goal setting
100%
10.0
Individual goal setting
100%
10.0
Line-of sight-visibility
100%
10.0
Performance tracking
100%
10.0
Recruiting / ATS (7)
60%
6.0
Job Requisition Management
100%
10.0
Company Website Posting
100%
10.0
Publish to Social Media
60%
6.0
Job Search Site Posting
60%
6.0
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
50%
5.0
Notifications and Alerts
50%
5.0
  • Experience
  • Productivity
SAP SuccessFactors was a little hard to integrate with SAP Concur.
SAP SuccessFactors needs to be improved for the central America area.
4500
5
IT
  • Human Resources
  • Communication
  • HXM Hub
  • Covid tracking
  • Analytics
No
  • Product Features
  • Product Usability
Mostly on the partner side
  • Third-party professional services
Yes
Change management was a big part of the implementation and was well-handled
  • Process change
Now so happy
Yes too limited
Some - we have done small customizations to the interface
No - we have not done any custom code
Some times is not as fast as offered
No
Yes
Governance talks by Aby where so helpful
Some times is a little built tricky
  • Pm
  • Gm
  • S&d
  • Recruitment rcm
  • Sac
Yes
The old one bad, the new one is under deployment
  • Hcm
  • Concur
  • File import/export
  • API (e.g. SOAP or REST)
S
Management model
Yes
  • Easy way to move
  • Dynamic teams
No
No
Score 9 out of 10
Vetted Review
Verified User
Use SAP SuccessFactors as an employee of the company as EC is live in all countries and works in the learning management system. We use all the various modules in EC, and our LMS offers a wide range of courses for all our internal and external users. Use it for reporting, assignments, and compliance-related matters.
  • Integration of other products
  • Mobile platform is important for the day to day work
  • Interface is clean
  • Improved support in matters
  • More unified reporting platform with simpler tools
  • Easier access to data
The platform is well suited to day-to-day use for employees and learners. When it comes to performance appraisals, the process can be cumbersome for the admins. Creating custom landing pages, for example, in learning, is not intuitive, very limited, and visually unappealing. Some limited features in training assignments and reporting make a lot of extra work and compromise between different teams.
Human Resource Management (7)
87.14285714285714%
8.7
Employee demographic data
80%
8.0
Employment history
90%
9.0
Job profiles and administration
80%
8.0
Workflow for transfers, promotions, pay raises, etc.
90%
9.0
Organizational charting
90%
9.0
Organization and location management
90%
9.0
Compliance data (COBRA, OSHA, etc.)
90%
9.0
Payroll Management (7)
N/A
N/A
Pay calculation
N/A
N/A
Support for external payroll vendors
N/A
N/A
Off-cycle/On-Demand payment
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Salary revision and increment management
N/A
N/A
Reimbursement management
N/A
N/A
Leave and Attendance Management (3)
N/A
N/A
Approval workflow
N/A
N/A
Balance details
N/A
N/A
Annual carry-forward and encashment
N/A
N/A
Employee Self Service (5)
90%
9.0
View and generate pay and benefit information
70%
7.0
Update personal information
100%
10.0
View job history
100%
10.0
View company policy documentation
90%
9.0
Employee recognition
90%
9.0
Asset Management
N/A
N/A
HR Reporting (3)
66.66666666666667%
6.7
Report builder
60%
6.0
Pre-built reports
70%
7.0
Ability to combine HR data with external data
70%
7.0
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
74%
7.4
Performance plans
80%
8.0
Performance improvement plans
N/A
N/A
Review status tracking
100%
10.0
Review reminders
100%
10.0
Multiple review frequency
90%
9.0
Succession Planning (4)
95%
9.5
Create succession plans/pools
100%
10.0
Candidate ranking
100%
10.0
Candidate search
90%
9.0
Candidate development
90%
9.0
Onboarding (2)
90%
9.0
New hire portal
90%
9.0
Manager tracking tools
90%
9.0
Performance and Goals (4)
92.5%
9.3
Corporate goal setting
90%
9.0
Individual goal setting
90%
9.0
Line-of sight-visibility
90%
9.0
Performance tracking
100%
10.0
Recruiting / ATS (7)
91.42857142857142%
9.1
Job Requisition Management
90%
9.0
Company Website Posting
90%
9.0
Publish to Social Media
90%
9.0
Job Search Site Posting
100%
10.0
Duplicate Candidate Prevention
90%
9.0
Applicant Tracking
90%
9.0
Notifications and Alerts
90%
9.0
  • Automation
  • Report improvement
  • Data validation
There are several good implementations and a wide range of software and vendors communicating with SAP SuccessFactors, which is a great feature. However, we often found that not all of them fit and even have issues with communicating and using other modules. For example, reports in the learning management system and Employee central use a different data field for the same value (user ID is general in one and text in the other) when we download excel reports, causing manageable but unnecessary issues.
We rely heavily on compliance training tracking in LMS and use the data to be sent to legal and compliance teams. The business rules that we set up reduce the amount of after-work for these teams significantly and help for a smoother reporting structure.
Articulate 360, Tableau CRM, Microsoft 365, Skillsoft Percipio (Skillport)
20000
Various from HR to IT Finance Sales
40
You need to have a strong IT understanding and product flow.
  • Learning
  • Performance
  • Employee data
  • Language tracking to help projects
  • Cross reporting to understand our data better and find new connections and ideas
Not Sure
  • Price
Not necessarily, I am satisfied overall with SAP SuccessFactors.
  • Don't know
  • Data flow from EC to LMS and other modules
  • Business rule issues
Some significant problems were hard to resolve and took a lot of time for our IT team, leaving us with no alternative.
  • No Training
SAP SuccessFactors was easy to use and intuitive.
No - there is no facility to customize the interface
SAP SuccessFactors's support could be a bit more straightforward and unified.
No
On one occasion, I found an issue in the community and added my issue to it, and was resolved within 2 hours.
SAP SuccessFactors is pretty straightforward to use in most cases.
  • Learning
  • Performance
  • Goal planning
  • Reporting
Yes
It works well, we use it for learning, but like the whole interface, easy to use and convenient.
SAP SuccessFactors is used widely.
SAP SuccessFactors is absolutely available when we needed, not a lot of downtime.
It is pretty slow in some cases, and annoying to admins.
  • Learning
Complete data flow
  • File import/export
  • Single Signon
  • API (e.g. SOAP or REST)
Give more testing time to admins
Seems responsive and helpful
SAP SuccessFactors's communication is good.
  • More modules added to help analyze more data
  • Better reporting
No
Score 5 out of 10
Vetted Review
Verified User
It is used across the whole organization. It enables to follow global processes for Talent Management and have one single point of truth around HR data globally.
  • user friendly homepage
  • recruiting process
  • good cloud solution
  • poor learning module, not state of the art
  • not enough room for flexible solution
  • to have a good experience, it is necessary to have all modules which is too expensive for small subsidiaries
  • long reaction time to ticket
  • Prices are prohibitive, especially licenses strategy for companies under 1000 employees
  • Opportunity marketplace is nice but payroll solution/time management could get more priority - Not state of an art solution.
  • Comp & Ben module is not state of the art
  • SF mobile is not state of the art
  • Standard report is really poor
I will not recommend it to a small company (less than 1000 people). It is useful for a large company.
  • Recruiting approval process
Human Resource Management (4)
50%
5.0
Employee demographic data
50%
5.0
Employment history
70%
7.0
Organizational charting
50%
5.0
Compliance data (COBRA, OSHA, etc.)
30%
3.0
Payroll Management
N/A
N/A
Leave and Attendance Management
N/A
N/A
Employee Self Service (2)
55%
5.5
Update personal information
70%
7.0
View job history
40%
4.0
Asset Management
N/A
N/A
HR Reporting (3)
10%
1.0
Report builder
10%
1.0
Pre-built reports
10%
1.0
Ability to combine HR data with external data
10%
1.0
Integration with other HR capabilities
N/A
N/A
Performance Management (3)
46.66666666666667%
4.7
Performance plans
60%
6.0
Review status tracking
50%
5.0
Review reminders
30%
3.0
Succession Planning (4)
25%
2.5
Create succession plans/pools
40%
4.0
Candidate ranking
40%
4.0
Candidate search
10%
1.0
Candidate development
10%
1.0
Onboarding
N/A
N/A
Performance and Goals (3)
46.66666666666667%
4.7
Corporate goal setting
20%
2.0
Individual goal setting
80%
8.0
Performance tracking
40%
4.0
Recruiting / ATS (6)
18.333333333333332%
1.8
Job Requisition Management
60%
6.0
Company Website Posting
10%
1.0
Publish to Social Media
10%
1.0
Job Search Site Posting
10%
1.0
Applicant Tracking
10%
1.0
Notifications and Alerts
10%
1.0
  • Negative impact for small subsidiairies
  • Even weak ROI for overall company
Concur Travel and Expense, Ingentis org.manager, Google Workspace (formerly G Suite)
10000
All - They use it for Talent Management mainly (recruiting, Performance and learning mainly)
8
IT: 2: third level support HR IT Consultant: Business consultant; rollout responsible; second-level tickets + development of each module (new features or business requirements)
  • Recruiting (application to enrollment)
  • Performance review
  • Learning administration
  • no
  • Employees and Managers self services
It makes sense to have an integrated solution with other IT systems within the company. But in itself, SF is not state-of-the-art and really expensive for what it delivers.
Yes
SAP HCM partially
  • Product Features
Integrated solution for different IT systems within the company. (Finance;Production are using SAP too)
We thought that it would be easy to interface SF with current SAP solutions but it is not the case. So, we would give a higher rating to alternatives to SF which are offering better features (like Workday) and would create an interface. At least the product would be sometimes better.
  • Third-party professional services
PwC
Yes
The first rollout of talent modules in different phases. The implementation partner helped for the pilot and then, further rollouts are done internally. For employee central, big bang in all countries at the same time with the support of implementation partner.
Change management was a major issue with the implementation
Change management for the Talent Modules was a major issue for the end users.

For EC, change management was an issue for the HR users.
  • lack of knowledge of implementation partner across SF modules
  • changes of consultant within the project
  • lack of knowledge of implementation partner for some modules
We had to delay go live of EC due to bad councelling of our implementation partner.
Lack of knowledge of SAP-certified implementation partner. SFX Accreditation is basically a pdf. Much better expected from SAP. Deep dive training is not recommended by SAP itself because too expensive. Customers are not considered if they are not big.
Yes because we felt it was the only chance to get attention...
Customer Engagement Responsible is always willing to try finding contact or answer to our questions.
For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.
For end user, it is quite easy.
  • none
  • Role based permissions
  • DRTM
  • Mass changes
  • Reporting
Yes
It is there but not really useful. Not state of the art.
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