SAP SuccessFactors

SAP SuccessFactors

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Score 7.7 out of 100
Top Rated
SAP SuccessFactors


Recent Reviews

Great and worthy product!!

March 26, 2022
We have been using SAP SuccessFactors for most of the training and company policy-related learning management internally. It gives us an …
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SAP SuccessFactors for HR

March 26, 2022
We use here as our main platform integrated with SAP to manage all the employee's goals, objectives, payment, learnings, etc. In the past, …

Perfect Choice of Workforce Analytics Tool

March 26, 2022
Since it entered our lives, SuccessFactors has completely transformed how we do performance management. We utilized Excel sheets before …
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SuccessFactor is a Total Success

March 26, 2022
Excellent product for managing payroll and compensations. Running payroll has been a hectic task every month in this part of the world …
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A Mild SuccessFactor

March 26, 2022
As a large partner of SAP, our organization relies on SuccessFactors to support many aspects of the employee needs: recruiting, learning, …
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SuccessFactor is great product.

March 24, 2022
The problem is generally strong when it comes to the point of Human Resources, keep in mind that it is really cost-effective compared with …
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SuccessFactors - Big no!

February 22, 2022
SAP SuccessFactors is used company-wide (globally). It has replaced a number of local systems and assisted us with globalization. We …
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TrustRadius Award Top Rated 2022

Popular Features

View all 48 features

Individual goal setting (42)


Review status tracking (42)


Review reminders (41)


Performance plans (42)


Reviewer Pros & Cons

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Video Reviews

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What is SAP SuccessFactors?

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Oracle PeopleSoft HCM?

Oracle's PeopleSoft HCM is a complete, customizable suite including Global Core Human Capital Management, Workforce Management, Workforce Service Delivery, and Talent Management. PeopleSoft can be integrated to run on the Oracle Cloud.


What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Features Scorecard

Human Resource Management


Payroll Management


Leave and Attendance Management


Employee Self Service


Asset Management


HR Reporting




Performance and Goals


Performance Management


Succession Planning


Recruiting / ATS


Product Details

What is SAP SuccessFactors?

SAP SuccessFactors solutions are changing work for good – strengthening the connection between HR and business operations to help organizations create a sustainable workforce and profitable business. By spanning core HR/payroll, talent management, HR analytics/workforce planning, and individualized employee experiences, SAP SuccessFactors Human Experience Management (HXM) suite helps both employees and companies be their best.

The SAP SuccessFactors Human Experience Management (HXM) suite covers:
  • Employee Experience Management
  • Core HR and Payroll
  • Talent Management
  • HR Analytics and Workforce Planning

SAP SuccessFactors Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

SAP SuccessFactors Screenshots

SAP SuccessFactors Employee Central: Better manage your organization through a dynamic org chart.SAP SuccessFactors Recruiting: Leverage machine learning capabilities to ensure that your job descriptions contain language that is free from gender bias.SAP SuccessFactors Learning: Provide employees with personalized learning recommendations.SAP Qualtrics Employee Engagement: Leverage employee engagement dashboards to optimize processes.

SAP SuccessFactors Video

SAP SuccessFactors Competitors

SAP SuccessFactors Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android


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Frequently Asked Questions

What is SAP SuccessFactors?

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

What is SAP SuccessFactors's best feature?

Reviewers rate Reimbursement management highest, with a score of 9.1.

Who uses SAP SuccessFactors?

The most common users of SAP SuccessFactors are from Enterprises (1,001+ employees) and the Unknown industry.


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Score 5 out of 10
Vetted Review
Verified User
Review Source
Lack of knowledge of SAP-certified implementation partner. SFX Accreditation is basically a pdf. Much better expected from SAP. Deep dive training is not recommended by SAP itself because too expensive. Customers are not considered if they are not big.
Score 7 out of 10
Vetted Review
Verified User
Review Source
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Score 8 out of 10
Vetted Review
Verified User
Review Source
SF has good support from SAP. It is not as good as some of the core SAP products but it's getting better. Also, there are a number of SIs that are very familiar in this space and it's easier to get external support. The tool also has support for multiple integration platforms to connect the on-prem core ERP to the cloud-based SF solution.
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
Allan Morales | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
When support was needed, there are enough resources to help you solve [issues]. Also we have an internal POC within the organization trained and equipped to solve most issues most of the time, whenever something is needed to be escalated it was centralized by this person. So this made it a better experience for all admins; still if you need to reach out directly it can be done and with no major pain.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I would say they have pretty good customer service overall. They do try their best to resolve issues over the phone but will also try to come in and meet with individual teams once yearly or more if need be.
Score 5 out of 10
Vetted Review
Verified User
Review Source
SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.