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SAP SuccessFactors

SAP SuccessFactors


What is SAP SuccessFactors?

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

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Recent Reviews
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Popular Features

View all 48 features
  • Employee demographic data (453)
  • Employment history (460)
  • Organizational charting (473)
  • Job profiles and administration (439)

Reviewer Pros & Cons

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $85 per year Up to 100 Employees
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Product Demos

SAP SuccessFactors Solutions for Core HR, Time, and Payroll Product Tour

Joule Product Tour
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Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

Avg 7.6


Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

Avg 8.0

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

Avg 7.8
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Product Details

What is SAP SuccessFactors?

SAP SuccessFactors HCM provides cloud-based solutions that connect core HR and payroll, talent management, sales performance management, people analytics, and workforce planning. The SAP SuccessFactors HCM enables users to put an organization's people at the center of everything – with solutions designed to meet their individual needs.

The SAP SuccessFactors Human Capital Management (HCM) covers:
  • Employee Experience Management
  • Core HR and Payroll
  • Talent Management
  • HR Analytics and Workforce Planning
  • Sales Performance Management

SAP SuccessFactors Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning, which supports informal and collaborative learningScreenshot of the SuccessFactors LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of the learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of the SAP SuccessFactors Opportunity Marketplace.Screenshot of information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.

SAP SuccessFactors Video

SAP SuccessFactors 1H 2024 Release Highlights

SAP SuccessFactors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

SAP SuccessFactors Downloadables

Frequently Asked Questions

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

SAP SuccessFactors starts at $85.

Workday Human Capital Management, Oracle Fusion Cloud HCM, and Cornerstone OnDemand are common alternatives for SAP SuccessFactors.

Reviewers rate Approval workflow and Tracking of all physical assets highest, with a score of 8.4.

The most common users of SAP SuccessFactors are from Enterprises (1,001+ employees).
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Reviews and Ratings


Attribute Ratings


(1-25 of 581)
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Score 9 out of 10
Vetted Review
Verified User
It's well suited. I could think of a number of things, I guess for the way that I use it most. It's really well-suited as an applicant tracking system. The way you can track activity of applicants and communicate with them is really seamless. I don't know that it's less appropriate in any regard.
Score 8 out of 10
Vetted Review
Verified User
SAP SuccessFactors integrates with active directory and other external vendors in a simple and standard approach. This level of detail from the active directory helps us to build proper assignments profiles to target our training to certain groups. It has much of the information needed. If there are issues in integration, the support team has been great to help troubleshoot.
Score 10 out of 10
Vetted Review
Verified User
Where it's well suited for our organization, since we are global and have so many different employees in different areas, it is well suited for us because we have a centrally located HR department in the US that helps manage global, so it works really well for us. The structure and the ability that we have to get the data and analytics in there for our employees. Where we're struggling a little bit is with translations, so if we had a better way to translate some of the content for the learning system, we can get the pages translated. A lot of stuff is simplified through SuccessFactors, but it'd be better if there was some Google Translate or something on there that if you created a custom field, it would translate in the languages you select.
Score 9 out of 10
Vetted Review
Verified User
When we're doing goal setting with our organization, it's very easy to pick a library from the library to pick our goals and to have people pre-select what goals are there and if there's a pre-selected goal, as well as add their own goals. I also like when the performance management system, they have a new tool now that is the AI generator for when you're doing performance management and giving somebody their evaluation. Everything doesn't have to come from you. They have specific areas now where it's written out, I forget what it's called, but it's a script that's pretty you can select.
Score 7 out of 10
Vetted Review
Verified User
I think if the broader ERP of an organization is SAP, SuccessFactors definitely is the way to go. If you're a global organization with multiple requirements, I think the agility of the core ECS is kind of good. So I think it has to be a broader tech strategy based on which you make the decision about whether this product is a fit for an organization. The recent investments in AI enablement would be something to watch out for. I think all the other more nimble, agile organizations are doing it much faster and better. So I think there is opportunity for more rollouts and more support for the customers to have that trust in the new technology and then continue to build that capability.
Score 7 out of 10
Vetted Review
Verified User
It is great for performance evaluations but not as good for different areas such as the mentoring module. It is not very configurable. Additionally, the system cannot handle unique leadership roles. However, It provides a simple end user experience which is what matters the most. It is just a bit hard from an admin standpoint to maneuver and find shortcuts.
Score 7 out of 10
Vetted Review
Verified User
Successfactors is more user-friendly and intuitive than its legacy on-prem SAP HCM.
Less complexity to manage as the infrastructure is not manage internally but by SAP instead.
Consistent performance and stability when comparing to on-prem.
On the other hand the customization capabilities are limited and not all countries have payroll support
Kevin Patel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
From personal work perspective SAP SuccessFactors looks like a great tool and functions well I think our internal processes and political nature of our org holds us back. SAP is built for large corporate organisations from our use but there tends to be a gap for our retail/ops employees where there is a lot of turnover. ease of management for these HVH populations would be a big benefit
July 10, 2024


Score 8 out of 10
Vetted Review
Verified User
The JPB and TIH is something we are heavily invested in at the moment as we are moving towards being a skills based organization. While, we don't have the full suite of tools the ones we have deliver well and the enhancements over the last few releases and upcoming are really exciting.
July 10, 2024


Score 8 out of 10
Vetted Review
Verified User
After today's session I can see how it is suited when it comes to AI and creating job descriptions. However, I do wonder if it can match keywords if a resume comes in, in a different format. For example, a jor issue with AI screening systems is it can skip or miss skills on a prospective employee's resume if the format is designed. That is why some people still prefer human screening. During your presentation you should address this concern.
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