Sapling HR

I think for specific use cases it makes a lot of sense- I would blindly recommend it to anyone- I think it serves a purposes- has areas of growth potential and does some things well. So I'd want to spend some time understanding the users needs before recommending. That said- for a team that is locked into ADP I think it serves a great purpose as ADP is very non-user friendly for the average employee. And for a team that needs some workflows more automated because they don't have people to manage process, it is really helpful.

I got what I needed from some chatting recently - but I know others on the team have had trouble getting support quickly.

It's a good space to have a high level overview of the organization (especially Org view).
Places for improvement include extra levels of complexity when you need to click on the person and you are navigated to the pop-up that is hard to use and only one pop up can be used at a time. I wish there wasn't so much of clicking in and clicking out.

Sapling [HR] is well suited for helping new hires get acquainted with the company and provide necessary documentation during their onboarding process with the company that they just joined. It is less appropriate for normal managers to go in and look for analytics or coach to specific needs within an organization.

Less appropriate for small business/one location. Seems to make things more complicated by having to upload paperwork in different areas.
Specific scenarios: different locations, many employees, easy availability to organize employees.
Multiple people can access uploaded information which is helpful to follow the onboarding process. However, it doesn't allow for complete access all of files to be completed by HR.

The representatives at Sapling are quick to respond to the human resource team and new onboarding candidates. There is a list of FAQs easily accessed. A person can send a response through instant message and it connects to email so information is easily tracked and researched. The Sapling staff is patient and kind. This always helps when dealing with technical issues that may arise.

My team and I did an extensive search of onboarding tools that could meet our very specific requirements. There were few other systems that combined this level of customization with ease of use.

The support received during the product implementation was good, but once you move out of that stage you have to reach out to the support team through a chat type of tool and often have to wait for a response.

Sapling HR helps my HR team keep track of our personal information like contact information or t-shirt sizes (who doesn't like free shirts), as well as helping new hires onboard. I think it's super simple to use and keeps everything pretty nicely organized.