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SAP SuccessFactors Reviews

199 Ratings
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Score 7.1 out of 100

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June 03, 2015

Scale with SuccessFactors

Tony Deblauwe | TrustRadius Reviewer
Tony Deblauwe
Score 8 out of 10
Vetted Review
Verified User
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Support Headcount Required

2 - A strong systems and logic understanding. Configuration of the modules and forms requires a high degree of understanding what the ultimate business goal is and how those choices will impact use and integration. This platform details every step of the whole process - email notifications, workflow construction and approval chain, etc., that its not something that is intended to be maintained by a very junior HRIS administrator.
Read Tony Deblauwe's full review

SAP SuccessFactors Scorecard Summary

Likelihood to Recommend (199)
7.1
Likelihood to Renew (12)
7.0
Usability (2)
8.0
Support Rating (21)
6.6
Online Training (1)
8.0

Feature Scorecard Summary

Human Resource Management
7.5
Employee demographic data (13)
6.9
Employment history (14)
7.8
Job profiles and administration (14)
7.0
Workflow for transfers, promotions, pay raises, etc. (15)
7.1
Organizational charting (16)
8.3
Organization and location management (13)
8.2
Compliance data (COBRA, OSHA, etc.) (8)
7.5
Payroll Management
7.5
Pay calculation (8)
8.3
Support for external payroll vendors (6)
7.0
Benefit plan administration (9)
7.8
Direct deposit files (7)
7.5
Salary revision and increment management (9)
8.0
Reimbursement management (7)
6.6
Leave and Attendance Management
8.5
Approval workflow (9)
8.9
Balance details (8)
8.5
Annual carry-forward and encashment (6)
8.0
Employee Self Service
7.9
View and generate pay and benefit information (12)
7.9
Update personal information (14)
8.1
View company policy documentation (9)
7.6
Employee recognition (10)
7.6
View job history (13)
8.5
Asset Management
7.5
Tracking of all physical assets (4)
7.5
HR Reporting
5.9
Report builder (13)
6.1
Pre-built reports (13)
5.7
Ability to combine HR data with external data (10)
6.0
Onboarding
7.4
New hire portal (19)
7.4
Manager tracking tools (20)
6.7
Performance and Goals
7.9
Corporate goal setting (29)
7.7
Individual goal setting (33)
8.1
Line-of sight-visibility (29)
7.8
Performance tracking (31)
7.7
Performance Management
8.1
Performance plans (31)
7.8
Performance improvement plans (24)
7.6
Review status tracking (31)
8.5
Review reminders (30)
7.9
Multiple review frequency (25)
8.4
Succession Planning
7.8
Create succession plans/pools (21)
7.8
Candidate ranking (23)
7.4
Candidate search (21)
8.0
Candidate development (21)
7.8
Recruiting / ATS
5.6
Job Requisition Management (17)
6.8
Company Website Posting (17)
7.1
Publish to Social Media (12)
6.3
Job Search Site Posting (16)
6.9
Duplicate Candidate Prevention (15)
6.4
Applicant Tracking (17)
7.0
Notifications and Alerts (19)
7.1

What is SAP SuccessFactors?

SAP SuccessFactors Human Experience Management (HXM) Suite helps users reinvent the entire employee experience. The vendor states that users can shift from traditional HR transactions to engaging, end-to-end experiences, using intelligent technology to make each interaction simpler and more meaningful. And by linking employee feedback to operational data, users will understand what’s happening and why, so they can deliver exceptional experiences that keep a business growing.

The SuccessFactors HXM suite aims to cover the important aspects of HR:
  • Core HR and payroll solutions
  • Talent management solutions including recruiting, onboarding, performance and goals, succession and development, and compensation
  • Learning
  • People analytics and planning solutions
  • Employee experience management solutions
  • Collaboration tools
Categories:  Applicant Tracking,  Compensation Management,  Corporate Learning Management,  Employee Performance Management,  Talent Management,  Workforce Analytics,  Workforce Management,  HR Management

SAP SuccessFactors Features

Human Resource Management Features

Has featureEmployee demographic data
Has featureEmployment history
Has featureJob profiles and administration
Has featureWorkflow for transfers, promotions, pay raises, etc.
Has featureBenefits information
Has featureOrganizational charting
Has featureOrganization and location management
Has featureCompliance data (COBRA, OSHA, etc.)

Payroll Management Features

Has featurePay calculation
Has featureSupport for external payroll vendors
Has featureOff-cycle/On-Demand payment
Has featurePayroll history for each employee
Has featureBenefit plan administration
Has featureDirect deposit files
Has featurePayroll tracking and auditing
Has featureSalary revision and increment management
Has featureReimbursement management
Has featureStatutory form management

Leave and Attendance Management Features

Has featureApproval workflow
Has featureEmail notifications
Has featureBalance details
Has featureTravel absence management
Has featureAnnual carry-forward and encashment

Employee Self Service Features

Has featureEmployee login
Has featureView and generate pay and benefit information
Has featureUpdate personal information
Has featureRequest time off
Has featureView job history
Has featureView company policy documentation
Has featureView company news and information
Has featureEmployee recognition

HR Reporting Features

Has featureReport builder
Has featurePre-built reports
Has featureAbility to combine HR data with external data

Integration with other HR capabilities Features

Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

Has featurePerformance plans
Has featurePerformance improvement plans
Has featureReview status tracking
Has featureReview reminders
Has featureMultiple review frequency

Succession Planning Features

Has featureCreate succession plans/pools
Has featureCandidate ranking
Has featureCandidate search
Has featureCandidate development

Onboarding Features

Has featureNew hire portal
Has featureManager tracking tools

Performance and Goals Features

Has featureCorporate goal setting
Has featureIndividual goal setting
Has featureLine-of sight-visibility
Has featurePerformance tracking

Recruiting / ATS Features

Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureDuplicate Candidate Prevention
Has featureApplicant Tracking
Has featureNotifications and Alerts

SAP SuccessFactors Screenshots

SAP SuccessFactors Video

SAP SuccessFactors – an Overview

SAP SuccessFactors Competitors

SAP SuccessFactors Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android

Frequently Asked Questions

What is SAP SuccessFactors?

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

What is SAP SuccessFactors's best feature?

Reviewers rate Approval workflow highest, with a score of 8.9.

Who uses SAP SuccessFactors?

The most common users of SAP SuccessFactors are Enterprises from the Unknown industry.